PROFESSIONAL SUMMARY:

• Total 12 years of extensive experience in Sales and Supply chain domain which includes:
• 7 years as Functional consultant for Oracle SCM, Manufacturing & CRM Modules.
• 5 years in Sales & distribution, customer service and as Oracle super user, implementation coordinator.
• Worked 2 years as business super user for Oracle Order Management Module, Pricing & Quoting actively participated in Oracle OM implementation.
• Solid experience in P2P and O2C process.
• Working knowledge on Oracle Supply Chain Management (SCM) and Manufacturing modules in the areas of Purchasing, Inventory, Sourcing, iProcurement, iSupplier, Order Management, Configurator, Advanced Pricing, BOM, WIP, Costing, Engineering, Service Contracts.
• Working knowledge on Oracle Customer Relationship Management (CRM) in the areas of Marketing, Install Base, Quoting, Depot Repair, iStore.
• Basic technical SQL skills and good experience working in highly technical interface projects.
• Involved in complete lifecycle of a project starting from requirement gathering, solution designing, testing, and migration to Post implementation support.
• Extensive experience in the Functional aspects of Oracle Applications 11i & Release 12.
• Experience includes execution of Oracle Applications implementations including the exposure to e - Business Suite Release 12, numerous Application Support projects with high level of Customer Satisfaction.
• Adept in reviewing and analysing the business scenarios, processes and activities, evaluating end user requirements and custom designing solutions and troubleshooting any problems in the process.
• Demonstrated abilities in mapping business requirements and translating these requirements into Oracle applications functional specifications and detailed test plans and custom designing solutions
• Has Domain experience in the areas of Product testing, Order Management, New product development, Payment collection, Quality rejections handling, Channel management, Service and Marketing.
• Dynamic professional with excellent problem identification and root cause analysis skills, strong leadership, team management, Client relationship and interpersonal traits.

PROFESSIONAL EXPERIENCE:

Confidential

Oracle Functional Consultant- Onsite Lead

Responsibilities:

• Played an active role in Transition phase - Took Knowledge Transfer (KT) from the existing vendor and given KT to new vendor
• Support five instances of different business units.
• Involved in support and minor enhancements in following modules:
• SCM modules - Purchasing(P2P), OM(O2C), Inventory, Pricing, Quality, Planning, Sourcing, iProcurement, iSupplier, Advanced Pricing
• Manufacturing Modules- BOM, WIP, Configurator, Costing, Engineering
• CRM Modules - Depot Repair, Install Base, Istore, Quoting, Service Contracts
• Involve in requirement gathering, Design, Testing, migration custom functionality and support activities.
• Involve in Knowledge Transfer sessions from project team and support the functionalities developed by them.
• Currently working as an onsite lead coordinating between business users in US and support team in offshore.
• Expertise in handling high priority (P1) issues.

Environment: Software Oracle SCM. Manufacturing & CRM

Confidential

Implementation Consultant- Oracle OM, Inventory, Purchasing

Responsibilities:

• Worked as part of Oracle SCM (OM, PO, and INV) Implementation team.
• Played active role in all phases of implementation like Requirement gathering, Solution design, configuration and Testing.
• Handled CRP1, CRP2, UAT, User, Migration and Go-live sessions.
• Prepared RD020, BP080, MD050, TE040, BR100 documents.
• Played an active role in support phase, handling support issues and change requests.

Environment: Software Oracle SCM.

Confidential

Functional Consultant-Implementation - Marketing and Purchasing

Responsibilities:

• Worked from onsite at Client location.
• Implemented Oracle Marketing and Purchasing(P2P), OM(O2C), Adv Pricing, Quoting
• Played an active role in Requirement gathering, Solution design, configuration and Testing.
• Handled CRP1, CRP2, UAT, User, Migration and Go-live sessions.
• Prepared RD020, BP080, MD050, TE040, BR100 documents.
• Played an active role in support phase, handling support issues and change requests.

Environment: Software Oracle SCM, CRM R12.

Confidential

Functional Consultant-Configuration, Support, Presales

Responsibilities:

• Part of configuration team involved in reimplementation from 11i to R12.
• Involved in Support of SCM modules- Purchasing Inventory, Pricing, Order Management, Procurement contracts,
• Involved in POC preparation and client presentation on iModules like iProcurement, Sourcing, iSupplier and EAM
• Worked as Part of Presales team and involved in product demonstration of Depot Repair, EAM, iProcurement, Sourcing, iSupplier.
• Worked in Onsite and Offshore model project, coordinating with Onsite team

Environment: Software Oracle SCM, CRM R12.

Confidential

Sales Manager

Responsibilities:

• Handled Channel management - Agent, Broker and Corporate channel.
• Involved in agent identification, enrolment & development activities.
• Involved in need analysis, consultation, negotiation, marketing,, business development and customer service.
• Coordinated with Risk engineering, Underwriting, Operations and Claims team for risk assessment, approvals, quotations, policy documents& faster claim process.
• Developed aggressive sales strategies to achieve budgeted monthly sale.
• Handled Motor, Health, Personal Accident, Property, Casualty, Marine & Engineering Insurance products.
• Completed Licentiate and Associate ship level s in non-life Insurance domain conducted by Insurance Institute of India.
• Winner of national level contest, ‘Marketing Warfare 2009’ conducted by the company.
• Handled Original Equipment Manufacturers(OEM) sales and service tasks
• Worked as Oracle ERP super user on modules like Oracle Order Management, Pricing, and Quoting.
• Worked with ERP vendor in Implementation and support of Oracle Modules
• Trained end users to work on Oracle Modules for sales related activities.
• Handled OEM customers, coordinated with internal departments and met customer demands.
• Developed aggressive sales strategies to achieve budgeted monthly sale.
• Planned the schedules of the clients and accordingly dispatched materials as per customer requirements.
• Managed & resolved customer queries in effective and efficient manner.
• Coordinated for client visits, quality inspections and purchase of raw materials.
• Actively involved in new product development and payment follow-ups.
• Successfully handled a project for reduction of payment outstanding and got appreciations from the top management.
• Worked in the area of Product testing- Testing of Brake Linings & disc brakes.