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Manager, Oracle Cloud Practice Resume

San, FranciscO

EXPERIENCE SUMMARY:

  • Confidential has over 20 years experience in industry in areas of consulting, business analysis, application support, purchasing, sales and inventory control along with a degree in engineering and an MBA. 15 years experience in implementing, supporting and using the following application modules: AP, GL, AR, FA, CM, PO and Expenses. Confidential has implemented 8 full cycle Oracle Financial and 3 Cloud Financials Implementations and has worked on Pre - Sales by closing working with the sales and delivery teams
  • Confidential has. very good knowledge of Financial Management Systems and familiar with Supply Chain
  • Management concepts. Experience in a Big 4 Accounting firm. Solid understanding of implementation
  • Methodologies and administration, including contracts, Statements of Work, budgets, economics, performance
  • Management, pre-sales, business development. Prior consulting experience with the following clients: Boston Bio MedicalPolycom, Yankee Candle Company, Cummins, GE Energy, NYSE, Sun Micro Systems, Confidential, Cisco SystemsBank of America, Pacer Stack train. In addition to this, Confidential has Management Consulting and project management experience with emphasis on ECM, Operational Excellence, BPR, Change Management and ERP implementations
  • Specialties: Getting work done with people, processes and systems. Global Project Management, BPR / Change
  • Management, ERP Systems Implementation with solving complex international, cross functional problems in
  • The Business and the IT arena. Other skills include delivery of solution presentations (Presales) to sales team and customers and act as an advisor with customer POC's related to ERP Oracle Cloud implementations and
  • Upgrades to cover Cloud, Big Data and next generation solutions

SKILLS SYNOPSIS:

Oracle Applications: General Ledger, Payables, Accounts Receivables, Assets, Cash Management, Expenses

Application Versions: Cloud ERP: R10 - 13 E-Business Suite: 10.7 - 12.2

Technical Skills: Application Implementation, Support

Industries: Manufacturing, Retail, Banking, Financial Services, Telecommunications

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco

Manager, Oracle Cloud Practice

Responsibilities:

  • Responsible for delivering and managing Oracle Cloud Fusion Financial Applications Release 13
  • Configure Cloud Financial Applications (GL, AR, AP, FA, CM, Expenses)
  • Manage a team of consultants working on implementing Oracle Cloud Projects
  • Provide Pre-Sales support to Sales Team on RFQ’s
  • Participate in Product Sales, Demos and POC’s
  • Monitor status of ongoing projects and resolve issues requiring attention.
  • Work with sales and consulting teams focusing on multiple large software implementation opportunities
  • Participate in Assessment of incoming projects and create Resource Plans

Confidential, San Francisco

Manager, Oracle ERP Cloud

Responsibilities:

  • Assist with design workshops and functional process workshops in all financial modules in Oracle Cloud
  • Collaborate with sales and delivery personnel and focus on driving requirements gathering
  • Assist with qualifying opportunities, assisting with RFP/Proposal efforts, creating win themes, coordinating pre-sales resources, delivering presentations at various levels up to and including the C level, as well as other selling events
  • Advise internal and external clients on overall architect solution
  • Identify business requirements and map them to Oracle Cloud functionality.
  • Perform functional application configuration and set-up for General Ledger, Payables, AR and Cash Management by using the FSM (Functional Set Up Manager) and Rapid Implementation Templates
  • Conduct end user training for Cloud Financial products (GL, AP, AR, FA, CM)
  • Create OTBI and BI reports for end users
  • Train users on new features in Oracle Cloud Release 12
  • Conduct demos on new features in Oracle Cloud related to Allocations, AP Payments Approval Workflow and train users on how to create reports using the Financial Reporting Studio and SmartView.
  • Conduct proof of concept sessions with customers

Confidential, San Francisco, CA

Senior Consultant, ERP Cloud

Responsibilities:

  • Responsible for delivering and managing Oracle Cloud Fusion Financial Applications
  • Configured Cloud Financial Applications (GL, AR, AP, FA, CM) to meet client requirements
  • Developed end user documentation and training materials
  • Provided Pre-Sales support to Sales Team on RFQ’s
  • Participated in Product Sales, Demos and POC’s
  • Monitored status of ongoing projects and resolve issues requiring attention.
  • Worked with sales and consulting teams focusing on multiple large software implementation opportunities

