SUMMARY:

• Respected and well liked HCM Analyst with over fifteen years practical experience working with mid to large sized companies across various HCM applications in both functional lead (HR) or technical liaison (HRIS/T) roles.
• Recognized consistently for performance excellence and contributions to success in completing projects on time.
• Concise and friendly written and verbal communication style help build trust and strong bonds with on - site, remote and offshore teammates.
• Responsiveness to new experiences have provided the opportunities to work across all application modules, gaining both vital user experience, new training and making sure the product provided ensures a stronger more enjoyable end user experience. Standard tasks done for projects and day to day support include:
• Gather and document user requirements via user stories and in take interviews.
• Identify improvements and document application workflow processes.
• Translate and document technical requirements for HCM extracts or new development needs.
• Table configuration and maintenance of HCM modules.
• Identify security role needs for system users within HCM.
• Develop, perform, and lead System Integration, QA and/or UAT testing.
• Managing submissions of Service Request to vendors to ensure user issues are identified and resolved.
• Supporting users or standards via SLA/SLO for KPI metric reporting.
• Guide business users to realistic and viable resolutions for unclear or conflicting goals that still support the long-term department needs or business ten goals.
• Manage multiple concurrent tasks and priorities for complex, mission-critical and/or high-profile projects.
• Project Management module lead provide support with status updates/task tracking/manage resource allocation for leadership reporting.
• Continuous Knowledge Transfers via creation of user specific job aides and update online guided learning links.
• Testing quarterly updates and patches for HCM areas of support.
• 3 end to end application implementations
• 3 years of Oracle HCM
• 1 year of SuccessFactors SAP
• 10+ years of PeopleSoft
• Intermediateto Advanced proficient of full MS Office

TECHNICAL SKILLS:

APPLICATIONS/SOFTWARE: Oracle HCM Cloud, BI Publisher,Infor Lawson GHR v11, ALM, Atlassian JIRA, Power BI, Tableau, ETL, SLA PeopleSoft HRMS v5.0 - v9.2 Core HR, Absence Management, Manager Self Service (MSS), Employee Self Service (ESS), Query, eCompensation, TAM/applicant tracking, ePerformance, Campus Solutions, PeopleTools 8.52/8.53/8.55 , PeopleCode, Integration Broker & Application Engine. Meta4 (European based HRMS SaaS), MS Project, MS Access, MS Excel, Visio, SQL, MS SQL Server, Application Designer, Waterfall, Agile/SCRUM, KPI (key performance indicator) methodology, SAP SuccessFactors ATS (RM/ONB), ADP GlobalView HCM, ADP Enterprise HR v4.0, ADP Workforce Now, ServiceNow, SharePoint, Adobe Dreamweaver, SilkRoad, SOX, EDI 10, v5010, x12 builds, JDE on AS/400, XML, Go Anywhere, HP Quality Center, Authoria, Quick Test Pro, CSS Person, CSS Entity, Visual Paradigm UML and Toad Data Query Builder

WORK HISTORY:

HRIS Analyst

Confidential, Macon, GA

Responsibilities:

• Reports directly to Director of Human Resources.
• Lead ORC HCM Application - Responsible for implementation and configuration for conversion to Recruiting Cloud, Onboarding, Core HR, Talent Profile, Benefits and Compensation from Infor Lawson Global HR module V11 and the HealthCare Source Applicant Tracking System.
• Recruiting - configured templates used for requisitions (5), application templates and set up the varying phase and states dependent on the template workflow, templates for recruiter emails and profiles to use on tiles for career sites
• Onboarding- configured templates for checklist task
• Core HR - configured job, position, profiles and employee demographics data
• Talent Profile- configured picklist for licenses, education, certifications and performance goals
• Benefits- configured programs, eligibility and event rules and admin of transactions
• Compensation- configured calculation rules, fast calcs for worksheets and reports
• Develop dashboard and user specific report using Oracle HCM OTBI for all HR based reports

HRIT Analyst

Confidential, Tampa, FL

Responsibilities:

• Reports directly to Director of HR Technology, Talent Management.
• SAP SuccessFactors ATS on SAP Fiori for SAP S/4HANA with SuperAdmin role permissions, not Provisioning.
• Recruiting and Onboarding modules Admin for Global Recruiting community.
• Perform all configuration duties not handled by Provisioning
• Global point of contact for troubleshooting issues, e.g., replication to EC, RMK, requisition posting problems to career sites, approval routing or permissions issues
• Documentation of system process improvement
• Build and maintain a client specific knowledge base within the Service Now application
• HRIS Project member for Global Redesign of SuccessFactors ATS. Project changes impacted North America, United Kingdom, Poland, France, Netherlands and Belgium:
• Launched 4 new applications templates
• Launched 12 new requisition templates
• Launched 5 new offer approval templates
• Developed UAT test scenarios, staged cases, support for testers and led UAT biweekly calls
• HireVue Admin, HRIT implementation resource and general production support for users of the video interview application.
• Avature Admin, HRIT implementation resource and general production support for users of the standalone CRM application.
• DocuSign Admin, HRIT implementation resource and second tier production support for users of the e-signature application.
• HRIS TA Lead for compliance project for global job leveling.
• Perform System, QA and UAT testing for all changes impacting Recruiting and Onboarding modules.
• Identify all test scenarios, stage test cases and lead coordination for Recruiting/Onboarding UAT testing.

