SUMMARY:

• An accomplished professional with over 16 years of strong Oracle ERP Functional background.
• Managed application portfolio along with managing key support processes like change management and incident management.
• Acted as liaison between the accounting and IS departments as well as interacting with operations, supply chain, engineering, marketing and executive management.
• Played a key role in defining future initiatives and support implementation/upgrade of major systems like ERP, CRM, and Document Management.
• Responsible for developing key strategic initiatives, building and maintaining support plans by working closely with IT management. Utilized knowledge of business process design and application architecture to achieve operational efficiencies from day one
• Expertise in lifecycle implementation of Oracle Applications. Experienced with Oracle Financials (AR, AP, iExpenses, FA GL), Projects, Purchasing, iProcurement, iSupplier, Cash Management and Self Service Web Applications in a multi - organizational and multi-currency environment.
• Experience with Oracle Applications in the fields of Manufacturing, Utilities, Retail, Consumer Products, Health care (Pharmaceutical), Public Sector and Information Technology.
• As a Functional Lead worked on full systems development lifecycle from requirements gathering through implementation of various functional architecture solutions. Worked closely with clients and demonstrated individual functional and professional knowledge to ensure that the work products and deliverables are of the highest caliber to ensure client satisfaction.
• Planned, developed and implemented new Oracle-ERP related projects for improved, future system operation and enhancement.
• Manage and deliver components of client engagements that identify, design, and implement technology and creative business solutions for clients.
• Managing teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures .
• Supported the design and operation of the Oracle application suite. Executed the implementation lifecycle for applications, including design, build, test, implement, support.
• Provide subject matter expertise on functionality and capabilities of the Oracle ERP business suite.
• Manager of Business Solution Support lead and manage a team of Application support analysts responsible for supporting wide range of applications across different business units and enterprise.
• Involved in all stages of the systems development life cycle, including requirements definition, solution design, development, unit testing, user acceptance testing, validation and production support.
• Successful teamwork experience and demonstrated leadership abilities. Mentors team members in technology, architecture and delivery of applications.
• Accept, track, and coordinate the resolution of user-initiated application support requests. As part of a support team, resolve application support issues by providing a technical solution, or assigning responsibility to the appropriate team member for rapid resolution.
• Possess strong verbal and written communications skills, a pleasant personality and the ability to effectively communicate with application users, management and technical resources.

TECHNICAL SKILLS:

• Study of Current Business Processes, Future Business Flow and identification of GAP/Workaround.
• Business Requirements Mapping for AP, FA, AR, PO, iProcurement, iExpenses, iSupplier, CE, Oracle Projects, Inventory, Projects and Order Management
• Setup of AP (including EBTax), Payments, FA, AR, PO, iProcurement, iExpenses, iSupplier, Advanced Collections and Oracle Projects
• Data Extraction from Legacy systems and Open Interfaces
• Oracle’s Applications Implementation Methodology (AIM), Setup Documents (BR.100), Test Scripts (TE.40), Conference Room Pilots (CRPs), User Acceptance Test (UATs) and SDLC
• Log, view, access, monitor, follow up and close Service Requests (SR)
• Customizations and client extension (RICEW - MD50s)
• Reporting Discoverer, BI/Reporting solutions, OBIEE, Hyperion
• Extensively worked on data modeling and data integration
• Familiar with Birkman assessment.
• Experience with BI deployment.
• Experience in Oracle SQL and PL/SQL and ability to write SQL statements

PROFESSIONAL EXPERIENCE:

Confidential, Houston, TX

Management Consultant

Responsibilities:

• PO, AP, iExpense, AR, FA and Cash Management lead for Oracle R12 implementation at Confidential .
• Served as the Finance Department’s focal point for managing production support in Oracle Financials R12.1.3 (Payables, iExpenses, Fixed Assets, Receivables, General Ledger and Cash Management, application security, and training associated with R12.1.3 financial applications, and the interfaces data exchanges with non-Oracle systems.
• Responsible for overall delivery on ERP solutions (extensions, interfaces, conversions), BI/Reporting solutions (data modeling, data integration, dashboard and standard reporting template design), custom/3rd party applications, interfaces between multiple Corporate systems
• Ensure the review of project documentation so that project is completed per all technical and commercial requirements.
• Results driven Consultant in the technology industry with broad functional expertise and leadership experience.
• Coordinate reporting on the various aspects of the project, such as extensions, conversions, change management.
• Excellent organizational skills and attention to detail Effective and confident interaction with individuals at all levels within the organization. Excellent communication skills, both written and verbal.
• Consults with business area management regarding technical alternatives or enhancements that are consistent with business strategy or industry maxims.
• Provide immediate support for the Financial Applications, interacting daily with end users. Duties include, but are not limited to: User/responsibility maintenance, and support, managing concurrent processes and reports, and day-to-day troubleshooting.
• Takes the initiative to suggest and implement ongoing improvements in own and others’ work as appropriate

Confidential, Houston, TX

Oracle Functional Analyst - EBS Implementation Team

Responsibilities:

• Full Cycle Implementation experience in R12 in AP, AR, CE , PO, TCA, Collections , GL , Inventory, Projects and Order Management .
• Oracle Solution Architect for RTR/PTP modules and extensively involved in the business requirements, business process definition, application design and configuration, testing, and migration.
• Transformed clients’ legacy systems and processes by implementing best practices and solutions.
• Experienced in performing all or part of the Software Development Life Cycle (SDLC) ranging from analysis and design to construction, implementation and maintenance.
• Ability to deliver high quality results with attention to details. Excellent Analytical skills and ability to work efficiently in a multi-tasked environment.
• Analysis of needs and the identification of systems solutions that address business/operation technology problems and opportunities.
• Experience handling projects and balancing multiple priorities Ability to develop and communicate strategy and execution of projects.
• Well-developed analytical skills and experience Effective in a dynamic and fast-paced environment, adapting to and managing change in a positive and proactive manner.
• Ability to independently develop innovative solutions to issues as they arise.
• Excellent organizational skills and attention to detail Effective and confident interaction with individuals at all levels within the organization Excellent communication skills, both written and verbal.
• Responsible for gap analysis of functional flows, provide solution design, and demo for the Gaps solution from standard solution sets as well customized solutions.
• Consults with business area management regarding technical alternatives or enhancements that are consistent with business strategy or industry maxims.
• Interacts with systems users in carrying out these responsibilities.
• Mange a systems project team (s) or be responsible for technical resource management.
• Very good understanding of implementation life cycle and worked as a lead consultant.
• Excellent Functional experience, independently solution business requirements and recommend industry best practices.
• Lead cross functional discussions to analyze the requirements and brainstorm the solutions.
• Good technical knowledge, a fair understanding of technical architecture.
• Understand the requirements gathering workshops to drive unique global footprint for each of the different business units.

Confidential

Oracle Functional Analyst

Responsibilities:

• Oracle Lead for financial modules AP, AR, FA, PO, iProcurement and Cash Management and extensively involved in the business requirements, business process definition, application design and configuration, testing, and migration.
• Responsible for the functional configuration of the Oracle financial applications including Purchasing, Payables, Assets, Receivables and iProcurement.
• Transformed clients’ legacy systems and processes by implementing best practices and solutions.
• Experienced in performing all or part of the Software Development Life Cycle (SDLC) ranging from analysis and design to construction, implementation and maintenance.
• Expert in analyzing business processes, process re-engineering, and recommending solutions and implementing necessary solutions to insure automated functionality
• Lead the requirements gathering workshops to drive unique global footprint for each of the different business units.
• Performed the business analysis for financial application gaps from legacy systems to Oracle applications for the PO, AR, AP and Asset modules.
• Directed technical consultants in the FA and AP development for conversions, interfaces, reports and customizations.
• Develop high quality documentation throughout the duration of project, including capturing process objectives, design decisions , and processes/workflow requirements.
• Demonstrated the ability to interact with all levels of management. Consult with business management to identify and prioritize opportunities (projects and enhancements) to enhance the use of applications in support of their business objectives.
• Assisted in the creation of the Oracle test scripts for the conversion to Oracle EBS.
• Develop and support end-to-end testing strategies , partner with key users and IT and providing metrics for testing to upper management.
• Wrote specs for departments, made recommendations on business process and working with technical group on upgrading/ reconfiguring within all aspects of Oracle Financials.
• Provided Oracle training on IProcurement, Assets, Payables, Purchasing and Desk Top Integrator applications for users; developed training materials.
• Recommend processes and audit procedures to ensure SOX controls compliance and maintenance of controls following program implementation.

