SUMMARY

• My experience includes 18+ years of leadership and management in project delivery and business development with focus on large to mid size Oracle E Business Suite(Oracle APPS EBS) implementations in various industries across North America/LATAM/EMEA/APAC on various projects in commercial environments (Multiple engagements, complex integrations, implementations, Upgrades Releases 11i to R12 on Supply chain Management (SCM), Supply chain financials, Customer Relationship Management (CRM), Distribution and manufacturing modules.
• My core competencies include: Business and IT Needs Analysis, Solution Design, Project Planning, Project Execution, Business Process Re - Engineering, Resource Management, performing gap analyses & identifying critical success factors & KPIs for the projects. Also client relations, Delivery Management and providing strategic ERP directions to the client.
• As Program Lead, Functional/Solutions Architect, Functional Lead and Global Business Analyst on various engagements and led/managed teams focused on delivery of Oracle E-Business Suite solution and Salesforce applications
• Worked in multiple vendor environments and managed/lead large teams across different geographies (Mexico, Brazil, USA, UK, India, EMEA, APAC, and LATAM) in onsite-offshore model.

TECHNICAL SKILLS

• Discrete, Oracle Inventory (INV), Bill of Material (BOM), Work In Process (WIP), Costing (CST).
• Quoting, Order Management (OM), Sales Contracts, Contracts core, Shipping, Warehouse Management (WMS), MSCA, iStore, Advanced Pricing (QP),Trade/Channel Revenue Management, ATP, MRP/ASCP.
• Service Contracts (OKC/OKS), Subscription Contracts, Install base (IB), Field Service, Mobile Field Service (MFS), Preventive Maintenance (CMRO), Spares Management, Depot Repair, CRM Foundation, TeleService, Advanced Scheduler, iSupport, Tele Sales, Sales Online, Sales Offline, Marketing Online.
• TCA architecture, Account Receivables (AR), Account Payables (AP), General Ledger (GL), Revenue Management/Revenue Recognition, Fixed Assets(FA), Cash Management (CE)
• System Administration, Application Object Library (AOL).
• EDI, OBIEE and Hyperion Reporting Focus
• Salesforce Quoting and Contracting Management.
• Good knowledge of Oracle Fusion Cloud R13 Procurement/ Order to Cash (OTC), financial applications.

PROFESSIONAL EXPERIENCE

Oracle Functional Lead/Architect

Confidential

Responsibilities:

• Design global solution for subscription billing and contract management from OM to OKS
• Implementing Advanced pricing for pricing subscription products/discounts/promotions etc, pricing formula, Bucketed discounts, Volumne/Range/Block pricing, Pricing attribute management.
• Implementing Price Proration and customization for price proration.
• Designed End-to End integration between OM and OKS for subscription billing and pricing
• Pricing Integration between Salesforce and Oracle for Quoting process and Special Quotes.
• Self Service Excel Price Book generation to customers
• Revenue Management and recognition for Subscriptions
• Designing customizations to support business processes
• Designing API services between Oracle and Custom Portal for subscription fulfillment
• Designing custom processes for end users on boarding
• Order Management and Pricing customizations and extensions, Workflow customizations, RICE components.
• Design and implement Co-Term/EOM for PACS division
• Design Try and Buy process and Trial subscriptions
• Design customization for Latin America localizations to support subscriptions in LAM
• Design auto renewals, OKS process definitions, for renewals, expiry notifications
• Lead the business requirements, prepared functional specs, lead business demos, SIT test cases preparation, SIT execution, Leading UAT session, cutover and implemented multiple projects.

Oracle ERP Lead/Architect

Confidential

Responsibilities:

• Lead the business systems transformation program and played solution architect role for Quote to Cash systems including Oracle EBS, Salesforce, E-commerce platforms.
• Streamlined $170M revenue for MHE higher Ed division to comply ASC 606 Revenue standards and implemented activation based revenue management solution across major selling models utilizing Salesforce, Oracle EBS, E-commerce platforms.
• Played Solution architect role for MHE Business Transformation Program, provided end-to end technology solutions, Working, Senior Management, identifying business pain points, initiating system changes needed, blueprinting, and designed system solutions.
• Apart from designing the systems/FD. having additional advantage of technical expertise, also conducted lot of design reviews for FD/TDs
• Also involved in change management process, preparing RACI/training material and conducted business trainings to CSOM, Global Financial services, R2R team, Revenue team, Pricing and territory team.
• Designed and Implemented the below projects

Oracle OTC/Financials Lead

Confidential

Responsibilities:

• Streamlining Revenue Recognition Process for subscription business
• Custom Revenue Engine Process
• Revenue management for cross sell/upselling
• Supporting Month End Processes
• Billing and Revenue Invoices for revenue management
• Order Fulfillment and revenue management for subscription contracts
• Credit check process in contract activation
• Deferred and upfront billing and revenue management
• Event based revenue management, contingencies and removal
• Customers and contracts Interface
• Demonstrating Daily Revenue rates Full periods/partial periods
• Revenue Earned Vs Unearned reports
• Revenue management for Offline and Online Models (with and without AR subledgers)
• Revenue Vs Booking Reconciliations
• Credit card charge process
• Customer Interfaces from SFDC/Contract creation approvals/Billing.
• BOA interfaces and Lockbox

Oracle P2P/OTC/Pricing/Logistics/SCM Functional Lead (Master Distributor Project)

Confidential

Responsibilities:

• Lead the P2P/O2C/Pricing/SCM tracks for a sixty country R12 rollout. (60 OUs and 160 Inv Orgs across 50+ Countries/Currencies). Sixty Country Roll out.
• Lead the P2P/OTC, Logistics, SCM tracks (Right from scoping to Go-live, support), covering Purchasing, Order management, Advanced Pricing, iStore, Logistics, Intercompany, Inventory, Costing, in a multi-node supply chain environment.
• Conducting pre-scoping meeting along with the business identifying the current system model and org/plant architecture.
• Scoping the requirements and preparing business requirement documents for P2P/OTC/Pricing/Logistics/Distribution/Mfg. operations.
• Setting up Inventory Rebalancing process, Auto Ship, Auto Receiving, Reservation processes.
• Designed and Single and Two Node Inter Company shipping Flows (Inter Drip Ship and IR ISOs) and setting them up in R12.
• Designed and developed IR Entry Form to support the Inventory rebalancing
• Designed Personalization on IR and Sales orders forms for business requirements.
• Extensions for Requisition Interfaces supporting Rebalancing
• Item conversions
• Designed a Master Distributor Intercompany sales model for 100+ plants for Confidential for intercompany sales, transfer pricing.
• Designed IR ISO Conversions and cancellations
• Supplier conversion, sourcing Rules conversion, Sourcing Rules assignment
• Inter-company Pricing setups for Transfer Pricing (IC Cost + markup) for different IC sales models (MD to MD, MD to BLY, BLY to BLY)
• Designed and setup Product line pricing configuration for BLY business.
• Designed and developed Inventory Rebalancing, Inter-company sales, transfer pricing solution between DC to DC.
• Setting up whole pricing solution for Confidential for MD project. (Price list load, Intercompany Price lists, IC Cost + Mark based on Ship from and ship to country, Attribute Management, Factor Lists, custom qualifiers, pricing attributes etc.,
• Customer Conversion
• Inter Company Customer Setup
• Done complex Pricing extensions in single and two node intercompany drop shipments and transfer pricing,.
• Designed CFD documents (Order Ack, Proforma, Commercial, AR Invoice, Pick and pack slips) and prepared MD 50 docs.
• Markup and pricing setups for inter-company transactions
• Designed for complex business requirements using QP attribute Management to support single Node, Two Node IDS, IR ISOs
• Supported/developed custom queries for Adhoc reporting requirements
• Solutioning the requirements using standard oracle processes preparing the To-BE design processes and documenting the same.
• IR/ISO setups and process design for inter-company sales and shipments.
• Setting up OM, Inventory, Pricing, Picking, Shipping, modules/applications.
• Preparing BR100 for setups and MD50 for custom development.
• Leading all the CRP sessions for P2P/OTC/LOG track.
• Preparing CRP, UAT agendas and executing the CRPs, UAT sessions
• Cut over plan and preparation.
• Working on User role/responsibility requirements in Oracle for P2P/OTC/Warehouse/Logistics operations.
• Setting up OM, Pricing, Logistics BR100 covering Order types, defaulting rules, Document sequences, document set, pick release rules, inter-company setups, System/profile options setups, Sales reps, holds, hold sources, shipping parameters, transit times, freight carriers, inventory and sub-inv setups, Pricing, Modifiers.

