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Oracle Apps 12.2.6 Support Analyst Resume

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SUMMARY

  • Around 20 years of experience in ERP implementation, R12 Upgrade or production support with customized Oracle ERP solutions in over five full life - cycle implementations. This includes Project Management, requirements gathering, fit gap analysis, conference Room Pilot, solution design, system configuration, data migration, change management, pilot testing, troubleshooting, implementation, rollout, cutover planning, user training, post-production support including month end closing and Governance, Risk & Compliance.
  • Sound Experience implementing Oracle General Ledger, Receivables, Payables, Payments, Fixed Assets, Cash Management, Lease Management, Credit Management, Treasury, Purchasing, iProcurement, iSupplier, Inventory, Order management, Costing, Projects, Grants accounting, User Management, Approvals management Administrator, Functional Administrator, Federal Administrator and Sub-Ledger Accounting.
  • Rich experience in EBS R12 Public sector accounting for GL, PO, AP, AR, Projects and Grants which include Budgets, Encumbrances and Budgetary Control.
  • Excellent Project Management Skills with knowledge of AIM Methodology, including documentation of Business Requirements (BR.030), Solution Design (MD.050), System Configuration (BR.100), Business Requirement Scenarios (RD.050).
  • Sound experience in R12 Procure-To-Pay (P2P), Invoice to Payment flow, Bank account setups, AP Payment setups, transaction accounting, Order-To-Cash (O2C), Trading Community Architecture, AR Auto Invoice, Auto Lockbox, AR credit management and processing, AR transactions, AR receipts, Direct Debits, General Ledger account balances, accounting events, journal entries, business flows, SLA diagnostics framework Journal entries, accounting reconciliation, period close, financial reporting, intercompany accounting setups.
  • Demonstrated proficiency in the Fundamentals of Workflow, XML Publisher reporting, Alerts, Multi-Org, Multi currency, Inventory Structure and Accuracy, Master data, Transaction data accounting Setups and gathering reporting requirements.
  • Develop or modify the existing management processes & procedures for Deliverables and Work with all stakeholders to facilitate project integration and handled Oracle Service Requests.
  • Lead various projects of Unit Testing, Integration Testing and User acceptance testing.
  • A thorough understanding of Oracle Applications Functionality, Architecture, Design.
  • Sysadmin tasks like Maintaining User security, Application security (Responsibilities, Request groups) and Custom applications.
  • Solid understanding of Oracle E-business tax, E-Business suite customization procedures, Integration points and peripheral applications. Interaction with Oracle Support for Bug Fixes and issue resolution.
  • Strong verbal and written communication skills with excellent customer interaction and service skills.
  • Rich Consulting experience with Fortune Clients Lucent, Cisco, NCR, Cummins, IBM, Cyber and Accenture.
  • Rich Public Sector experience with Washington DC Government and Chicago Transit Authority.

TECHNICAL SKILLS

Oracle Applications: Oracle Applications 10.7, 11.0.3, 11.5.4, 11.5.8, 11.5.10, 12.0.1, 12.1.3, 12.2.6

Business Intelligence: OBIEE, Noetix, Business Objects, Cognos, Discoverer 4x, 9i and 10G

Data Conversion: Data Loader, Oracle ADI, SQL Loader, SQL, PL/SQL, Developer, XML Publisher.

PROFESSIONAL EXPERIENCE

Confidential

Oracle Apps 12.2.6 Support Analyst

Responsibilities:

  • Worked with super users to resolve following day to day issues as part of the support role.
  • Interface issues, Accounting Issues, Invoice Hold Notifications, Invoice Approval, Payment Process errors, Funds Disbursement, Unposted Payments, Reconciliation, Period Close, Approval Management and Performance issues.
  • Release 12.2.6 has lot of bugs and worked constantly with Oracle support to resolve issues through Patches and Bug Fixes.
  • Oracle Projects had Interfaces to and from different modules and transactions are stuck in interface tables. Applied Data fixes to data and promoted to Production.
  • Worked with Release management to promote enhancements to Production. Prepare Proper documentation to meet Release Management standards. Follow RM standard procedures in order to get approvals.
  • Supported OBIEE Application to resolve day to day reporting issues encountered by users.
  • Coordinated between Business users and Development Team in order to address Business Requirements.

Confidential, Chicago

Oracle Apps R12 Solution Architect

Responsibilities:

  • Cash Management implementation and setup automatic loading and Reconciliation of BAI2 files.
  • Implemented Cash Forecasting for the complex business environment.
  • Modified Payables and Payments modules in order to accommodate Cash Management.
  • Designed new reports for the business users using OBIEE.
  • Supplier data cleansing to improve user performance.
  • Worked with super users to resolve following issues as part of the support role.
  • Accounting Issues, Invoice Hold Notifications, Invoice Approval, Payment Process errors, Funds Disbursement, Unposted Payments, Reconciliation, Period Close and performance issues.

Confidential

Oracle Apps R12 Solution Architect

Responsibilities:

  • Managed GST Implementation for Indian Operations. This included coordination with Business Users DBA’s and Oracle Support to implement different Patch releases, Testing and Implementation.
  • Recommended and Implemented More4Apps for Oracle Business Users.
  • Project Lead for Implementation of Finance modules which include General Ledger, Receivables and Payables for Nuevo Laredo and Juarez Plants.
  • Project Lead for MRO Purchasing Implementation for Mexico plants to facilitate Business needs using EB Tax.
  • Worked with OBIEE team to develop new Key Performance Reports to meet Business needs.
  • Worked with Bank of America to implement different Payment Formats like ACH and Wire for US and Mexico.
  • Part of the Remy Global Implementation Project for the new Business Acquisition.
  • Project Lead for the following interfaces.
  • Preprocessor program for 1% discount on Invoice for premium Customers in Mexico.
  • Preprocessor Program to avoid Multiple Invoices for same Sales Order for US operations.
  • Supply Chain Finance Program for Mexico and India to improve Funds Flow for BPI.
  • CFDI 3.3 for Mexico Operations as per the Mexico Govt Regulations.
  • Currency Conversion Rates Interface to convert 12 currency rates to USD.

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