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Oracle Ebs Support Analyst Resume

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America, LlC

SUMMARY

  • Over 15 years of total experience with 12 Years’ experience in Designing, Software design and Implementation of Custom and Oracle ERP.
  • Functional expertise in Oracle Applications 11i/R12 and eChain ERP.
  • Expertise in Inventory, Order Management, Advanced Pricing, Shipping, BOM, WIP, EAM, Purchasing, I - Procurement and iSupplier.
  • Has good experience in Training Corporate and super users.
  • Handled Oracle EAM Trainings for Oracle Education.
  • Strong implementation experience in Supply Chain and Manufacturing modules and experience in CTO, OEM, ATO, Drop Ship, Back to Back and PTO Models.
  • Strong experience in ERP Concepts and latest technologies.
  • Experience in application change management process
  • Expertise in Discrete and Process Manufacturing.
  • Exposure to installation, Database creation, Application setup/configuration, Implementation and development, on Windows/Linux platforms.
  • Hands on experience in software development life cycle, which includes Analyzing, Design, Testing and Implementation.
  • Proactive, Self-motivator highly result Oriented, Good Leader and great flexibility towards success.
  • Knowledge in Oracle Inventory/Procurement cloud modules

TECHNICAL SKILLS

  • ERP - Oracle Applications 11i/R12
  • Oracle Inventory, Oracle Order Management, Oracle Bill of Materials, Oracle Advance Pricing, Oracle Work in Process, Oracle MRP, Oracle Receivables, Shipping and Oracle Process Manufacturing (OPM) Oracle Purchasing, Oracle iProcurement, Oracle iSupplier, Oracle Enterprise Asset Management(EAM) and WMS.
  • Oracle Database, SQL Plus.
  • Toad, MS Visio, MS Project, JIRA, Service-now

PROFESSIONAL EXPERIENCE

Confidential, America, LLC

Oracle EBS Support Analyst

Environment: Oracle Apps 12.2.5

Responsibilities:

  • Working as Functional lead for modules: Order Management, Shipping, Pricing, BOM and WIP.
  • Support business with fixing day to day issues arising
  • Define the Organizations and setup OM related setups (Order types, Pick Release Rules, Shipping, Customers and defaulting rules etc).
  • Worked on Orders, Back to Back, Drop Ships, Price Lists, Modifiers, Qualifiers and created the setup
  • Demo the Organization setups and Test entire Order to cash and manufacturing processes in new organizations.
  • Undertake Implementation of new application modules as per business needs.
  • Undertake rollouts for new acquired Organizations and Organizations with other ERPs

Confidential, Cambridge, MA

Oracle EBS Functional Analyst

Environment: Oracle Apps 12.2.4

Responsibilities:

  • Worked as Functional lead for modules: Order Management, Oracle Procurement and iProcurement.
  • Define the Organizations and setup Purchasing related setups
  • Complete the setups in QA instances and conduct UAT with business team.
  • Support the customer service after Go Live.
  • Design integrated process, proposing best business practices.
  • Frequent interaction with Client on solving issues.
  • Undertake Implementation of new application modules as per business needs.
  • Documentation of the requirements and work with management and business for approvals by providing justification of the requirements
  • Documentation of design specifications for technical development
  • Testing technical enhancements and take it forward for successful implementation.
  • Handle Change Management process for system changes and new enhancements.
  • Transition of the enhancements to the appropriate support teams

Confidential

Senior Professional

Responsibilities:

  • Started as Manager Projects in 2011.
  • Retitled as Senior Professional-Application Delivery in 2013
  • Handled various clients in Airports, Pharmaceutical and Defense Industry.
  • Worked on Projects - Implementation, Rollouts, Testing and Support.
  • Worked on Product Demo, RFP, Solutions and Mentoring.

Confidential

Senior Functional Consultant

Responsibilities:

  • Client’s requirement study.
  • Documentation of existing practices and requirements.
  • Design integrated system across locationsproposing best business practices.
  • GAP Analysis and Develop Work Arounds
  • Design Custom reports and Worked with Technical team for Development on report development and Testing, Load Master/Setup Data (Open Interface/API/Data loader) and Transactional Data from Legacy system...
  • Conduct CRP and develop TE040 Scripts for UAT/Conduct UAT.

Confidential

Senior Functional Consultant

Environment: Oracle Apps 11.5.10 (INV, OM, PO, Adv Pricing, iProcurement)

Responsibilities:

  • Involved in Development, Support and Maintenance activities of the above modules.
  • Involved in preparation of MD 50, BR 100.
  • Handled multiple Service Requests in various areas including custom applications.
  • Frequent interaction with Client on solving issues.
  • Monitoring month end closure activities & worked with Oracle Product Support on SR to resolve bugs.

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