SUMMARY:

• Motivated, creative, and proficient technology professional with over 6 years of experience in SAP Basis Administration
• Performed upgrades of SRM 7.0 SPS09 to EHP2 SP2, BI 7.0 SP15 to EHP1 SP11, XI/PI SP13 to SP26 and DB2 9.5 to DB2 9.7 FP4
• Proficient in SAP BRTOOLS to backup, restore, administer, and extend tablespaces
• Provided leadership and manage d projects to drive overall work effort in the areas of SAP/DB2
• Participated in multiple SAP implementations. A result driven, customer focused, articulate and analytical SAP Basis Administrator
• Proven track record in highlighting and resolving issues in a diverse, technical environment and coordinating team efforts for installations, upgrades, and problem resolutions
• Performed Solution Manager 7.1 configuration
• Excellent interpersonal, organizational, and communication skills
• Proven to be goal oriented, detail oriented, diligent and resourceful

TECHNICAL EXPERIENCE:

Programming Language: C++, Advanced Visual Basic, Lisp, Shell, JavaScript, PHP, and HTML

Operating Systems: AIX, Linux, Windows NT / / 2008/ XP, HP - UX, OpenVMS, OS/390, and MVS

Databases: MS SQL Server, DB2, Oracle, and Sybase

Networking: LAN / WAN, DHCP, SAN, and TCP/IP

Software Applications: MS Office Suite Applications, Visio, MS Visual InterDev, VERITAS Backup Exec and Netbackup, EMC Storage, VMWare (ESX and GSX), Bocada, Web Services, Net Meeting, Remote Desktop, Remedy, Impact, #LF Manage now, AlarmPoint, TAMESSO, Lotus Notes, Samtime, Tivoli System Monitoring, Tivoli Backup and Recovery, Symphony, UC4, Firecall, SMS, CISCO HSE, IDMS, CICS, JES2, HSC, iSeries, and AS/400

EXPERIENCE:

Confidential

SAP Basis Administrator

Responsibilities:

• Provide SAP System Administration for SAP ECC 6.0 EPH4, NetWeaver 7.0, Enterprise Portal 7.0, TREX, GRC 5.3, XI/PI 7.0, BI 7.0, CRM 7.0, SCM 7.0, SRM 7.0, GTS, and Solution Manager 7.0/7.1
• Configured and maintained transport management system (STMS), change and transport system (CTS), performed various transports, single and mass transports, and resolved transportissues
• Created clients and performed client deletes, client copies both remote and local and client export/import
• Performed system refresh for Sandbox and QA systems from Production systems
• Responsible for resolving problem and incident tickets for troubleshooting day to day problems
• Implement changes to the system by following change management process
• Performed installation, configuration, and upgrade of SAP ABAP and J2EE systems
• Maintain and fine-tuned SAP profile parameters, OP Mode Switching, scheduling and work process distribution
• Performed performance analysis and resolved performance problems on production systems
• Perform spool administration activities such as configuring SAP printers and logical spool servers, implementing device types, and troubleshooting SAP printer issues
• Perform troubleshooting of SAP systems, update and lock entries, spool jobs, background jobs, RFC connections, ABAP dumps and system errors
• Configure RFC connections between systems
• Initiate OSS connection to SAP, create OSS messages to SAP, and work with SAP to resolve issues
• Proficient in SAP BRTOOLS to backup, restore, administer, and extend tablespaces
• Perform application server load balancing
• Provide Bolt-on support such as Datastage, Sabrix, Websphere, Rev-Trac, Vendavo and Filenet
• Develop SAP processes and procedures for problem analysis/determination and provide long term solutions
• Performed SAP security parameter check to ensure SAP landscape security and audit compliance
• Implement SAP Notes, kernel upgrades, support packs and stacks
• Perform ADP taxware updates
• Provide direction and assistance to functional and technology teams in support of SAP operations
• Document procedures and system changes
• Proficient with Oracle and DB2 databases
• Understand problem and change management procedures
• Provide 24x7 On-Call support

Confidential

IT Specialist

Responsibilities:

• Provided System Administration and SAP Basis Administration for S AP R/3 4.6C/ECC 5.0, BW 3.x/3.5, SAP NetWeaver 7.0 BI, APO 3.0A/4.0, IGS 6.20, CRM 5.0, GTS 2.0, SAP Web AS 6.20/7.1, and Solution Manager 4.
• SAP GUI 6.40/7.10, Enterprise Portal 6.0, and ITS 4.6D/6.20
• APO LiveCache configuration and monitoring
• Performed daily health checks and troubleshoot day-to-day problems
• Monitored the status of work processes, application servers, system logs, and DB logs
• Performed multiple system copies, DEV and QAS refreshed in ERP to support ongoing projects
• Worked on Solution Manager 4.0 for monitoring purposes and for generating Early Watch reports
• Applied Support Packs and Kernel Upgrades
• Monitor ed J2EE engine activity in the administration process
• Configured and monitored Operation Modes, and RFC Connections
• Worked with system profiles and various parameters to ensure that servers are up and running properly
• Setup, scheduled, analyzed, monitored batch jobs, and maintenance of background jobs
• Planned and executed SAP R/3 release maintenance, system refreshes, and client copies
• Client maintenance including client creations, local client copy, remote client copy, and client export and import
• Monitored R/3 system with CCMS monitoring, performance analysis of operating system, database, network, background jobs, buffers, printing, spool management, import and manage SAP system profiles, short dumps, system logs, and alerts
• Work ed extensively on NetWeaver components like BI, EP, and XI
• Monitor ed batch jobs on a day to day basis, reporting bugs and resolving bugs
• Planned and executed transport s objects from DEV to QAS and then to PRD servers using STMS, configure domains, and troubleshoot issues
• C onfigure d output devices, access methods, define spool servers, monitored spool request, and troubleshoot printers
• Performed major and minor ERP/SAP and HR/SAP release, monthly patches, and outage plans
• ERP/SAP and HR/SAP: Perform ed system management for R/3, BW, GTS, APO, and CRM such as client copies, system refresh, configure SAP MMCs, printer setups, transports, add/remove logon groups, RFC groups, change operation modes, user administration, system configuration, startup/shutdown, draining and adding/removing application servers for system maintenance
• Supervised implementation of ERP/SAP MS security patching project
• Coordinated cluster failover and failback of ERP/SAP and database resources
• Performed checkouts to ensure that services are operating properly
• Perform ed SAP Security Administration and authorization including activity groups, profile generator, and central user administration
• Performed daily security checks, monitored unsuccessful logons and inactive users in the production system
• Thorough understanding of the Software Development Life Cycle (SDLC)