SUMMARY

• 7+ years of extensive experience in Oracle HCM Fusion Cloud, Business System Analysis, Senior Taleo Analyst, and Business process re - engineering with proven ability to articulate business values.
• End-to-end implementation and support experience for HCM Modules. Exposure to all phases of implementation including requirements gathering, gap analysis, configuration, testing, CRP, UAT, user training and high-level production support.
• Inbound and Outbound Interface design, Implementation of Absence Management and production support for Learning Management.
• Provide high level of System Administrator/support role for Oracle HCM Modules, Taleo Performance, Recruiting and Onboarding (Transitions) and OBIEE Analytics modules, including configurations for all Talent Acquisition professionals globally.
• Experience in Oracle (OBIEE) Taleo deployments and supporting of Taleo Recruiting and onboarding.
• Proficient to handle Taleo Connect Client (TCC) integration design, development and testing with imports/exports via TCC for Oracle-Taleo TEE products: Recruiting, Onboarding/Transitions and Performance Management.
• Conducted Joint application development/ Joint requirement planning (JAD/JRP) sessions acting as a facilitator to gather requirements from the business area and to discuss different critical successfactors of the project like Operational Feasibility Analysis, Technical Feasibility Analysis and Cost Benefits Analysis.
• Successfully identified, converted, and tested customized processes for the PeopleSoft HRMS/Payroll System affected by the consolidation of multiple companies and departments.
• Demonstrated ability to work well with a wide variety of people at various levels, foster cooperation and collaboration among individuals in the work unit, help team resolve conflicts constructively and ability and willingness to communicate when help is needed. A Self starter with a positive attitude, willingness to learn new concepts and acceptance of challenges.
• Strong expertise in performing fit gap analysis, Keep Drop analysis, Requirement gathering, Analysis, functional design specification documents, functional validations and supporting the testing cycles of the projects, Technical Design Spec, Development, Testing of application.
• Experience in working with varied clients in Banking, Healthcare, Life Sciences, Insurance and Technology sector.
• Manage ad hoc reports. Development of complex reports utilizing Access, Excel and SQL
• Lead global development teams and integrated (TCC) Taleo Recruiting and Transitions 15B/17.2 with PeopleSoft 9.2 and Workday.
• Proficient with applicant tracking systems, Brassring, Taleo, Careertrack Recruitment.
• Extensively interacted with client leadership and presented the project plans, design prototypes and various key analysis crucial for business requirements.
• Excellent Training skills, facilitation, power point presentations, maintaining performance metrics, devising training documentation & communicating to users.
• Strong understanding of information technology capabilities and dependencies, including platforms, content management, e-document strategies and process mapping.
• Demonstrated high capacity to learn new technologies rapidly with no formal training.
• Proficient at creating and transforming business requirements into software requirement specification (SRS) using Rational RequisitePro and designing business models using UML diagrams such as use case model, Class Diagrams, Activity Diagrams, Sequence Diagrams and Collaboration Diagrams in Rational Rose and MS Visio.
• Worked several projects which included the implementation and deployment of both the (TEE) Recruiting and (TEE) Transitions Modules within the Taleo global ATS.
• Worked closely with PeopleSoft HCM, Financials, and third-party committee to analyze, develop and design the interfaces which run between external and internal systems.
• Experience in conducting Joint Application Development (JAD) sessions with end-users, expert team, development and QA team for project meetings, walkthroughs and customer interviews.
• Expert in Root Cause Analysis, Feasibility studies and Risk Assessment studies.
• Advanced working knowledge of Microsoft office tools - Word Excel, PowerPoint and Visio. Demonstrated effective communication, presentation, problem solving skills in various challenging projects.

