Lead Software Engineer Resume Nashville, TN - Hire IT People

SUMMARY

Full - stack developer with 10 years' experience. Specialties include Mule, Java, DataStage, and Oracle.

TECHNICAL SKILLS

Architecture: Microservices, ESB, SOA, REST, SOAP

Cloud: AWS, Salesforce

IBM: DataStage

Java: JSP, Mule, Spring, Zuul JavaScript Angular, React, jQuery, TypeScript

Oracle: EBS, SQL, PL/SQL SOA Suite, Service Bus, Data Integrator

Storage: Oracle, PostgreSQL, MS SQL Server, ElasticSearch, Redis, Dynamo

PROFESSIONAL EXPERIENCE

Confidential, Nashville, TN

Lead Software Engineer

Responsibilities:

Led a product team with 3 developers, 1 QA, 1 UX, and a product owner developing an application with thousands of users across the world who provide personalized technical support to millions of customers.
Responsible for mentoring junior developers and guiding team's strategy, roadmap, and deliverables and building relationships within the organization to ensure success.
Saved ~300 seconds per customer service session for new devices for ~$3 million annual savings through a series of application features and process improvements aimed at reducing call resolution time (CRT) KPI.
Improved net promoter score (NPS) KPI from 72 to 90 on customer service sessions for new devices purchased from Confidential .

Technologies used: React, Dart, AngularDart, CucumberJS, Java, Spring, Zuul, AWS, DynamoDB, Ansible.

Confidential, Bowling Green, KY

Sr. Software Engineer

Responsibilities:

Led multiple teams with onsite and offshore employees across 8 years (integration, application development, data warehousing, Salesforce).
Used Mule 3 to integrate Oracle E-Business Suite, Salesforce.com, Confidential, PkMS warehouse management system, Logility demand planning system, Confidential product experience management platform, IBM mainframes, and custom applications.
Used Oracle SOA Suite to build service-oriented architectures around the processes of order management, customer relationship management, human resources management, and product lifecycle management to integrate the company's key data into numerous systems via a pub-sub model.
Streamlined the company's reporting efforts and improved business intelligence by eliminating redundant reporting tools and integrating multiple disparate data silos into an enterprise data warehouse using DataStage to provide a single source of truth.

Technologies used: AngularJS, JavaScript, Java, JSP, Spring, Salesforce, Mule, IBM InfoSphere DataStage, Oracle SOA Suite, Oracle Service Bus, Oracle Data Integrator, Oracle E-Business Suite, SQL, PL/SQL

Confidential, Nashville, TN

Consultant

Responsibilities:

Created a customer portal for finding and managing music licensing leads.

Technologies used: Angular 4, Java, Spring, PostgreSQL.

Confidential, San Diego, CA

Consultant

Responsibilities:

Confidential (medical e-visit) is a mobile health (mHealth) application that helps patients connect with their personal medical provider remotely.
Added real-time, plugin-less chat capability to the Web application that runs directly in the browser using WebRTC via OpenTok.
Reduced page load times by 3 seconds by implementing caching via Ehcache, indexing tables, optimizing queries, and replacing server-side view technologies with a client-side, jQuery AJAX-driven front-end.
Migrated infrastructure from Confidential to the Amazon Web Service (AWS) cloud for monthly hosting cost savings of -76% (from ~$500 to ~$120).
Administered and configured servers to meet all requirements of PCI DSS 2.0 and achieved compliance certification from Confidential Holdings.
Wrote a security policy manual as well as a business continuity plan based on ISO/IEC 27002 in fulfillment of the requirements of PCI DSS 2.0.

Technologies used: AWS, Hibernate, Java, jQuery, JSP, MySQL, Spring, SQL

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Lead Software Engineer Resume

Nashville, TN

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