SUMMARY:

• A SAP Security & CRM certified professional with over 10+ years of IT and 8+ years SAP experience in different roles as a SAP Consultant, Business Analyst, Trainer and Tester.
• A competent professional with experience utilized in the most efficient, streamlined and results - oriented manner focusing in industries such as Media, Retail, Service Industry, E-commerce, IS-OIL, Government, Environment Health and Safety and Hi-Tech.
• Worked on a 3 full life cycle implementation of SAP security from Design to Go Live.
• Expert in security role design according to Governance Risk & Compliance (GRC) Access Control suite and SOX compliance strategy related to SAP business processes, transactions, control infrastructure.
• Kiran also combines strong technical, analytical, interpersonal communication skills and leadership qualities to provide efficient service and proven results.

PROFESSIONAL EXPERIENCE:

Confidential

SAP CRM 7.0 Security Consultant

Responsibilities:

• Work towards meeting management standards and deadlines regarding implementation of SAP CRM Security rules for CRM Sales.
• Perform pre-screening of all applications to ensure that the minimum qualifications are met.
• Worked with functional team to do a POC of the standard out of box functionality provided by SAP CRM 7.0 in Interaction Center (CIC) module.
• Worked on gathering role definitions for Interaction Center and Web Channel modules.
• Train client resources on the standard functionality provided by SAP CRM 7.0 authorizations.
• Offered solutions to the top management regarding implementing custom solution for requirements not directly supported by SAP.
• Worked on debugging issues related to automatic determination of Sales Org hierarchy in a business partner master record.
• Train client resources on the concepts of WEB UI related authorizations and PFCG authorization sequence checks in SAP CRM 7.0.
• Conduct blueprinting session on the concept of ACE for managing and securing cases created in Citizen Interaction Center.
• Hands on experience working with more complex administrative issues.
• Team supervision and performance management.

SAP HCM Security Consultant

Confidential, San Jose, CA

Responsibilities:

• Work with internal controls to document procedures around introducing custom programs and changes to business procedures.
• Design and build Access Enforcer workflow to provision CRM roles after users Business Partner and Master data has been setup.
• Build custom risks and rules for CRM 2007 marketing module using Compliance Calibrator.
• Build PFCG roles for Channel Management, OEM Sales and Retail Sales.
• Implemented Access Control Engine (ACE) for OEM Sales and Retail sales module to restrict external sales reps from being able to view Sample orders and Trade Promotions (deals).
• Created CRM WEB UI business roles as part of security roles for OEM & Retail sales.
• Maintained and assigned business roles at the position level.
• Build custom Compliance Calibrator (RAR) ruleset for OEM & Retail module.
• Work on Quality Center for logging and resolving defects related to testing.
• Used Virtual User Generator to build portal & ABAP scripts to process mass user assignments during testing phase.
• Managing Operations budget to meet project goals and identifying sourcing gaps with ACE implementation.

SAP EHS & Virsa 4.0 Consultant

Confidential, San Antonio, TX

Responsibilities:

• Worked on role remediation to gather requirements from business to implement custom SOX rule matrix in GRC.
• Built custom SOX rule matrix as a resolution to audit queries that report on breaks related to client specific transactions (PRA) for compliance.
• Used RBA to query historical User & role information.
• Integration of HR with CRM, SRM, XI, xEM, Portals and WebAs.
• Case management with ACE and IC WebClient for Retail call center.
• Configuration of HRMD message type to distribute HR info via ALE to CRM.
• Create and modify Single roles, Composite roles and Derived roles using profile generator.
• Performing routine checks for Security related issues and troubleshooting.
• Direct interaction with business process owners, functional teams and end users for daily resolution of issues.
• Worked with Audit team to justify security role build approach used for creating project team and end users roles.
• Upgrade tasks related to xEM application and inconsistencies related to PBS archiving.
• Retail call center and general CRM security related questions. Impact of acquiring and integrating new Petroleum retail and refineries into Tesoro.
• Created roles using profile generator in ECC, CRM & SRM.
• Educated client personnel in R/3 Security and general Basis knowledge.
• Provided on-call support as and when needed.

SAP Security Consultant

Confidential, Islandia, NY

Responsibilities:

• Designed and implemented security strategies to accommodate CRM, SRM, GTS, XI, BI, Portal & ECC security by gathering requirements from business process owners.
• Innovated the concept of automatically assigning roles to new users reducing the workload for both security and HR teams.
• Designed & Implemented structural authorizations to cover HR requirements.
• Installed CUA to manage 15, 000+ users including automatic indirect assignment of roles to users across the landscape.
• Worked with Audit teams to justify security approach and to explain design strategies about roles created for project team and end users.
• Used VIRSA to configure rulesets in CRM, SRM & ECC modules.
• Involved in updating user profiles after client refresh procedures.
• Worked constantly with business teams to monitor and analyze SOD issues. Created roles for Solution Manager 4.0.
• Removed conflicting txcodes and authorization objects from roles in ECC, CRM and SRM modules using Compliance Calibrator 5.0 (Virsa)
• Developed R/C Matrix to analyze conflicting roles in the organization.
• Experience in Virtual UserGen for scripting purposes.
• Used Load runner to track and work on role and workflow testing.
• Used Catalog content management in SRM 4.0 and CIC in CRM.
• Worked with portal team to setup TREX search capabilities.

SAP Security Consultant

Confidential, CA

Responsibilities:

• Extensively used Central User Administration (CUA) for distribution and management of Users and roles on a SAP population of 140,000+ users.
• Work consisted with dealing issues primarily on HR and FI modules.
• Performing routine checks for Security related issues and troubleshooting.
• Facilitate dialog, background, update, enqueue and print process workload distribution.
• Schedule Background processing using central scheduling tools.
• Definition and customization of workflow for the new positions to users.
• Continuously improved security configuration to reflect best practices and to prepare for system audits.
• Worked with internal and external audit teams to remove and/or justify SODs in order to accomplish SOX compliance.
• Direct interaction with business process owners, functional teams and end users for daily resolution of issues.
• Extensively worked on Authorization objects, fields, authorizations and authorization profiles.
• Verified user assignments from USR02 and USLA04 for post system refresh tasks. Assigned roles & attached users to positions
• Provided documentation support and knowledge transfer to new teams.
• Used Autosys to schedule background jobs in QA & Production clients.