PROFESSIONAL SUMMARY:

• Whether it’s developing a new process improvement system, addressing a last minute customer change request or providing high - level sales reports the goals remain the same: transform the data to business-information-driven, rather than technology-information driven and provide the end-user with an easy-to-use environment.
• Twenty plus years professional experience with a Fortune 500 company in Information Systems and Applications Development.
• Diverse experience with process improvement, e-business and IT projects.
• Excellent communication, problem-solving skills and successful proposal experience.
• Consistent record of promotions and increased responsibilities over past twenty years.

PROGRAMMING AND SOFTWARE SKILLS:

• Oracle E-Business Suite
• Oracle Web iStore Developer
• Oracle Configurator Developer
• Oracle Order Management
• Oracle Inventory/ Bills of Material
• Oracle Advanced Pricing

PROFESSIONAL EXPERIENCE:

Confidential, Taunton, MA

Analyst Business, OPS Senior

Responsibilities:

• Managed and deployed the iStore/Configurator On-line Ordering Guide interactive website.
• The website enabled users to access over 5000 commercial off-the shelf, semi-rugged and fully-rugged computing platforms and accessories.
• Designed configurator interface for optimal customer use; used advanced rule-building to guide customer through ordering process; interfaced with product engineers to establish complex equipment scenarios; built configuration routines and requirements, while simultaneously developing additional coding and customizations to enhance the user experience.
• Collaborated with other IT functional areas to resolve iStore/Configurator issues.
• Minimized disruption to the user interface community when changes occurred to the application.
• Resolved issues including: actively traced patch issues and pursued software upgrades to resolve outstanding enhancements and customizations; managed iStore/external integration projects; security external port issues, Sarbanes-Oxley Security Audit, increased Server memory, Oracle version upgrade from 11.5.9 to 11.5.10 and DBA CZ table issues.

Confidential

Project Specialist

Responsibilities:

• Managed day-to-day operational activities of commercial product lines with sales of $25M.
• Established procedures to streamline processes from order receipt through billing.
• Coordinated activities between business and functional organizations.
• Interfaced with customer and suppliers to ensure successful performance.
• Organized cost proposal, budget and program reviews with management.
• Developed customized information system for Sales, Delivery, Configuration and Logistics.
• Supervised all support activities.

Program Office Administrator

Confidential

Responsibilities:

• Coordinated retrofit activity for 5,000+ commercial hardware items.
• Served as customer service representative for warranty and retrofit activities.
• Provided timely and meaningful performance analysis to management.
• Supported order material and configuration management functions by providing operational expertise.
• Established guidelines for information tracking and database management.

Material Management Analyst

Confidential

Responsibilities:

• Assisted with implementation of new manufacturing and material management system
• Ensured smooth transition from Confidential contract environment to commercial for Confidential
• Increased efficiency and through put for commercial off-the-shelf (COTS) deliveries.
• Coordinated and supervised expediting and shop floor control activities.
• Assisted with operation task management for multiple projects.