Confidential, San Jose, CA

Group Manager/ Senior Architect

Responsibilities:

  • Managed and led the customers throughout the evaluation process (POC’s) and ensure that the deal is closed
  • Developed strong working relationships with customers
  • Responsible for managing ongoing projects and ensured that the projects are delivered in time.
  • Provided regular tracking status updates on project milestones and deliverables
  • Responsible for managing delivery of Oracle Application engagements on time, within budget, and a high level of customer service and satisfaction.
  • Participated in product, sales, and POC Demos.
  • Advised clients on overall architect solution

Confidential, SF Bay Area

Senior Consultant

Responsibilities:

  • Provided solution concepts to senior level management and customers related to Oracle EBS R12 Financial projects
  • Provided guidance and support to ongoing R12 implementations and upgrades
  • Interfaced with customers to understand pain points and recommend solutions related to Oracle Financial Systems
  • Created and reviewed Set up documents, Test Plans, Conversion Strategy
  • Assisted in configurations for Oracle Financials as per the AIM Methodology
  • Participated in Presales and Business Development activities
  • Assisted with scoping and estimating Oracle E-Business Suite projects
  • Assisted with monitoring functional work product quality including assisting Confidential with engaging offshore partners when project needs required an offshore model
  • Monitored status of ongoing projects and resolved issues requiring resolution and took corrective action where necessary

Confidential, SF Bay Area

Business Solution Architect

Responsibilities:

  • Participated as advisor in architecting and design of future enterprise solutions as they relate to financial system processing and security
  • Developed and executed enterprise wide plans for projects and strategic initiatives
  • Assisted with translation of functional designs into technical designs, and conversely to translate complex information into common terms
  • Identified and integrated appropriate products and processes into business solutions
  • Provided direction and support to delivery and production support teams
  • Drove new architectural requirements for impacted domains in collaboration with the domain architects
  • Established and sustained a roadmap to support a cost effective, repeatable, and rapid deployment framework.
  • Drove new projects relating to Oracle R12 Financial Applications and engaged delivery teams in timely completion of project

Confidential, SF Bay Area

Oracle Client Manager

Responsibilities:

  • Responsible for day to day customer activities and account management, ensuring high levels of application stability and client satisfaction
  • Responsible for client management in the hosting environment and for ensuring high levels of application stability and client satisfaction
  • Primary point of contact for responsibility for SLA management including response times and escalation process
  • Responsible for all aspects of application management including answering super user questions, addressing configuration issues, system administration, managing patches, addressing any user requests, problem management, change management. Developed “partner” relationships with customer contacts, users to C-Level. interfaced with co-workers and business partners to address customer related issues
  • Utilized working knowledge of the functional business processes in Oracle Financial systems driving the design and development of the Oracle software packages.
  • Played a key role in the planning and implementation of customer projects related to Oracle R12 projects

Confidential, Fremont, CA

Lead Consultant

Responsibilities:

  • Analyzed problems faced by the customers, participated in customer discussions, gathered further data from customers if required, assist team members, reviewed their work and provided solutions to articulate problem statement
  • Reviewed proposals prepared by consultants, provided assistance and guidance to deliver the proposals by analyzing the solution defined with a view to proactively identify risks, identify scope ad estimate for the engagement, and review the solution
  • Led a team of consultants in understanding as is business process, pain areas of customer, performed high level fit- Confidential analysis, process changes, benchmarking, assisted consultants in resolving complex requirements
  • Led a team of consultants in coming out with solution alternatives and take the recommended solution alternatives to the customer, reviewed solution options suggested by team and suggest improvements
  • Guided and led the team in configuring the application in line with the design documents, plan the activities of configuration and development with the PM, work with product vendors to resolve product issues
  • Understood customer deployment process, reviewed / developed deployment plan, in large projects, reviewed test plans, cases and execution reports
  • Identified change management requirements and propose a structured approach to client for managing the change using multiple communication mechanisms
  • Performed portfolio analysis, analyzed transition needs, analyzed transition timelines
  • Worked with customers to build knowledge repository, resolved escalated issues, and performed project management activities
  • Monitored progress as planned, track profitability of engagement, planned corrective actions when necessary, drive cost optimization the engagement visa resource mix, automation tools.
  • Developed & published leading viewpoints, thought leadership activities, generated new leads, worked closely with CSG team to create joint plans for penetration in specific verticals, domains.
  • Anchored end-to-end consulting proposals, led proposal building
  • Performed research on market movement and proposed new solutions