Confidential, Houston, TX

Oracle Functional Analyst

Responsibilities:

• Financial Lead, key resource in implementing Oracle 11i and Upgrading R12 for Financial modules A/P, A/R, CE, PO, FA and workflow.
• Managed engagement scope and client expectations when appropriate. Plans and organizes the team workload. Assists the project manager in monitoring implementation issues and status.
• Participate in lead requirements gathering sessions for new system requirements or enhancements to existing systems for finance self-service procure to pay applications such as procurement.
• Played major role in assisting stakeholder groups through the process design and implementation proces s.
• Worked extensively with system integrations, Inbound/Outbound Interfaces, Reports and Customizations.
• Strong understanding and practical application of each stage in full SDLC Requirement Gathering, Development Awareness, Testing, QA, UAT, Communication, Training, Cut Over, and Post Production Support
• After Go Live was primary production support. Experienced in Account Payables, Purchasing, Account Receivables, Oracle Workflow and Fixed Assets environment.
• Researching and communicating to team newest functionality available within Oracle Applications.
• Worked closely with the end-users to identify future requirements, analyze and correct production problems in a timely and accurate fashion, provide support to the worldwide user base and assist with technical activities as needed.
• Extensively worked on data flow using ETL/ELT Technology (Oracle Data Integrator)
• Experience with system design, configuration, customization, integration, testing and support
• Experience with all aspects of the system implementation including, but not limited to, gathering requirements, designing the future state solution, the development objects related to their process scope, as well as supporting testing and post implementation activities
• Managed Captiva Projects. Was the Lead resource for Captiva, invoice and imaging systems processing software. Managed developers and network system analyst.
• Implemented few third party software to integrate with Oracle AP. Knowledge of integration points of all third party tools which integrate with Oracle.
• Worked on Ticket Master integration project.
• Develop, implement and maintain monitoring processes and procedures for end-user usage of system.
• Document, develop and update important documentation, including Oracle process flows, functional specifications, training materials.
• Perform conference room pilots, user acceptance and other required activities for Oracle ERP implementation projects. Works cross-functionally to develop solutions to integrate Oracle and business process changes to support strategic business needs.
• Identify tasks and timelines for the implementation of solutions in support of the end-users
• Facilitate and document testing strategies and participate in all phases of the testing cycles including unit, integration, system, and user acceptance.
• Worked on gathering business requirements for data migration needs.
• Worked across multiple functional projects to understand data usage and implications for data migration.
• Test systems/configurations for support/maintenance. Work closely with the business to develop application / configuration test scenarios and then authors test scripts. Lead testing activities and ensure test results are fully documented. When appropriate, create change control requests to move code and setup changes from development, to QA, to Production.
• Review issues through Oracle forms and via SQL queries using Oracle database.
• Ensure that Oracle Applications meets business requirements and goals, fulfills user requirements, and identifies and resolves systems issues.
• Collaborate with analysts, designers, and system owners in the testing of Oracle software programs and applications.
• Ensure that Oracle deployment is communicated and managed across operating systems, networks, telecommunications, or other areas within IT.
• Ensure that any Oracle integration into other systems meets functional requirements, system compliance, interface specifications and is in direct correlation with overall IT strategy.
• Perform daily monitoring and troubleshooting of the Oracle system; work with DBA, Infrastructure team and super users to install and configure patches and upgrades as required.
• Provide direction for the application team in support of Oracle operations.
• Works closely and communicates effectively with corporate and functional partners to ensure that local, divisional, and corporate information and support needs are consistently met
• Recommend process and/or system improvement, which will lead to improvement in end user satisfaction and team customer service, including implementation and integration of additional Oracle modules.
• Interaction with external and internal auditors on Oracle system-level controls
• Documents standards and procedures.
• Strong knowledge of software applications, relational database technology, and process design methodologies.
• Strong interpersonal, communication (both written and verbal), and presentation skills. Communicates technology and operational concerns in a manner understandable to management and users.

