Systems Analyst Resume
Schaumburg, IL
SUMMARY:
- Over 12 years of strong professional consulting experience in SAP Basis technology with expertise in SAP HANA migrations, OS/DB migrations, SAP version upgrades, SAP enhancement package upgrades, and full lifecycle implementations.
- Experience in designing and architecting High - Availability (HA) and Disaster Recovery (DR) landscapes.
- Experience in business function activations, support package upgrades, JVM upgrades and kernel upgrades.
- Experience in SAP and non-SAP system integration with ALE, RFC destinations, tRFC and qRFC queue configuration, Gateway, Internet Communication Manager (ICM), SOA Web Services, Proxies, Single Sign-On, JCO destinations, SSL Certificates, Reverse Proxy, Federated Portal Network, SAML 2.0, Kerberos SPNego, LDAP, JDBC and ODBC.
- Experience in system landscape design, hardware sizing, instance design, load balancing, workload analysis, performance tuning and end-to-end root cause analysis.
- Experience in system copy/refreshes, Post-Copy Automation (PCA), client administration - creating and copying clients.
- Experience in JAVA J2EE system administration using NetWeaver Administrator (NWA), Visual Administrator (VA), ConfigTool, Software Deployment Manager (SDM), JAVA Support Package Manager (JSPM) and JCMON.
- Experience in all administration activities including DB administration, OS (UNIX, Windows) administration, print and spool administration and SAP router configuration.
- Knowledge in SAP Security and Authorizations - security models, user management, profile generator (PFCG), CUA, global user administration, transport management, monitoring, user tracing, troubleshooting, audit and compliancy requirements.
- Experience in full lifecycle implementation and administration of R/3 - Enterprise 4.7, 4.6C, 3.1I
TECHNICAL SKILLS:
ERP: ECC 6.0, ECC 5.0
Business Suite: CRM 7.0, CRM 6.0, CRM 5.0, SCM 7.0, SCM 5.0, SRM 5.0, SRM 4.0, MII 12.0, FSCM Biller Direct 6.0
NetWeaver: PI 7.3, PI 7.1, PI 7.0, EP 7.3, EP 7.0, BW 7.0, BW 3.5, NWDI 7.0, CPS Redwood 8.0, ADS 7.0, BI Accelerator 7.0, TREX 7.1, TREX 7.0, liveCache 7.0, Web Dispatcher 7.0
Business Objects: SBOP BI 4.0, SBOP Enterprise XI 3.1 xApps: GTS 7.0, xRPM 4.5, xRPM 4.0
Solution Manager: SOLMAN 7.1, SOLMAN 7.0, SOLMAN 4.0
GRC: VIRSA, GTS 7.0, NFE 1.0
Databases: SAP HANA, Oracle 11g, Oracle 10g, Oracle 9i, MS SQL Server 2008 R2, MS SQL Server 2005, MaxDB, DB2
Operating Systems: AIX 6.1, AIX 5.3, i5/OS, SUN Solaris 10.0, SUN Solaris 9.0, SUSE Linux 10, SUSE Linux 9.0, HP-UX 11i, HP-UX 10, Compaq Tru64, Windows 2008, Windows 2003
Cluster Softwares: IBM Tivoli System Automation Software, Microsoft Cluster Server (MSCS), VMware vSphere
PROFESSIONAL EXPERIENCE:
Confidential, Schaumburg, IL
Systems Analyst
Responsibilities:
- Migrated SAP BW 7.3 on Oracle 11.2.0.4 to SAP BW 7.4 on SAP HANA SPS 10.
- Ran SAP quicksizer for SAP HANA sizing.
- Installed SAP HANA Database, Client and Studio.
- Executed SAP upgrade and Database migration using Database Migration Option (DMO) of the Software Update Manager (SUM).
- Setup SAP HANA system with one system database and multitenant database containers.
- Setup distributed SAP HANA system with multiple active and standby hosts for high availability.
- Installation and configuration of SAP Landscape Transformation (SLT).
- Registration of SAP HANA system in SLD and integration with SAP Solution Manager.
- Administration of SAP HANA system using SAP HANA Studio and SAP HANA Cockpit, SAP HANA Application Lifecycle Management, SAP HANA HDBSQL.