HRMS Meta4 Consultant

Confidential, Milton, GA

Responsibilities:

• Reported to Director of IT ERP, Americas.
• Supported 109 HR community users over 16 countries on the single global instance of HRMS application.
• IT Projects Lead for requirements gathering, prioritizing and managing all system requests.
• Developed process documents supporting System User Application Training, Job Events and an Annual System User Retesting.
• Created and ran ad-hoc reports for application users.
• Transitioned limited manager self-service reporting functionality for standard reports from application ad-hoc to using power pivot to derive timely reports from data warehouse.
• Led limited foundation re-implementation of application to support end user reporting functionality.
• Created new data interfaces for North America and European vendors.
• Supported data interfaces between Meta4, JDE and ADP GlobalView (US), ADP Workforce Now (Canada) and Zucchetti payroll applications.

HRMS Projects Analyst

Confidential, Milton, GA

Responsibilities:

• Same duties performed as a consultant.
• Supported existing data interfaces between Meta4, JDE, ADP and ATS SilkRoad.
• Provides support and guidance to HR generalists, management and other staff
• Used Agile/SCRUM, Waterfall or KPI methodologies, dependent upon project owner or scope.

HRIS Analyst

Confidential, Duluth, GA

Responsibilities:

• Short Term assignment as Lead Business Analyst was acting as the Project Manager.
• Project was to update existing and add new Retirement program functionality within the PeopleSoft v9.2 environment.
• Led internal customer requirements meetings.
• Updated Business/Technical requirements for project team.
• Constructed Visio program flowcharts to document new processes.
• Created and performed System testing and developed scenarios for QA to build test cases.

Project Manager

Confidential, St. Petersburg, FL

Responsibilities:

• Reported to Sr. Director of IT.
• Managed final phase of project deliverables, data conversion from CSS Person to PeopleSoft v9.1.
• Managed relationship with Project Key Stakeholders.
• Provided weekly status reports to Steering Committee Executive Cabinet.
• Created Business Requirements documents.
• Managed project plan and release meeting minutes.
• Managed direct and indirect resources, across departments.

Functional Systems Analyst

Confidential, Atlanta, GA

Responsibilities:

• Reported to both Director then VP of HR.
• Staff supplementation for HR for employee transactions.
• Supported field HR users on all aspects of PeopleSoft usage.
• Provided Payroll weekly report of employees impacted by Retro Benefits and/or Pay.
• Ran Benefits Administration (BenAdmin) manually twice weekly.
• Reviewed employee separation contracts for Payroll and Benefits Analyst processing.
• Updated configuration/base tables with changes for Open Enrollment.
• Created Process improvement documents.
• Identified processes for automation within PeopleSoft.
• Developed and led new HR system user training with focus on how to do data entry practice changes.

Sr. Consultant

Confidential, Greenwood Village, CO

Responsibilities:

• Reported to Department Head and IT Director.
• Documented requirements found during GapFit for Campus Solutions upgrade from v8.0 to v9.0.
• Updated Job Code foundation (configuration) tables to alignment with industry standards.
• Prepared system for usage of Salary Plan tables and implementation of Position Management.
• Created End User Training documents.

Interim Lead Functional Systems Analyst

Confidential, Atlanta, GA

Responsibilities:

• Twelve - month assignment as Lead Functional Systems Analyst, company analyst worked a growth project.
• Functional Lead for upgrade from PeopleSoft v8.9 to v9.1.
• Supported centralized HR users on all aspects of system usage, including table configuration for Open Enrollment.
• Identified six areas where automated or manual processes changes could replace application hard coding.

Sr. Systems Analyst

Confidential, Milwaukee, WI

Responsibilities:

• Reported to Director of Compensation/Benefits/HRIS.
• Lead resource for population conversions and system foundation (configuration) table maintenance for PeopleSoft v8.9.
• Supported Core HR modules: BenAdmin, HR, eBenefits, Payroll - NA.
• Developed and documented process changes within department.

Sr. Consultant

Confidential, Teaneck, NJ

Responsibilities:

• Documented Training Demonstrations for ADP Manager Self Service Support - Link2HR.
• Re-implementation of PeopleSoft v8.9 Position Management
• Documented System Requirements document.
• Documented existing Manager Self Service transactions process steps.

Sr. Consultant

Confidential, Morris Plains, NJ

Responsibilities:

• Reported to Director of Benefits from .
• Implemented eBenefits, eProfile, eProfile Manager Desktop and ePay.
• Updated configuration tables for Open Enrollment and documented basic HR Transactions.
• Reported to HRIS Director from .
• Implemented v9.0 customized modules of Employee eProfile and eProfile Manager Desktop.
• Developed new customized views of ePay and eBenefits developed in prior phase.
• Documented user differences between versions 8.9 to v9.0.

PeopleSoft HRMS Consultant

Confidential, Tampa, FL

Responsibilities:

• Reported to Director of IT supporting Benefits Administration.
• Converted 831 unique benefit programs from Base to BenAdmin v8.0 to allow for tenet clients to utilize BenAdmin for Hire, Life and Open Enrollment events based on tenet specific business rules.
• Documented IS Department in - take process.

Sr. Consultant

Confidential, Chicago, IL

Responsibilities:

• Short Term assignment to allow Lead Analyst to focus on final stages of upgrade PeopleSoft v8.9.
• Processed daily field requests for PeopleSoft v8.3, Payroll, HR, BenAdmin and Kronos TimeKeeper.