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Oracle Scm Functional Support Consultant Resume

Troy, MichigaN


  • Around 8 years of experience as a Functional Consultant in oracle e - business suite modules of (Order Management, Inventory, Shipping Execution, Advanced pricing, Purchasing, isupplier, IProcurement)
  • Extensive experience with e-business suite rollouts, implementations & upgrades in version release 12.x & 11i.
  • Performed requirement gathering, designed & implemented solution.
  • Also did testing & performed maintenance.
  • Experience with order to cash and procure to pay business flow.
  • Prepared business requirement definition (BRD) and module design (MD) documents required under the AIM methodology.
  • Developed test cases, test plans, and testing processes, conducted core team and user training.
  • Conducted several UAT and CRPs in oracle Applications.
  • Worked
  • Good working knowledge interpretation of financial statements such as retained earnings and balances sheet statements. Also have a good understanding general accounting principles “GAAP”.
  • Configured and implemented applications as per the client’s requests and the business requirement.
  • Sound Knowledge of technical architecture, tables, and inter relationship among tables.
  • Lead the technical teams for interfaces and conversions.
  • Worked in Multi-org Multi-currency environment.
  • Interacted with oracle support to resolve application issues,
  • Develop business process flows, identified risk points and suggested risks mitigating controlled measures.
  • Experienced in handling production support activities and interacting with users of different nationalities.
  • Experienced in configuration of Sales order process, Drop ship Orders, IRISO orders, Drop ship orders back to back orders and shipping process.


Confidential, Troy, Michigan

Oracle SCM Functional Support Consultant


  • Responsible for reviewing, assessing, and resolve incoming helpdesk tickets, including root cause analysis as needed. (Release 12.2.4)
  • Proficient in SCM, Order to Cash, Order Management, Shipping Execution, Purchasing, Inventory, Purchasing.
  • Experienced on the development of Interfaces, Data Conversions, developing new Forms, Reports, Customizing Oracle workflows.
  • Very good understanding of Oracle Applications Data mode.
  • Monitoring Activities.
  • Onsite client facing skills - work with various stake holders across plants and co-ordinate with business users.
  • Assist users with problems and provide resolution to issues.
  • Provide root cause analysis, recommend resolution and communicate fluently and effectively with all level of business users, technical teams and management across the organization.
  • Experience in opening, managing and resolving Oracle SR and oracle support.
  • Handle SR with oracle and provide solution for bugs and apply patches and fixes.

Confidential, Los Angeles, CA

Oracle Functional Consultant


  • Identification of GAAPs and proposal of solution.
  • Preparing of all the functional specifications documents (FSD), Business requirement documents (BRD), data mapping documents (DMD), and functional testing documents.
  • Carry out data mapping
  • Understand division - business process from the end users and implement the same.
  • Responsible for training the end users on the new process and facilitated on the job training.
  • Performed atom mapping from legacy system and vendor catalog into oracle - to define new items and categories,
  • Work on the setups and configuration for Order Management, Advanced Pricing, Shipping Execution, Release Management, Purchasing, I procurement, I supplier.
  • Work with business users of planning and executing data conversions activities like item, PO, on hand, cost and categories.
  • Design the return process which start customer return, rectifying/ repair/ disposition and ship the good back to the customer in order management.
  • Resolve the conference room pilot (CRP), system integration testing (SIT) and UAT issues in distribution tracks.
  • Documented and analyzed business process and develop detail user requirements and functional specification documents.
  • Provide inputs and parts of the team for new solutions.
  • Test various business scenarios in the new system.
  • Interact directly with end users infrastructure teams, and project teams.
  • Functional design of the conversion/ integration programs.

Confidential, SFO, CA

Oracle Functional Consultant


  • Preparing business requirement documents with the business rules to achieve the transactional data between different financial unit for 7 fiscal years - Sep 2007
  • Preparing business test scripts with the business rules associated with it to test the data integrity of achieve data
  • Perform all the setups for OM, i-Procurement, Shipping, Inventory, Purchasing modules.
  • Work with business team to baseline the - AS IS - Process and derived to be drive - to be flow.
  • Work on the entire upgrade strategy to upgrade the application foot print from to 12.1.3 release
  • Work on the setup of aiming for PO approvals, requisition
  • Approval and expense approval
  • Worked on the setup of professional buyers, works under Oracle Purchasing
  • Worked on the setting up of punch, outs in oracle i-Procurement
  • Worked on the catalog’s setups in Oracle i-Procurement
  • Worked on the configuration of stores i-Procurement
  • Pricing business requirements study and design/documented functional specifications
  • Identification of GAAP and put collaborative effort with technical team to address the same through technical specifications
  • Design and develop the test plan for testing of the system as well as testing of the entire bolt on modules and custom RICEW components
  • Involved in the testing of the PO, i-procurement, Order Management, Inventory modules including developing test cases, conducting UAT CRPs as well as logging defects in the mercury quality central tool.
  • Facilitated pricing and IT business to obtain clarity in the business rules and capture the same
  • Assisted business for business acceptance, testing sign off.

Confidential, San Jose, CA

Oracle Functional Analyst


  • Co-ordinated with the client by providing on shore functional support on their daily reported issues.
  • Provided 24/7 in coordination with on shore/off shore
  • Model support to the business
  • Delivered excellent service and support to internal customers, also was responsible for monitoring progress against Service Level Agreement. Also responsible for ensuring all problems are resolved in timely manner.
  • Co-ordinated activities with testing with technical for daily production issues, facilitated discussions to gather functional issues
  • Co-ordinated with client WebEx sessions with off shore team to provide on shire timely support.
  • Defining flex field, profile options, system parameters, document sequences
  • Worked on CTO and ATO modules
  • Worked on Setting up the warranty, Contracts in service contracts
  • Worked on configuring install based to capture reseller, end user and distributor, information to each instance team
  • Setup transaction type, credit checking
  • Advance pricing, price list, pricing agreement, and pricing attribute
  • Defining modifiers, qualifiers, GSA price list, pricing formula
  • Defining standard, internal, RMA and route shipment orders
  • Define pick release, pick release rules, shipping parameters, ATP, PTO modules, ATP checking, availability and reservations

Confidential, Kansas City, MO

Oracle SCM functional analyst


  • Provide functional expertise to oracle applications, users comprising of modules OM, Inventory, Advance pricing & shipping modules
  • Meet with customers to understand their system and service requirement
  • Was involved in the design and enhance of design
  • Provide information to user leads about new enhancement by features
  • Analyze available features and business requirements
  • Translated business requirements into functional and technical document specifications
  • Worked on the customization in process, programs, and reports
  • Perform all of the setups and configuration for Order Management, Purchase Orders, Inventory, advance pricing, shipping execution modules.
  • Providing necessary training to user on enhancements
  • Worked on testing on 12.1.3 instance from end to end including enhancement and extensions

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