SUMMARY:

• 11+ years of experience in maintaining and supporting huge SAP implementation landscapes
• Extensive experience in installing, upgrading and configuring SAP landscape systems.
• Experience in installing and administering SAP HANA based system landscapes.
• Experience in using SUM/SPAM/SAINT for OS/DB migration, applying Enhancement Packs, Support Packages and add - ons.
• Installation of Solution Manager 7.1, configuring the Satellite systems for different scenarios available in Solution Manager like Service Desk Functionality, Alert Monitoring, Root Cause Analysis, Maintenance optimizer and Early watch
• Strong expertise in System landscape design, Instance design and optimization, performance tuning and load balancing.
• Experience in configuring Transport Management Systems (TMS) for the system landscape using STMS, and in Releasing/ Importing of transports between DEV, QAS and PRD systems.
• Extensive experience in all aspects of SAP Basis Administration including OS/DB migration, upgrading by applying Enhancement Packs, Support Packs, Kernel Upgrades, performing Client Copy/ Export/ Import, System Copy/ Refresh, Spool Administration, Background jobs, Workload Analysis, Add-On installations, System Monitoring/ Maintenance, Performance Tuning and applying OSS notes.
• Responsible for implementing standards and practices for documentation and procedures for a seamless integration into the global SAP environment and flawless Production Support practices.
• Communicate progress and completion measures to the client and responsible for timely delivery for all technical aspects of the project.
• Responsible for creating and updating the Global Project cutover plan for all maintenance and rollout activities in SAP landscape. Updating senior management with progress and issues.

TECHNICAL SKILLS:

SAP: SAP ECC 6 EHP 5/6/7, BW 7.01/7.02/7.31/7.4, BPC 10.0/10.1, NW 7.01/7.31, SAP GRC 5.3/10.1, Sol Man 7.1 and CRM 4/7.0/7.02.

Databases: HANA, Oracle 11i, 10i, 9i, SQL Server 2005/2008, MaxDB

Operating Systems: Windows Server 2000/2003/2008/2012, Linux/Unix, IBM AIX, HP- UX.

PROFESSIONAL EXPERIENCE:

Confidential, Houston, TX

SAP Basis Administrator

Responsibilities:

• Extensive experience in all aspects of SAP Basis Administration including OS/DB migration, upgrading by applying Enhancement Packs, Support Packs, Kernel Upgrades, performing Client Copy/ Export/ Import, System Copy/ Refresh, Spool Administration, Background jobs, Workload Analysis, Add-On installations, System Monitoring/ Maintenance, Performance Tuning and applying OSS notes.
• Installed SAP HANA Systems and performed post-installation steps.
• Used SAP HANA studio and SAP HANA and DBA cockpit to administer HANA platform.
• Configured traces and worked with diagnostic files for administer HANA platform.
• Involved in all phases of migration to SAP HANA platform using SAPINST and MIGMON tools.
• Involved in all phases of SAP upgrade including pre-upgrade, technical upgrade and post-upgrade.
• Configured Secure Login for SAP Single Sign-on.
• Performed Support Packs application activities such as SPAM/SAINT updates, applying support packs, SPAU and SPDD resolutions, add-on/plug-ins installation etc.
• Spool management and resolve printer issues and printing problems.
• Perform daily system monitoring and troubleshooting to ensure optimum system performance.
• Performed kernel upgrades.
• Setup Solution Manager Diagnostics SMD in Solution Manager 7.0 EHP1 as Managing system for all satellite systems as Managed Systems.
• Configured System Monitoring / Administration and Service Level Reporting.
• Registered new technical systems and business systems in SLD.
• Manage the change processes within the SAP Landscape according to accepted policy.
• Applied extensive OSS Notes to the systems downloading it from OSS as per instruction from SAP.
• Configuring Operation Modes, Managing Instance Profile, managing Logon Groups for load balancing.
• Interact and delegate with vendors contractor resources to ensure work is done in a timely manner and driven to completion with accuracy, on time and on budget.
• Ability to work with developers and end users to resolve business critical issues.
• Responsible for the Go Live strategies and planned all the resources for all the respective tasks.
• Providing hyper care support round the clock after the Go Live and working on all the critical issues for the end users.

Environment: SAP ECC6.0 EHP7.0, Solution Manager 7.1, SQL Server 2012, Windows 2012 Server.

Confidential . Houston, TX

SAP Basis Administrator

Responsibilities:

• Performed an SAP ECC update from SAP ECC6.0 to SAP ECC 6.07.
• Installed new Dialog instances for existing systems to add more resources and meet increasing user load.
• Performed Post SAP system installation activities.
• Used SUM tool to apply support pack stacks.
• Performed kernel upgrades.
• Performed system refresh activities through out the SAP landscapes to support ongoing projects.
• Administered and supported the n-tier landscape during project implementations.
• Monitored all production systems by using critical daily/weekly/monthly/yearly checks.
• Defined and Configured Satellite Systems in Solution Manager.
• Created solutions and monitored the alerts & messages from the configured Satellite systems.
• Provided 24x7 production support.
• Performed Spool Administration.
• Performed security administration such as creating (Base, Derived, Composite) profiles and roles, mass user maintenance using transactions SU10 and PFCG.
• Excellent Management, communication, interpersonal and negotiating skills.
• Communicate progress and completion measures to the client and responsible for timely delivery for all technical aspects of the project.

Confidential, Houston, TX

SAP Basis Administrator

Responsibilities:

• Provided SAP BASIS L1 and L2 support
• Applied Support packs and Plug-ins through SPAM/SAINT, kernel upgrades and OSS notes through SNOTE.
• Performed background job scheduling, management and troubleshooting.
• Performed day to day troubleshooting activities and identified performance bottle necks.
• Maintained SAP Instances, operation modes, profile parameters and created RFC connections.
• Expertise in Change and Transport Management.
• Performed Output Management including setting up new printers and importing new device types.
• Performed user administration and maintenance in SAP.
• Followed industry standard procedures for SAP deployment and maintenance activities.
• Created procedure documents for all SAP activities such as installation procedures, SAP Basis related activity request templates, maintenance and troubleshooting guides.