PROFESSIONAL SUMMARY:

• Over 20 years of IT experience with strong hands - on skills in Technical Architecture, Design, Development, and Enterprise Application Integration
• Hands-on experience in modern application development and deployment practices
• Hands-on experience in CRM(Salesforce), PaaS (Heroku) and Middleware (Oracle Fusion) platforms
• Hands-on experience in Agile methodologies (Scrum and Kanban)
• Hands-on experience in business process analysis and application development management
• Strong in resource-planning, release and schedule management
• Certified Salesforce Administrator
• Certified AWS Solution Architect Associate and Developer
• Expertise in Retail, Telco (OSS/BSS) and Cable (VoIP & High Speed) domains
• Well experienced in vendor management and staffing
• Well experienced in consulting engagements for both domestic (US) and international clients

CORE SKILLS:

Salesforce: Service Cloud, DX, Gearset, Cervello

Heroku

Microservices

Containerization

Java (1.8+)/J2EE

Oracle

Data structures and algorithms

Performance tuning

SpringBoot

RabbitMQ

TDD

Service Oriented Architecture

BitBucket

JIRA

PROFESSIONAL EXPERIENCE:

Confidential, Kennesaw, GA

Development Manager / Lead Salesforce Developer / Architect

Responsibilities:

• Engineering development-lead for the migration of a 24/7/365 call center application from Oracle Fusion Middleware to 100 % Salesforce Lightning using SFDX.
• Gather and document client requirements, translate them into architectural designs and user stories in JIRA
• Conduct daily Scrum for a team of 5 developers, an Admin and a Product Owner
• Manage a team with several direct reports (both on-site and offshore), provide design direction, review code and enforce best practices.
• Lead Salesforce developer. Responsible for hands-on implementation of parts of the solution, building POCs and product evaluations
• Wrote several services/APIs using Apex
• Used declarative tools such as Process Builders and Flows
• Used TestDataFactory for testing Apex code
• Used fflib-apex-mocks and fflib-apex-common for persistence
• Developed UI components using LWC
• Rearchitected an integration with a third-party work order service provider using Outbound Messaging
• Integrated in-house Java apps with Salesforce using REST
• Developed the Apex integration code for sending emails with SendGrid
• Used Falcon template to create scratch orgs
• Used PMD to profile the code
• Created reports using Report Builder and Cloud4J
• Designed and implemented SpringBoot microservices to integrate with Salesforce as Connected Apps
• Refactored code to adhere to best practices and reduce technical debt
• Used BitBucket for version control
• Heroku Administrator. Responsible for managing the archiving solution (Cervello)
• Trained in AccelQ
• Manage product releases. Responsible for coordinating and setting correct expectations with customers for new deployments
• Member of the governance team
• Interview resources to expand Salesforce team

Technical Environment: Salesforce (Service Cloud), OmniChannel, Heroku, Salesforce DX, GearSet, SpringBoot, Java 8, BitBucket, JIRA, RedHat Linux, Oracle 12c.

Development Lead/Architect

Confidential

Responsibilities:

• Responsible for designing and seting up the environment (Created domains using Jython, built and deployed apps and enabled connectivity)
• Rearchitected a monolithic ADF applicaltion into three smaller apps.
• Developed several Java services
• Used OID for authentication
• Liaison between engineering, offshore, architecture and IT teams. Responsible for correct sizing and configuration of the environment.
• WebLogic administrator. Responsible for making sure the applications deployed don’t cause outage for customer (call center)
• Responsible for managing upgrades and patching of the environment. Used OPatch and BSU for patching
• Responsible for the security of the environment
• Managed offshore teams in India and China
• Performance-tuned the application by taking heap and thread dumps and using JProfiler

Technical Environment: Oracle Fusion 11g (ADF 11.1.1.7.1 , WebLogic 10.3.6 05), Oracle Enterprise Edition 11.2.0.3, Solaris x86 10.

Confidential, Boston, MA

Senior Principal Consultant/Technology Architect

Responsibilities:

• Led the end-to-end integration of the provisioning system with the clearinghouse vendor.
• As the integration lead, responsible for designing and defining the interfaces, develop the components and responsible for deployment and migration.
• Lead developer for order-management, device-provisioning (Cisco-BACC) and email-provisioning (Zimbra) components of the end-to-end solution.
• Designed the data-model for the order-management and the corresponding business logic and persistent components and the adapters for integrating with device-provisioning and email-provisioning partners.

Technical Environment: EJB3.0, Hibernate, Weblogic10.0, Oracle 10g RAC, and Solaris.

Confidential, Atlanta, GA

Technology Architect

Responsibilities:

• Over-all delivery lead for a multi-phase SOA based provisioning solution.
• As the delivery lead, responsible for coming up with development timelines, making sure that all the modules developed by different teams move forward on-time, identify any risks, make recommendations for every release, conducting design meetings, code reviews and mentoring junior team members.
• Also responsible for staffing the project with right resources and assisting the management with project planning.

Technical Environment: WebServices/EJB2.1/Hibernate/Weblogic9.2/Oracle 10g RAC/Solaris WebServices/EJB2.1/WeblogicIntegration/Oracle 9/Solaris

Confidential

Consultant

Responsibilities:

• Responsible for doing the architectural assessment of provisioning system in production for Confidential.
• Responsible for coming up with a road map for transformation.
• Managed the post production support team.
• This team was critical to the continued availability of the application.
• As the production support manager, was directly responsible for the application and its infrastructure.

Technical Environment: EJB2.1/Weblogic8.1sp4/ Solaris

Confidential, Atlanta, GA

Development Lead

Responsibilities:

• Lead developer in a 5-member development team in the integration of BMC Remedy (A trouble ticket management suite) with the client's Enterprise Service Bus (ESB).
• Responsible for the design and implementation of the integration solution for Integrated Service Trouble Management system in the Service Assurance domain.

Technical Environment: SOAP-Based Web Services/EJB2.1/Weblogic8.1sp4/ Solaris, IBM MQ

Confidential, Middletown, NY

WebLogic Integration workflow developer

Responsibilities:

• Developed workflows for provisioning 'High Speed Data' and 'Voice over IP'

Technical Environment: EJB2.0/WeblogicIntegration/Oracle 9/Solaris

Confidential, Pontiac, MI

MicroStrategy developer

Responsibilities:

• Implemented single-sign-on for the client's portal (on the GM QIS2 project primarily as a customization developer), integrated the portal with the reporting interface.
• Also integrated the reporting interface with a GIS interface.

Technical Environment: JSP/Weblogic7/Microstrategy/ESRI/Sun ONE 6.1 proxy server/Oracle 9/Soaris.