SUMMARY:

• Unconventional yet conventional, high - caliber, extremely goal-driven & result-centric, highly effective & efficient, pragmatic, self-motivated, organized, and disciplined software professional with over 6 years of IT experience in CMT/ICT/TMT industry.
• A well-seasoned professional with s ranging from being a successful team member, to building & leading successful onsite & offshore teams, to giving technical directions to teams, to defining & standardizing processes, to defining operational standards, methodologies, & review strategies, to dealing clients, to meeting and exceeding customer expectations by delivering the high quality deliverables on time, to working on & supporting development, test, pre-production, and production systems, to successfully mentoring/coaching/ individuals & teams, and to architecting solutions.

OBJECTIVE:

To work, succeed, and grow with the organization in the capacity of a management/consultant role including pre-sales and/or corporate for client/company within but not limited to Confidential /BSS/Telecom space by leveraging all my technical, non-technical, personal, professional, onsite/offshore, domestic & international IT Confidential ’ experience.

SPECIALTIES (TECHNICAL):

• CMT/ICT/Telecom/ISP/Cloud/Finance
• Agile practitioner (worked on couple of Agile projects)
• BSS
• Confidential (old name Portal Infranet/Pipeline)
• Customer Management
• Account Management
• Subscription Management
• Order Management
• Pricing Management
• Rating
• Discounting
• Billing
• Invoicing
• Account Receivable
• Payments
• Collections
• Taxation
• General Ledger
• Oracle Communication Stack (know-how):
• Siebel CRM
• OSM
• ASAP
• AIA
• BRM
• BRM APIs, iScripts/iRules, Opcodes, UEL, rel, and MTAs
• C
• Solaris, Linux & UNIX (all flavors)
• Perl & Shell scripts
• Cron, awk, and sed
• Oracle
• SQL & PL/SQL
• XML
• CVS, WinCVS, SVN, PVCS, Perforce, GIT, Clearcase, and ClearQuest
• TOAD and Oracle SQL Developer
• HP QC
• Mantis, TeamTrack, and BMC Remedy
• VersionOne
• Software Engineering (SDLC, Agile, Sprint, and Scrum)
• MS-Office
• Advanced Excel and other software development tools
• Client-facing and handling
• Negotiation
• Leading and managing individuals and teams
• Resource allocation and management
• Tasks and project management (estimation, planning, development, execution, testing, delivery, and sign-off)
• Time and schedule management
• Motivator
• Efficient communicator in English language (verbal and written both)
• Go-getter and never-give-up spirited
• Carry rip-right-through-it attitude
• Multi-tasker
• Disciplined, smart, and hard worker
• Pragmatic yet loves to go extra-miles to solve problems
• Resume screening
• Interviewing

WORK EXPERIENCE:

Confidential

Technologies: C, ORACLE SQL, Perl, Shell Scripting, SQL Developer, Confidential 7.5

Environment: Solaris

Junior Architect

Responsibilities:

• Involved in the installation of Vertex tax software both on Solaris and Windows.
• Involved in the configuration of Vertex tax software both on Solaris and Windows
• Involved in the installation of BRM vertex manager on Solaris.
• Involved in the configuration of BRM vertex manager on Solaris.
• Involved in the end-to-end vertex tax software testing with BRM.
• Created vertex tax software installation, operation, and test guides.
• Involved in the vertex customization through the Vertex UI.
• Coached junior resource on Vertex installation and setup.

Confidential

Technologies: C, ORACLE SQL, Perl, Shell Scripting, SQL Developer, Confidential 7.4

Environment: Solaris

Project Lead

Responsibilities:

• Involved in knowledge transfer (KT) sessions with the existing OBRM team.
• Gave reverse KT to the existing OBRM team.
• Coached/Mentored new-hires on subscription, rating, billing, and invoicing modules.
• Created design documents for reverse KT session on the modules mentioned above.

Confidential

Technologies: C, ORACLE SQL, Perl, Shell Scripting, SQL Developer, Confidential 7.4

Environment: Linux

Solution Architect

Responsibilities:

• Installed VMware Player on Windows 7 64-bit machine.
• Installed Oracle Enterprise Linux (OEL) 6/6.4 on the VMware.
• Installed Oracle 11g Release 2 on the OEL in the VMware.
• Installed Oracle SQL Developer on the OEL in the VMware setup.
• Installed OBRM 7.4 server and clients on the OEL with Oracle DB on the VM.
• Setup and configured the Confidential 7.4 for internal OBRM developments and s.
• Coached Confidential internal employees on the new OBRM setup.