Confidential, Mountain View, CA

Senior Architect / Manager

Responsibilities:

  • Responsible for effective delivery/implementation of Oracle Financial modules of Oracle Release 12 E-Business suite (AP, AR, GL, FA), in order to provide an integrated information system solution including quoting, order management, billing, cash application and revenue recognition
  • Facilitated and actively participated in all phases of the Implementation cycle, to include Requirements Gathering & Analysis, System Design and Development, Testing, and Implementation.
  • Assisted clients in mapping and streamlining/re engineering business practices to implement various Oracle modules, which includes integrating Oracle Applications with existing client systems, using standardized implementation methodology including reports specification development and deployment.
  • Assisted, coached, and mentored other engagement team members on issues they may encounter in the design and implementation of solutions.
  • Responsible for developing and adhering to engagement team project standards to ensure the delivery of quality client deliverables.
  • Interfaced with middle and senior level executives at the client site to develop client "buy in" and support, developed business implementation strategies and addressed specific issues arisen during an Oracle implementation or upgrade.
  • Responsible for the coordination and completion of deliverables to include setting deadlines, assigning responsibilities and monitoring/summarizing progress of activities.
  • Participated in pre-sales activities, to assist the sales team in demonstrating Oracle R12 features
  • Participated in business development activities and work closely with the pre-sales teams to win business for prospective customers

Confidential

Release Manager

Responsibilities:

  • Provided regular tracking status updates on project milestones and deliverables
  • Managed the stakeholder and project expectations
  • Worked with global and cross functional teams and managed a team of 15 people.
  • Interacted with business users to understand all new content that is being released.
  • Coordinated with multiple teams during weekly, emergency, and major functional release cycles.
  • Responsible for Emergency Bug Fix planning, resource assignment, coordination.
  • Presented technical and functional dependencies/risks of all release requests.
  • Created and managed Release Execution Plans for weekly and monthly releases
  • Managed release execution activities using the on- shore and offshore model and performed RCA analysis on completion of each release.
  • Facilitated communication among technical, non-technical and executive staff members.
  • Hired and managed team for Release execution activities

Confidential, Sacramento, CA

Test Lead

Responsibilities:

  • Managed internal audits and process reviews for major clients in the following areas: sales, data integrity, product development, risk management, facilities management, system implementation, distribution, expenditures, fixed assets, and accounting (including A/P, A/R, and GL) relating to Oracle Applications.
  • Assisted clients in meeting its SOX obligations, which included documentation of current application and IT General Controls, identifying gaps in their control framework, and providing guidance for remediation actions.
  • Led engagements in the assessment of the design and effectiveness of key controls for multiple external audit clients.
  • Performed quality review of process documentation, risk and control identification, and evaluation of control design.
  • Supported Practice Development activities in the Business System Services group relating to Oracle Related projects.
  • Managed projects within budgets and ahead of schedule as per the Confidential project management methodology.

Confidential, San Jose, CA

Consultant

Responsibilities:

  • Created, modified and updated Detailed Solution Design documents for Quote to Cash functions to include Cash Application and Revenue Recognition.
  • Reviewed Functional Specifications and Technical Design Documents.
  • Assisted in creation of test plans and testing scenarios for Enterprise Testing relating to upgraded version (11.5.9)
  • Identified and mitigated risks associated with deliverables.
  • Managed and escalated project issues within Cisco management as appropriate.
  • Supported IT & Business partners with change request impact analysis.
  • Participated in meetings with cross-functional teams and Subject Matter Experts.
  • Provided solutions to issues relating to clarifications required by the development team and ensured that changes were incorporated and documented in a timely manner.
  • Presented change requests to change control board for approval and ensured that changes were incorporated as per corporate methodology.
  • Analyzed and evaluated current business methods and procedures for improvements.
  • Provided cost/ benefit analysis for new proposed modifications, methods and procedures.
  • Supported Oracle Applications (AR Finance) and analyzed enhancement requests for Future Point Releases.

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