- Scheduled regular backups and performed recovery of SAP HANA databases.
- Configured custom templates to enable Technical Monitoring for various SAP and non-SAP landscape.
- Configured thresholds and alerts for various metrics in Technical Monitoring.
- Configured ChaRM for transport management in various landscapes by creating ChaRM projects, maintenance cycles, workflows for various change documents.
- Implemented end-to-end Business Process Monitoring.
- Configured monitoring objects, alerts and notifications for Business Process and Interfaces Monitoring.
- Integrated Job Scheduling Management with Business Process Monitoring to document, schedule and monitor relevant background jobs.
- Installed HPQC Adapter add-on in Solution Manager and HP Enterprise Integration for SAP Applications in HPQC.
- Integrated HPQC (ALM) with Solution Manager for Test Management and Defect Management.
- Designed and executed SRM 5.0 to SRM 7.03 and SRM-MDM Catalog 2.0 to SRM-MDM Catalog 7.02 version upgrades.
- Designed and architected integration of EP, SRM, SRM-MDM Catalog and ECC systems.
- Designed and configured ALE integration between SRM and ECC systems.
- Deployed and configured SRM and SRM-MDM Catalog portal content in EP.
- Configured system object definition and SSO between EP and SRM and SRM-MDM Catalog systems.
- Deployed and configured SRM Business Process Repository (BPR) in SOLMAN for Business Blueprint and Solution Documentation.
- Evaluated ECC6 EHP7 update dependencies and compatibility with various SAP and non-SAP systems in the landscape.
- Performed a scope and effort analysis to provide effort estimation for adjusting development, custom code, modifications and testing activities.
- Developed and optimized the ECC6 EHP7 update process and the project plan for minimum downtime.
- Executed ECC6 EHP7 update using the near-Zero Downtime Maintenance (nZDM) capability in Software Update Manager (SUM).
- Designed and architected the integration of EP, NWDI, SOLMAN and ECC, CRM and GRC systems.
- Installed and configured EP 7.31.
- Configured SAML 2.0 based Identify Federation on Oracle Access Manager 7.1 for EP authentication.
- Configured EP to use SSL server certificates.
- Configured system object definition and SSO between EP and ECC, CRM and GRC systems.
- Configured EP landscape in SOLMAN CTS+.
- Installed and configured NWDI 7.31.
- Configured CM Services on NWDI.
- Integrated EP, NWDI CM Services and SOLMAN CTS+ for transporting iViews, Pages, Worksets, Roles and Java development objects in EP landscape.
- Installed and configured SAP Web Dispatchers for load balancing EP and NWDI landscapes.
- Evaluated ECC6 EHP6 update dependencies and compatibility with various SAP and non-SAP systems in the landscape.
- Developed and optimized the ECC6 EHP4 to ECC6 EHP6 update process and the project plan for minimum downtime.
- Executed ECC6 EHP6 update using Software Update Manager (SUM).
Confidential, Toledo, OH
SAP BASIS Architect
Responsibilities:
- Designed PI 7.1 to PI 7.3 version upgrade and integration scenarios migration strategy.
- Developed and optimized PI 7.3 version upgrade process for minimum downtime.
- Executed PI 7.3 version upgrade using Software Update Manager (SUM).
- Executed post-upgrade steps automatically using Configuration Wizard.
- Performed post-upgrade activities on System Landscape Directory, Enterprise Services Repository, Integration Directory and Adapter Engine components.
- Designed a temporary landscape to handle production support and emergency corrections during the upgrade.
- Installed and configured a new non-central Advanced Adapter Engine (AAE) in the DMZ.
- Installed and configured Seeburger and Advantco third-party adapters.
- Designed and implemented System Landscape Directory (SLD) strategy for PI 7.3.
- Tuned Integration Engine, Adapter Engine, Gateway and ICM components for high volume message processing with high performance.
- Designed High-Availability (HA) cluster setup using IBM PowerHA solution.
- Configured resource groups for startup, shutdown and failover scripts and tested various failover scenarios.
- Developed and optimized Seeburger Adapters 2.1.5 version upgrade process for minimum downtime.
