PROFESSIONAL SUMMARY:

• Bringing sound technical skills, strong business acumen, and real management skill to technical projects and personnel in fast paced environment. Experienced Software Engineer / PM offering 16 years of success leading all phases of diverse technology projects; PMP, ITIL, ABAP /SDLC SAP BI (Business Warehouse) Certified Techno Functional Analyst, with extensive experience in implementing and integrating software applications in SAP R/3 and ABAP/4
• Business strategist; Deliver multimillion - dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains. (SAP Americas Support DROPSHIP, Confidential Project in Confidential )
• Excellent communicator; Targeted communications leveraged technical insights with business acumen that improved effective communications between business and technical teams. Lead the offshore teams in production support Technical development, Documentation, and Run support.
• Expert in Lean agile and waterfall project management methodologies. Provided leadership to teams and produced high-quality deliverables that meet or exceed timeline and budgetary targets to better maintain and run the Support intake process. (have 5 full cycle implementations using ASAP, SDLC waterfall and Agile Methodologies including ABAP development)
• Coordinated pre-and post-implementation production support in SD Confidential for Sales Order, Delivery, Shipping and Billing components supporting configuration and enhancement requests from the user.
• Trained / maintained / managed both Onshore and Offshore resources and Expertise in maintaining efficient communication between the business and technical team. Taught junior programmers in BI, SAP ABAP/ ABAP OBJECTS, with passion and dedication.
• Accomplished in OOPS technologies and concepts, Experienced in Developing RICEFW objects.
• Expertise in end to end Sales and Distribution processes of Order, Credit Management, Availability to Promise, Sales and Sales support, Invoicing, and Accounts Receivable.
• Experienced in SD Confidential / MM Configuration MM related to Customer master, Material master, IDOCS and Pricing.
• Oversee BI Migration, Data Extraction and loading (ETL) and Presentation.
• Extensive work with Dictionary Objects, Function Modules, User Exits, SAP Workflows and Enhancements to SAP R/3 System with hands on experience with SAP Tools including SQL Trace, Screen Painter, and Menu Painter, ABAP Query, Workbench Organizer, Object Browser and Debugger, Web Services.
• Specialized in Business Warehouse and Business Objects and technical and Functional expertise in MM, SD, BW, HR, PP/PM, FI/CO, CS, PS, RM and CRM modules with excellent experience in data migration using batch data communication, interfaces, work bench report programming (classical, interactive and ALV reports), Dialogue Programming, SAP Scripts / Smart Forms, User Exits, Function Modules, RFC’s, LSMW, TX Shuttle and GUIXT, SOA Services (both Soap /Rest).
• Influenced tool selection process as I provided analysis based on the technical and business user requirements For SAP ABAP, BW, SAP Query, Report Painter / Writer.
• Trained 300+ end users and 100+ power users in ABAP and BW functionality and usage as a reporting tool.
• Well versed in SQL, SharePoint Services, Business Objects, MS Project and Microsoft Office (Excel, Word, and PowerPoint).

EXPERTISE AREA:

Project Management: Custom Software Development (ABAP / BW) Services Database Design (RDBMS) Systems Engineering System Migrations/Integrations

IT Project Lifecycle: Requirements Analysis ROI Analysis Costing & Budgeting Project Scheduling, Testing/QA/Rollout/Support Enterprise wide Implementation

Value-Added Leadership: Cross-Functional Supervision Team Building & Mentoring Client Relations & Presentations Business & IT Planning Customer Support Winning Attitude

PROFESSIONAL EXPERIENCE:

Confidential, Lake Forest, IL

SAP Business Analyst (SAP SD/LE) / Software Engineer

Responsibilities:

