SUMMARY

• Over SEVEN years of Oracle UCM experience and possess a proven track record in successfully delivering mission - critical applications. This consists of experience in implementing dynamic web applications and managing content repositories using OracleEnterprise Content Management and ODC.
• Proficient in Oracle Universal Content Management Installation/Configuration, Development of customizations, Migrating from Environments and integrations to other CMS tools.
• Experience in creating requirements documents, process flowcharts, technical specification, user interface, and data modeling.
• Large-scale project development, support and administration experience.
• Strong Debugging, Design and development skills.
• Exceptional understanding and solution design experience on Migration projects (from one CMS platform to another CMS platform).
• Responsible for Requirement gathering, Solution Architecture-Designs, Implementation, Testing, Installations and Production Support.
• Extensive working knowledge in administration of Oracle UCM suite.
• Experience in providing OUCM infrastructure (Basic and cluster).
• Experience in integration of UCM with Active directory.
• As a UCM module lead I handled the end to end delivery activities successfully.
• Experience in handling Build and Release Management activities.
• OUCM Product trouble shooting, installation of patch and Maintenance.
• Have experience in integration of IPM with EBS suite and UCM.
• Experience in developing project plan with applying Agile and waterfall Methodologies. Production level experience in designing mission critical applications.
• Capacity planning and Fine-tune system for optimal performance.
• Experience in providing 24*7 production support.
• Ensuring the performance norms for Content Management Application over different releases.
• Experience in responding to RFP’s and making POC’s.
• Excellent communication, interpersonal and analytical skills and a highly motivated team player with the ability to work independently.
• Experience in writing custom Linux scripts to monitor the content server process.
• Vendor management, assessment, planning, building and maintaining relationships.
• Ability to work independently as a self-starter, and within a team environment.
• Excellent written and oral communication skills. Excellent analytical and problem-solving skills.
• Installing and setting up clustered and non-clustered UCM 11g using WebLogic 11g, setting up WebLogic Domains etc
• Installing and setting up clustered and non-clustered UCM 10g
• Setting up and customizing UCM by creating custom components, custom services, filters, schedulers etc
• Integration with Active Directory and LDAP
• Creating and setting up Metadata, Workflows, Security, Rules and Profiles etc
• Content and configuration migration via Archiver and CMU tools
• Worked with different out of the box components e.g Content Tracker, Content Categorizer, Dynamic Converter, Folders/WebDav, CMU tool etc
• Installation and troubleshooting of Oracle UCM
• Experienced in UCM customization and workflow creation.
• Experienced in UCM server administration, defining Security model, defining Metadata model.
• Experienced in setup Webdav configuration with UCM.
• Experienced in Archiver and Config migration Utility of UCM.
• Done the oracle UCM and Active Directory integration
• Worked on the oracle UCM and IBR (Digital Assets Management).
• Worked on the oracle UCM and OFR Integration.
• Worked on the oracle UCM and ODDC integration.
• Hands-on experience in configuration of Collaboration manager.

TECHNICAL SKILLS

Oracle UCM Modules: Oracle Universal Record Management (URM), Oracle Universal Content Management (UCM), Purchasing (PO), Payables (AP), Accounts Receivables (AR), Web center, Oracle Web Content Management (WCM), Oracle Web Center Imaging, Oracle Web Center Capture

Tools: SQL Plus, SQL Loader, TOAD, SQL Developer, JDBC, JDeveloper

Programming and Scripting: SQL, PL/SQL, Shell Scripting

Databases: Oracle 8i/9i/10g, SQL Server 2000/2005

Operating Systems: Windows 98/NT/2000/XP, UNIX, LINUX

PROFESSIONAL EXPERIENCE

Confidential, Alpharetta GA

Sr Oracle WCI Consultant

Environment: /Technology: Oracle WCC 11g, WebLogic 10g, SOA 11g, Oracle WCI 11g, BPEL, BAM, OSB, Jdeveloper 11g, Oracle Enterprise Capture

Responsibilities:

• Strong lead skills in Web Center IPM, including detailed knowledge of the solution.
• Responsible for requirements gathering, design, creating functional specs and identifying integration points.
• Configure Oracle Enterprise Capture Workspaces for different operating units.
• Configure Oracle Web Center Imaging.
• Integrate Oracle Web Center Imaging, Oracle SOA and Oracle EBS solutions for PO, NON PO and Supplemental Invoices.
• Responsible for administrating Oracle Web Center capture, Imaging, content and SOA.
• Installed Oracle Enterprise Capture 11 g, Oracle Web Center Content 11g, Oracle Web Center Imaging 11g, Oracle SOA 11.1.1.7, BPM, OSB and Jdeveloper 11g.
• Created Technical Design Document for Web Center components to Integrate with Oracle EBS.

