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Senior Support Manager Resume

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SUMMARY:

  • Former Marine with 20+ years management experience in Oracle EBS Enterprise Solution Delivery, Enterprise Solution Architecture, Business Transformation, Desktop Automation, Applications Integration, Project Management, Design, Development, Automated Testing, ORACLE CLOUD, and Implementation of Enterprise systems and applications.
  • Project Management, Account Management, Configuration Management, Enterprise Solutions Architect, Oracle Supply Chain, Supply Chain Execution, Courseware Development, Oracle FUSION (FMW), Order Entry, Order Management, Oracle Advanced Collections, Oracle Shipping, Oracle Inventory, Oracle Procurement, Oracle BRM, Oracle Data Integrator (ODI), Oracle iStore, Oracle iReceivables, Oracle WMS/MCSA, Oracle Enterprise Taxation, Oracle Financials, Oracle Advanced Pricing, ASCP, APEX, XML Publisher, Oracle WebCenter, Maximo, Quick Test Professional, Qualitycenter, Loadrunner, Hyperion, Siebel, Eclipse, Informatica, EAI, ETL, SOA/BPEL, TIBCO, Microsoft Dynamics CRM, Oracle CRM, Oracle Enterprise Taxation, Database, Database tuning/optimization, Oracle BI/Data Warehouse (OBIEE), BI Publisher, SaaS, PaaS, Pervasive, Virtualization, CLOUD, SaaS, PaaS, TaaS, DMaaS, Mobile Development (iOS, Android)

TECHNICAL SKILLS:

Oracle Manufacturing Applications: Inventory OM Procurement FDI Interfacing WMS IStore Development MSCA Oracle API's

Oracle Financial Applications: AP AR GL Discoverer Reporting COGS ACH R12 11i

Databases: Oracle 7, 8i, 9i, 10G, 11G, 12C DB2 OS390/UNIX SQL Server MS Access Informix MySQL SAS

Hardware & Operating Systems: Windows NT HP - UX 11.11 Windows 2000 Red Hat Linux Windows XP IBM Mainframes/ISPF/OS390

Programming: Java/JSP UNIX Shell Scripting

Languages: PL/SQL HTML ASP Pro*C . NFT VB6 PeopleCode Oracle Forms SQR Oracle Reports Vb.NFT C#.NFT ColdFusion Flash HTML DB APFX

Engagement: Project Management Business & Technical Process

Experience: Applications Development Reengineering Data Conversion Fnd User Training AIM Methodology Conversion Fit/Gap Analysis Configuration Testing Performance Tuning Reports Definition Scoping Web Development

PeopleSoft 5.x: Human Resources Benefits Administration

PROFESSIONAL EXPERIENCE HIGHLIGHTS:

Senior Support Manager

Confidential

Responsibilities:

  • Install Oracle APEX 5.0.3; Install ORDS Listener 3; Install Weblogic 12c and Database 12c & design integrations to R12
  • Develop designs for all forms, reports, integrations developed within APEX
  • Code/test many reports, forms, and integrations - hands-on
  • Implement custom Authentication Scheme
  • RESTful web services; Tight Integration with Oracle EBS R12
  • APEX, PL/SQL, javascript, AJAX, Oracle EBS R12.1.3, etc
  • Lay foundation for converting all EBS Forms to APEX and train Client Staff
  • Visual Basic, JAVA, Javascript, AJAX, HTML5, XML, JSON, Sharepoint, Weblogic, Jboss, Mule, Hive, Hpig, Big Data, OBIEE, including 20 years Oracle EBS 11i, R12, and Fusion (Fusion HCM and CRM), Agile, Scrum

Technical Lead IT & Systems Integrations

Confidential

Responsibilities:

  • Responsible for conceptualizing and designing technology solutions for end users including: Roadmap, Future State Architectural diagrams, etc.
  • Mobility played a big part in software selections and new development; including iOS and Android multi-device ability
  • Work on development of new VB.NET application for time entry and shift schedules; and design/develop new web services using PL/SQL & PHP
  • Design and Develop SharePoint project web site; Mobile interfaces Android, iOS, and Blackberry; Fusion Middleware (FMW) Applications Integration Architecture (AIA) touch points; Oracle FUSION HCM and CRM; Java, JavaScript, JQuery, etc.
  • Additional experience in: WEBRATIO, BIZAGI, Business Process Modeling tools, Web Services, CLOUD, SaaS, PaaS, IaaS, ITaaS, etc. - JAVA, jsp/asp, JavaScript, HTML5, e-services, e-commerce, mobility, etc. Oracle APEX 4.2 & APEX 5.0, OBIEE, PL/SQL, Workflow, Business Rules Engine, C#, VB.NET, PHP, Unix/Linux, etc.