Oracle P2P/OTC/Logistics/SCM Functional Lead

Confidential

Responsibilities:

• R12 Implementation (Migration from BaaN to Oracle).
• Played SME/Architect role in the project and lead the global teams.
• Lead the P2P/OTC, Logistics, Mfg, SCM tracks (Right from Pre-scoping to Go-live, support), covering Purchasing/Inventory/Order management, Advanced Pricing, iStore, Logistics, Inventory, MSCA, Costing, Purchasing, AR, Microsoft Dynamics CRM in highly engineered manufacturing environment including the service and repair processes.
• Interacting with business stakeholders, from purchasing, order entry, manufacturing, warehousing, receiving, shipping finance business super users and having site visits, plant tours to understand the manufacturing, distribution operations of the business.
• Conducting pre-scoping meeting along with the business identifying the current system model and org/plant architecture.
• Requirement gathering using process questioners in OTC/INV/Pricing/Logistics operations.
• Identifying the key process areas, KPIs, pain points, and identifying the process improvement and re-engineering opportunities.
• Scoping the requirements and preparing business requirement documents for P2P/OTC/Logistics/Distribution/Mfg. operations.
• Understanding current business model and preparing the as-is and requirement documents.
• Setting/fitment the as-is processes in the global design.
• Fit/Gap analysis for as-is processes with standard oracle capabilities and identifying the custom development requirement
• Solutioning the requirements using standard oracle processes preparing the To-BE design processes and documenting the same.
• Defined the process for receiving inspection and RTV using quality module setups.
• Setup Quality Plans for receiving Inspection and RTV, Work Order Scrap.
• Supplier/Invoices conversion
• Designing the Reports in purchasing, Receiving
• As-Is, To-Be process design Fit-Gap analysis in purchasing.
• Involved in cost conversion reconciliation.
• GRNI report reconciliation
• ASL, Sourcing Rules conversion.
• Provided solution for the Order entry, Stock orders, MTO orders, engineered orders, fist time builds, repeat build, credit card order fulfilment, Sample/Demo orders, Service orders flow, Credit/debit order, Instalment orders/billing/Progress payments, credit check processes.
• Setups and solutioning the Logistics, Receiving, picking, shipping, Cycle counting, Physical inventory processes, MSCA, Supplier Drop ships, Internal drop ships, transfer orders, Inter-company sales process and setups, Consignment process, customer owned parts, Freight markups, freight charges,
• IR/ISO setups and process design for inter-company sales and shipments.
• Designed the entire pricing solution and setting up the necessary modifiers for order management, iStore, Freight, inter-company sales and transfer pricing.
• Master data a conversions: Customer master, sales order conversion, price list conversions, item receiving defaults conversion
• Worked on Sales order conversions for Stock/MTO/XRT orders and designed the conversion approach and lead the conversions for sales orders, customers and prepared the reconciliation reports for accurate conversions.
• Converted the CLOSED sales orders from Baan to Oracle.
• Involved in Items, on-hand, sourcing rules, Cost, AR invoice conversions.
• Working with BOM, WIP, Routing, conversion team for data integrations
• Setting up OM, Inventory, Pricing, Picking, Shipping, MSCA modules/applications.
• Preparing BR100 for setups and MD50 for custom development.
• Diakin Automated order entry process design and solutioning create items, bills, routings, sales orders for the top customers giving $10M revenue)
• Setting up serialization solution for manufacturing/distribution and service business processes.
• Leading all the CRP sessions for OTC/LOG track.
• Implementing custom MTO process with tight integration with Manufacturing/plant scheduling
• Setting up Cycle counting and physical counting process for warehouse operations.
• Preparing CRP1, CRP2, UAT agendas and executing the CRPs, UAT sessions
• Cut over plan and preparation.
• Preparing Stabdard Operating Procedures.
• Setting up cost and charge lines/items.
• Conducting Trainings and preparing training documents (Oracle navigation training, Module/Process specific trainings to super users, end users on Supply modules including INV, OM, PO, receiving, Picking, shipping, MCSA, warehouse operations)
• Working on User role/responsibility requirements in Oracle for OTC/Warehouse/Logistics operations.
• Setting up warehouse operations processes for consignments, warehouse moves, field service transfers, field returns.
• Designed solution for the integration between Oracle and Microsoft CRM
• (Master Data load from oracle to CRM, RMA interfaces from CRM to Oracle for field service, depot repair, Retrofit service orders, Building Installbase, BOM interfaces to CRM)
• Serial numbers load in Oracle for integration between CRM and Oracle.
• Setting up whole pricing solution (price list load, freight markups, customer specific discounts, iStore catalog and cart level pricing, custom attributes management in advance pricing, personalization on pricing and availability screen, standard and quick sales order forms to meet business requirements)
• Designing the documents SOA, Proforma invoice, move order pick slips, Commercial Invoice, Packing Slip, Storage list report, Receipt traveler report, Sales order pick slips.
• Designing Warehouse open orders reports for picking/shipping process.
• Designing the Misc credits, rental income, scrap process
• Bar code and labeling solution for the plant using Bartender software.
• Configuring MSCA and scan guns for receiving, picking, manufacturing operations,.
• Receipt traveler and put away reports.
• Setting the process and barcoding the warehouse for accurate/quicker logistics and operations using Bartender
• Setting up the cross references from supplier items and mfg. items for easy bar coding at receiving, picking,
• Setting up product labeling at manufacturing operations.
• Setting up OM, Logistics BR100 covering Order types, defaulting rules, Document sequences, document set, pick release rules, inter-company setups, MSCA configuration, System/profile options setups, Sales reps, holds, hold sources, shipping parameters, transit times, freight carriers, inventory and sub-inv setups, Pricing, Modifiers.
• Defined designed the Sales reps and commissioning structure in Oracle
• Preparing CRP2, UAT test scripts and conducting/executing/coordinating these sessions and milestones.
• Intercompany setups, setting up intercompany markup/pricing for intercompany sales.
• Requirement docs, MD50, Setting up OM and Logistics BR100.
• Setting up process to deliver the cost/charge lines using fulfillment sets, hold sources.
• Worked with BI team on Sales reporting requirements.