PROFESSIONAL EXPERIENCE

Confidential, Chicago IL

Oracle Cloud HCM Consultant

Responsibilities:

• Implementation of Core HR, Inbound and Outbound Interface design, Implementation of Cloud HCM Security and Implementation of Compensation module.
• Implementation of Talent Management Suite which involved goals management, performance management, talent review and succession planning. Implementation of R10 simplified security model. Implementation of Core HR module and Oracle OUM documentations.
• Performed end to end support for Oracle HCM Fusion Cloud (Core HR, ILearn, Payroll, Performance and Account Management). Conducted maintained and extensively supported activities related to (system tuning, user management, security support, HDL Loads and configuration).
• Worked with business leaders/partners, super users, and end-users (customers) to develop and redesign the business capabilities provided by Oracle Cloud and other applications in the HRMS group portfolio, including data flow analysis, system configuration, data setup, including recommendations to implement new features or functions and regularly create SRs where necessary.
• Facilitated conversations and discussed with technical resources to translate functional business requirements into technology solutions which ensures successful delivery of requested work products.
• Provided Oracle HCM Cloud Fusion complete Payroll functional/technical support and helped business/payroll departments in day to day payroll processes.
• Provided functional consulting services by acting as subject matter expert and leading through the entire cloud application services implementation lifecycle for Oracle Taleo projects.
• Supported the initiation of requests for creation User Account, update, or make any changes related to configuration.
• Collaborate with HR and Benefits team members and work towards a smooth HCM Integrated System
• Maintained, audited, extracted, manipulated, and analyzed confidential HR data from OTBI Reporting Platform and Provide status and issue reports to the management.
• Provide extensive support Oracle HCM Cloud Payroll and Benefits to department managers.
• Developed queries and custom reports as needed to analyze data issues, provide ad-hoc reports, or solve system issues. Created and updated organizational charts and dashboards for HR business partners and senior leadership
• Assist end users with Taleo and Fusion integration files and make sure all files are updated in production.
• Documented specifications for reports and data mapping for training purposes for acquisitions.
• Executed reports to audit and monitor data accuracy and identify concerns on a consistent basis.
• Worked collaboratively with HR Business Partners, HR Operations, and the various HR Centers of Expertise to support on integration issues with Taleo and HCM Cloud.
• Participated in several UAT testing for Taleo and HCM Modules.
• Serve as subject matter expert on Success Factors HCM modules and partner with key business stakeholders to recommend and implement the necessary functional modifications and enhancements to SuccessFactors HR modules, based on needs analysis.
• Trained other HR OM and PA specialists on the processes and skills needed for their roles (answer questions/provided documentation (SOPs) with screenshots).
• Work closely with other IT functional and technical teams to resolve various issues.
• Leaded migration of configuration, integration and extensions to Production
• Participated in the ongoing development and execution of the HR/IT roadmap (including applications/modules, release strategy, testing, training and roll-out).

Confidential

Business Analyst

Responsibilities:

• Update business requirements, create and implement UAT test plans for Oracle Taleo HR enhancement project for applicant recruitment reporting.
• System Maintenance: Assist in the review, testing and implementation of HRMS system upgrades or patches. Collaborate with functional and technical IT staff to coordinate application of upgrade or fix. Maintain HRMS system tables. Document process and results.
• Production Support: Provide support for HRMS including, but not limited to, researching and resolving HRMS problems, unexpected results or process flaws break-fix ; perform scheduled activities; recommend solutions or alternate methods to meet business requirements.
• Projects/Process Improvement: Recommend process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy. Serve as a key liaison with third parties vendors and other stakeholders. Use project management skills in managing projects.
• Reports/Queries: Write, maintain and support a variety of reports or queries utilizing appropriate reporting tools. Assist in development of standard reports for ongoing customer needs. Help maintain data integrity in systems via audits and by running queries and analyzing data.
• Consult with Oracle Fusion integration teams.
• Designed Organizational Data Mapping Process Flows between HRMS, Global Data Warehouse and Taleo.
• Coordinated JAD session with stakeholders, SMEs, system analyst, and development team and conducted analysis on Business Needs, Critical Success Factors by using RUP methodology.
• Configuration of Taleo Reports and Dashboards within OBIEE Reporting,
• Use Internet recruiting to search for niche skill-set positions. Strategic development in TA planning, Taleo and HCM Cloud execution to meet sector goals and initiatives for RFP proposals.
• Consult with Taleo Onboarding team on integration details for TEE Recruit.
• Training: Develop end-user procedures, guidelines and documentation. Train clients on new processes/functionality. Train new system users and or assigned administrators.
• Facilitated in the overall management of the project including and mitigation, status reports, client presentations, defining milestones, deliverables and establishing critical success factors.
• Assist with technical tasks on a Taleo implementation including resolving problems with Taleo Connect Client and assisting with integrating with PeopleSoft . 9.2
• Build as well as modify Oracle Taleo reports (in Business Objects and OBIEE/ OBI (Oracle Business Intelligence)
• Data Collection & Documentation: Identify and interview key individuals to gather needed details and direction to identify the process customers, their requirements of the process, process objectives and process flow. Drive sessions with Business Process Owners and process participants to identify and document business processes using an approach and methodology consistent with process improvement / process analysis. Captures meeting / collaboration input during the meeting and organizes and maintains the output from the sessions including follow-up actions items, business decisions, issues, questions, and potential process improvement changes. Document new or revised procedures or workflows and communicate them effectively to Business Process Lead. Write business requirements and obtain signoff from process owner. Work with technical resources to create system requirements and configuration.
• Configure Taleo to meet needs of corporate recruiters and plant-level HR professionals domestically and globally.
• Analysis: Recognize patterns in complex information and identify key issues / process improvements. Identify gaps between current state and future state business process. Work with Process owner, participants and technical resources to identify opportunities for productivity improvements in workflows and procedures. In collaboration with the change management lead, conduct change impact analysis based on proposed process improvements and system functionality. Work with change management leads to obtain sign off on changes and incorporate results in the change management plan. Work with Business Process owners to identify areas of risk for errors and omissions as well as incorporating the proper audit and controls practices.
• Provided support and training in SAP HR solutions for development, including TPMS (success factor), Recruitment & Sourcing (Taleo) and SAP HR modules (employee self service, personnel administration, organizational management and payroll).

Confidential

Business System Analyst

Responsibilities:

• Worked with the account managers, managements, and report requestors to gather requirements, get report requests.
• Partner with HR business and HRIT development to document complex business system requirements.
• Responsible for providing ongoing support and training on ADP Enterprise Version 5 for all HR/Benefits/Payroll system users.
• Experienced working in Oracle environment and used SQL to access the data and analysis.
• Maintains all backend table related changes, including security and related SOX reporting
• Works closely with payroll shared services team to troubleshoot payroll and benefits system issues in ADP
• Works with vendors and managed services partner to coordinate changes and resolve issues with various applications. (SAP, ADP, HRizon, Easy Reporter)
• Provides periodic reports to corporate teams from both legacy and SAP systems
• Responds to and resolves issues/problems with the HR systems, including HRIS, Payroll and Benefits as it pertains to ADP.
• Serves as the subject matter expertise to partner with the business in developing business requirement definitions.
• Responsible for running security audit reports using PS Query and SQL to enforce security processes and procedures.
• Create Business Specific Reports in OBIEE, sample reports being: Applicant Tracking Reports, Offer Reports, OFCCP Audit Reports, Compliance Reports,
• Created new permission list and roles for granting the access to the custom process and custom components as a part of PeopleSoft Security.
• Creates detailed documentation of the business process flow, systems and user requirements that can be used by functional analyst and technical teams for configuration or system development
• Works with business organization to analyze root causes for problems and develop solutions for EV5, ReportSmith, SAP issues.
• Lead the development and building of any system enhancements within ATS (Taleo).
• Works with business organization, Business Technology teams (functional analyst, application development, etc.) to identify process improvement opportunities
• Works closely with functional analysts and technical resources to validate business requirements were realized.
• Created Data conversion mapping document to understand the whole process of converting from PeopleSoft v5.8, v8.8 to PeopleSoft v9.1 during the data conversion process.
• Works closely with project manager and team to identify and report risks, issues and dependencies on assigned tasks or projects
• Provides mentorship for less experienced staff members
• Serves as the SME for applications used in Human Resources, researching and resolving HRIS issues
• Provide analysis of process design and workflow for ADP procedures
• Manage HRIS initiatives (SpinifexIT Easy Reporter)
• Serve as the subject matter expert for applications used in Human Resources, researching and resolving