Auditor/Sr. Transactions Analyst Resume Denver, CO - Hire IT People

OBJECTIVE

Result oriented auditor/analyst with exposure to variety of operating systems and software applications seeking to leverage background in research and problem solving in a junior level QA/testing position. Extremely motivated in changing career.

TECHNICAL SKILLS

Microsoft Windows 95, 2000, XP and ME
Intel x86 - based Unix products - Red Hat Linux versions 6.0 through 9.0, Fedora Core 1 through 3, SuSE Linux 9.0 through 10.2, Ubuntu Linux 5.10
Microsoft Office Suite (Word, Excel, Access) 4.3 through 11.0, OpenOffice 2.0, Procmail, Outlook/Express, MySQL, Ximian Evolution, Oracle Financials 10i, 11i - Payables Module, Oracle Order Management 11i - Order Management, Advanced Pricing and Configurator Modules, Oracle Receivables 11i, Oracle Service Contracts 11i, Oracle Workflow 2.6.3, Mozilla Firefox 1.0 and 1.5, Mozilla Thunderbird 1.0 and 1.5, Gnu Image Manipulation Program (The Gimp) 2.2, Sendmail, SpamAssassin, MySQL 4.1, Apache 2.0, PHP 4.4, Ethereal 0.10.13, zsh 4.2.5, bash 3.0, Perl 5.0, Movable Type 2.6
Special Projects:
2006 - Trained a class in Introduction to Linux, with focus on Ubuntu 5.10
2000 - Developed remote video diagnostic system and end-user documentation for United States Postal Service

PROFESSIONAL EXPERIENCE

Confidential, Denver, CO

Auditor/Sr. Transactions Analyst

Responsibilities:

Utilized Oracle Order Management 11i - Order Management, Advanced Pricing and Configurator Modules, Oracle Receivables 11i, Oracle Service Contracts 11i and Oracle Workflow 2.6.3 to resolve billing disputes and ensure customer satisfaction.
Assisted business support analyst with end-user testing of new upgrades on separate QA databases as well as stress testing of Production database during ERP conversion project to Oracle.
Identified system limitations in Production database, made recommendations to trainers and management regarding policies and procedures designed to work around critical issues, improve accuracy and efficiency of order management process.
Worked closely with sales, billing, order management, and collection departments located across the country, to maintain customer satisfaction for large customer accounts, including all Federal Government accounts, specifically with billing and invoicing errors.
Additionally responsible for creating/detailing job functions for new order management auditing department.
Acted as Subject Matter Expert in processing of leases as well as all corrective order types.

Confidential, Aurora, CO

Accounts Payable Specialist

Responsibilities:

Temporary contract position. Processed/audited employee expense reports in Oracle Financials 11i (Payables Module) in accordance with company purchasing policy. Additionally responsible for updating vendor profiles.

Confidential, Englewood, CO

Accounts Payable Specialist

Responsibilities:

Processed vendor invoices and employee expense reports using Oracle Financials 10i (Payables Module). Researched paid/unpaid items and discrepancies and reconciled accounts to statements. Communicated information to internal departments, auditors and vendors.