Confidential

Technologies: C, ORACLE SQL, Perl, Shell Scripting, SQL Developer, Confidential 7.5

Environment: Solaris

Consultant

Responsibilities:

• Created various nap scripts for the BSL, DEV, and Test teams for the all the Cloud services.
• Unit tested the nap scripts before delivering it to BSL, DEV, and Test teams.
• Helped BSL team with AR (adjustments, refunds, and write-offs) and Payments design walkthroughs.
• Helped BSL team with Subscription, Billing & Accounts, GL, Tax, and Collections design walkthroughs.
• Customized the custom estimated usage opcode.
• Customized the OOB fm act pol spec glid.c policy file for Intercompany feature change.
• Create the corresponding config nap scripts for the Intercompany feature change.
• Created the deployment (build) script for the Intercompany change.
• Pushed the custom codes for the Intercompany change feature into GIT repository.
• Unit tested the Cloud Sites service rating through Pipeline.

Confidential

Technologies: C, ORACLE SQL, Perl, Shell Scripting, SQL Developer, Confidential 7.4, 7.5

Environment: Linux

Solution Architect

Responsibilities:

• Performed the feasibility analysis for the OBRM online marketplace on Amazon AWS and EC2.
• Created Amazon AWS and EC2 accounts.
• Installed the Oracle DB 11g R2 on Linux on the Amazon AWS.
• Installed OBRM Server and Clients on the Amazon AWS.
• Setup and configured the OBRM online marketplace on the Amazon AWS.
• Gave KT to internal staffs on Amazon AWS and EC2.
• Gave KT to internal staffs on the OBRM online marketplace setup.

Confidential

Technologies: C, ORACLE SQL, Perl, Shell Scripting, SQL Developer, Confidential 7.4

Environment: Solaris

Solution Architect

Responsibilities:

• Updated the custom opcode INTU OP PAYMENT FAILURE to handle payment failure in case of undefined pay type event adjustment.
• Modified the main function of the custom opcode i.e. fm intu payment failure () to handle the payment failure for undefined pay type event adjustment.
• Defined new reason code for undefined pay type in Intuit.h
• Updated reasons.en US file with undefined pay type event adjustment i.e. /event/billing/adjustment/event.
• Added a new function fm intu utils payment utils is pay type undefined () to the custom utils policy file fm intu utils payment utils.c to set new reason code in case of undefined pay type event adjustment.
• Compiled and unit tested the custom codes to confirm the desired behavior is working fine.
• Checked-in the codes in Perforce.
• Created the Functional and Technical Design Documents for the feature mentioned above.
• Customized the Confidential specific custom OPLOG application to generate OPLOG report in tabular format.
• Optimized the OPLOG query for invoicing in the OPLOG perl script.

Confidential

Technologies: C, ORACLE SQL, Perl, Shell Scripting, SQL Developer, Confidential 7.3, 7.5

Environment: Solaris, Linux

Lead Engineer

Responsibilities:

• Did a walkthrough of Confidential ’s existing OBRM 7.3 environment.
• Did a walkthrough of Confidential ’s retail and wholesale subscriber base.
• Did a walkthrough of Megapth’s existing systems.
• Resolved OBRM support tickets pertaining to retail and wholesale subscribers on a daily basis for Confidential ’s voice, data, and security services.
• Setup the OBRM competency center/practice through an OBRM PoC work at Prodapt India.
• Installed and configured Red Hat Enterprise Linux (RHEL) 5.
• Installed and configured Oracle 11g R1 Database on the RHEL 5.
• Installed and configured OBRM 7.5 server.
• Installed and configured OBRM 7.5 clients such as Pricing Center, Customer Center, Developer Center etc.
• Performed sanity test on the new OBRM setup to check the OBRM installation was working fine.
• Coached internal staffs on the new OBRM setup.
• Involved in sending replies to RFP for the Confidential Billing Transformation project.

