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It Specialist Resume

PROFESSIONAL EXPERIENCE

IT Specialist

Confidential

Responsibilities:

  • Plan and execute the upgrade of Maximo from version 7.5 to 7.6.
  • Upgrade WebSphere from version 7.0.1 to version 8.5.5. Apply Maximo and WebSphere recommenrde patches.
  • Manually configure WebSphere for 3 application server connections to Maximo instances.
  • Remove TRM Rules Manager and configure Maximo applications to duplicate rules that were removed.
  • Create escalations and domains using Maximo business objects.
  • Configure custom BIRT reports to meet business requirements.

Application Developer

Confidential

Responsibilities:

  • Write workflows to meet customer requirements. Develop communication templates, roles, actions, and action groups for use with workflows.
  • Develop BIRT reports using Maximo BIRT 3.7.1 and 4.3.1. Create migration collections and migration packages to migrate completed development work to test and production environments.
  • Configure database objects per customer requirements. Create escalation to close RFQs in pending status more than 90 days.
  • Build and deploy new EAR files for property configuration changes, PMR changes, and hotfix implementations.
  • Environment consists of Maximo SmartCloud Control Desk 7.5 using a DB2 database and WebSphere application server.
  • Participated in the upgrade of the development environment to Maximo 7.6.

Software Engineer

Confidential

Responsibilities:

  • Write custom reports and modify standard Maximo BIRT reports for Maximo. Install Confidential Smart Cloud Control Desk 7.5.1 (Tivoli Process Automation Engine (TPAE)/Tivoli Asset Management for IT (TAMIT) 7.5.0.4) software.
  • Modify existing Workflow processes and create custom Workflow processes to customer specifications.
  • Configure user and security group permissions. Create migration packages for deployment of new security groups, Workflow processes, Actions, Action Groups, Roles, and Relationships to production environment.
  • Modify XML files to meet customer requirements. Create and modify rules using TRM Rules Manager. Assist with SQL scripts for Maximo upgrade and data migration.
  • Modify application screens using Application Designer.

Technical/Functional Maximo Consultant

Confidential

Responsibilities:

  • Write custom reports and modify standard Maximo BIRT reports for Maximo. Install Confidential Smart Cloud Control Desk 7.5.1 (Tivoli Process Automation Engine (TPAE)/Tivoli Asset Management for IT (TAMIT) 7.5.0.4) software.
  • Modify existing Workflow processes and create custom Workflow processes to customer specifications.
  • Configure user and security group permissions. Create migration packages for deployment of new security groups, Workflow processes, Actions, Action Groups, Roles, and Relationships to production environment.
  • Modify XML files to meet customer requirements. Create and modify rules using TRM Rules Manager. Assist with SQL scripts for Maximo upgrade and data migration. Modify application screens using Application Designer.

Senior Business Analyst

Confidential

Responsibilities:

  • Install, configure, and populate Confidential Maximo Asset Management 7.1 program. Loaded servers with Microsoft Windows 2003 Server R2 operating system, Maximo 7.1, and WebSphere 6.1 software. Installed Eclipse, Java, and BIRT to support report writing for Maximo. Responsible for installing operating system patches and updates.
  • Download and install all patches and updates for Oracle database 10.2.0.4, Maximo Asset Management 7.1, and Confidential WebSphere 6.1 software. Configure Maximo instances with all employees, companies, contacts, assets, and any other data required by Maximo for operation. Developed and implemented preventive maintenance program.
  • Modify Maximo database screens as needed to meet requirements of this contract. Verify data entered into system and correct data entered incorrectly. Modify provided reports and/or create custom reports as required by management and customers using BIRT.
  • Perform Project Manager duties for a contract averaging 20 employees. Responsible for ensuring employee time is entered in the company timekeeping system accurately and approving timesheets. Provide human resources information, direction, and compliance training to employees.

Network Administrator

Confidential

Responsibilities:

  • Configure and install computer systems and software for users as required. Troubleshoot hardware and software problems on workstations and servers as required. Replace failed components after troubleshooting any hardware failures of servers. Turn in equipment to work control for repair by Communications - Electronics (C-E) personnel when necessary.
  • Provide technical assistance to users and IT personnel for troubleshooting and/or repair of equipment when needed. Install patches and updates for workstations to meet Department of the Army and local Network Enterprise Center (NEC) requirements for computers on the Army network. Configure and install replacement servers and server hardware and software upgrades as required.
  • Schedule the loading of patches for servers to minimize interruption of service to users. Download Oracle patches and updates from Oracle website for database server and load when required. Control network configuration, IP assignments, and wireless network router using MAC filtering. Achieved and maintain IASO certification as required by position.
  • Configure backup operations for servers and critical workstations to prevent loss of data in the event of a server failure. Configure restore procedures to restore data as required by users or after a server failure. Maintain backup tape library and change tapes as required.

Network Security Administrator, IT Department

Confidential

Responsibilities:

  • Configure and install replacement servers and server hardware and software upgrades as required. Schedule the loading of patches for servers to minimize interruption of service to users. Replace failed components after troubleshooting any hardware failures of servers.
  • Download Oracle patches and updates from Oracle website for Oracle 9i database server and load when required. Patch all databases after completion of Oracle patch installation. Troubleshoot and correct any patch installation problems.
  • Load and maintain PDAs used by craftsmen to enter maintenance actions and time charges into MAXIMO database. Determine cause and corrective action required to maintain MAXIMO database and data integrity. Setup and maintain user accounts and access for MAXIMO and track available license usage. Correct occasional data errors in WORKTECH caused by PDA transmission problems. Write and execute custom SQL-Plus scripts for custom reports as required by management or government representatives. Work with corporate IT personnel to implement any requested database changes. Troubleshoot and correct any problems with posting of payroll to corporate headquarters. FTP a copy of production database to corporate headquarters monthly, or upon request.
  • Create or modify Actuate reports for MAXIMO users as requested. Clear report queues for Actuate reports as required. Run monthly purchase order reports for corporate finance department using SQL and export to MS Excel.
  • Configure backup operations for servers to prevent loss of data in the event of a server failure. Configure restore procedures to restore data as required by users or after a server failure. Maintain backup tape library and change tapes as required.
  • Set up a wireless LAN using Cisco equipment connected to a cable modem for external access for IAPWS management use. Configured and maintained a Cisco PIX-515E firewall appliance, Cisco LAN controller, and a Cisco access point for network access control.

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