Confidential, Alpharetta, GA

Oracle WCI Consultant

Environment: /Technology: Oracle WCC 11g, WebLogic 10g, SOA 11g, Oracle WCI 11g, BPEL, BAM, OSB, Jdeveloper 11g.

Responsibilities:

• Support of an Oracle Web Center Imaging environment, specifically used for Accounts Payable Assist the Oracle Support Team maintaining the application, troubleshooting issues with the IPM and SOA suite including BPM/BPEL, and integration with EBS suite for automated invoice processing.
• Address corrupted payloads, faults, callbacks, lost images, failed and other exception handling in IPM and SOA.
• Expand existing functionality to new business units.
• Responsible for user training and production support.
• Created Oracle BPM views for admin business users for better results.
• Responsible to track invoices in workflow and re-ingested invoices which were stuck in workflow.
• Integrated Oracle WCI and Oracle EBS though AXF Accelerator solution.
• Perform Onsite coordinator role and serve as a bridge between client and off shore team
• Worked closely with EBS team and DBA team in order to support Oracle WCI.
• Prepare support documentation and list step by step resolution for all daily reoccurring issues.

Confidential, Jacksonville, FL

Oracle UCM Consultant

Environment: /Technology: Oracle UCM 10gR3, Java/J2EE, IBM FileNet CS, IBM FileNet IS etc.

Responsibilities:

• Migrated legacy FileNet Image Services & Content Services document libraries to Oracle UCM/ Web Center Content.
• Played lead role in Business Requirement Gathering.
• Requirement analysis by interacting with UCM Team leads, Application developers and business users.
• Develop migration design document for various applications.
• Development & Unit Testing: Provided Oracle UCM training to perform data validation to Business users.
• FileNet Metadata & Content Extraction.
• Content Migration/Content Replication: created Batch Files by using custom JAVA utility. Also extensively worked on Oracle 11g Database for batch File preparations.
• Provided Mentorship for in house developers and designed, developed, troubleshoot, test, and implement components in UCM develop environment as directed.
• Worked on the UCM Desktop Integration suite to integrate desktop items with the UCM Content Server
• Worked on the UCM Dynamic Converter Dynamic Converter to transform on critical business documents. Used the Dynamic Converter to convert business documents into a Web page
• Used the UCM Content Integration suite to enable communication between the content server and image server
• Worked on the UCM Content Categorizer and the content categorizer APIs to integrate with third party categorization engines
• Created various profiles for different departments like IT and HR to limit access to other fields and confidential documents.
• Integrated Outlook email client withUCMto contribute content directly from Outlook email client.
• Full text search was configured usingOracle10g text.
• Worked on the Image Manager and Video Manager of UCM
• Worked on Customizing Workflows and developing criteria and basic workflows, while implementing jumps, and tokens for user to get notification through in their email.
• Point of contact for Oracle UCM related issues.
• Designed and Implemented Security Metadata design using Active Directory.
• Administration of Oracle UCM
• Implemented metadata, security in Oracle UCM
• Upgrade Oracle UDM/ URM Components and deployed in various environments. Also performed regression testing throughout all environments.
• Worked on Document Indexing related issues.
• Content bulk update/delete/modify
• I am Fluent in Stellent developer technologies including HCST - Hypertext Content Server Templates, HCSP - Hypertext Content Server Pages, HCSF - Hypertext Content Server Forms and IDOC - IdocScript functions and resource files. I am also a seasoned JSP/Servlet/HTML Developer and Administrator.
• Fully tested system before launch and after each update to ensure quality.
• Communicated with Oracle UCM Support team and/or with System Administrator for guidance on various issues, including content server and/or site uptime;
• Involved in analysis, design and development ofUCMand ODC and developed specs that include Use Cases, Sequence Diagrams, Visio diagrams and Activity Diagrams.

Confidential, Northbrook IL

Oracle UCM Consultant

Environment: Content Server 10gR3, 11g

Responsibilities:

• Responsibilities included installation, configuration, administration, development and implementation of Oracle UCM technologies.
• Configured the Oracle Content Server (CS), designed the security model, designed the metadata model, integrated with active directory, developed dynamic converter templates, developed iDOC scripts for fragments and integrated with other existing external applications and used ORACLE 10g/11g and SQL Server 2005/2008 databases.
• Led the UCM environment upgrades from 10gR3 to 11gPS3 in production, SIT environment and 11g in development environment.
• ConfiguredOracleFileStore Provider withOracle10gUCMto store all the documents inOracle10g Database.
• Implemented Oracle Document and Records Management (DRM) for Import Administration (IA).
• The DRM system is integrated with Oracle Capture; the paper documents are scanned and checked in to the Content Server.
• Developed the file plan, series, categories, triggers, and disposition rules.
• Responsibilities included configuration, administration, development, security model design, metadata model design and integration with active directory.
• Implemented UCM Collaboration Manager for senior management project collaboration.
• Implemented UCM Wiki solution for internal collaboration.
• Created security custom roles and assigned to the user.
• Requirements Analysis by interacting with the Content Management Team Leads and Business Users.
• Study and assess the clients systems and business processes.
• Created and maintained enterprise security including the access rules definition using the Web Center Security.
• Core member in Web Center content migration.
• Export and import file plans and record content from development instance to production.
• Link records with various system as well as user profiles.
• Create and manage simple profiles for record scanning and storage.
• Generate reports from Record Folders and categories.
• Perform user-end URM functions such as browsing a file plan and creating records
• Customizing Search and creating physical content.
• Configuring Physical content management system.
• Configure URM security. Configure Physical Content Manager
• Create a file plan, disposition instructions, and triggers
• Screen records, record folders, and record categories
• Schedule tasks. Manage audit trails

Confidential, Santa Clara, CA

UCM Consultant

Environment: Content Server 10gR3

Responsibilities:

• Participated in Server side and Client side programming
• Worked on the Image Manager and Video Manager of UCM
• Worked on Customizing Workflows and developing criteria and basic workflows, while implementing jumps, and tokens for user to get notification through in their email.
• Created a user Interface through HTML and JSP
• Involved in developing various Servlets.
• Tested and validated the application on different testing environments.
• Direct Interaction with client for understanding and capturing functional requirement of the business.
• Discussing the enhancement request with the business users to understand the user needs.
• Analyzing and evaluating various options available in the URM system.
• Implementing the findings in the URM environment for validation to make sure requirement can be achieved.
• Creating the approach document with all the pros and cons.
• Actively involved in analyzing and collecting user requirements
• Wrote Specification for the development. Screening of Records by disposition authority.
• Schedule screening report pages.
• Assigning supplemental markings to a record folder
• Reapplying a disposition rule to all records folders.
• Managing classified records. Processing Retention assignments in an event based model.
• Created Internal and external Retained content. Created Retention Schedules and series.
• Designed metadata structure for Records folder
• Creating Records and non-Record content for Retention
• Developing new check in Menu options for Records
• Customizing Metadata Display. Customizing an options list for Check in form
• Add a custom Check-in Template.
• Created security custom roles and assigned to the user.
• Requirements Analysis by interacting with the Content Management Team Leads and Business Users.
• Study and assess the clients systems and business processes.
• Created custom portlets, pages, content items. Web Services -bindings defining the message format and protocol details for the web services were developed.
• Created and maintained enterprise security including the access rules definition using the Webcenter Security.
• Created folders, communities, pages and portlets in Webcenter.
• Core member in Webcenter content migration.
• Extensively worked in Webcenter publisher and had the complete control on the security levels.

Confidential, Charlotte, NC

Stellent Consultant

Responsibilities:

• Delivered third level technical support to current and new business applications implemented using Stellent/Oracle UCM 10gR3.
• Ensured smooth running of the workflow applications; providing global technical support for workflow systems viz., ERP/Non-ERP, Optika-Imaging Software (Stellent IBPM - currently know as Oracle UCM).
• Dealt with local & global customers; providing 24x5, Level1, Level2 and Level3 support. Installed, configured and tested Stellent/Oracle UCM 10gR3 in test environments monitored the same and reported my findings to my managers.
• Worked with business analysts on incident tickets and service requests related to Security models and made sure all the issues were resolved within SLA.
• Took the lead role in handling change requests for adding new metadata fields and also created custom reports using SSRS.
• Created new custom search pages and custom check-in screens using tables, views and
• DCL, for the AP team and made sure no metadata information is compromised.
• Co-ordinated with the functional team in planning session to identify the criteria and security group for implementing new criteria workflow and documented the same. Installed new components using component manager, performed UAT and reported my findings to my managers.
• Analyzed all the documents that are required for the progress of releases such as Functional Requirement Specifications, System Requirement Specifications, and change request.
• Monitored, delivered and evaluated technical support metrics, identifying required actions necessary to achieve service level and quality targets, maximize first time call resolution, and minimize customer complaints, transfers, and escalation.
• Worked with content creators to improve and modify content;
• Created a Microsoft Word template with a custom macro to help users quickly create consistent content;
• Documented and trained users on how to install and use the Word template;
• Utilized WebDav to speed up content migration process;
• Functioned as the primary point of contact for content related issues.
• Administrator for various web applications that were built in HTML, ColdFusion, ASP, Lotus Notes Domino, and/or XML;
• Monitored IIS and the databases (MS SQL Server and Oracle 9i);
• Resolved performance issues of web servers;
• Created original graphics for new pages or events;