SUMMARY:

• Around 12 years’ experience in the areas of Software Design, Development, Customization, and Implementation
• Working as a Billing Consultant, specialized in various COTS packages like Oracle Communications Billing and Revenue Management (OCBRM) and Oracle Revenue Management and Billing (ORMB)
• The experience covers exposure as Design, implementation, customization and maintenance of Client Server and Multi - tier based software projects following SDLC
• An Oracle BRM advanced certified implementation specialist and having around 7+ Years of experience in designing, developing and testing Oracle BRM applications
• Around 1 Year of experience in ORMB v2.4 as a Functional Consultant
• Strong skills in Oracle BRM v6.5/v7.4/7.5, ORMB v2.3/2.4, Unix/C/C++/Pro*C/Oracle (PL/SQL), Core Java (including JSP and JDBC).
• Hands on experience in development of legacy system and other client server based software projects
• Rich experience and exposure and exposure in Subscription Management, Customer life cycle management, rating, billing, invoicing, payments, collections, pricing configuration, discount
• Involved in Design and Implementation of Real Time Application
• Skilled in Function Point Analysis, SLIM Estimation, analysing information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex information systems management
• Client interaction for requirement gathering, system analysis and finalization of technical / functional specifications and high level design documents for the project
• Technical expertise in all aspects of the SDLC involving requirement analysis, project scoping, effort estimation, risk analysis, client interaction as per the specified guidelines and norms
• Provide post-implementation, application maintenance and enhancement support to the client with regard to the product / software application
• Worked for Financial, Healthcare and Telecom Domain
• Worked on RFPs and Pre Sales
• Experience in working with multiple vendors and geographically distributed teams
• An effective leader and a strong team player with strong communication, team building, mentoring, interpersonal, relationship management, technical and analytical skills

TECHNICAL SKILLS:

Languages: C, C++, PRO*C, Shell Scripts, PL/SQL, Core Java, Perl

Web Technologies: ASP 3.0, HTML, DHTML, XML, Java Script, VB Script

Databases: Oracle 9i/11g, MS Access

User Interface Tools: Windows SDK 2.0, VC++ (MFC), Visual Basic, X- Windows/MOTIF

Operating Systems: UNIX, Windows 2000/NT/XP

Tools: Toad, Visual Source Safe, Citrix and Appworx, StarUML

Estimation: Function Point, SLIM Estimation

Job Function: Pursuit Manager/Project Analyst, Estimation Analyst, Project Lead/Tech Lead

Others: Knowledge of Six Sigma and QMS++ methodology, UML, Design PatternsWebsphere MQ, Knowledge of DBA activities

Billing Products: Oracle RMB v2.3/2.4

EMPLOYMENT HISTORY:

Confidential

Lead Consultant

Technologies: C, Linux/Unix, PL/SQL, PerlOracle BRM 7.4/7.5, JSP, Java

Responsibilities:

• Work on multiple presales engagements in Billing practice
• Requirement Analysis, Functional and Technical Billing Solutions
• Compliance for Business Requirements, Solution Designing
• Plan, execute and track delivery of a pursuit
• Participate in business and system requirements sessions
• Requirements elicitation and translation to technical specifications
• Prepare estimation for solutions
• Participate in due-diligence of the requirement
• Mentor team technically and functionally
• Analyse the pain areas and provide solution
• Discuss the BAU process and manage the day to day Production issues
• Production Data Clean-up analysis and provide a solution
• Automation of test data creation
• Design and develop a GUI interface for Testing Team to handle PVT and other processes

Confidential

BRM Lead Consultant

Technologies: C, Linux/Unix, PL/SQL, PerlOracle BRM 7.4/7.5

Responsibilities:

• Involved in Data Migration from Kenan to Oracle BRM
• Involved in E2E Migration strategy, design and discussion
• Interact with Client and other team to elicit requirement
• Involved in BSS simplification program where in involved in E2E design, solution, and development

Confidential

Lead Consultant

Technologies: Oracle RMB v2.3.2, Oracle 11g

Responsibilities:

• Involved in Business Configuration Analysis for Multi Country implementation
• Analyse the requirement & help the automation team to build an automation script to avoid manual work
• Interact with Client and other team to elicit requirement
• Create Mock-ups & Template
• Involved in standardization of Configuration & Product Catalogue & streamline the process for new country rollout & BAU
• Verify Configuration against the requirements in to the Billing System & if any deviation raise defects with the help of Testing team and assign to respective Team
• Review E2E test cases
• Closely monitor and justify all the functional defects raised and get the concurrence with the business team

Billing - Functional Consultant

Confidential

Technologies: Oracle RMB v2.4, Oracle 11g

Responsibilities:

• Participate in business and system requirements sessions
• Lead and provide inputs on process analysis and high level fit gap for a product/process
• Lead the analysis of requirements to deliver solution alternatives, to-be design flows and detailed design artifacts by using process/solution/ product knowledge
• Provide inputs on solution architecture based on evaluation/understanding of solution alternatives, frameworks and products
• Interact with clients to elicit architectural and non-functional requirements like performance, scalability, reliability, availability, maintainability
• Conduct proof of concept (POC) to validate proposed solution and reduce technical risk
• Participate in due-diligence of the requirement

