Solution Architect â€“ Oracle Service Resume

SUMMARY

5 Year+ experience in working with Oracle Cloud - Oracle Sales Cloud, Oracle Incentive Compensation, Oracle Commerce Cloud, Oracle Service Cloud, Oracle CPQ, OMC, PIM, PH, GOP, Planning, Fusion Financials. Extensive experience in management, design, architecture, development, and implementation of information management systems.

TECHNICAL SKILLS

Bugzilla, Remedy, Mercury, Jira
SQL Plus, Toad, SQL Developer, Pl/Sql Developer ((Troubleshooting & De-bugging), XML Publisher
Data Load, SQL Loader
BML, HTML, PHP, Javascript, CSS
SOAP UI
Oracle eBS R12, 11.5.10.2, 11.5.9, 11.5.8, 11.5.6, 11.5.4
Oracle Fusion Cloud R11, R12, R13

PROFESSIONAL EXPERIENCE

Confidential

Solution Architect - Oracle Service

Responsibilities:

Gather requirements to design custom reports, field customization
Territory management configuration
Interface of Opportunities as Quotes to external system
Gather requirements to build a custom solution to have recurring billing from OM in R12.1.2
Documented the AS-IS and TO-BE business process flow
Documented, Business scenarios, test scripts and executed them during CRP and UAT

Confidential

O2C Cloud Consultant

Responsibilities:

Confidential is a world leading construction and development group. There are several third party systems from where Confidential SE places the orders that interface into Oracle Fusion Cloud. To enable a seamlessly smooth process of placing orders to updating them in bulk on Oracle Fusion.
Conducted regular meeting with the stakeholders on requirements gathering listing outstanding issues
Worked with cross functional teams to gather business requirements and stream lines processes.

Confidential

Solution Architect

Responsibilities:

Confidential is a world leader in Medical technology. To enable the company to seamlessly ship and service the products across manufacturers, customers Oracle Depot Repair, Oracle Order Management, Oracle Incentive Compensation has been implemented together with the other ERP stack.
Participate in Requirement gather sessions for Oracle Incentive Compensation, Service and Repair and Multiplatform Mobile field service.
Running the CRP, UAT sessions for Depot Repair, MFS.
Interface OIC transactional data from Sales Order, Contracts to a 3rd party system.
Configuring the system, test scripts to get the system working for 9 OU.
Post go Live support

Confidential

O2C Solution Consultant

Responsibilities:

Participate in Requirement gather sessions
Running the business workshops to appraise business of Oracle systems & process
Checking the feasibility on Commerce Cloud Assisted Selling
Extending Commerce Cloud using REST API’s with Oracle PIM, MDM & Oracle FOM
Liaise with Oracle expedite product enhancements to suite business requirements.

Confidential

O2C Process Lead

Responsibilities:

Conduct global and detail design sessions
Running the business workshops to appraise business of Oracle systems & process
Manage the team and the customer to effectively deliver the solution as per client’s expectation
Help team analyse the benefits/enhancements of R12 and incorporate the changes in the solution
As WMS was brought in the scope at end of 2016, managed the change in the solution of O2C work-stream to incorporate WMS.
Own SIT and support UAT and execution processes.
Liaise with Oracle as part of Early Adapter program to expedite product enhancements to suite business requirements.
Oracle Cloud R11/R12, Service Cloud, Sales Cloud, WMS (LogFire), Projects, Costing, Manufacturing, Planning
Design & build PH/PIM for a SKU/Style structure interface to CPQ that will be used for any customer orders.
Configure/Build the CPQ Cloud system as an Order Entry Tool
Build/Design Oracle Cloud to Cloud Integrations - CPQ to PH, CPQ to OMC, CPQ to CDH, CPQ to Oracle Fusion tax Engine, CPQ - AR, CPQ to GTM, CPQ - Global Order Promising.
Create and update orders, cancel orders in FOM using SOAP and Oracle Web Services without Middle Ware.