Applications Support ManagerÂ Resume ,Stuart,FLÂ - Hire IT People

SUMMARY:

Over 5 years of experience in implementing and configuring SAP SD module.
Two full life cycle implementations, rollouts and production support projects in SAP ECC 6.0/5.0 and R/3 4.7.
Configuration and customization of the Enterprise Structure, OTC process, Pricing, order management, deliveries, ATP, billing and other related functions of SD module.
Proficient in all phases of implementation including business requirement analysis, process design and blueprinting, fit/ gap evaluation, baseline and final configuration, final preparation (end - user training, testing, cutover activities) and go-live with production support.
Knowledge of developing and managing SAP applications.
Trained prospective clients on SAP Mobility, showing them how data transfers from ECC version to Mobile versions.
Ability to communicate business goals and objectives in an effective way.
In-depth knowledge of the procurement process.
Ability to troubleshoot and recommend suggestions to resolve conflicts between business requirements and standard system functionality.

TECHNICAL SKILLS:

ERP: SAP R/3 4.6C, 4.7, ECC 6.0

MODULE: SD, MMAPPLICATION: MS Office Suite (Outlook, Excel, Word, PowerPoint)

OPERATING SYSTEMS: Windows 2000, XP, Vista and Win7, IOS.

PROFESSIONAL EXPERIENCE:

Confidential,Stuart,FL

Applications Support Manager

Responsibilities:

Manage complete UX platform for SAP modules namely SD and MM.
Manage entire SAP Fiori applications lifecycle, design and deploy using free template apps available for most common SAP transactions.
Handling clients and coordinating with the project development team.
Playing a lead role in implementing specific SAP modules
Building and maintaining good relationships with executives and professional organizations.
Analyzing, designing, configuring and demonstrating Confidential s SAP Fiori applications demonstrating a total work flow of SD and MM to prospective clients.
Created data and imparted training to prospective clients.
Worked on SAP GUI for SAP SD by creating an Inquiry,Quotation, Sales Order, Delivery Document and Goods Issue PGI by showing how it transports and reflects on the mobile devices to the prospective clients.
Working knowledge of other SAP modules such as Plant Maintenance, Warehouse Management and Human Capital Management.

Environment: Neptune IDES, ECC 6.0, SAP SD, MM, WM. Salesforce.

Confidential,Naperville,IL

SAP SD Functional Manager

Responsibilities:

Responsible for maintaining system configuration, Business requirements, diagnose problems, develop solutions and test system changes for all SAP modules including Sales and Distribution (SD) and Materials Management (MM).
Lead analysis of project requirement, Planning and implementation to improve business process.
SD experience includes OTC, sales orders, pricing conditions, set up promotions, rebates, route determination, Transportation
MM experience includes creation of Vendor Master, Material Master, Purchasing, Inventory management, Physical Inventory and Training Users
Coordinate with business functions to establish IT priorities involving SAP
Analyze Business and functional requirements and implement changes as necessary
Create and manage new Pricing promotions in the system and test changes and manage release of all the transports
Provide technical support for major business processes such as year-end physical inventory.

Environment: SAP GUI, ECC 6.0, SD module, MM module, WM module, PM module. Microsoft Windows.