PROFILE SUMMARY:

• Project/Program Testing Management Professional with 21 plus years of overall IT experience
• Result oriented, seasoned professional in the information technology industry with expertise in software test / release management, quality assurance, project and release management areas.
• Highly Confidential and experienced in delivering cost effective solutions, end - to-end test management strategies, designing testing frameworks, prototyping testing solutions, developing release management frameworks, release and cutover management, building quality teams, establishing Testing Center of Excellence (TCoE).
• Significant experience in proposals writing and estimations, providing technical responses.
• Defined and Implemented repetitive and consistent quality assurance and testing processes, procedures using industry standard test methodologies.
• Goal oriented individual looking for continuous improvements through process reviews and assessments.
• Well versed with industry standard test management tools, technologies, information systems security audits, policies and practices.
• Excellent client interfacing skills, working within client’s expectations, adhering to policies, working within the budgets, tight timelines and delivery SLAs.
• Highly Confidential in managing processes through all phases of an SDLC from requirements gathering to implementation and rollouts.

AREAS OF EXPERTISE/SKILLS:

• Test process management
• TCoE management
• Quality Assurance and control
• Requirements management
• Release/Change/deployment management
• Project Management
• Resource management/Effort estimation/Forecasting
• People Management/building teams & relationships
• Work/Effort estimation (LOE)
• Vendor negotiation and management
• Risk management
• Issue/Conflict management
• Project coordination (onsite/offshore model)
• Preparing Technical proposals and Responses
• Business process / Requirements analysis
• Managing CRPs and functional design reviews
• Experience with SAAS delivery models
• Environment strategy and management
• Test Strategy/planning, execution & reporting
• Defects management and reporting
• Critical path prioritization
• Conducting design review sessions
• Conducting phase exit/gate review meetings
• Facilitating Go/No-go meetings
• Chairing and facilitating Change Review Board meetings
• Project key documents review and signoffs
• Creating/tracking project plans/schedules
• Project financials/ budget planning & reviews
• Conducting UATs across geographic locations
• Testing tools administration and maintenance
• Process reviews and recommendations
• Performance reviews and measurement
• Delivery management (Testing)
• Delivering solutions within the SLAs
• Business development

TECHNICAL SKILLS:

Oracle (ERP) EBusiness Suite (11i/R12)

Basic skills in PeopleSoft Applications

Basic skills in SAP Applications

HP PPM (formerly Kintana)- deployment mgmt.

Clarity PPM

HP Quality Center /ALM /QTP /LoadRunner/JIRA

Oracle Applications Testing Suite (OATS), UFT

Rational Test Manger/Clear Quest/Clear case/JIRA

MS Projects / Visio / Office Suite

MS SharePoint

Confidential Advantage ERP 3.11 version.

Microsoft Team Foundation Server (TFS)

BMC Remedy / Rally Dev./Manage Now

Oracle RDBMS 9i/10g/11g, SQL, PL/SQL / MS Access

HP Service Now

SOA, Client / server & Cloud technologies

Basic awareness of HTML / XML / Java scripts

People tools, Nvision

Basic Unix/ Linux

SQL Plus / TOAD/ SQL Developer

EMPLOYMENT & WORK HISTORY:

Confidential

Oracle and Workday Testing Consulting Lead

Responsibilities:

• Established test planning and execution processes within test management tool JIRA.
• Working with external parties, financial institutions and government agencies for the Integration test planning and successful execution.
• Working with several implementation partners, software vendors in ensuring the development and test issues are being resolved in a timely manner.

Confidential, Oklahoma City, OK

Project Manager - Oracle Testing and Release

Responsibilities:

• Program level oversight of software testing, deployment and release/cutover activities.
• Partnered with Confidential business and process owners, understanding their needs and worked with System Integrator (SI) to ensure that the design meets Confidential business needs and applications are thoroughly tested prior to releasing the code for deployments.
• Ensured Confidential IT processes are following internal and external audits and regulations.
• Managed a matrixed team consisting of developers / testers during the system and integration testing activities for timely completion.
• Lead and managed the Hypercare support (90-day post go live) with logging through resolution of all tickets in HP ServiceNow.
• Reviewed several contractual deliverables from a contractual and quality standpoint and provided recommendations based on Confidential processes and practices. Partnered with business leads in coaching users for UAT and facilitated several orientation sessions.
• Successfully managed and deployed Oracle Patches (to bring Confidential systems to current levels as recommended by Oracle).
• Managed successful implementation of Oracle Applications Testing Suite (OATS) for automating Confidential ’s large library of manual test scripts.
• Successfully managed the Oracle Lift and Shift project involving migrating of on-premise Oracle EBS environments to Oracle Cloud (OIC).
• Successfully managed the North America readiness for Instance Consolidation project - UAT, cutover and post go live war room for hypercare support.
• Successfully managed several Test Management activities for Project O.N.E initiatives including successful completion of DR ( Disaster Recovery) exercises as per Confidential SDLC.
• Established a streamlined, repeatable, reusable regression testing process for consistent results and trained Confidential staff on maintaining the level of service to all IT initiatives.

Confidential, Lansing, MI

ERP Testing Manager - Advisory

Responsibilities:

• Reviewing the current process identifying the deficiencies and recommending improvements.
• Full oversight and advice on the approach to ensuing UAT involving a statewide application system and numerous state agencies.
• Reviewed several contractual deliverables from a contractual and quality standpoint and provided recommendations.
• Partnered with Confidential leads, various Confidential Agency leads and State Functional leads in appraising and coaching on the upcoming UAT and facilitated several orientation sessions.
• Partnered with Confidential and Advocate (third party consulting firm) and lead the user orientation sessions.
• Developed robust Test Execution and reporting mechanisms to help enable Confidential take appropriate actions as needed on testing and project controls.

