SUMMARY:

• A US Citizen with over eight years of experience in IT with extensive experience in SAP R/3 Sales and Distribution module and integration with FI, MM, WM, and LE modules and interfaces with external system like 3PL.
• Involved in Three Full Life Cycle Implementations using the ASAP Methodology.
• Experience in the ASAP methodology, involving all phases of project lifecycle from initial project planning and scoping through gap analysis, customizations, testing, go - live, production support, user training and documentation.
• Order Management: Expertise in configuring Order to Cash (OTC) processes such as Pricing Procedure (condition types, access sequence and pricing procedure determination), Shipping, Transportation, Availability check (ATP), Output determination, Bill of Materials, Revenue Account assignment, partner determination, copy controls, , Invoicing, 3rd party sales, Inter-company sales, Inter-company billing and inter-company stock transfers, Credit Management, Consignment Orders, and Back order processing.
• Worked extensively on the Order-To-Cash (OTC) transactions involving the complete sales cycle and posting them to appropriate accounts.
• Support: Extensively worked on support projects based on priority resolving issues - analyzing and bug fixes using ticketing tools such Remedy and service now.
• Extensive working knowledge of ABAP with respect to debugging, coding, LSMW, user exits, BDC BADIs, BAPIs, ALE and EDI.
• Organization Structure: Defining and Assigning Sales Organization, Distribution Channel, Division, Sales Area, Sales offices, Sales groups, Plant, Storage Location, Shipping / Loading Point.
• Master Data: Experience in configuring Master Data, Document Types (Sales Order Types, Delivery Documents, Billing Documents, Credit and debit memo, rebate processing, etc.)
• Logistics Execution: Shipping Point determination, Rout e determination, Availability Check and TOR, Material Listing/Exclusion, Picking, Packagin g and Handling Unit s, Transportation, etc.
• Configured Standard Automatic Functions during Sales Order Processing like Pricing, ATP, back order processing, Availability Check, Transfer of Requirements, Inter-company Sales Orders and Invoicing, Credit Management, Delivery Schedule, rebates, Route Determination, Batch Determination, Return Orders, Sales Deals & Promotions.
• Experience in data cleansing and data conversion using tools such as LSMW, BDC & eCATT.
• Interfaces to 3PL system included EDI 943 (Warehouse Stock Transfer Shipment Advice) and 944 (Warehouse Stock Transfer Receipt Advice) when sending the warehouse shipment through EDI 943 and creating GR through EDI 944. Idoc type for 943 was DELVRY03 and Idoc type for EDI 944 is MBGMCR03 and message type MBGMCR. Including EDI 850 (PO), Order confirmation (855), Order shipping notification (856), and Invoice (810) 856 (ASN), 810 (Invoice), etc
• Worked on various interfaces like PO Interface, GR interface, STO interface, etc.
• Experience creating basic reports in ABAP for data loads and working on User Exits, interfaces, RFCs.
• Prepared user manuals, training documents, test scripts for system, integration and validation testing. Have been involved in the complete testing cycle and bug fixing.

TECHNICAL SKILLS:

ERP: SAP R/3 MM, SD (ECC 6.0)

RDBMS: Oracle, MS SQL.

LANGUAGES: Oracle 10g PL/SQL and Java.

OPERATING SYSTEM: MS Windows, UNIX.

OTHER TOOLS: MS OFFICE SUITE(Word, Excel, PPT)

Defect Management Tools: JIRA, HP QTC

ALM: HP ALM, JIRA

PROFESSIONAL EXPERIENCE:

Confidential, REDMOND, WA

SAP SD FUNCTIONAL CONSULTANT (SUPPORT) ECC 6.0

Responsibilities:

• A multinational technology company that develops, manufactures, licenses, supports and sells computer software, consumer electronics and personal computers and services.
• Production Support involving all areas of Sales and Distribution and other modules like MM, WM, IM and EDI.
• Identified test conditions in SD, EDI Test Scripts, created test scenarios and performed Integration testing for new enhancements.
• The delivery team was responsible for the support of online and physical orders when the Customer places an order, the order goes from Digital River CBS BizTalk SAP BizTalk CBS Digital River. The SAP Sales Order is created via IDOCs.
• Configured Stock transport order between company codes with SD delivery and billing.
• Assisted in SAP SD BPP development, testing, test script development and participated in training material preparation activities.
• Defined partner determination procedures and control business partners in the master data and business process
• Configured sales areas, account groups, new delivery document types and new billing document types for customers.
• Created Copy Control from Billing Documents ZTPD (Third Party Distribution) to Sales Document ZTDR (Transfers, Diversion and Direct Return) and from Billing Document ZTPR (Third Party Distribution Return) to Sales Document ZTD (Transfers, Diversions and Direct Order)
• Configured pricing via condition technique including Material Price, Price List, Customer Specific Prices, Customer and Material Discount, Scales, Discounts,
• Responsible for identifying custom tables, custom reports, custom interfaces and custom layout sets.
• Used custom function module for the inbound IDOC and created sales order via t-code WE19.
• Extended an IDOC to add more fields in the data segment.
• Looked at IDOC error messages and configuration areas like Partner profiles, Ports, logical system, etc and the Idoc segments (WE31) and message types (WE81)
• Maintained Output determination based on customer and sales order types.