• Positioned / Dedicated to work as a Mentor / Onsite support lead in W.W. Grainger North America Production Support in Order Management (SD) Confidential, GTS modules ensuring all the Production Issues/Requests/changes are taken care of well in time and SLA' are met. Lead a team of 10-12 consultants to support Grainger SAP system, analyze, solve incidents and maintain target SLA with a team as well as consultants onsite as well as off shore, propose new and innovative solutions to the users resulting in business needs.
• Responsible for maintaining opening and closing the Sales offices (branches) /conditions/output types /and other SD configuration as and when needed
• Expertise in Analysis, Study and gathering the Business Requirements.
• Responsible for Resource Management and Identifying System Design based on the business requirement for Confidential Master Data.
• Preparation of Process Definition Documents and Data Mapping Template Documents for all Confidential processes.
• Extensively worked on Transfer of requirements/Availability Check, ATP
• Creation of test scenarios for unit testing and integration testing for business processes and getting the sign-off after successful completion of testing.
• Defined Output types and assigned to Partner functions, Assigned Output determination, Resource related billing.
• Post implementation support and troubleshooting.
• Expertise in SD master data management for Customer Masters, CMIR, Pricing, and Customer Hierarchy
• Work with recommendations on optimal security setup for ongoing projects’ requirements. the SAP security team on resolving authorization issues and provide
• Lead the Agile Working Team from OM and established a workshop to promote standard Agile Run process within the company.
• On boarded and trained the TCS resources to support the team run activities as well as trained the offshore resources in Triage, having regular KT sessions and Documentations for complex Processes and Issues.
• Facilitated Peer Review sessions to deliver change / build requests on custom reports / programs / ABAP Objects.
• SME for custom .NET order entry application - support all changes to application interface, SOAP and Rest services.
• Assure continued operations for application in US while assisting with design and changes for US and post go live support for Mexico and Canada implementation.
• Schedule, communicate, implement roll outs of new functionality and Investigate and determine root cause of any program defects and correct the defects accordingly.
• Meeting with the users, gathering requirements, understand the requirements and expectations and converting the requirements into Functional Design Documents.
• Collaborates with User Experience Team on usability testing to ensure the right product is being produced for the customer
• Maintain compliance with Agile Methodology
• Worked in Drop ship Project as a key contributor using Agile methodology and created a new change ship date notification form for customers for third party Orders. This included custom IDOCS, output types, partner Profiles, Ports, Custom Function Modules, and Programs etc.
• Responsible for Sourcing Project for getting the sales district (territory) from CRM based on the given conditions specified. This would avoid the confusion among the sales rep to contact multiple sales base and direct their orders to the specified locations.
• Worked on GTS, trained in GTS screening, batch jobs, DTS SPL lists SPRO customizations.
• Key resource for GTS validations, Specifically to GRC in terms of Access restrictions to clients and partners as well as the new regulatory SPL list types and Export restrictions in terms of Items and Countries.
• Worked on numerous: User Exits, BADI, Enhancement-points, Workflow, and Webdynpro etc.
• Improved Web Services related to SAP both SOAP and Rest Services.
• Developed ALV reports using Objects and classes.
• Key resource and contact point for OM validations SAP support packs during upgrades, including any issues related to SPDD / SPAU, OSS Notes and batch job related issues for SD and MM areas.
• Contributing to America's Project from support to go live hyper care (Mexico and Canada go live).
• Work in a high performing team and in a fast paced environment.

Confidential, Lansing, IL

SAP Configuration (SD/MM/QM) /Programmer Analyst

Responsibilities:

• Created Customized SAP Workflow for One time hold removal process, Purchase Requisition
• Approvals, Capital projects and other custom workflows based on company’s requirements.
• Customized Customer Master, Material Master, Condition Master and customer- material info master
• Records according to the business requirements.
• Configured business requirements in SAP functional area of SD, MM, QM, RM FICO and PP/PM modules.
• Configured variant configuration to define the features of a configurable material and used configuration
• Profile for a material to control the configuration process in the sales order; used dependencies to select Exactly the right BOM
• Components and operations to produce a variant
• Worked on up gradation from ECC 4.7 to ECC 6.0
• Configure sales order types, item categories, schedule categories, Incompletion log procedures, copy Control routines, pricing requirements and Order reason codes.
• Define pricing condition tables, access sequences, pricing condition types based on various levels of Product Hierarchy.
• Provided second and third level technical support to provide resolution to a problem and Implement configuration changes and enhancements to SAP.
• Communicating with the end-users and Business Analysts thus resolving production issues.
• Worked as primary level SAP support in driving functionality enhancements and SAP knowledge to the User community.
• Working on various SAP Development tools like SAP Script/ Smart forms, ALV reports using ABAP Objects, User Exits, BADI, Enhancement-points, Workflow, TX-Shuttle etc.
• Working on EHS and Document Management System and EHS Documents Archiving and GRC compliance And safety in avoiding spills, risk management and safety processes.
• Stablish a commitment to quality, and compliance and communicate the importance of meeting Statutory, regulatory and customer requirements. Ensure quality policy is understood, implemented And maintained at all levels of the organization.
• Key point of contact for SAP Technical issues and resolutions.
• Deliver solutions and enhancements to existing SAP SD.
• Participate in project planning, organizing, monitoring, managing, testing, and implementation.
• Developed lots of ALV reports using Objects and classes.
• Supporting the Master data for Creation of new Materials, Containers, Mass changes in Recipes, Updating The Recipes, New Customers etc.
• Implement OSS Notes on the required basis. And assigning right roles and authorizations to the users.
• Key Resource in SAP Support pack upgrade, day to day production support and maintenance issues.

