Senior Client Oracle Cloud Trainer Resume

SUMMARY

More than 13 years of experience in Management Consulting in a variety of roles performing Project Management, Sales Development, Training and Communication Development, Oracle Technical Writing, Business Process and Quality Assurance Analysis in the following industries: Software and High - tech, Telecommunication, Banking, Retail, Energy, Aviation, Healthcare and Financial Services.
In these diverse Consulting roles, there has been a great deal of exposure to the following Oracle 11i and R12 modules: HR, PO, iprocurement, iexpense, AR, OM, isupplier, AP, Projects &Grants, Project Billing/Costs, GL, CE, Sales & Quotes, FA, e-tax, RMS, RSA, ReIM and Field Service Module, Credentialed Ambulatory 2015/2017 version Epic Trainer and Oracle financials and HCM.
Developed training documentation for Oracle R12 for the Financial E-business Suite using UPK.
Lead testing initiatives for Oracle R12 Financial E-business Suite.
Created and Delivered Oracle HR training material that increased end user navigation and decreased cost for the on boarding process for new employees.
Assisted with the Management of a server migration project that improved the storage management facility for Cox Communications Corporation.
Sales lead for a global private jet servicing company that increased sales revenue and gained new global clients.
Trained a Global Inside Sales Group at Microsoft Corporation to implement the use of the MPLA (Microsoft Product Licensing Advisor) tool that increased the number of closed sales cycles.
Responsible team member that helped gain a new client for the Southeast consulting group that led to an increase of sales revenue and gross profit.
Performed Quality Assurance Testing for third party application Softrak that was responsible for invoice management.
Epic Trainer for Ambulatory module for healthcare organizations.

PROFESSIONAL EXPERIENCE

Senior Client Oracle Cloud Trainer

Confidential

Responsibilities:

Created ERP finance training material in the Oracle Cloud using Articulate 3
Partnered with functional leads to develop specific business training material
Created HCM training for people management, expense, absence modules and exposure to benefits and T&L
Created Peoplesoft training for HCM modules

Epic Resident Clinical Go Live Support

Confidential

Responsibilities:

Participated in go live orientation training for clinic doc and ambulatory
Resident clinical support for clindoc version 2017
Managed issues/concerns for epic workflows for ICU processes

Epic Credentialed Ambulatory Trainer

Confidential

Responsibilities:

Epic trainer for ambulatory outpatient workflow process
Support trainer for opt/time Anesthesia for Pre/Phase II course
Successfully completed the Ambulatory Credentialing Process
Zone Led for “Go Live” support for West region Central Dupage Hospital (NWM)
Collaborated with Senior IDs for Ambulatory training material
Provided collaborated training on MyChart epic portal

Medical Student Pre-Clinical Rotation

Confidential

Responsibilities:

Worked with Senior level residents and physicians during weekly patient rounds
Attended weekly clinical workshops for hands on training for hospital procedures
Interacted with patients for examinations, diagnoses and follow ups on a weekly basis
Presented medical and clinical cases for Senior level physicians and classmates in workshops
Strong ability to learn new technology workflow processes and integration points
Strong understanding of pathology, pathophysiology, physiology and pharmacology
Proficient understanding of hospital workflows and clinical EMR

Oracle Uperform Training Developer

Confidential

Responsibilities:

Created training material for Oracle Field Service Module and Purchasing using the Uperform software
Developed course outlines for the supply chain track modules
Collaborated with senior trainers and developers to customize training material
Assisted with the management of the business process with Senior executives

Oracle UPK Training Developer

Confidential

Responsibilities:

Oracle training developer for RMS, ReIM and RPM for a global corporation
Developed detailed course outlines for finance, supply chain and reports
Collaborated with Senior business leads to develop customize training material
Developed and Implemented the TTT curriculum for the business trainers

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