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Senior Client Oracle Cloud Trainer Resume

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SUMMARY

  • More than 13 years of experience in Management Consulting in a variety of roles performing Project Management, Sales Development, Training and Communication Development, Oracle Technical Writing, Business Process and Quality Assurance Analysis in the following industries: Software and High - tech, Telecommunication, Banking, Retail, Energy, Aviation, Healthcare and Financial Services.
  • In these diverse Consulting roles, there has been a great deal of exposure to the following Oracle 11i and R12 modules: HR, PO, iprocurement, iexpense, AR, OM, isupplier, AP, Projects &Grants, Project Billing/Costs, GL, CE, Sales & Quotes, FA, e-tax, RMS, RSA, ReIM and Field Service Module, Credentialed Ambulatory 2015/2017 version Epic Trainer and Oracle financials and HCM.
  • Developed training documentation for Oracle R12 for the Financial E-business Suite using UPK.
  • Lead testing initiatives for Oracle R12 Financial E-business Suite.
  • Created and Delivered Oracle HR training material that increased end user navigation and decreased cost for the on boarding process for new employees.
  • Assisted with the Management of a server migration project that improved the storage management facility for Cox Communications Corporation.
  • Sales lead for a global private jet servicing company that increased sales revenue and gained new global clients.
  • Trained a Global Inside Sales Group at Microsoft Corporation to implement the use of the MPLA (Microsoft Product Licensing Advisor) tool that increased the number of closed sales cycles.
  • Responsible team member that helped gain a new client for the Southeast consulting group that led to an increase of sales revenue and gross profit.
  • Performed Quality Assurance Testing for third party application Softrak that was responsible for invoice management.
  • Epic Trainer for Ambulatory module for healthcare organizations.

PROFESSIONAL EXPERIENCE

Senior Client Oracle Cloud Trainer

Confidential

Responsibilities:

  • Created ERP finance training material in the Oracle Cloud using Articulate 3
  • Partnered with functional leads to develop specific business training material
  • Created HCM training for people management, expense, absence modules and exposure to benefits and T&L
  • Created Peoplesoft training for HCM modules

Epic Resident Clinical Go Live Support

Confidential

Responsibilities:

  • Participated in go live orientation training for clinic doc and ambulatory
  • Resident clinical support for clindoc version 2017
  • Managed issues/concerns for epic workflows for ICU processes

Epic Credentialed Ambulatory Trainer

Confidential

Responsibilities:

  • Epic trainer for ambulatory outpatient workflow process
  • Support trainer for opt/time Anesthesia for Pre/Phase II course
  • Successfully completed the Ambulatory Credentialing Process
  • Zone Led for “Go Live” support for West region Central Dupage Hospital (NWM)
  • Collaborated with Senior IDs for Ambulatory training material
  • Provided collaborated training on MyChart epic portal

Medical Student Pre-Clinical Rotation

Confidential

Responsibilities:

  • Worked with Senior level residents and physicians during weekly patient rounds
  • Attended weekly clinical workshops for hands on training for hospital procedures
  • Interacted with patients for examinations, diagnoses and follow ups on a weekly basis
  • Presented medical and clinical cases for Senior level physicians and classmates in workshops
  • Strong ability to learn new technology workflow processes and integration points
  • Strong understanding of pathology, pathophysiology, physiology and pharmacology
  • Proficient understanding of hospital workflows and clinical EMR

Oracle Uperform Training Developer

Confidential

Responsibilities:

  • Created training material for Oracle Field Service Module and Purchasing using the Uperform software
  • Developed course outlines for the supply chain track modules
  • Collaborated with senior trainers and developers to customize training material
  • Assisted with the management of the business process with Senior executives

Oracle UPK Training Developer

Confidential

Responsibilities:

  • Oracle training developer for RMS, ReIM and RPM for a global corporation
  • Developed detailed course outlines for finance, supply chain and reports
  • Collaborated with Senior business leads to develop customize training material
  • Developed and Implemented the TTT curriculum for the business trainers

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