SUMMARY:

• Over 19 years experience in IT with the last 17 years configuring, implementing and supporting Oracle EBS Applications.
• I am Seeking a challenging position of Oracle Functional Consultant position in a reputed organization to utilize my experience and my knowledge to benefit the organization. Deep knowledge of iProcurement, iExpense, Purchasing, Inventory, Order Management and Sysadmin.
• Responsive and alert to new learning and research concepts, ideas, and technologies.
• Ability to work in a team - oriented, collaborative environment.
• Motivated and competent to contribute time and effort to work assigned.
• Participate in meetings and follow up with resulting action items as needed.
• Good analytical, conceptual, and problem-solving abilities.
• Ability to learn new tools and technologies.
• Ability to organize and prioritize and assist in the execution tasks in a high-pressure environment as requested.
• Ability to work effectively in a multi-cultural environment

PROFESSIONAL EXPERIENCE:

Oracle Applications System Administrator

Confidential

Responsibilities:

• Instance Management ( Dev, Dev1, Dev2, Test and Prod)
• Raising, tracking RFC’s and SR’s (share with Functional resources)
• JIRA Support Ticketing System ticket triage dashboard management and reporting document intake and management process document rules/policies/procedures document and enforce change management policies iExpense Administrator
• Provide daily monitoring of system access, processes, system security, data integrity, workflow and concurrent managers in all instances
• User provisioning.
• Assist users with problems and resolves issues.
• Create test plans, test cases, test scripts and perform functional testing.
• Create and maintain system documentation.
• Work with existing systems to track and manage requests and issues.
• Role, Menu, Responsibility management (in conjunction with Internal Audits)
• All coordination with Oracle On Demand
• Approval limit management for Purchasing iProcurement and iExpense
• Approval hierarchy management for Purchasing, iProcurement and iExpense
• Workflow Administrator for iProcurement and iExpense
• Printer, scanner setups
• Assist developers/techs with supporting interfaces
• Establish and maintain document library
• Establish, track, and communicate system usage metrics

Oracle Applications System Administrator

Confidential

Responsibilities:

• Provides system administration support for the Oracle eBusiness Suite. Implement process improvements to existing system administration and change control processes by altering existing processes, removing non-value added steps, or through the introduction of automation.
• Lead the installation of new modules, revisions and enhancements to existing cache, test, demo, development, patch, and and production instances.
• Works closely with business users to gather, prioritize and configure new functional and technical requirements for Oracle eBusiness Applications.
• Provide daily monitoring of system access, processes, system security, data integrity, workflow and concurrent managers in the following instances: Demo, Test, Patch,, Development and Production for 11.5.10 and Release 12.
• Create custom menus, submenus, custom responsibilities, and request groups.
• Create roles, register forms, functions, executables, concurrent programs and managers.
• Define and setup flexfields.
• Setup and maintain approval groups and approval assignment.
• Creation and maintenance of user accounts and all related application access includingpassword resets.
• Creation and maintenance of printer setups in Oracle, including working with the DBA totest printer setups.
• Provide end user support to include user profiles, security administration, application connectivity issues related to the end-user desktop, and Internet Explorer and Jinitiator functional/technical support. Also responsible for the configuration and implementation of Change Management and Version Control systems.
• Administer, support, and troubleshoot Workflow issues for iProcurement and Purchasing.
• Troubleshoot Inventory, Purchasing, iProcurement, Order Management, Workflow and Receiving issues.
• Participate in the recruitment and interview of new developers, and functional and technical analysts.
• Assist the developers and vendors with supporting interfaces.
• Help write and maintain the documentation library.
• Provide support to over 4000 end users and 24 hospitals by interacting with end users to troubleshoot problems and or to test new functionality within the product.
• Provide first level support for logging and maintaining TAR/SR with Oracle Support and assist with the research, application, and testing of Oracle patches.
• Communicate with other departments regarding functional system to report/resolve tars/issues.
• Troubleshoot software issues.
• Define system and personal profile options. Assist with the research, application, and testing of
• Works with IT staff and other functional system managers to define interfaces and program changes.
• Works with multiple departments and facilities across the corporation to understand complex business processes and strategies, and configure applications and systems into efficient business solutions.
• Test functionality of program changes, upgrades and patches, and any new requirements with technical resources for development activities.
• Modify configurations setup in Inventory, Purchasing, Iprocurement and Order Management to meet changing business requirements and processes. Assist with ongoing end user and develop How-to-Documents for end users.
• Help internal staff to overcome technical issues.
• Take a lead in the Rollouts of new facilities of the HHC network. Provide the hospitals with detailed analysis of Oracle Applications functionality to aid in problem solving and interfaces to other applications.
• Resolves support tickets for support issues and change management in the BMC Remedy support system.
• Backup person for all team members except DBA and Developer. Also, provide backup for the Oracle e-Business Trainer.

Oracle Functional Lead Analyst.

