FUNCTIONAL SOLUTION ARCHITECT (ORACLE COMMERCE CLOUD) Resume

SUMMARY:

Around 6+ Years total experience as a Business Analyst with a background in Agile, solutioning and management.
Requirements Gathering: through workshops, interviews, client calls, sales calls and conferences.
Story Writing: turning gathered requirements into detailed User Stories that are easily understood by Developer Teams and QA.
Leading Scrum and Agile ceremonies: Resolve blocking issues, identify related functionality in stories, leading demo sessions, and grooming backlog.
Management of feature sets from conception to implementation, UAT, and support handoff.
UX/UI: Work with dedicated design teams to establish layout, document design guidelines, and ensure consistent design across various features and sites.
Analytics: Identifying gaps in current analytics implementations, existing reports, and developing analytics roadmap.
Coordinate with interdependent systems, off - shore teams, and 3rd party vendors for integration of new functionalities.
Leading and assisting with Agile conversion and adaptation; enforcing agile mindset and breaking down complex requests into cohesive user stories.
Created video training guides for internal users, for new software and features.
Created quick reference and how-to guides for end-user use, to understand key features and end to end processes.
Demo features and train Sales teams to be able to advertise competitive functionality.
Represent company at tradeshows and functions.
Demo and train end users through remote and on-site sessions, in using OCC tools.
Supported Client (Object Edge) in the Deployment process, Staging, Test and Production.
Fixed various bugs using OCC tools.

TECHNICAL SKILLS

BA AND AGILE SOFTWARE:

Agile: Jira, Confluence, Rally, Team Foundation Server (TFS) and SharePoint.

UI & Process Flows: Visio and Draw.io.

Standard tools: Microsoft Office Suite, MS Project and Google Docs suite.

PROGRAMMING, DATABASES, AND PACKAGED SOFTWARE: Oracle Commerce Cloud (OCC), Eclipse IDE, GitHub, SQL Developer, TOAD, Rally, Jira, Flow Dock and Postman.

LEADERSHIP & MENTORING:

Responsible for writing job descriptions to fill BA/SA roles.
Reviewing candidates and conducting interviews.
Train and mentor new hires and junior associates on platform functionalities, methodology, and stakeholder relationships.

EXPEREINCE:

FUNCTIONAL SOLUTION ARCHITECT (ORACLE COMMERCE CLOUD)

Confidential, Denver, CO

Responsibilities:

Lead requirement gathering workshops with business representatives and Product Owners.
Meet with architects and SME’s of existing systems to understand legacy functionality.
Create Agile user stories and story maps to breakdown complex requirements into digestible work.
Create and present flow diagrams for cross-system functionality.

LEAD BUSINESS ANALYST

Confidential, KY

Responsibilities:

Analyzing the user requirements and specifications document.
Involved in PI planning meetings and daily scrum calls to discuss the status of the work done.
Creating user story backlogs to resolve existing analytic gaps and lead sprint planning ceremony.
Review QA bugs and assigning them to developers.

LEAD BUSINESS ANALYST

Confidential, Neworleans, LA

Responsibilities:

Lead requirement gathering sessions with business representatives, Product Owners, and developers.
Lead daily scrum and resolve blocking issues.
Plan for and lead sprint planning ceremony.
Coordinate dependencies with systems providing pricing and availability.
Unit testing features and Hybris commerce console configuration.
Review QA bugs and assigning them to developers.

LEAD SYSTEMS ANALYST

Confidential, TN

Responsibilities:

Client stakeholder communication, including requirement gathering, training, and demoing.
Requirement gathering and user story generation.
Sprint planning and assignment of user stories.
Data mining order history, promotion metrics, and other analytics.
CRM Content Management for real-time production updates.
Created a training guide for utilizing a home-grown CRM solution.
Training internal support staff and QA on new enhancements and functionality.
Interviewing, hiring and mentoring junior analysts.

BUSINESS ANALYST

Confidential

Responsibilities:

Ensured current systems are used optimally.
Demonstrated expertise in a variety of the field's concepts, practices, and procedures.
Relied on extensive experience and judgment to plan and accomplish goals.
Allocated analysis team resources and monitored deliverables to ensure members and staff needs are met successfully and in a timely fashion.
Coordinated with other teams to identify and implement new systems to support business function at effective cost.

SR. BUSINESS ANALYST

Confidential

Responsibilities:

Write queries and run reports to provide appropriate info for complex requests.
Monitor the group inbox for new issues.
Troubleshoot and resolve issues for users.

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