SUMMARY:

• Confidential is a senior business analyst / Lead Oracle Functional Analyst / Project Manager focusing on the application of technology to business functions in the areas of CRM, SCM and ERP
• 18 years experience (Tele service, Field Service, Inventory, WIP, WMS, Purchasing, Spare Management, Depot Repair, TCA, Order Management, Oracle Incentive Compensation, Advanced Pricing, Installed base, AP, AR, ASCP, Discrete manufacturing, Agile PLM and Service Contracts).
• Worked over 30 years in diverse field with technologies and project management for large corporations such as medical instruments, banking & loans, oil refinery, manufacturing, fitness equipments, steel, green renewable energy, defense and services industries.
• His strengths include solution architect, business analytics, strategic planning, building project teams that value cross - functional working relationships.
• Experience working in project design, development, rollout, upgrade and implementation for Oracle EBS application.
• Gather business requirements, gap analysis, business flows, developing and delivering end-user training, creating and maintaining project schedules.
• He’s adept at troubleshooting, problem solving, leadership, good communication and time management skills.

SKILLS SUMMARY:

• Oracle E-Business Suite 11i and R12 Applications
• Field Service & Mobile Service
• Service (Teleservice)
• Depot Repair
• Service Contracts (with PM)
• Projects (Contract, Billing, Planning)
• Installed Base
• Order Management
• Advanced Pricing
• Value Chain Planning
• Purchasing -IProcurement, ISupplier
• Accounts Payable / Receivable
• Agile PLM
• Inventory
• Bill of Materials
• Work In Process (WIP)
• Advance Supply Chain Planning
• Discrete Manufacturing
• Quoting & Configurator
• Trading Community Architect (TCA)
• Warehouse Management System
• Chanel Revenue Management
• Trade Management
• Oracle Incentive Compensation
• Engagement Experience
• Sr. Business Analyst
• Lead Oracle Functional Analyst
• Solution Architect
• Project Manager
• Data Mapping / Conversion / Interfaces
• End User Training (UPK documentation)
• Oracle Upgrade (11i and R12)
• Oracle Implementation / Rollout
• System Administrator
• Hands on System Configuration

PROFESSIONAL EXPERIENCE:

Confidential, Sunnyvale, CA

Lead Oracle Functional Analyst

Responsibilities:

• Company made recent acquisition and needed help to integrate with Oracle CRM modules (Quoting, Order Management, Installed Base, Service Contracts, Inventory & Bills of Material and Agile PLM).
• Design process flow, Data mapping for Installed Base, Contracts conversion
• Implement Advanced Pricing with dynamic formula for Federal Customers
• Conduct proof of concept for Boulder Project - New contracts for Government

Confidential

Responsibilities:

• Design process flow, work instructions, train users and offshore support team
• Form personalization, configuration, CRP, UAT & Go-Live Support
• Face major challenges due to botch data conversion issues done by 3rd party

Confidential

Lead Oracle functional analyst

Responsibilities:

• Gather business requirements, conduct CRP’s
• Map out interfaces with legacy system, data conversion & configuration
• Coordinate project activities with business super user
• MD50, custom responsibilities, reports, documentation

Confidential

Sr. Lead Oracle functional analyst

Responsibilities:

• Conduct multiple CRP’s, UAT, User training, Go-Live & Support
• SAP to Oracle data conversions (Installed Base, items & BOM)
• Build Custom program, responsibilities, menus, functions & Reports

Confidential

Responsibilities:

• Data conversion - Installed Base for over 1 million finished goods items as configured product and extended contracts from legacy system
• Conduct multiple CRP and train users in ITALY and other domestic location

Confidential

Responsibilities:

• Implement Order Management, Projects Contracts, Billing, Resource Management and Planning & Control including all the set-up/configuration of the system.
• Prior to go-live company got acquired by German based company, where they were using SAP and decided to halt the entire project.
• Gather requirements, map / gap & fit analysis
• Configuration setup (end to end)
• Build multiple MD50 with custom workflow design

Confidential

Responsibilities:

• To implement Depot Repair for Customer Support Operation business in Oracle R12 environment holding multiple roles as project manager & business analyst.
• Identified issues related to data cleansing effort, Service contract issues, advanced pricing and service call handling related to prior implementation
• Map out issue resolution with action plan to remedy the current pain problem with RMA business activities and Pick/Pack and Shipment enhancement.
• Gather business requirements, product demonstration, gap analysis, training, documentation and Post go-live support (Oracle R12.1.2)

Confidential

Project manager and Oracle functional analyst

Responsibilities:

• Gather business requirements, product demonstration, gap analysis, establish project plan.
• Solution for gaps, configuration, patches, technical issues, build custom responsibilities, personalization, data security, and functional security
• Data Mapping and conversion (Customers, Installed Base, Item, models, Price list, Bill of Materials, Service Contracts, Warranty) and Update XML Reports
• User training, documentation and Post go-live support

Confidential, Costa Mesa, CA

Principal Consultant

Responsibilities:

• Worked on various assignments and support CRM / ERP implementation nationwide.
• Travel to several domestic locations including Canada, Mexico, Columbia and Brazil.
• Engage with new client account bidding team to support as a subject matter expert.
• Also assist with budgetary estimates and resource requirements for each project.
• Utilize AIM methodology and used Oracle business flows to implement CRM for client

Confidential, Fullerton, CA

Sr. System Engineer

Responsibilities:

• Supported functional lead role for Oracle CRM field service, mobile field service, spares management, service contracts, Installed base, depot repair and Order Management, liaison between information technology and commercial operation groups.
• Worked with cross-functional teams across the globe and successfully completed phase 1 deployment for user base in Europe and Asia.
• Upgrade Oracle e-business suite multiple times (11.5.5 to 11.5.8) and then another time after 18 months interval (11.5.8 to 11.5.10)
• Design and develop new custom programs and organized cross-site teams to establish business requirement, gap analysis and prepared MD50 for the development team.