Confidential

Senior Support Manager

Responsibilities:

  • Design and Code/Unit-Test PL/SQL packages and mod-PLSQL web pages
  • Confirm Setups, Installation, Unit Testing, External Systems connections (FTP, SFTP, DBLINK, SFU, etc.); HR, Benefits, Mobile Development (iOS, Android)
  • Responsible for conceptualizing and designing Flesh’s roadmap to CLOUD
  • Develop training materials for State of Oregon personnel with Front-End using PHP, VB.NET
  • Data Conversions for Payroll File Uploads all in PL/SQL
  • UNIX - JAVA - JavaScript - PLSQL - VB.NET - Subversion - ANT - PL/SQL - System Administration - DBA roles - SysAdmin - APEX 3.0 - BI Publisher - OBIEE - Dashboards - FUSION (FMW) - Fusion HCM & CRM
  • Fit/Gap Analysis for new R12 Upgrade to R12.1.3
  • Lead developer and Technical Manager for R12 Upgrade project

Confidential

Senior Technical Manager/Enterprise Solutions Architect

Responsibilities:

  • Oracle Enterprise Taxation versions 2.1.5, 2.2.0, 2.2.1, and 2.3.0
  • Also Responsible for all SOA/ESB for all Medicaid/Medicare for the States of Delaware, Ohio, Wisconsin, Georgia, Florida, Rhode Island
  • Subversion, HP Quality Center, C3P0, Micro Focus Cobol, Hibernate, ANT, Apache Tomcat, Catalina, JAVA, BI Publisher, OBIEE, Dashboards, Weblogic server, Appviewer, Config Lab, Blueprint, Dialogue, XAI, ESB/SOA/BPEL, WSDL, Fusion Middleware (FMW), Work Center, Activity Guide, Form personalization’s, Pervasive PBI, SOA Integrations, Weblogic Portals, Mobile Development (iOS)
  • Coordination, project management, time management, work with team of 7 consultants
  • Design and Code/Unit-Test PL/SQL packages and mod-PLSQL web pages
  • Develop automations for: Database Backup; Middleware Backups; Web and Business Server backups; ETM Framework 4 and ETM Tax Backups; use C#.NET and PL/SQL, etc
  • Data Conversions for upgrades and Data Warehouse load, etc.
  • Middleware/Fusion layers and testing of all aspects of the system
  • UNIX - JAVA - Javascript - PLSQL - C#.NET - Subversion - ANT - PL/SQL - Pervasive - PBI - PDI - Hibernate - C3P0 - Tomcat - Weblogic - SOA/BPEL/WSDL - Microsoft SQL Server - APEX 3.2 - BIZTALK

Confidential

Senior Technical Manager

Responsibilities:

  • Coordination, project management, time management, work with team of 5 consultants
  • Design and Code/Unit-Test PL/SQL packages and mod-PLSQL web pages
  • Confirm Setups, Installation, Unit Testing, External Systems connections (FTP, SFTP, DBLINK, SFU, etc.); HR, Benefits, Mobile Development (iOS, Android, Blackberry)
  • Develop training materials for State of Oregon personnel
  • Data Conversions for Payroll File Uploads
  • UNIX - JAVA - Javascript - PLSQL - VB.NET - Subversion - ANT - PL/SQL - Microsoft SQL Server - APEX 3.1 - BI Publisher - OBIEE - Dashboards

Project Technical Lead

Confidential

Responsibilities:

  • Coordinated team of 3 Line-Managers, 4 local developers in a matrix organization
  • Implement project plans, communication protocols, scoping, resource allocations, change management, test strategy/plans/cycles, architecture, and risk management - mod PL/SQL - PL/SQL Server pages
  • Develop XML parsing application using C#.NET
  • Microsoft Dynamics CRM setup and customizations
  • Confirm Setups, Installation, Unit Testing, External Systems connections (FTP, SFTP, DBLINK, SFU, etc.); Financials, Inventory, Receivables, Cash Management, Order Entry.
  • Ability to identify appropriate course of action to achieve successful project and task completion
  • Develop reports using Oracle BI Publisher
  • Also designed and developed a dynamic C#.NET solution for handling ANY XML file and loading the data into Oracle tables - this was needed in order to process all the Decker store nightly cash register closeout files - resulting data was used to automate the AR receivables processing back to store over/under
  • Data Conversions for Store XML files coming in from each store nightly
  • AIM - PMBOK - Eclipse - UNIX - JAVA - PLSQL - Subversion - ANT - VB.NET - PL/SQL - Pervasive PBI - C# - SOA/BPEL - APEX - System Administrator - FND LOAD - SQL Server e-

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