Self - motivated and customer focused IT Professional with extensive experience as a software engineer and Oracle Financials functional and Technical support analyst; proven ability to create and deliver solutions and tools that meet corporate objectives and customer requirements. Strong in application design, implementation, integration testing, system support, customer support and problem solving skills; experienced with design, development, and support of technology solutions and processes focused on Oracle E-Business Suite modules including Financials, knowledge with custom and package technical application; Bilingual: Spanish/English
- 17+ years IT experience.
- 10+ years of experience in support of Oracle ERP applications.
- 9+ years Oracle application experience with various financial modules and shared modules including but not limited GL, AR, AP, FA, SLA, and CM.
- Expertise with configuration and setups for Oracle Financials modules and shared modules.
- Preparation and maintenance of implementation documents.
- Knowledge and familiarity in underlying Oracle ERP applications database architecture.
- Knowledge Oracle database and development tools (PL/SQL, SQL Plus, Forms, Reports).
- Knowledge and familiarity with Oracle AIM methodology.
- Knowledge and familiarity with Project Management practiceses.
AREAS OF STRENGTH AND EXPERTISE:
- Oracle E-Business Suite Production Support
- Requirements Gathering
- Gap Analysis
- Data Migration
- End User Support
- Requirements Analysis.
- Oracle Financials Functional.
- Oracle Financials Technical.
Senior Developer ANALYST
- Led Integration (financial modules) for five new companies into our ERP.
- Improvement of Custom Sales reporting. Reduction on running time and accuracy of data,( the reports used to two hours, and after enhancement, it takes 30 minutes)
- Closed old Issue Trak tickets. Solved over 60 old tickets(ticket inherited from the previous analsyst they were some of them were about two years old).
- Solved 160 issue track ticket during the fiscal year of 2016.
- Solved over 100 issue track tickets during the fiscal year of 2017.
- Created a Report that maps Confidential NA Chard of account vs. Confidential corporate Japan’s chard of account that reduced the time of reporting creation from 2 weeks to 1 day.
- Automated loading of expense’s journals in General Ledger. They use to load all manually with Web ADI.
- Automated loading of payroll’s journals in General Ledger. They use to load all manually with Web ADI.
- Part of the new IT security board, participating on identifying It security issues and implementing plans/processes to improve IT security.
- Organized bi-weekly meeting with Finance managers, in order to improve communication with the business and deteminate priorities.
Oracle Techno Functional Financials CONSULTANT
- Upgraded the Oracle Application Financials system from version 11i to version R12
- Assist the integration team on implementation of Hyperion Finance Management system to consolidate the information from all the companies, sub ledgers, around the world - including associates, joint ventures, external ERPs and others.
- Assist in the project of Changed calendar from Fiscal Calendar to Last day Calendar.
- Assisted with the integration of 10 new companies
Oracle Financials technical Support
- Led the oracle technical support team, supporting the centerpiece and custom finance data-warehouse.
- Trained new team members of the oracle support team; organized monthly meetings with Finance and IT team leaders to review advances and status on projects; interfaced Development, assisted users with problems and resolve technical issues in Oracle general Financial ledger module; performed test plans, test cases, test scripts, and functional testing. 24X7 on call support for critical issues
- Developed solutions to leverage Oracle ERP application functionality and suggested process improvements for general ledger modules.
- Worked with existing systems to track and manage requests and issues providing business reports to management and clients.
- Assisted with AppWorx applications upgrade to Ver. 6 to Ver. C4 V8.
- Testing and analysis patching impact during of upgrade of Data Base from ver. 10g to 11i.
- Delivered 1254 enhancements hours and 98% of ticket solution on time per month.
Oracle Financials Technical Support Leader
- Led the oracle technical support team located in Beijing, supporting users from Malaysia, Singapore, Japan, Thailand, Caledonia and Hungary; taught new team members on the oracle support team; production support of custom program in PL/SQL; performed test plans, test cases, test scripts and functional testing; created and maintained system documentation; provided business reports to management and clients.
- Organized monthly meetings with Finance team leader to review advances and status on projects.
- Developed solutions to leverage Oracle ERP application functionality and suggested process improvements for the general ledger module.
Oracle Financials Technical Support
- Created and maintained system documentation; provided business reports to management and users.
- Monitored AppWorx process related to General Ledger close during month end.
- Assisted users with problems and resolved issues with oracle application modules GL and AP.