Upgrade Functional Lead SME

Confidential

Responsibilities:

• R12 technical upgrade (11.5.10.2 to R12.1.3)
• Applications in scope: General Ledger, Receivables, iReceivables, Advanced Collections, Payments, Order Management, Advanced Pricing, Bills of Material, Inventory, Service Contracts, Trade Management
• CEMLI remediation of 500+ objects in OTC and contracts area
• SME expertise in Order to cash, Inventory, Advanced Pricing, Trade Management and Promotions, Claims processing, O2C flows. .
• Review the business processes around the Order Management, Inventory, Subscription Contracts, Trade Promotions, Advanced Pricing, Shipping
• Web orders integration for education, professional services, and printable divisions
• Integrating Advanced pricing solutions for promotions, offers and discount management
• Budgets and offers Management
• Trade Promotions setup and claims processing
• Subscriptions management and renewal management
• Revenue recognition process for subscriptions up-front and deferred billing.
• Re-pricing the subscriptions
• Cybersource Integration for credit card processing
• Integration with third party systems for inventory, WMS, Item maintenance and services delivery.
• Demonstrating the standard capabilities to business
• Identify the opportunities to remove the customizations
• Patching and testing strategy and instance management
• Conducting benefits analysis and reviewing newer functionality available in R12
• Setting up and configuring the R12 instance for CRPs
• Conducting CRPs throughout the upgrade cycle.
• Custom process remediation and redesign
• Preparing the Delta test scripts for R12.
• As-Is business process study and upgrade assessment, impact analysis and estimations, project plans
• Preparing configuration documents and delta setup documents.
• CRP test cases preparation/review/validation

Upgrade Functional Lead SME

Confidential

Responsibilities:

• Upgraded QTC (Quote to cash) and Procurement, Service, Sales contracts suite of eBS application from 11i to R12
• SME expertise in Procure to pay, Quote to cash, Inventory. Purchasing, Service suite of applications and O2C, P2P flows. .
• Expert knowledge in implementing procurement, sales, distribution, procurement, supply chain suite of EBS application.
• Streamlined processes in P2P, QTC, Shipping, Service and repair processes.
• Contract terms library setup/modifications for sales and procurement contracts
• Conducting benefits analysis and reviewing newer functionality available in R12 for following modules Procurement, Order Management, Shipping, Inventory, Contracts, Field service, Mobile field service, Depot repair, Teleservice, Preventive maintenance, Spares Management,
• Setting up the AME for contract approval process.
• Lead the upgrade for Sales contracts, OM and shipping interfaces.
• Preparing high level upgrade strategy
• Setting up and configuring the R12 instance for CRPs/UAT/Go-Live.
• Conducting CRPs throughout the upgrade cycle.
• Custom process remediation and redesign
• Preparing the Delta test scripts for R12.
• Project management and instance strategy
• Worked closely with OBIEE and Hyperion reporting team for reports validation
• As-Is business process study and upgrade assessment, impact analysis and estimations, project plans.
• Patching and testing strategy and instance management
• Preparing configuration documents and delta setup documents.
• Rolled out R12 MOAC across shared service centers.
• Lead discussions on cross module business and integration issues
• Issue management in the project