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Application Development Senior Analyst Resume

SUMMARY:

  • Good knowledge of Siebel application architecture
  • Experience in Customizing Siebel Applications at UI/BO/DO layers. i.e. Screen, Views, Business object, Intrgation Object, Business Component, Integration Component, Applets, Tables, Columns, Link, Join, Picklist, MVG, Pick Applet
  • Experience in Siebel Configuration, Scripting, Workflows, Open UI, BIP Reports & Proposals.
  • Eperience in Siebel Integration with Webservices.
  • Good experience in testing (Unit Testing, System Integration Testing, Functional Testing, Application Performance Testing & Regression Testing)
  • Experience in Defect Reporting tools - Bugzilla, Share Point & HP QC
  • Team handling and status reporting to management
  • Worked on BMC Remedy tool for Incident, Change & Request management
  • Quick learner & ability to meet strict deadlines
  • Experience in working with a diverse community (IT Professionals, Business Users & End Users)

TECHNICAL SKILLS:

CRM Products: Siebel 8.1.1.7 (HTIM), Siebel 8.1.1.11 (HTIM), Siebel 8.1.1.14(Financial Services), Siebel IP16(Financial Services)

Database: Oracle 10g, Oracle 11g,DB2

Database Utilities: SQL * PLUS, Oracle SQL Developer, HPQC, AQT

Platforms: MS XP, MS Windows 7

Scripting Languages: e-Script, Java Script, HTML

Programming Languages: Java 6 SE

Version Tool: Tortoise, Sharepoint

PROFESSIONAL EXPERIENCE:

Application Development Senior Analyst

Confidential

Technical Environment: Siebel 8.1.1.7, Back-end, Oracle 11g

Responsibilities:

  • Involved in supporting the Siebel Application both functionally & technically
  • Monitoring & resolving Incidents/Requests raised by users.
  • Resolving critical issues which could impact the business & end users
  • Troubleshooting the defects and performance issues raised by customers/end users
  • Havings meetings with clients and users on requirement gathering
  • Design and development of the new requirements and issues identified
  • Testing the changes developed by peers
Application Development Senior Analyst

Confidential

Technical Environment: Siebel IP16, Back-end, DB2

Responsibilities:

  • Regular meetings with client to discuss potential issues that might come after upgrade
  • Leading a team of 5 members
  • Testing of every environments after upgrade and finding the issues
  • Fixing the issues found in testing with Open UI
  • Analyze & devise technical solutions for added requirements from client
  • Effort estimation for development
  • Preparing TDD based on analysis
  • Implementing solution based on the prepared TDD with configuration,scripting and Open UI
Application Development Senior Analyst

Confidential

Technical Environment: Siebel 8.1.1.14

Back-end: Oracle 11g

Responsibilities:

  • Analyze & devise technical solutions for new requirements
  • Effort estimation for development
  • Preparing TDD based on analysis
  • Implementing solution based on the prepared TDD with configuration,scripting and Open UI
  • Implementing solution for Intrgrations with Webservices.
  • Creating and implementing Unit test scripts.
  • BIP Reports development and testing.

Confidential

Application Development Senior Analyst

Technical Environment: Siebel 8.1.1.11

Back-end: Oracle 11g

Responsibilities:

  • Lead to the team of 5 members.
  • Involved in supporting the Siebel Application both functionally & technically
  • Monitoring & resolving Incidents/Requests raised by users in BMC Remedy tool
  • Resolving critical issues which could impact the business & end users
  • Troubleshooting the defects and performance issues raised by customers/end users
  • Testing Siebel Application & integrated iPad app used by end users
  • Team handling, coordinating with other teams and meeting with clients

Confidential

Application Development Senior Analyst

Technical Environment: Siebel 8.1.1.11

Back-end: Oracle 11g

Responsibilities:

  • Analyze & devise technical solutions for new requirements
  • Effort estimation for development
  • Preparing TDD based on analysis
  • Implementing solution based on the prepared TDD.
  • Creating and implementing Unit test scripts.
  • BIP Reports development and testing.
  • Porposal Templates development and testing.

Confidential

Application Development Senior Analyst

Technical Environment: Siebel 8.1.1.7

Back-end: Oracle 11g

Responsibilities:

  • Involved in supporting the Siebel Application both functionally & technically
  • Monitoring & resolving Incidents/Requests raised by users in BMC Remedy tool
  • Resolving critical issues which could impact the business & end users
  • Troubleshooting the defects and performance issues raised by customers/end users
  • Testing Siebel Application & integrated iPad app used by end users
  • Team handling, coordinating with other teams and meeting with clients

Confidential

Siebel Configurator

Technical Environment: Siebel 8.1.1.7

Back-end: Oracle 11g

Responsibilities:

  • Analysis of the Process needed by Business and checking the feasibility of the same in Siebel.
  • POC for the Approval Process in Siebel at Quote Line Item Level and Order Line Item Level.
  • Creating TDD for the same as per the FDD and the process mentioned by the client.
  • Creating and implementing Unit test scripts.

Post Production Support

Confidential

Technical Environment: Siebel 8.1.1.7

Back-end: Oracle 11g

Responsibilities:

  • Involved in supporting the Siebel Application both functionally & technically
  • Monitoring & resolving Incidents/Requests raised by users in BMC Remedy tool
  • Resolving critical issues which could impact the business & end users
  • Troubleshooting the defects and performance issues raised by customers/end users
  • Testing Siebel Application & integrated iPad app used by end users
  • Team handling, coordinating with other teams and meeting with clients
  • Creating Technical design and implementing the same through configuration and scripting.
  • Creating and implementing Unit test scripts.
  • Use of DVM’s for validation and using runtime events for the same.
  • Creating new BIP Reports for EMEA/LAR Region and testing them.

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