Software Development Resume

PROFESSIONAL EXPERIENCE:

Confidential

Software Development

Responsibilities:

Senior CRM Professional with proven hands - on expertise in planning, designing, developing and implementing IT solutions to address enterprise wide business opportunities.
Around 25 years of experience with 21+ years in IT, 20+ years (USA-Since Aug’00) in Siebel CRM covering -Siebel Life Sciences, Siebel Financial Services, Siebel Automotive, Siebel Sales, Siebel Service, Siebel eService, Siebel Call Center(w/CTI), Siebel Marketing (Campaign Management)
Experienced in architecting & providing solutions by leveraging Out of the Box Siebel Functionality, Industry Best Practices, and business recommendation (proprietary) to Implement/Customize/Enhance/Upgrade Siebel Application.
Equipped with Enterprise wide Business Process Knowledge, Business process modeling tools (DEMse, BPEL), Project Management implementation methodologies (Waterfall, RAD, Siebel eRoadMap & Method/1, Target - Enterprise, GDPM, Agile, SAFe,), Project management Tools(MS Projects, JIRA) and Quality Management/Testing Tools(Mercury Quality Center, SOAP UI)
Adept at Leading and taking ownership of Projects/Deliverables, enforce applicable Project Management Methodologies and maintain project timelines.
Experience in enforcing the Method/I project management framework in Analysis, Design, Build and Roll-out - (Q-Tool)
Experience in Requirements gathering and Analysis of cross-functional applications (over 500 Lotus Notes applications) - ESNA Application Analysis
Experience in enforcing the QUEST Methodology in testing phase - TLP
Experience in leading extremely fast paced independent projects with multiple deployment options and flexible rollout schedules - SID Claims project, Multi-Channel Appointment Settings project
Excellent Customer Skills in working on Global Support Team and Global Multi-Team Projects including Onshore/Offshore models
US/Canada/JAPA
Most recently, lead - 2 Onsite and 3 Offshore Developer team
5 Years of functional Marketing/Sales (Non-IT) experience - over 3.5 years with a Fortune 500 Company focused on Infrastructure (Power/Fertilizer/Chemical/Steel) projects

TECHNICAL SKILLS:

Siebel IP2016, JavaScript, JQuery, HTML5 & CSS3.0, OBIEE11g, Oracle 11g, Oracle12c, Oracle Cloud Infrastructure, Oracle CPQ, Oracle Engagement Cloud, Data-modelling, ODI, Fusion MW(ESB,BPEL), Salesforce.com (Dev & Administration), AWS (Solutions Architect, SysOps Admin, DevOPS), Android App Development, IOS App Development, Cloud Computing, GIT, RHEL7.3, Windows Server 2016, SQL Server 2016, Microsoft Project, JIRA, SAFe(Scaled Agile Framework), DEV OPS .

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