Confidential, New York, NY

Business Analyst

Responsibilities:

• Resource mainly dealing with business areas, Financials modules (AP, iExp, iPro, BIS, FA and PO).
• Production support Experience in Account Payables, iExpenses, iProcurement, iSupplier, Purchasing, Business Intelligence and Fixed Assets environment.
• Conducted User Acceptance Testing sessions with Business users, Financial Users and Purchasing Users.
• Researching and communicating to team newest functionality available within Oracle Applications.
• Review business processes and advise clients on system services available within the Oracle Application
• Managed users/roles and responsibilities using Oracle SYSADMIN utilities.
• Was responsible for troubleshooting and resolving technical Oracle applications issues, liaising with end user functional resources and Oracle ERP DBAs, as and when required.
• Managed day-to-day activity of a staff of support specialists to ensure successful, timely, efficient and effective resolution of Oracle and custom application user support calls. Escalate critical issues appropriately.
• Monitor, measure, and report on application support group performance and customer satisfaction.
• Created setup documents for different Business areas (AP, iExp, iPro, PO and FA).
• Implemented new functionalities in iProcurement, iSupplier and iExpenses.
• Acted as a Primary support for Oracle applications.
• Was responsible for troubleshooting and resolving technical Oracle applications issues, liaising with end user functional resources and Oracle ERP DBAs, as and when required.
• Identify and test application patches prior to promotion to production.
• Ensure that Oracle Applications meets business requirements and goals, fulfills user requirements, and identifies and resolves systems issues.
• Collaborate with analysts, designers, and system owners in the testing of Oracle software programs and applications.
• Ensure that Oracle deployment is communicated and managed across operating systems, networks, telecommunications, or other areas within IT.
• Ensure that any Oracle integration into other systems meets functional requirements, system compliance, interface specifications and is in direct correlation with overall IT strategy.
• Perform daily monitoring and troubleshooting of the Oracle system; work with DBA, Infrastructure team and super users to install and configure patches and upgrades as required.
• Provide direction for the application team in support of Oracle operations.
• Liaise with network administrators and software engineers to assist with design specifications, program logic, and data conversions.
• Evaluate proposals in order to identify potential problem areas, and make the appropriate recommendation.
• Provide immediate support for the Financial Applications, interacting daily with end users. Duties include, but are not limited to: User/responsibility maintenance, ADI installation and support, managing concurrent processes and reports, and day-to-day troubleshooting.
• Recommend process and/or system improvement, which will lead to improvement in end user satisfaction and team customer service, including implementation and integration of additional Oracle modules.
• Analyze user requirements and develop/enhance/maintain the Oracle application system
• Work directly with multiple business teams to confirm business processes and system support requirements.

