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Business Process Improvement Manager Resume

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Dallas, TX

SUMMARY:

  • 15 years experience in the field of Information Technology
  • 10 years experience in Deploying and Leading SAP ERP implementations.
  • 5 full cycle Implementation experience in SAP R/3 - MM PP and WM modules.
  • Led efforts for Process Design, Business process analysis, Business Blueprinting, System configuration, Testing, Documentation, End-user training, and Production support.
  • Designed critical Warehouse components, storage types, Picking and Put away strategies and SU managed inventory, RF deployment and auto-replenishment.
  • Experienced in Configurations in Inventory Management: Goods Issue, Goods Receipt, Transfer Posting, Physical Inventory, Reservations & Account determination for goods movement.
  • Responsible for defining activities for all WM activities and finalizing a Blueprint to achieve the company's objectives.
  • Expert in implementing Handling Unit Management in a mobile RF environment
  • Numerous implementations of Handling Unit Management in the warehouse for complex product configurations.
  • Designed various advanced purchase scenarios including Subcontracting, Consignment, Contracts, Scheduling agreements and Third Party logistics.
  • Setup Logistics Invoice Verification tolerances and settlement process for Consignment and Pipeline.
  • Led interactive sessions with Business sponsors in getting buy in to designs.
  • Expert in implementing and managing Special Stock processes namely, B(Customer owned), Q (Project) E(Sales) and W(Consignment) stock and their appropriate consumption strategies.
  • Developed Batch Determination procedures.
  • Extensive experience in performing gap analysis, preparing functional and technical specifications, user manuals, and resolving troubleshooting tickets.
  • Excellent understanding of key module integration points across the SAP landscape including PP, SD, FICO and QM.

TECHNICAL SKILLS:

ERP: SAP ECC 6, MM, PP, WM, QM, SDTrained in EWM

Programming Languages: ABAP debugging.

Databases: mySQL, Oracle, DB2, SQL Server

Industry Sector Experience: Automotive, Consumer Goods, Pharmaceuticals, Consumer Electronics, Retail, Telecommunications

PROFESSIONAL EXPERIENCE:

Confidential, Dallas, TX

Business Process Improvement Manager

Responsibilities:
  • Managed CONA deployment projects ensuring timely, seamless and accurate execution by implementing disciplined Coca-cola procedures driving quality results.
  • Subject matter expert on SAP WM, DSD,SD and MM processes.
  • Trained numerous users from District and Territory Managers to Warehouse operators.
  • Managed key metrics and reported on mission critical KPIs regarding warehouse and labor efficiency enabling optimal sourcing.
  • Worked towards maintaining positive and trusted working relationships with all business and internal stakeholders.
  • Complete project documents required for SDLC compliance or approval by partnering with business project leaders to jointly deliver the solution, create and maintain positive and trusted working relationships with all business and internal stakeholders.
  • Worked on SAP ECC 6 DSD MAM WMS VoicePick RFIO Movilizer SCM EWM MM PP CO SD VC QM.
  • Organized and led requirement gathering workshops and document business requirements, prepared functional specifications and design documents, assisted in system configuration or administration, assist in defining system controls and security requirements aligned with company standards.

Confidential, Dallas, TX

Senior SAP Advisory

Responsibilities:
  • Sub-Contracting - Implemented the SAP-Outsourced Manufacturing component, allowing Kitting departments to harness powerful sub-contracting processes providing better visibility to Planning and Warehouse Operations.
  • Cycle Counting - Implemented continuous inventory and Cycle Counting in the WH to perform ABC analysis and impart better accountability and accuracy of high traffic high value parts.
  • Warehouse redesign - Introduced improved pick and put away procedures for various parts optimizing bin usage using complex search strategies and capacity index metrics in SAP.
  • Project Systems improvements - Improved interfaces between Project systems and SAP Sales Order processing, maintaining 1:1 document flow for better site and whole order delivery metrics.
  • Consignment - Deployed a consignment process for vendor owned stock.
  • New Plant Project - Overcame complex transportation related routing issues by deploying a new Plant and WH acting as a DDC for ATT, segregating demand and forecasting in MRP improving ATP estimates.
  • Production - Led efforts to introduce a Production Process in the warehouse, liaising and working together with upper level ALU Management, ranging from Finance, Controlling Operations and Purchasing.
  • Legal Entity Merge - Led efforts for merging 2 disparate business entities into one. This included Chart of Accounts/ Plants/ Warehouses/ Purchasing Org/ Sales etc.
  • In house SME for all SAP related topics, issues and guidance.
  • Worked with upper management in the capacity of a 1-stop shop for SAP process related expertise.

Confidential

Project Manager and Senior Advisor

Responsibilities:
  • Led sessions identifying Purchasing and Logistics scenarios, highlighting bottlenecks and proposing system solutions for the same.
  • Managed the entire WM project, including work estimation resource management, budgets and key customer buy-ins.
  • Designed key process definitions ranging from inbound GRs, production supply, replenishment and outbound shipping.
  • Configured the entire WMS solution including stock placement and removal strategies based on SLED and FIFO, interfaces to IM, QM Shipping and automatic TO setup.
  • Setup output determination using condition techniques and Transfer Order label printing.
  • Managed the interfacing module requirements to and from Production staging and QM usage decisions.
  • Setup an automatic replenishment process to ensure the Pick lanes always have stock.
  • Managed the integration of SAP WMS with XRF for mobile operations.
  • Deployed special stock handling, sub contracting, consignment and stock transport orders.
  • Implemented the SAP Warehouse Monitor for viewing all the warehouse movements in real time.
  • Managed 25 onsite and offshore resources across different areas, including QA, Development, shipping and warehousing.
  • Involved in physical warehouse design, bin layouts and naming.