Oracle BRM - Billing Consultant

Confidential

Technologies: C, Linux/Unix, PL/SQL, Perl, Oracle 11gOracle BRM 7.4/7.5, Web Service, Web logic 10.3.3 (Release 11g), AIA

Responsibilities:

• Work on multiple presales engagements in Billing practice
• Requirement Analysis, Functional and Technical Billing Solutions
• Compliance for Business Requirements, Solution Designing
• Plan, execute and track delivery of a pursuit
• Participate in business and system requirements sessions
• Requirements elicitation and translation to technical specifications
• Prepare estimation for solutions
• Participate in due-diligence of the requirement
• Mentor team technically and functionally
• Lead the installation and integration of PDC-ECE-BRM and build the competency

Confidential

Technical Lead

Responsibilities:

• Involved in all the design discussion for RODOD implementation
• Create detailed FRS, design documents (HLD, LLD) for the various services offered to the customer
• Design and develop Customer Management, Service Management, Credit Control, Dunning & Payment Module
• Customer Management: Create a custom op-code to create a list of accounts for Corporate/Residential customer.
• Service Management: Create a custom op-code to manage all the service management operations like: Create, Update, Suspend, Resume, Terminate etc.
• Dunning/Collections: Create & configure Collections Profiles/Scenarios/Actions. Customize Collections Policy op-codes to cater the business need. Coordinate with AIA team for the DVM Mapping and collections actions to be taken care and push those actions to the CRM system.
• Payment: Create a custom op-code to handle the payment at various level for corporate customers and residential customer.
• Prepare the client demo presentation to be presented to the customer
• Peer review and mentor team
• Done the Oracle BRM Environment (BRM 7.5 with PS9) and Repository setup

Confidential

Project Lead

Technologies: C, Solaris v10, PL/SQL, Perl, Oracle 11gOracle BRM 7.4, BRM MTA Framework

Responsibilities:

• Design and Develop the Billing Automation process
• Comprehensive alert mechanism introduced in place to notify any error in real-time.
• Written MTA to move all account to OPEN ITEM accounting from BALANCE FORWARD accounting.
• The pre-processor module modified to check for accounts due for billing in real-time instead of creating a static IMSI file.
• The billing automation process ensures that the shared hierarchies, parents are always billed prior to sponsorees.
• Peer review and Mentor team members (Technical & Functional)

Design Engineer/Tech Architect

Technologies: C/C++, Solaris v10, PL/SQL, Oracle 11gOracle BRM 7.4, Oracle OCI and AQ

Confidential

Responsibilities:

• Design and Develop Custom BRM data manager
• Design and Configure Oracle AQ Infrastructure
• Design and develop de-queue adaptor component using Oracle OCI interface
• Create a daemon process to listen the queue for the notification and de-queue the notification to be sent to the SMS gateway system.
• Create a custom DM to connect to the SMS gateway system using Socket based communication and send the notification.
• Peer review and Mentor team members (Technical & Functional)

Confidential

Design Engineer/Tech Architect

Technologies: C/C++, Solaris v10, PL/SQLOracle BRM 7.4, Oracle 11g

Responsibilities:

• Design and Develop the MDUM batch interface
• Create a batch usage interface which will serve a bulk requests for accounts that has over 1000 sub accounts for which the real-time web service interface is unable to process due to volume coupled with the fact that ONDB system as a provider to web services fetches usage details of only one account at a time.
• Peer review and Mentor team members (Technical & Functional)

Confidential

Design Engineer/Tech Architect

Technologies: C/C++, Solaris v10Oracle BRM 7.4, Oracle 11g

Responsibilities:

• Design and develop this modules
• Analyse the impact of the business need and changes.
• Extend the Object class for the new feeds
• Customize the event notify policy op-code to in corporate the new feeds for all the services.
• Modify the extraction logic to in corporate the new feeds for the report to be sent to the downstream.
• Modify Pipeline mapping grammar to accommodate the new feeds.
• Peer review and mentor team members

Confidential

Design Engineer/Tech Architect

Technologies: C/C++, Solaris v10, Oracle 9i/11g

Responsibilities:

• Understand Oracle BRM and the existing system for the Upgrade
• Design and develop the MQ Adaptor
• Create a process to provisions accounts and services in the ONDB system based on the transactions from MICA system
• Implement an in-memory mapping table to cater the business need during provisioning of accounts and services in the ONDB system and use round-robin methodologies to optimize the load balancing during transactions distribution.
• Design and develop Policy facility modules and Custom op-codes
• Customize/modify the MICA MQ interface and other facility modules during the upgrade.
• Peer review and Mentor team members (Technical & Functional)

Confidential

Design Engineer/Tech Architect

Technologies: C/C++, UNIX, Pro*COracle(PL/SQL), Portal Infranet v6.5

Responsibilities:

• Requirements Gathering & project definition
• Preparation of Estimation & schedule
• Design and development of various module and handle CRs
• Peer review and mentor team members