Confidential, Long Island City, NY

Financial Consultant

Responsibilities:

• Involved in Oracle Application upgrade process from 11.5.7 to 11.5.9. Mainly dealt with business areas, Financials modules (AP, FA, GL, PO and iProcurement).
• Expertise includes but not limited to gathering requirements, working with internal departments, Purchasing & Finance. Writing specs for these departments, making recommendations on business process and working with technical group on upgrading/ reconfiguring within all aspects of Oracle Financials.
• Involved in Unit Testing, Testing Customization and Integration testing.
• Conducted User Acceptance Testing sessions with Business users, Financial Users and Purchasing Users.
• Have the ability to guide and manage user expectations and communicate with the IT technical groups.
• Drafted setup documents and test scripts for different Business areas (AP, FA, GL and PO).
• Work with DBA, Assisted with tar resolution, patching and testing. Participated in evaluating, documenting, implementing or applying of system upgrades, patches and implementations
• Develop, coordinate, and implement plans to test business and functional processes and quality assurance testing.
• Modified setup documents for different Business areas (AP, FA, AP and PO).
• Documents standards and procedures, Develop product documentation and training materials.
• Organized and worked with the business /user team through the testing process and provide reports on testing progress.
• Analyzed and documented test results, track issues and communicate to IT and the business /user team.
• Troubleshoot questions/problems from the user community with Oracle Application issues.
• Responsibilities included supporting users, diagnosing and resolving problems, implementing solutions and documenting business processes

Confidential, Melville, NY

Principal Consultant

Responsibilities:

• Involved in Oracle Application upgrade process from 11.5.7 to 11.5.9. Mainly dealt with, business areas, Financial modules (AR, AP, FA, iProcurment, iExpense and Cash Management).
• Provided senior level Oracle 11i application and help desk support to all business users.
• Worked as Primary Functional support for Accounts Payables, Accounts Receivables, Fixed Assets and Cash Management.
• Have strong business analysis and troubleshooting skills, in iProcurement, iExpense.
• Very well acquainted with Concurrent process management. Responsible for scheduled jobs and nightly processes.
• Coordinate user accounts for the 11i applications including security, Oracle responsibilities, workflow approval and system privileges. Includes set up and support of Oracle designated printers.
• Implementing Oracle Tutor 11.5.6. Working on process documents. Worked on Help files for all the modules.
• Tested Custom applications in Cash management technically and functionally.
• Worked extensively as primary support for Month End Close Process and was also responsible in assisting end users in determining and resolving the day to day production system issues and errors.
• Writes and maintains documentation to describe program development, logic, coding, testing, changes, and corrections.
• Consult with end-users to analyze and understand needs, objectives, desired features, and input and output requirements. Provide end-user instruction and support to resolve application issues.
• Supports development, test and production environments.
• Writes documentation or reviews documentation written by others that describes installation and operating procedures. Very well conversant with MD020, MD070, MD120.
• Working knowledge of Financial Statement Generator (FSG), Application Desktop Integrator (ADI), SQL+.
• Very well Conversant with SQL and PL/SQL. Well conversant in using Oracle Workflow Builder for automating the business process and AME workflow approval customizations.
• Strong problem solving and analysis. Understands client needs, identifies root causes of problems, and develops and implements creative and pragmatic solutions.

Confidential, FT. Lauderdale, FL

Consultant - EBS Procure to Pay Implementation Team

Responsibilities:

• Translate functional specs and business requirements for technical groups.
• Understand and communicate complex concepts to functional users.
• Assist the Business users with refining functional requirements so that they are clear and concise.
• Ability to translate functional requirements into a functional design with pseudo code where appropriate.
• Ability to review technical designs and determine if business requirements and functional requirements are being met by the design.
• Act as a liaison between the Business team, development and QA resources.
• Able to design and manages processes that are effective and efficient.
• Worked with end-users and internal development team to understand objectives and develop requirements for reports, interfaces and extensions.
• Analyze and solve complex problems, provide documentation, guidance and instruction to users at all levels.
• Strong understanding of Functional flow of various processes.
• Responsible for troubleshooting and resolving Oracle applications issues, liaising with end user and Oracle DBA, as and when required.
• Created Reference Guides for users, about new functionality in all areas.
• Developed and maintained effective relationships with clients and cross-functional teams.
• Analyzed and documented test results, track issues and communicate to IT and the business /user team.