- Upgraded Seeburger Adapters from version 2.1.3 to version 2.1.5.
- Exchanged SSL certificates and encryption keys with various external partners running on different technologies, and established trusted SFTP, AS2 and PGP encrypted/decrypted communication for B2B and EDI business processes.
- Developed, optimized and executed EP 7.0 to EP 7.3 (AJAX Framework) version upgrade.
- Configured SAML 2.0 based authentication between MS ADFS and EP 7.3.
- Configured Federated Portal Network (FPN) between EP 7.3 and BW portal.
- Configured Content Management repositories and integrated TREX 7.1 with Knowledge Management and Collaboration (KMC).
- Designed new SBOP BI 4.0 landscape.
- Installed and configured SBOP BI 4.0.
- Configured SQL server ODBC data sources and Tomcat web server.
- Integrated SBOP BI 4.0 with backend BW system.
- Configured single sign-on between EP 7.3 and SBOP BI 4.0.
- Configured Central Management Servers (CMS), CMC and InfoView applications.
- Deployed and configured MobileBIService for Mobile Integration.
- Configured Adaptive processing servers and Web Intelligence processing servers.
- Configured Adaptive Job server to processes scheduled jobs.
- Installed SBOP BI 4.0 client tools.
Confidential, St. Louis, MO
SAP BASIS Database Administrator
Responsibilities:
- Technical Lead for Basis team comprising of 20 Basis resources across multiple geographic locations.
- Subject Matter Expert (SME) for PI, CRM, EP, Java, ABAP and Oracle technologies.
- Developed architectural strategies and roadmaps for future application and infrastructure technology adoption.
- Provided people, time and cost estimates for various projects.
- Developed standards and guidelines for implementation and maintenance of SAP projects and systems.
- Managed issue escalation, resolution and root cause analysis.
- Led multiple teams and developed PI 7.0 to PI 7.1 version upgrade project plan and timeline and provided hardware, people, time and cost estimates.
- Developed and optimized PI 7.1 version upgrade process for minimum downtime.
- Executed PI 7.1 version upgrade and Configuration Wizard.
- Led the team in resolving all post-upgrade and go-live issues.
- Configured CTS+ for transporting ABAP and Integration Scenario Design Objects across DEV, QAS and PRD environments in PI 7.1 landscape.
- Configured archiving and deletion parameters in SXMB ADM for archiving and deleting XML messages.
- Scheduled and maintained various PI housekeeping jobs.
- Developed project plan for implementation of Seeburger Adapters 2.1.3 on PI 7.1 for B2B and EDI business processes.
- Installed and configured Seeburger Adapters 2.1.3 FTP, SFTP, OFTP, HostFTP, PGP, Generic EDI, BIC and P7 adapters.
- Integrated Seeburger Adapters 2.1.3 with P1 7.1.
- Developed standards and procedures for installing and configuring third party adapters on PI.
- Configured message tracking database for message tracking in Seeburger.
- Configured message tracking, encryption and monitoring features in Seeburger workbench.
- Defined Seeburger security model for PI, SAP Security and Basis teams.
- Developed strategy for migration of interfaces from old unsupported technologies to Seeburger Adapters.
- Developed project plan for CRM 7.0 implementation.
- Architected integration of External Facing Portal, CRM and ECC systems in the DMZ.
- Installed and configured CRM 7.0 with SAP in DMZ and Database in intranet.
- Configured B2B, Shop Admin, Web Catalog Admin, IPC and User Administration scenarios and JCo connections in CRM via XCM for Internet Sales Application.
- Activated and configured Virtual Machine Container (VMC) for IPC.
- Activated and configured CRM WebUI for access through web browser.
- Configured CRM Middleware and RFC destinations between CRM and ECC systems.
- Maintained CRMRFCPAR, CRMCONSUM and CRMPAROLTP table settings in ECC system.
- Maintained Replication and Re-alignment RFCs, Site IDs and Subscriptions in CRM using SMOEAC.
- Configured CRM Middleware Queues using SMQS and SMQR and maintained them using SMOHQUEUE.
- Scheduled and maintained various CRM Middleware housekeeping jobs and monitored CRM Middleware Cockpit using SMWP.