Confidential, Buffalo Grove, IL

SAP BI and ABAP Developer/Analyst

Responsibilities:

• SAP Reporting Analyst and key point in deciding the tools to be used for reporting based on the
• Requirement analysis from the users like SAP ABAP, BW, SAP Query, Report Painter / Writer etc.
• Main Point of contact for any Data Migration
• Worked on various MM, SD and FICO related reports like Confidential, Projects status report, COPA report, Purchase requisition report. Statement of Income report.
• Managed the Customer Focus Project from beginning till the end. Developed ABAP code for a Customer
• Focus Program. This report included extracting information from various FI/CO tables and then getting
• Them into the extractor to pull the data into BW.
• Key contact for planning and implementing BI technical upgrade from 3.5 - 7.0 for3500+ BI users.
• Major responsibilities included maintaining the project plan, planning, testing, validation and getting
• User acceptance/ sign offs along with maintenance of issue logs.
• Managed and captured reporting requirements from the business, documented in IA and assisted in
• The development of the requirement, testing and validation. Met project milestone for business signoff
• On the solution for the offshore resources
• Developed test plans and performed quality control testing to assure system functionality and integrity.
• Troubleshot production issues and system defects.
• Worked as point of contact and managed effective communication between the technical resources both off
• Site as well as off shore and the business as we had technical resources both in India as well as in Atlanta.
• Managed the SAPGUI upgrade project .
• Key resource in the SAPGUI upgrade project involving 8500 users.
• I was responsible for maintaining the project of SAPGUI Implementation which occurred in 3 phases as
• It involved a vast majority of users.
• Involved in cleaning up of material Master and Customer Master Project

Confidential, Buffalo Grove, IL

SAP ABAP Data Migration (SD/ MM/FICO/CS) / ABAP Specialist

Responsibilities:

• Responsible for participating in a Confidential Business Services Confidential project with a $74M budget, 120 sites
• And a 2.5-year multi-phase project term. This project was phased in different waves for go live and each
• Waves included certain districts and branches
• Involved in the GAP analysis, Blue printing, 'AS IS' & 'TO BE' processes, BPR studies, and flow
• Chart documentation, presentation to the business and management team.
• Collaborate with stakeholders to clarify, prioritize and validate project requirements and business objectives.
• Gathered requirements and created functional specifications for conversions, interfaces and enhancements.
• Configured prototype for SD / MM/ FICO module based on business requirements.
• My responsibilities as a senior data migration analyst include data migration related to all FI/CO, SD and MM
• Objects using custom programs and LSMW AP Query, Confidential, Batch Input, MASS etc.
• Creation of test scenarios for unit testing and integration testing for business processes and getting the
• Sign-off after successful completion of testing.
• Work with QA team to develop system test plans, ensure software quality assurance (SQA) standards
• Are achieved, and validate that business goals are accomplished.
• Acted as a conduit / leisen for cross-functional collaboration & knowledge sharing.
• Created numerous custom programs for data manipulation and translations before loading into SAP.
• Responsible for data migration related to all FI/CO objects like GL account balances, GL activities,
• Assets Master and transaction data, AR open items, AP open items, goods receipts, employee vendor
• Bank account information, FI/CO related postings, creating contracts and purchase orders along with the
• Confidential bank credit card load into SAP. Also MM and SD related Objects such as Purchase Orders,
• Material Master, Service Orders and Contracts.
• Migrated data for FI/CO and SD using a Tool called TX-Shuttle.

Confidential, Des Plaines, IL

ABAP/4 and BW Analyst

Responsibilities:

• Working mostly on FI /CO modules and developed many Confidential ’s and ALV reports related to the same e.g.
• Report for printing Journal entries, Automate I/C cost of sales re-class drop shipment postings of COGS,
• I/C payable and I/C PPV, Program to record the journal entries based on the summary results and post
• The documents through F-02. Also worked on the SD Sap Script forms and other Programs based on The requirements.
• Developed objects in BW as well as BW Support, created Info Objects, Info Cubes, MultiProviders,
• SAP from different Distributors in the form of Flat Files and then creating the custom Ztables and Extractors
• In R/3 to load this data into BW on a monthly basis and provide reporting.