Confidential

Technologies: C, ORACLE SQL, Perl, Shell Scripting, SQL Developer, Confidential 7.4

Environment: Solaris

Consultant

Responsibilities:

• Did test requirement gatherings with Mobily.
• Did walkthrough with Oracle’s OBRM 7.4 upgrade team and Mobily’s QA, Operations, and Development team s.
• Did GAP analysis on Oracle’s BRM 7.4 upgrade work.
• Wrote Maveric SIT test strategy and test plan.
• Created Confidential Test Designs for the SIT.
• Created Confidential Test Scenarios for the SIT.
• Created Confidential Test Cases for the SIT.
• Created Confidential Test Steps for the SIT.
• Uploaded the Test Cases to HP Quality Center (QC) 9.2.
• Did defect creation and resolution in QC.
• Coached and guided the Maveric SIT team for the Confidential 7.4 upgrade testing.
• Mentored the Maveric Confidential 7.4 upgrade test execution team .

Confidential

Technologies: 7.4, 7.3.1, 7.3, 7.0

Environment: Solaris

Consultant

Responsibilities:

• Imparted Instructor Led (ILT) and Live Virtual/Web Classes (LV/WC) s through WebEx on the following OBRM modules:
• Billing and Revenue Management Essentials
• Billing and Revenue Management Business Essentials
• Billing and Revenue Management Technical Essentials
• Billing and Revenue Management API Developer
• Billing and Revenue Management Server Developer
• Billing and Revenue Management Pricing and Rating
• Billing and Revenue Management Pricing Foundation
• Billing and Revenue Management Pipeline Developer
• Billing and Revenue Management Batch Pricing and Rating
• Billing and Revenue Management Billing and Finance
• Billing and Revenue Management System Administration

Confidential

Technologies: Confidential 7.3

Environment: Solaris

Advisory System Analyst

Responsibilities:

• Created/Modified XML files to create/modify/delete content such as WAP Premium, SMS Premium, and MMS Premium etc.
• Created input flists for custom opcodes such as VSVA OP SDP GET PRICE, VSVA OP SDP CLEARANCE ACCEPT, & VSVA OP SDP SERVICE DELIVERED and executed them using testnap to get the output flists.
• Created design specifications for the RD deployment.
• Created Pricing components for some of the RDs.
• Checked-in and Checked-out the codes, XMLs, SQL queries and Flists into PVCS.
• Created package for the RDs in CoManCHe ( Confidential ’s in-house Configuration and Change Management tool).
• Deployed the RDs across environments (Dev., Test, Pre-prod., and Prod. Boxes).
• Created 3Ps (i.e. Plan of Promotion of Production) for the RDs and executed them to close the RDs.
• Unit tested the flists, SQLs, Opcodes, and the XMLs.

Confidential

Environment: Solaris

Senior Consultant

Responsibilities:

• Replicated the Confidential environment on Solaris platform from existing OBRM setup.
• Wrote the High Level Design Document.
• Created and configured the Pricing components such as Price Models, Rate Plans, Products, Deals, and Plans.
• Created and configured the Discounting components such as Discount Master, Discount Trigger, Discount Rule, Discount Selector, Discount Selector Rule, and Discount Model.
• Modified the container description file, format description file, mapping file, and grammar file.
• Wrote custom and modified the existing iScripts.
• Created custom classes and resources.
• Configured and customized the Infranet configuration files such as pin beid, pin event map telco gsm, pin telco tags gsm, pin telco provisioning gsm, and so on.
• Created the sample CDR (EDR), rated the EDR in Pipeline Rating Engine, and loaded them into Infranet database using IREL.
• Performed unit and integration testing on all Confidential data and custom codes.
• Wrote test cases for all Confidential scenarios such as Mobile to landline call, landline to mobile call, mobile to mobile calls, STD and ISD calls and so on.
• Coached local resources on BRM.
• Solved production related issues and bugs in the customizations of Portal Infranet.
• Worked on dockets involving various aspects of the customizations like billing, charging extract, LDAP, operational scripts, and music loader.
• Extended technical know-how and helped team-mates in solving dockets on topics like payments, billing etc.

Confidential

Technologies: Portal Infranet

Environment: Solaris/Linux

Consultant

Responsibilities:

• Performed requirement gatherings.
• Did feasibility and gap analysis.
• Delivered high level and detailed technical design specifications.
• Developed Infranet Price Lists (IPLs) i.e. Price Plans for all services.
• Unit tested the price plans.
• Coached local resources on Infranet functionalities and features.