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Lead Software Engineer Resume

Nashville, TN

SUMMARY

Full - stack developer with 10 years' experience. Specialties include Mule, Java, DataStage, and Oracle.

TECHNICAL SKILLS

Architecture: Microservices, ESB, SOA, REST, SOAP

Cloud: AWS, Salesforce

IBM: DataStage

Java: JSP, Mule, Spring, Zuul JavaScript Angular, React, jQuery, TypeScript

Oracle: EBS, SQL, PL/SQL SOA Suite, Service Bus, Data Integrator

Storage: Oracle, PostgreSQL, MS SQL Server, ElasticSearch, Redis, Dynamo

PROFESSIONAL EXPERIENCE

Confidential, Nashville, TN

Lead Software Engineer

Responsibilities:

  • Led a product team with 3 developers, 1 QA, 1 UX, and a product owner developing an application with thousands of users across the world who provide personalized technical support to millions of customers.
  • Responsible for mentoring junior developers and guiding team's strategy, roadmap, and deliverables and building relationships within the organization to ensure success.
  • Saved ~300 seconds per customer service session for new devices for ~$3 million annual savings through a series of application features and process improvements aimed at reducing call resolution time (CRT) KPI.
  • Improved net promoter score (NPS) KPI from 72 to 90 on customer service sessions for new devices purchased from Confidential .

Technologies used: React, Dart, AngularDart, CucumberJS, Java, Spring, Zuul, AWS, DynamoDB, Ansible.

Confidential, Bowling Green, KY

Sr. Software Engineer

Responsibilities:

  • Led multiple teams with onsite and offshore employees across 8 years (integration, application development, data warehousing, Salesforce).
  • Used Mule 3 to integrate Oracle E-Business Suite, Salesforce.com, Confidential, PkMS warehouse management system, Logility demand planning system, Confidential product experience management platform, IBM mainframes, and custom applications.
  • Used Oracle SOA Suite to build service-oriented architectures around the processes of order management, customer relationship management, human resources management, and product lifecycle management to integrate the company's key data into numerous systems via a pub-sub model.
  • Streamlined the company's reporting efforts and improved business intelligence by eliminating redundant reporting tools and integrating multiple disparate data silos into an enterprise data warehouse using DataStage to provide a single source of truth.

Technologies used: AngularJS, JavaScript, Java, JSP, Spring, Salesforce, Mule, IBM InfoSphere DataStage, Oracle SOA Suite, Oracle Service Bus, Oracle Data Integrator, Oracle E-Business Suite, SQL, PL/SQL

Confidential, Nashville, TN

Consultant

Responsibilities:

  • Created a customer portal for finding and managing music licensing leads.

Technologies used: Angular 4, Java, Spring, PostgreSQL.

Confidential, San Diego, CA

Consultant

Responsibilities:

  • Confidential (medical e-visit) is a mobile health (mHealth) application that helps patients connect with their personal medical provider remotely.
  • Added real-time, plugin-less chat capability to the Web application that runs directly in the browser using WebRTC via OpenTok.
  • Reduced page load times by 3 seconds by implementing caching via Ehcache, indexing tables, optimizing queries, and replacing server-side view technologies with a client-side, jQuery AJAX-driven front-end.
  • Migrated infrastructure from Confidential to the Amazon Web Service (AWS) cloud for monthly hosting cost savings of -76% (from ~$500 to ~$120).
  • Administered and configured servers to meet all requirements of PCI DSS 2.0 and achieved compliance certification from Confidential Holdings.
  • Wrote a security policy manual as well as a business continuity plan based on ISO/IEC 27002 in fulfillment of the requirements of PCI DSS 2.0.

Technologies used: AWS, Hibernate, Java, jQuery, JSP, MySQL, Spring, SQL

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