- Deployed and configured CRM business package and iViews on Enterprise Portal.
- Integrated EP with CRM by defining CRM system object in EP and configuring SSO.
- Designed CISCO ACE virtual IP load balancing, Apache reverse proxy and SSL solutions.
- Created and maintained NWDI tracks for CRM ISA change management and code promotion across landscape.
- Configured CRM Interaction Center WebClient.
- Involved in installation and configuration of CISCO Unified CRM Connector.
- Integrated CRM Interaction Center with CISCO UCCE by creating RFC destinations.
- Configured failover for CISCO UCCE.
- Integrated CRM Interaction Center with portal KM for storing CIC documents.
- Integrated CRM Interaction Center with TREX 7.0 for search functionality.
- Developed project plan for new implementation of SRM hosted solution provided by Hubwoo (a third party vendor).
- Evaluated various third party vendors and provided recommendations.
- Led infrastructure, application and Hubwoo teams and developed infrastructure and application interface designs for integration of Monsanto ECC 6.0 and PI 7.1 systems with Hubwoo SRM 5.0 system.
- Installed and configured SAP Spend Analytics Extractors in ECC 6.0.
- Extracted data for business teams to filter and re-format data and send it over to Hubwoo for data loading into Hubwoo SRM system.
- Installed and configured Hubwoo ProcessConnect adapter on PI 7.1 for integration with Hubwoo SRM 5.0 system.
- Developed standards and procedures for installing and configuring third party adapters on PI and integrating with third party vendor systems.
- Configured RFC destinations, partner profiles and ALE for application interfaces.
- Developed standards for ALE configuration.
- Led Basis, performance and application teams in load testing and performance tuning and load balancing sessions.
- Led the team in issue resolution and root cause analysis.
- Led multiple teams and developed R/3 4.6C to ECC 6.0 version upgrade and Unicode Migration combined projects plan and timeline.
- Developed R/3 4.6C to ECC 6.0 version upgrade process using downtime minimized strategy.
- Used PREPARE, UPGRADE ASSISTANT and UPGRADEMONITOR tools.
- Managed the upgrade progress by constantly monitoring various phases of the upgrade for errors and delays in processing.
- Coordinated with developers and analysts for SPAU and SPDD remediation.
- Worked with various teams to develop upgrade testing plan and coordinated post-upgrade testing.
- Led the team in resolving all post-upgrade and go-live issues.
- Developed Unicode Migration process for single page code ECC 6.0 system to enable Unicode printing across the world.
- Performed code page, pool tables, cluster tables and obsolete objects consistency check.
- Configured distribution monitor profile, table splits, package splits, sequence of table exports, parallel indices, parallel exports and imports for faster migration and minimized downtime.
- Led multiple teams and developed Oracle 10.2.0.2 to Oracle 11.2.0.2 version upgrade project plan and timeline to upgrade around 100 databases across all environments and all landscapes.
- Performed Oracle 10.2.0.2 to Oracle 11.2.0.2 version upgrade using Database Upgrade Assistant (DBUA).
- Installed patches using MOPatch, installed critical patch update (CPU) patches and modified Oracle parameters for 11.2.0.2 release.
- Coordinated testing with various teams and led the team in resolving all issues during go-live.
- Designed new SAP CPS Redwood system landscape and integration with Solution Manager and various ABAP systems.
- Ran quicksizer tool to rightly size the landscape.
- Installed and configured CPS Redwood.
- Developed strategy to migrate batch job definitions from ABAP systems to CPS Redwood.
Confidential, Overland Park, KS
Software Engineer
Responsibilities:
- Designed and architected integration of external facing portal and EBPP and ECC systems in the DMZ.
- Installed and configured EP 7.0.
- Configured Knowledge Management on portal for storing and managing documents and integrated with TREX 7.1 for document search.
- Installed and configured EBPP 4.0 on NW2004s.
- Configured customized scenarios in EBPP system via XCM.
- Configured JCo destinations from EBPP to ECC 6.0 back-end.
- Configured custom webdynpro EBPP iViews on the portal.
- Configured EBPP system object definition and SSO between portal and EBPP systems.