Confidential, JACKSONVILLE, FL

Sr. SAP SD FUNCTIONAL CONSULTANT (IMPLEMENTATION) ECC 6.0

Responsibilities:

• Confidential LLC through its subsidiaries operates as a container and heavy lift cargo terminal operator. It also provides services, such as container maintenance, chassis repair, and fabrication of industrial equipment.
• Configured Sales Order processing cycle. Order types, item categories, determination, Pricing procedures & condition records.
• Assisted during the go-live with user training and preparing user training documents and working with non-SAP employees to show how order to cash, delivery, picking, packing, billing, pricing, etc work.
• Support post-production activities by re-creating severity level issues in Dev and testing in both Dev and QA prior to moving to Production.
• Tested all the existing functional specifications from end-to-end.
• Tested and documented the entire text determination process from Sales Order Delivery Billing and the respective output type.
• Configured Availability check based on requirement class, Requirement Type, Plant and Checking Group defined in Material Master (to determine whether to create Individual or Collective requirement).
• Close interaction with OTC business users and end users on freezing of various issues addressed in the form of Tickets.
• Post implementation support and trouble shooting, follow-up on initial user problems and resolving them by making required changes.
• Prepared user manuals and documentation according to clients’ standards.
• Utilized Test Director/Quality Center for Tracking and Reporting Defects, which are assigned to developers. Designed and developed Test Plans, Test Scripts and Test Cases in HP Quality Center and executed them.

Confidential, MILWAUKEE, WI

SAP SD FUNCTIONAL CONSULTANT (IMPLEMENTATION) ECC 6.0

Responsibilities:

• Confidential brews, markets and sells the Confidential portfolio of brands in the U.S. and Puerto Rico . Confidential is the second-largest beer company in America, capturing nearly 30 percent of U.S. beer sales.
• Responsible for requirements gathering, mapping, gap analysis and implementation of Order to cash (SD) scenarios, Different Sales order types, third party orders, Cross Company sales, Intercompany Stock Transport orders.
• Participated in fit gap analysis, provided high level solution to gaps in terms of RICEF objects
• Assisted in SAP SD BPP development, testing and the test script development
• Participated in training material preparation activities
• Configured Customer master, material master, contract management and pricing.
• Configured and customized of Master Data in SD/MM.
• Defined partner determination procedures and control business partners in the master data and business process
• Configured sales areas, account groups, new delivery document types and new billing document types for customers.
• Responsible for identifying custom tables, custom reports, custom interfaces and custom layout sets.
• Configured Stock transport order between company codes with SD delivery and billing, Supported the Intra and Inter Company STO functionality and trouble shot the issues that occurred during the daily activities
• Creation of test scenarios for unit testing and integration testing for all SD
• Creation of test scenarios for unit testing and integration testing for all SD business processes and getting the sign-off after successful completion of testing.
• Played a major role in Unit test Scenario preparation, Integration testing, User testing and documentation.
• Extensive experience in support projects, and RICEFW (Reports, Interfaces, conversions, Extensions, Forms and workflow) designs.
• Other pertinent elements of SAP SD - organizational hierarchies, customer master and other master data elements, output determination, SIS, working knowledge of ABAP & Queries.
• Designing and Modifying print programs and SAP scripts/Smart forms layouts.
• Experience in Designing interfaces with BAPI and enhancements with User exits and BADIs Processing IDOCs, ALE, EDI interfaces
• Provided post-implementation support and end-user training.
• Used OSS notes for resolving SAP System errors and production issues.

