Truck Driver Resume

SUMMARY

I have gained experience in the whole cycle of the software life.
I have participated in starting up of new projects, analyzing customers programming requests and developing solutions into production environment.
Significant communication skills and strong predisposition to teamwork developed through my professional experience in activities which I have been involved and that required a close collaboration between internal and external resources for different roles in various projects
Siebel 6.x - 7.5.x - Siebel 8.x: Siebel Tools, Workflow, Server Administration, Data Model, Data Mapping, Personalization Administration, Siebel Client, State Model, Smart Script, Group News, Access Control, Analysis and Performance Tuning, Order Management, Product Administration.
Good knowledge of programming languages Siebel eScript, Visual Basic Script, SQL;
Good knowledge of Office Automation Suite
Good knowledge of DBMS: Oracle
Good knowledge of Serena PVCS (Application Release Management)

PROFESSIONAL EXPERIENCE

Confidential

Truck Driver

Responsibilities:

I have gained nearly one year of experience licensed semi-truck driver, delivering various items to our customers using a 53” foot dry van trailer all around the U.S.A. I am responsible for following instructions from dispatchers, delivering to the customers on time, and crosschecking the bill of lading papers to determinate the nature of the load. In addition, I am responsible for performing daily pre and post trip inspections in accordance with DOT regulations, which includes compiling a driver logbook.

Confidential

Software Developer

Responsibilities:

Development and analysis in Oracle - Siebel (Siebel 6.3). I have worked as a Siebel consultant for our customer NTT DATA Italy in a Telecom Italia Project. I was dedicated to customize the customer user interface with enhancement requests and develop new business scenarios. I have also participated to develop various automatic processes where they expected the insertion of new data into a database and integration with external billing systems. In addition, I was appointed to create technical Siebel documents useful to keep track what my team had done detail by detail up to that point.

Confidential

Truck Driver

Responsibilities:

I have gained 6 months of experience licensed semi-truck driver, delivering various items to our customers using a 53” foot dry van trailer all around the U.S.A. I am responsible for following instructions from dispatchers, delivering to the customers on time, and crosschecking bill of lading papers to determinate the nature of the load. In addition, I am responsible for performing daily pre and post trip inspections in accordance with DOT regulations, which includes compiling a driver logbook.

Confidential

Software Developer

Responsibilities:

Period focused on the resolution of many postproduction items for our customer Sky Italy (Siebel 8.0) in Oracle. The activities were about two main phases of the process: The first phase was dedicated to the "problem shaping” which it consisted in framing and outline strategies to the resolution of software anomalies related to sales processes for SKY customers. Consequently, the second phase was committed to the "problem solving” where the purpose was to figure out the source of the issue and then fix it observing the pre-set times required. I was also in charge to estimate the customer's project requests in terms of costs based on the amount of "working days” our team would need to complete the given project.

Confidential

Software Developer

Responsibilities:

Development and analysis in O racle - Siebel (Siebel 6.3). I have worked as a Siebel consultant for NTT DATA Italy, in customer relationship management for both residential and business customers of TIM (Telecom Italia). In specific, I was responsible for the reintegration of customers, which included the acquisition of data from external systems into Telecom Italia's database. I have also worked on the administration of the Oracle - Siebel Catalog to set up commercial offers for customers.

Confidential

Software Developer

Responsibilities:

Development and analysis in Oracle - Siebel (Siebel 7.5.X), for our customer, NTT DATA Italy. I have participated to the analysis and afterwards to the development of our customers' requests related to the sales and post-sales processes dedicated to the mobile telephony of Telecom Italia. I have also contributed to develop Siebel Commercial Offers of TIM and many Customizations of the module Order Management in Oracle Configuration Catalog.

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