PROFESSIONAL SUMMARY:

• 5.8 years of IT experience, as a Program Manager and SAP Consultant.
• Ability to bridge the gap between technology and business.
• Experience in working close to clients to gather business requirements and facilitate new client on - boarding into SAP platforms.
• Skilled at creating profess ional project documents
• Project Charter
• Quality Management Plan
• Project Plan
• Communication Management Plan
• Project Management Plan
• Executive Project Status Reports
• Risk Documents
• Proved track record of handling multiple projects simultaneously and ability to work under pressure with strong decision making skills in tight deadlines.
• Experience in handling critical programs across the wider organization, scoping across multiple teams.
• Highly focused on driving continuous process improvements, manual effort elimination and implementation of Lean principles.
• Project planning and working close to development teams, participating in Scrum and Sprints and following AGILE methodology.
• Effective communication skills and efficient in working close to dependent teams, communicating updates and assigning targets, defining continuous communication streams to keep all parties on the same page by removing any ambiguity.
• Excellent leadership, decision making and problem solving skills in meeting the challenges of ever evolving markets and technologies.
• Have development experience, hence has strong understanding of developer pain and define ways to remove operational and reporting load away from development teams, unblocking them to maximize developer productivity.

PROFESSIONAL EXPERIENCE:

Confidential

SAP Program Manager

Responsibilities:

• Partnering with architecture, development and deployment teams to build strategic automation roadmaps to execute deployments and realize cost saving and continuous improvement objectives
• Coordinating and communicating product plans and context of business objectives, budgets, project execution dependencies and internal stake holder needs.
• Identifying redundant, manual workflows and suggesting ways to automate them to achieve operational efficiency and cost savings, reducing manual efforts.
• Co-ordination with clients and understanding the new requirements and driving them to the development teams.
• Tracking project milestones and documentation.
• Reporting metrics and managing dependencies, risks and mitigation actions.
• Highlighting blockers/challenges to keep visibility transparent to the stake holders.
• Unblocking development teams and documentation of Project status and creating knowledge artefacts.
• Developed and maintained Project Management Plan, Quality Management Plan, and risk Management Plan to define and document the objectives of the project.
• Created and executed complex integrated project plans with cross-functional teams located in several geographies.
• Led multiple, cross functional, international teams in the planning, execution, monitoring, control, delivery and life cycle of the network management portfolio.
• Responsible for delivering multiple product version, release and modifications.
• Analysing all possible scenarios for tariff changes for each requirement.
• Responsible for transforming strategies into executable plans and product/solution deliverables for multiple offering Teams.
• Coordinated the project development activities between the onsite and offshore teams.

Confidential

SAP Project Manager and Data Analyst

Responsibilities:

• Working close to clients to gather business requirements and facilitate new client on boarding into SAP platforms
• Acted as Scrum coach for the team and led sprint planning, day to day scrum, and maintain backlog
• Facilitated JAD Sessions, requirements grooming meetings, conducted daily stand-ups, iteration reviews and retrospective.
• Worked with Team Leads, SMEs, and management and key stakeholders to help ensure coordination between multiple cross-functional teams and thereby ensure the successful delivery of the sprints
• Articulated project goals and scope to prepare detailed Work Breakdown Structure (WBS).
• Identified and tracked the Project Risks or Issues.
• Communicated with team and all project stakeholders at multiple levels and build credibility.
• Coordinated the project development activities between onsite and offshore virtual teams.
• Coordinated cross functional and cross team efforts and dependencies. Monitored team progress and enforced deadlines.
• Providing regular updates to the management board.
• Ensuring any risks to key milestones are captured and flagged accordingly.
• Creating and editing PowerPoint presentations and project documentations
• Maintaining good relationship with the client, the project team, and all stakeholders
• Monitoring contractor performance indicators and providing periodic progress reports.

Confidential

SAP Consultant

Responsibilities:

• Co-ordination with Functional Consultants for understanding the business scenarios.
• Developed report programs used to convert, load and display data Legacy data into SAP
• RFC programming between SAP to SAP and SAP to non-SAP systems.
• Replace aged BDC with up to date available SAP BAPIs.
• Enhanced programs using Confidential, Enhancements.
• Replace aged BDC with up to date available SAP BAPIs.
• Changing the logic of existing reports for a better performance and quick results with the minimal hits on database.