Confidential, REEDSBURN, WI

SAP SD Functional Consultant (IMPLEMENTATION) Version 4.6C

Responsibilities:

• Confidential develops and manufactures medically-based infant care products.
• Associated with end to end full life cycle implementation with more responsibility on master data validation, conversion and migration process
• Responsible for analysis, design, configuration and documentation for make to order scenario
• Configuration of various Account Groups as per customer classification, and defined partner functions, Master Data setup, Maintaining Partner Determination Procedures in various objects such as Customer Masters, Sales Document Header & Item, delivery, billing docs etc.
• Configured customer master and Settings for field selection of customer master data. Configured and created OTC (order to cash), consignments, credit management, deliveries, invoicing, inter-company sales
• Proficient in configuring STO for INTRA AND INTER COMPANY; Plant-to-plant stock transfers using stock transport orders
• Designed and configured sales scenarios like Third party orders and OTC (Order to Cash) order management process with order types, item categories, schedule lines, and copy control for sales and billing documents, specifying different copying requirements.
• Performed Unit Testing and involved in Functional Integration testing to ensure that new enhancements do not adversely affect existing functionality.
• Assistance in as is study, gap analysis, scope of RICEF, solutions to gaps, blue print sign off, master data configuration in SD with a focus on OTC, ITC and QTC business scenarios.
• As a Post implementation support, resource the following change requests have been fixed.
• Created condition exclusion for determination of best price for the customer
• Developed test scenarios for validation of QTC work stream
• Performed configuration for Pull list printing.
• Involved in configuration of sales and distribution module involving sales Inquires, Quotations, sales order, Shipping, invoicing, (OTC- order to cash) quantity & Value contracts, scheduling agreements, pricing, credit management and consignment.
• Involved in Identification of Order to Cash related test Scenarios.
• Provided end user training on the new business process.

Confidential, Dearborn, MI

SAP SD/MM Functional Consultant (SUPPORT) Version 4.6C

Responsibilities:

• Confidential operates a fully integrated design and manufacturing facility, including in house forging, heat treatment, machining, assembly, and testing.
• As a SAP SD Functional Consultant in project preparation, blueprint phase, solution designing, analyzing as-is and to-be requirement including gap analysis.
• Working with incident tickets and providing satisfactory solution to the client
• Testing has been done based on Change Requests and Defect Requests.
• Working closely with client on Change management and implementing new business requirement
• Problem management and taking corrective action after the due approval from the client
• Resolving master data related issues both in SD & MM
• Providing functional expertise on interface related issue
• Providing bug-fix for the adhoc requirement.
• Configured customer master and Settings for field selection of customer master data. Configured and created OTC (order to cash), consignments, credit management, deliveries, invoicing, inter-company sales.
• Providing demo to client for the new business requirement with documentation and trouble ticket resolution
• Preparing change management document
• Providing Root Cause Analysis Report for P1 & P2 tickets
• Worked in configuring product pricing using the Internet Pricing & Configuration (IPC) & Developed pricing condition types.
• Guided team in the configuration of master data for products, product catalogue, partner/product range, listing/exclusion, prices and conditions.
• Reported the Defects found during test execution using the Test Director tool and followed up the development personnel for bug resolution.
• Conducted Bug Review meetings for update on defects from development team & retesting of bug fix. Worked with developers to fix faults found in the structure and functionality of the application.

Confidential, JOHNSON CITY, TN

Jr. SAP ASSISTANT CONSULTANT (SUPPORT)

Responsibilities:

• Confidential is an American Fortune 500 company, engaged in the global manufacture and sale of chemicals, fibers, and plastics.
• Participated in SAP implementation and support project extensively on Materials Management, and Sales and Distribution modules.
• Performed duties of a business analyst to successfully implement SAP based on clients requirements.
• Responsible for gathering requirements upload master data into the system such as material Master, vendor master & customer master.
• Responsible for gathering business process requirement to configure purchase order & sales order.
• Responsible for getting sign-offs for all the functional specification documents, workflow processes, and business process documents.
• Responsible for transferring of knowledge between functional team and technical team.
• Responsible for allocation of tasks to the team & involved extensively in testing of UAT systems.
• Performed unit testing, system integration testing, user acceptance testing, and regression testing.
• Lead technical meetings with IT and business project team & maintain quality and timeliness of activities and deliverables throughout the project delivery process.

Confidential, JOHNSON CITY

SAP BUSINESS ANALYST

Responsibilities:

• Confidential is a manufacturer of both residential and commercial water heaters and boilers . It is the largest manufacturer and marketer of water heaters in North America .
• Gathered, analyzed, documented business processes and technical requirements from both formal and informal sessions and validated it with the business stakeholders.
• Analyzed and gathered requirement to configure and customize Master Data in SD/MM.
• Defined partner determination procedures and control business partners in the master data and business process
• Gathered requirements to configure Customer Master, Vendor Master and Material Master.
• Prepared test scripts for Procure to Pay & Order to Cash cycle.
• Analyzed pricing procedures for gross price, freight, discount, taxes and surcharges etc.
• Involved in requirement gathering to configure sales areas, account groups, new delivery document types and new billing document types for customers.
• Identify and understand discrete manufacturing business processes
• Analyze and improve the data flow and the integration in the system
• Report and resolve network and system errors with other IT team members
• Document process models as they are (As-Is) and compare them to the future and improved design (To-Be)