Confidential, Las Vegas NV

Testing Project Manager and Release/Cutover Lead

Responsibilities:

• Oversight of third-party Systems Integrator (SI) and their offshore and onshore teams for coordinating delivery of custom development work and testing readiness including ensuring test scripts/scenarios development, test execution, reporting, defects tracking and resolution.
• Reviewed and recommended changes to the program level test strategy to ensure that it satisfies SWGAS business and IT needs and the process is within the SDLC.
• Role also included cutover planning, release management (including) chairing and directing all changes to be made to non-prod environments.
• Established a smooth code migrations process.
• Managed the entire testing process using the HP Quality Center as a system of record for all test management activities.
• Developed and managed cutover plan and activities including coordinating with various stakeholders.
• Managed post Go-Live support tickets through prompt resolution and reporting thereof.

Confidential

Senior ERP Application Consultant

Responsibilities:

• Developed program level testing strategy, testing processes and framework.
• Oversight of contract deliverables including documenting and reviews and timely delivery.
• Partnered with functional, technical, clients in managing requirements, test environments.
• Leading testing efforts in test specification development.
• Level of effort estimations and resource management.
• Defined test schedule and communicated to all stakeholders.
• Managed Client contract deliverables as per the schedule.
• Established pre-production release processes and code movement processes including approvals and quality checks.
• Owned and managed the Requirements document to ensure full traceability and completeness.
• Developed code version control processes and coding standards and ensured the processes followed are within the SDLC.
• Reviewed functional/technical specifications documents for all RICEW components.
• Worked with IBC technical and infrastructure teams to ensure timely availability of test and development environments and ensured environment issues were resolved promptly to minimize the impact on project schedule.
• Developed robust test issues and incidents management process for the project.

Confidential, Richfield, MN

Oracle Program QA Lead / Release Manager

Responsibilities:

• Complete oversight of testing and release management function for the R12 upgrade project.
• Owned and managed the end-to-end Testing strategy, testing processes and framework.
• Worked with SMEs and IT leads and Vendor resources in analyzing requirements, developing, documenting testing needs around them.
• Oversight of resource management, testing effort estimation and resources requirements and estimation.
• Defined, developed and implemented defect and test tracking mechanism using MS SharePoint.
• As a Release manager coordinated, communicated with technical teams, developed a consistent code deployment and migration process to ensure that custom code and development is in line with the requirements and delivered timely for each testing phase.
• Ensured that test environments are configured to specifications of each test phase and the builds are testable.
• Successfully managed patching and patch/code releases to all test and development environments and keeping the code base and patch levels in synch.
• Partnered with infrastructure teams in making sure the DR test environments are available for testing.
• Defined disaster recovery testing strategy.
• Additionally, owned the Oracle system administrator role on the project with complete ownership and management of system administration tasks including user roles/accounts management, function security, supporting development.
• Successfully managed the first three testing cycles (from planning to obtain business sign-off. Performed as a primary go to person on the project.

Confidential, Vernon Hills, IL

Project Testing Manager/Lead

Responsibilities:

• Complete oversight of QA/ Testing functions, develop/ review Testing strategy, Testing processes and automation framework.
• Worked with SMEs and IT leads and Vendor resources in analyzing the requirements, developing, documenting use case scenarios, test scenarios.
• Lead the effort in utilizing the Oracle’s UPK Toolkit in developing the training materials, how to guides and detailed test scripts.
• Oversight of resource management, testing effort estimation and resources requirements estimation.
• Worked with Offshore team to leverage their availability for the R12 project testing needs.
• Developed comprehensive TE010 testing strategy for the multi-phase program and test plans for each release within the project.
• Implemented Quality Center tool to be used as s system of record for all Test and issues management (defects and Issues).
• Coordinated with technical teams to ensure that custom code and development is in line with the requirements and delivered timely for each testing phase.
• Ensured the project quality process followed the guidelines of a normal system development life cycle (SDLC).
• Ensured that test environments are configured to specifications of each test phase and the builds are testable.
• Successfully managed several test phases from kick-offs to close-out and status reporting for each phase.

Confidential, Morrisville, NC

Testing / Release Manager

Responsibilities:

• Chaired weekly QA and Release meetings for Release readiness review and issue resolutions.
• Managed the testing and release / certification for two releases.
• Defined the Release scope and releases schedules, environment schedules and maintenance windows for Test instances.
• Managed the testing process for Confidential ’s KGen releases.
• Worked with Offshore team in getting the test execution and status updates completed daily in Quality Center.
• Re-defined and created a detailed change control procedures document for corporate wide use and apart of PCI audit requirements.
• Managed the internal and external audits and compliance requirements.
• Coordinated with various teams in gathering the information and providing the same to the auditors.
• Held Release Readiness and deployment coordination meetings during go-live.
• Release activities include, release scope reconciliation, release closure and submitting the reports to the internal auditing.
• Review and approval of daily changes to Production and non-production environments.

Confidential, Philadelphia, PA

Testing Manager

Responsibilities:

• Developed program level working plan, test and release schedules, code movement strategy for Phase 1 and 2.
• Defined quality assurance processes, created documentation templates and established quality gates for all the project phases.
• Worked with Oracle on- Demand for test environments readiness, availability and delivery as per the SLAs.
• Developed industry standard documentation for performance testing effort using Oracle’s AIM documentation templates.
• Defined test data (Master setup and Historical transactional data) requirements including data identification and data loading strategies.
• Identified and aligned tools and test resources for executing test data load plans; worked with SMEs/functional/technical teams for identifying business scenarios to be performance tested.