Senior Client Oracle Cloud Trainer Resume
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SUMMARY
- More than 13 years of experience in Management Consulting in a variety of roles performing Project Management, Sales Development, Training and Communication Development, Oracle Technical Writing, Business Process and Quality Assurance Analysis in the following industries: Software and High - tech, Telecommunication, Banking, Retail, Energy, Aviation, Healthcare and Financial Services.
- In these diverse Consulting roles, there has been a great deal of exposure to the following Oracle 11i and R12 modules: HR, PO, iprocurement, iexpense, AR, OM, isupplier, AP, Projects &Grants, Project Billing/Costs, GL, CE, Sales & Quotes, FA, e-tax, RMS, RSA, ReIM and Field Service Module, Credentialed Ambulatory 2015/2017 version Epic Trainer and Oracle financials and HCM.
- Developed training documentation for Oracle R12 for the Financial E-business Suite using UPK.
- Lead testing initiatives for Oracle R12 Financial E-business Suite.
- Created and Delivered Oracle HR training material that increased end user navigation and decreased cost for the on boarding process for new employees.
- Assisted with the Management of a server migration project that improved the storage management facility for Cox Communications Corporation.
- Sales lead for a global private jet servicing company that increased sales revenue and gained new global clients.
- Trained a Global Inside Sales Group at Microsoft Corporation to implement the use of the MPLA (Microsoft Product Licensing Advisor) tool that increased the number of closed sales cycles.
- Responsible team member that helped gain a new client for the Southeast consulting group that led to an increase of sales revenue and gross profit.
- Performed Quality Assurance Testing for third party application Softrak that was responsible for invoice management.
- Epic Trainer for Ambulatory module for healthcare organizations.
PROFESSIONAL EXPERIENCE
Senior Client Oracle Cloud Trainer
Confidential
Responsibilities:
- Created ERP finance training material in the Oracle Cloud using Articulate 3
- Partnered with functional leads to develop specific business training material
- Created HCM training for people management, expense, absence modules and exposure to benefits and T&L
- Created Peoplesoft training for HCM modules
Epic Resident Clinical Go Live Support
Confidential
Responsibilities:
- Participated in go live orientation training for clinic doc and ambulatory
- Resident clinical support for clindoc version 2017
- Managed issues/concerns for epic workflows for ICU processes
Epic Credentialed Ambulatory Trainer
Confidential
Responsibilities:
- Epic trainer for ambulatory outpatient workflow process
- Support trainer for opt/time Anesthesia for Pre/Phase II course
- Successfully completed the Ambulatory Credentialing Process
- Zone Led for “Go Live” support for West region Central Dupage Hospital (NWM)
- Collaborated with Senior IDs for Ambulatory training material
- Provided collaborated training on MyChart epic portal
Medical Student Pre-Clinical Rotation
Confidential
Responsibilities:
- Worked with Senior level residents and physicians during weekly patient rounds
- Attended weekly clinical workshops for hands on training for hospital procedures
- Interacted with patients for examinations, diagnoses and follow ups on a weekly basis
- Presented medical and clinical cases for Senior level physicians and classmates in workshops
- Strong ability to learn new technology workflow processes and integration points
- Strong understanding of pathology, pathophysiology, physiology and pharmacology
- Proficient understanding of hospital workflows and clinical EMR
Oracle Uperform Training Developer
Confidential
Responsibilities:
- Created training material for Oracle Field Service Module and Purchasing using the Uperform software
- Developed course outlines for the supply chain track modules
- Collaborated with senior trainers and developers to customize training material
- Assisted with the management of the business process with Senior executives
Oracle UPK Training Developer
Confidential
Responsibilities:
- Oracle training developer for RMS, ReIM and RPM for a global corporation
- Developed detailed course outlines for finance, supply chain and reports
- Collaborated with Senior business leads to develop customize training material
- Developed and Implemented the TTT curriculum for the business trainers