- Configured Kerberos with SPNego and Microsoft Active Directory and security policy on portal and EBPP systems for user authentication.
- Designed CISCO ACE virtual IP load balancing, Apache reverse proxy and SSL solutions.
- Designed and architected change management and transport process for Java and Webdynpro code in portal and EBPP systems using NWDI.
- Installed and configured NWDI on NW2004s.
- Created and maintained tracks and configured runtime systems for portal and EBPP systems.
- Developed strategy for separating new development and production maintenance by creating a NWDI track design involving Development, Maintenance and Production.
- Evaluated cluster software for high availability of SAP systems by eliminating single points of failure (enqueue service, message service and database).
- Separated ABAP and JAVA SCS instances from central instance server.
- Installed and configured standalone enqueue server.
- Installed and configured replicated enqueue server.
- Developed scripts to facilitate failover of SAP services.
- SAP Basis Technical Lead in setting up disaster recovery process for SAP.
- Developed procedure to setup Oracle hot standby database.
- Developed process to ship archive logs to disaster recover location and apply them to standby database.
- Developed standards and procedures to activate SAP and Oracle standby database in the event of a disaster.
- Led Basis team in disaster recovery exercises.
Confidential, Iselin, NJ
Systems Analyst
Responsibilities:
- Developed BW 3.5 to BI 7.0 version upgrade process using downtime minimized strategy.
- Reviewed Business Warehouse Accelerator (BWA) architecture and functionality and evaluated the product.
- Installed BWA software Rev 52 on blades by running install tool.
- Integrated BWA with BW system by creating RFC connections.
- Scheduled batch jobs for reorganization of BW indices in BWA.
- Configured data sources between BW (OLAP) and OLTP systems for data loads.
- Configured UD connect on BW/BW portal system for loading data from MS SQL databases to info cubes on BW database.
- Configured SSO between BW portal and BW ABAP systems.
Confidential, Iselin, NJ
Systems Analyst
Responsibilities:
- Installed and configured SM 7.0 for providing a centralized, robust application management and administration solution.
- Created Solutions in Solution Manager for combining Systems and Business Processes.
- Configured Business Process Monitor (BPMon) and integrated with various satellite systems.
- Performed configuration of Maintenance Optimizer (MOPZ) for downloading Support Packs, set up Change Request Management (CHARM) for ABAP & ABAP + JAVA systems and set up of Satellite system landscapes (SMSY).
- Configured CTS+ on standalone Java systems and Java stacks on ABAP + JAVA systems using solution manager as communication system and performed integration of CTS+ with CHARM.
- Integrated CTS + (OTO) with NWDI by migrating three system tracks to single system tracks.
- Configured Early-Watch Alert Reports through SDCCN in satellite systems and monitored performance reports using DSWP in solution manager system.
- Installed and configured E2E Root Cause Analysis & Solution Manager Diagnostics for reactive monitoring of the satellite systems from solution manager system.
- Configured Central CCMS on solution manager for proactive alert handling from satellite systems.
- Performed installation of Wily Enterprise Manager 8.0 and configured integration of Wily to solution manager.
Confidential
Graduate Engineer
Responsibilities:
- Underwent in-house training in SAP Basis Administration.
- Handled daily transports in the landscape using STMS and tp commands.
- Applied OSS notes manually as well as using Note Assistant (SNOTE) .
- Daily administrative tasks include monitoring systems logs, work processes, and locks, updates.
- Performed system log analysis using transaction code SM21 and dump analysis using ST22 .
- Performed system-monitoring activities using transaction codes SM04, AL08, ST02, ST03, ST06 etc.
- Profile maintenance using RZ10 / RZ11 .
- Fine tuning SAP memory using RZ10, ST02, ST06 and ST04 .
- Configuration and administration of print services and spool.
- User Administration using SU01 .
- Enhancement of existing security policies using PFCG .
- Setting up trace options for analysis using SU53, ST22, ST01 .
- Support users in determination and resolving authorization related issues by using SU53, ST01 and profile generator.
- Performed database administration, t ablespace administration, adding data file etc.
- Checking Oracle trace file and log file for troubleshooting.
- SAPGUI installation and troubleshooting SAPGUI related issues.
