Salesforce.com Architect Resume

SUMMARY

8+ years of experience in the administration, development, and implementation of Salesforce.com Government Cloud Unlimited Edition.
4+ year of experience using Salesforce Marketing Cloud
Experience with Communities, Social Studio, Lightning/ Classic interfaces
Experience in using multiple Record Types, Workflow & Approvals, Reports, Custom Apps/Tabs, Email Services, Security Controls, AppExchange, Custom Objects, role based Page Layouts, Workflow Alerts and Actions, Validation Rules, custom reports and report folders, Snapshots, and Dashboards.
Developed/maintained 100+ visualforce pages using force.com IDE
30+ years in the IT industry specializing in the project management and technical lead of custom applications. Experienced in managing and developing applications for Internet/Intranet deployment. Experienced in all phases of software development lifecycle, from requirements gathering to system implementation.
15+ years of experience in developing Business Intelligence (BI) solutions including SQL Server and Oracle product suites. Expert level logical and physical database designer and SQL.
15+ years of experience using Oracle products residing on multiple platforms including Oracle Database, Application Server, Forms, Reports, and PL/SQL.
15+ years of experience using SQL Server products including Database, Analytical Services, Reporting Services, Integration Services, DTS, and T - SQL.

TECHNICAL SKILLS

Salesforce Tools: Administration, Visualforce development using eclipse force.com IDE, Salesforce for Outlook, Apex Debugger, Apex Data Loader, Dataloader.io

App Dev Tools: Oracle JDeveloper, Oracle Forms, Oracle Designer, Visual Basic/.Net, MS Access, Microsoft SharePoint WSS 3.0

Languages: PL/SQL, T-SQL, MDX, Visual Basic, Salesforce Apex, JavaScript, HTML

Database: Oracle 5/67/8/9i/10g, SQL Server 2005/2008/2012 , MS Access 2000/2003/2010

Database Tools: SQL Server Management Studio, SQL Server Visual Studio, SQL Server Integration Services, SQL Server Reporting Services, SQL Server Analytical Services, Oracle Enterprise Manager, SQL Developer, SQL*Plus, Toad, SQL Server Query Analyzer

Reporting Tools: Crystal Reports XI R2, SQL Server Visual Studio Report Designer, SQL Server Report Builder, Oracle Reports, Oracle Discoverer, Business Objects, Cognos

Other Tools: MS Project, ERwin Data Modeler

PROFESSIONAL EXPERIENCE

Confidential

Salesforce.com Architect

Responsibilities:

Access Control - designed and implemented web based access request system that allows employees/contractors to request hardware, software, and application access. The system manages the workflow through several business units and facilitates the Onboarding/Off boarding of employees/contractors. It replaced a paper form and is used throughout the organization. The system
Service Center - developed an IT Help Desk system with Email and Web to Case in 6 weeks. Setup multiple support Tiers and support process The system has 500+ users with 20+ IT supports staff that integrates with Single Sign On (SSO) functionality.
Vendor Registry - Business/vendor registry.html Designed and implemented an external facing application available on the HSR Small Business Program web page to allow subcontractors to enter business information that can be searched by prime contractors. The system includes 10 visualforce pages using HRS’s HTML/CSS standards and integrates with Google’s Captcha.
Title IV Outreach - Designed and implemented a solution for Outreach representatives to collect and calculate statistics. The system allows Event Managers to manage meeting throughout California and participants to complete Surveys via visualforce pages.
Asset Management - Configured Salesforce to support the full procurement life cycle and management of hardware and software products. Assets are integrated and identified with QR Codes
Content Management – Migrated the Communications Management team’s content from file folders to Salesforce to increase document availability and take advantage of collaboration functionality
Marketing Cloud and Social Studio – HSR has procured email and social media licenses for managing outreach strategies designed to inform the general public of HSR’s progress.

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