ERP Business Analyst Resume

SUMMARY

Accomplished HRIS professional with a proven track record for improving ERP functionality and customer satisfaction.
Has led many ERP and module implementations and provided excellent feedback to implementation team and management.
Successfully trained managers and end users on software functionality.
Looking for an opportunity dat will allow me to utilize my experience and passion for maximizing ERP effectiveness.

PROFESSIONAL EXPERIENCE

ERP Business Analyst

Confidential

Responsibilities:

As an ERP Business Analyst, I am involved in providing tax and regulatory compliance solutions to Oracle ERP customers in teh United States, Canada and Mexico.
These are customers who are no longer using Oracle for their customer support and has contracted with Confidential to provide compliance updates so dat they can continue to maintain their existing ERP platforms.
I am also an acting Product Owner using teh Agile/Scrum methodology and has acted in a Scrum Master capacity as well.
dis job requires an attention to detail and teh ability to work closely with Oracle developers to ensure dat teh solutions are timely, accurate and user friendly.

Senior Oracle HCM Support Consultant

Confidential

Responsibilities:

Provide HCM consulting and support to Everge Oracle Fusion customers. dis includes creating and testing new functionality as well as troubleshooting issues with existing functionality, including creating SR’s with Oracle.
Led calls with customers to discuss new issues and review status of existing issues. Analyze existing customer footprint and recommend ways to improve processes and functionality.
Scope out future patches and upgrades to prepare customers for testing those changes.

ERP Business Analyst

Confidential

Responsibilities:

As an ERP Business Analyst, I am involved in providing tax and regulatory compliance solutions to Oracle ERP customers in teh United States, Canada and Mexico.
These are customers who are no longer using Oracle for their customer support and has contracted with Confidential to provide compliance updates so dat they can continue to maintain their existing ERP platforms.
I am also an acting Product Owner using teh Agile/Scrum methodology and has acted in a Scrum Master capacity as well.
dis job requires an attention to detail and teh ability to work closely with Oracle developers to ensure dat teh solutions are timely, accurate and user friendly.

Senior Oracle ERP Analyst

Confidential, Bristol, VA

Responsibilities:

As a Senior Oracle ERP Analyst, I was involved in teh support of teh Oracle 12.1.2 implementation for HR, Payroll, OAB and OTL. During my time with Alpha I implemented SSHR for HR and for Benefits Enrollment.
I developed several integrators to assist with data loads and for various other solutions. I was teh primary payroll support for payroll and for year - end reconciliations.
I worked closely with teh payroll team during teh PA Act 32 rollout. Worked with developers for any RICE objects dat were needed.

Senior Consultant

Confidential

Responsibilities:

As a Senior Consultant, I was involved in full HRMS implementations (Magnum Coal, City of Detroit), as well as integrations and mergers (Walter Energy-Sloss Industries, Western Coal).
Teh range of experience includes requirements gatherings, configurations, documentation, CRP, UAT, training and support.
Success with these projects has enabled customers to maximize their investments in their ERP and provide a better user experience.
Teh range of Oracle modules implemented includes, HR, Payroll, OSB, OAB, OTL, SSHR and CWB.
I has been involved in developing ADI Integrators to aid in teh conversion of data from acquired or integrated companies, and to improved teh processes used for recording of everything from bonuses, balance adjustments, training and certifications.
Was teh liaison between management/user community and teh developers for all RICE projects.

Senior Functional Analyst

Confidential, Abingdon, VA

Responsibilities:

As a Senior Functional Analyst, I was involved in teh full HRMS implementation of 11.5.10 for HR, Payroll, OSB and OTL.
During my time with Alpha I managed a team dat was responsible for all support and training for users and super users.
We converted multiple merger and acquisition companies into Oracle during dis time. Learned SQL query language and worked with developers for any RICE items dat were needed.

Accountant/Accounting Manager/Assistant Controller

Confidential

Responsibilities:

Worked my way up in teh accounting world over a 20-year period with Confidential Company, Confidential Mining ( Confidential subsidiary), Peerless Eagle (AT Massey subsidiary), Confidential Hospital, and Cline Resource and Development.
Supervised teh finance/accounting group for various organizations and led teh networking and implementation of Mac and IBM networks.
Led teh automating of accounting and budgeting processes at different companies and implemented a new accounting package for Cline Resources.