Oracle Analyst Resume
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Objective
- Oracle Analyst with experience in Oracle R12 EBS, with a background in Computer Network Administration.
- Looking to apply my 4 years of IT experience to assist in streamlining, designing, and to provide further business application use cases.
- Highly motivated to learn new processes, and to show my ability to learn and adapt.
SUMMARY
- Providing functional support for Oracle EBS R12, as well as support as the system administrator.
- Supporting over 150+ employees, including the corporate headquarters, and 7 warehouses.
- Ensuring ongoing support for user requests. Utilized ZenDesk for user requests.
- Used Dataload to make mass changes to already established databases, as well as SQL to query said databases.
- Maintained documentation for all daily business functions for quick resolution of user requests.
- Supported B2B in the form of EDI documents. Also performing network support on an as needed basis.
- Ability to perform simple to moderately complex SQL statements and understand changes to databases
- Exposure to various Oracle EBS application modules
- Strong written and oral communications with both technical and non - technical users
- Change management - gathering information, analyzing, and documenting changes to systems
- Prioritization of multiple tasks and delivery of said tasks in timely manner
- Excellent Microsoft Office skills (Excel, Outlook, Word)
PROFESSIONAL EXPERIENCE
Oracle Analyst
Confidential
Responsibilities:
- Experience in Order Management, E - Commerce Gateway, Warehouse Management, Inventory
- Day to day functional support for ongoing business processes
- Onboarding and offboarding of all employee’s user accounts
- Functional support of B2B communication (EDI and other internal sites)
- Analyzed Kanban cards used in warehouses/CNH factories for optimization and data validation
- Use of Loftware Labeling to create scannable barcodes
- Use of TOAD for Oracle to query back-end databases to analyze changes
- Use of MS Excel to organize and deliver requested user changes
- User account administration (end dating accounts, responsibility changes, etc)
- Conducted semiannual audit to maintain Oracle licensing compliance
- Responsible for the transmission of financial documents to and from Trinity and 30+ CNH plants, as well as several smaller customers
- Corrections to documents (810’s, 856’s, 945’s etc) as needed on a day-to-day basis
- Network Administrator
- Onboarding and off boarding of all network accounts as well as internally used sites
- Key member of headquarters move in 2020
- Key member of disaster recovery due to ransomware attack in 2020
- Permission changes, creation of new groups, etc
- Deployment of domain controllers
- Desktop support for Windows 10 machines
Network Admin Intern
Confidential
Responsibilities:
- Deployment of 100+ workstations to supported warehouses
- Deployment of several domain controllers
- Active Directory support for 150+ employees
- Desktop support for Window 10 machines