Confidential

Responsibilities:

• Provided Oracle applications system administration expertise. This expertise is in support of Oracle implementation in support of North Americas Oracle implementations and day-to-day maintenance and support of the entire Oracle environment including Testing,, and Production instances.
• Creation and maintenances of user accounts and all related application access including password resets. Creation and maintenance of printer setup in the Oracle Applications, including working with Unix Team to create, modify, and test UNIX printer setups. Administer and trouble shoot Workflow issues Requisitions and Purchase Orders as required.
• System configuration in support of Oracle Financial, Human Resources (including Payroll), Purchasing, Account Payables, Receivables, Projects, Cash Management, Fixed Assets, General Ledger, and Self-Service Applications including custom functions, menus, responsibilities, flexes fields, mass creation of user accounts, printers, and additional tasks as required
• Provide end user support to include user profiles, security administration, application connectivity issues related to the end-user desktop, and Internet Explorer and Jinitiator functional/technical support. Also responsible for the configuration and implementation of Change Management and Version Control systems.
• Implement process improvements to existing system administration and change control processes by altering existing processes, removing non-value added steps, or through the introduction of automation.
• Work with business unit, sector, and shared services team members on detail level analysis of Oracle Applications functionality to aid in problem solving and interfaces to other applications.
• Report and analyze call ticket statistics in support of process improvement, service level agreements (SLAs), and reporting of individual and team metrics. This information is analyzed to understand the cause of call tickets and improve the processes and support model and best practice sharing with other business units and sectors
• Responsible for Web design, various software installations, CGI script installation,PHP script installation, FTP (File Transfer), Website setup, Website security, system configuration, eCommerce setup, system administration, data entry and customer support.

Business System Analyst

Confidential

Responsibilities:

• Executed and documented all set-ups required for the Enterprise Production and Management System, the core system required to support the e-Services business within Xerox Corporation.
• Implemented modules included Oracle Manufacturing, Oracle Cost Management, Oracle System Administration, Oracle Workflow, Oracle Human Resources and Oracle Financial in support of Xerox customer Oracle Corporation and Oracle Global.
• Established Oracle Application support process, trained end-user and wrote documentation for Accounts Payable, Accounts Receivable, Inventory, Order Management, Work In Process, Bills of Material and Purchasing. Participated on EPMS Core team to ensure effective communication and sharing of applications knowledge.
• Responsible for interviewing end-users and management to determine requirements for developing requirement specifications for building and executing test plans. Analyzed application problems and developed solutions. Had the lead role in testing system modifications, customizations and enhancements to the application for gap analysis.
• Responsible for documenting Oracle TARs, support issues, resolutions and change control processes. Tested, supported, and maintained changes and new development in the various applications and modules.
• Provided 2nd Tier user application support for Oracle Applications for Release 11.0.3 and Release 11.0.5 (release 11i) for Xerox e-Services and maintain technical library. Responsibilities included supporting all installed modules of Oracle Applications Release 11.03 and 11i and Self Service Web Applications.
• Primary support and contact person to Oracle Support for technical resolutions assistance and support issues. Conducted patch research prior to application by Oracle DBA. Managed Oracle Applications security to include concurrent programs, reports and profile options.
• Responsible for auditing system resources, incorporating custom programs, creating custom menus, revising descriptive flexfields, etc.
• Organizes, develops and conducts ongoing Oracle and other business application initiatives. Worked on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Managed a team of developers and DBA's, who played a major role in the implementation of an integrated order processing, manufacturing, and accounting ERP system to support Xerox e-services multi-site operations using a shared multi-organization database, a shared high speed private wide area network, and a shared high availability enterprise server. This team was responsible for Application Development, Database Administration, 11i upgrade with integration to iStore and providing support to other Xerox Document Technology Centre for all installed modules of Oracle Application Release 11, Release11i and self-service web applications.
• Worked with developers to identify, evaluate, and recommend third party software solutions. Assisted/guided developers in implementing solutions and procedures that were cost effective and that met user requirements. Conducted application testing (module, integration, etc.) and ensured technical readiness at implementation sites.
• Identified how information is shared in the Xerox e-Services organization, and how it flows between financial and manufacturing applications to accommodate Xerox e-Services financial reporting.
• Implemented new system hardware and software, performed troubleshooting of network application server hardware and operating system software. Set up and maintained users accounts and password control procedures.
• Performed daily LAN administration functions, including daily backups, system monitoring, data storage, data processing, network services and applications. Created file systems and performed all file server administration functions, including adding and deleting users, assigning and changing passwords, and end users.

Communications-Computer Systems Technician

Confidential

Responsibilities:

• Responsibilities: Implemented new system hardware and software, performed trouble-shooting of network application server hardware and operating system software. Set up and maintained employee and user accounts and password control procedures for user accounts.
• Performed all LAN administration functions including but not limited to daily backups, system monitoring, data storage, data processing, network services and applications. Created file systems and performed all file server administration functions, including adding and deleting users, assigning and changing passwords, and end users.

Senior Accountant

Confidential

Responsibilities:

• Responsible for processing major pay accounts, bank reconcilements, month end close activities and account receivables. Performed daily audits of 84 store accounts balance sheets and wire transfers. Performed accounts payables, receivables and year-end audits.