Confidential, São Paulo, Brazil/ Dallas TX

Project Lead and Principal

Responsibilities:
  • Purchasing lead SME, designed solutions for the sub contracting and consignment processes with Nota Fiscal compliance.
  • International trade compliance during invoicing and settlement for MERCOSUR.
  • Configured purchasing, requisition documents and established release strategies.
  • Setup IM-WM-QM interfaces and configured automatic movements after Usage Decisions.
  • Setup a replenishment strategy for Production Bins.
  • Implemented complete WM with Section search strategies for pick/ship of fast moving products.
  • Conducted Logistics and Purchasing training in Portuguese.
  • Developed ASN interfaces using XML and XI between supplier and Celanese .(Nota Fiscal - Tax/Government compliance)
  • Participated in User Acceptance Testing as a SME in Logistics and MM.

Confidential, Columbus,OH

MM / WM RF Lead / Process Designer

Responsibilities:
  • Prepared design documents to support Vendor Consignment and settlement procedures.
  • Created BPDs(Business Process Documents) and PFL (Process Flows) highlighting various business scenarios.
  • Prepared Gap Fit analysis documents and WRICEF identifications.
  • Configured Customer and Vendor Consignment stock processes with Shipping and Transportation.
  • Configured IM Movement types to support Goods Movements.
  • Designed Handling Unit Management constructs in a WM environment with fixed bin replenishment.
  • Designed Full Pallet warehouse and Partial pallet warehouse Putaway and Stock removal strategies.
  • Designed a paperless picking process using RF Queue management for improved labor efficiency.
  • Designed the HU SSCC type number range solution (EAN128) for pallet visibility across the supply chain.
  • Prepared test cases and test scripts.
  • Prepared Configuration Rationale Documents for configuring the Golden client.

Confidential, Irving TX

Warehouse Management / MM Core Team Lead

Responsibilities:
  • Led inventory and Purchasing blueprinting sessions for various Lines of Businesses.
  • Managed the development and deployment of a Fabrication Dashboard solution in SAP, managed 5 resources, encompassing Production, Inventory, Transportation and Development
  • Held key meetings with business sponsors and capturing requirements, reporting progress.
  • Involved in all aspects of SAP MM and WM interfacing components including FICO, SD and Production.
  • Core resource responsible for delivering Warehouse Management and Procurement solutions for various lines of business including Rebar Fabrication, Mills, Copper Mills, Heat Treatment operations.
  • Designed various processes for Special Stock management, including Customer Stock, Project Stock and Consignment Stock.
  • Responsible for entire Warehouse configurations for movement types, IM-WM interfaces, Print control and handling unit management, physical Inventory for warehouse and IM managed material.
  • Led initiatives to develop RF solutions for Shipping, Receiving and Production stock operations.
  • Involved in post Go Live support and troubleshooting user issues, ITC/Regression testing and Go Live support.
  • Worked in developing and testing custom transactions and solutions.
  • Worked with ASNs, automatic creation of Inbound Deliveries for Shipping logistics.
  • As the Master SME on business processes and SAP functionality involved in critical decision making of project deliverables.

Confidential, Dallas TX

Manager - Supply Chain Delivery

Responsibilities:
  • Managed 15 resources.
  • Business process design of Outbound/Inbound processes, FSI, GR for in transit material.
  • Designed a drop ship based Air-Hub business process in SAP.
  • Managed project deliverables including User Acceptance Testing, Regression testing in the SCM area SD,MM and WM, Shipping documents, Outbound Deliveries, Sales Order Pricing, Purchase Order Pricing, Outputs, Put away and Picking strategies, Inventory Movement configurations.
  • Managed Conversion development and planning.
  • Implemented Cross Docking with 2 step picking and put away processes.

Confidential,OH

Third Party Manufacturing Process Lead

Responsibilities:
  • Requirements Gathering, Blueprinting, Gap Fit analysis, Configuration and testing.
  • Modules MM (IM and Purchasing), and PP, Accenture Methods Manager.
  • Responsible for system security profiles, process analysis/improvements, software configuration, customer report specifications and query development, maintenance of end user documentation and training, and issue management for recurring and non-recurring efforts.
  • Managed 10 resources on site and 5 resources off site.
  • Release Strategy for PR and Purchase Order, Scaled Pricing recommendations, Document Type, Stock Transport Order, Special Procurement Keys, One step, Two Step without SD and Two step with SD cross Company code transfer processes, Price Determination, Account Assignment, Cost estimates.
  • Movement type configuration for Interim Stock transport process, configured and implemented Price Determination, Condition records as part of the cross Company Code stock transfer process.
  • Procurement Proposals, Batch search strategy, Batch management, BOM History Parameters, Plant configuration, MRP Controllers, Groups and parameters and ECM.
  • Devised and implemented SAP security templates, assigned job profiles to SAP roles. Conducted interviews and prepared presentations to enable smooth system transitions.

Confidential, MI

SAP MM Purchasing Configuration and Implementation Lead

Responsibilities:
  • Participated in all project phases including design, testing, training, conversion and go-live support.
  • Involved in the Planning, Conceptual design, Business blueprint, Configuration, Prototype presentation, Testing and Documentation of user manuals of MM module
  • Involved in business meetings and actively participated in making decisions of Configuration settings.
  • Configured Vendor Master: Defined Partner Determination Schemas and assigned to account groups. Defined screen layout for Vendor account groups and number ranges for Vendor master records. Defined Payment terms, and Incoterms.
  • Configured RFQ, Purchase Requisition, Purchase Order, Purchasing Info record: Defined document types, Number ranges, and maintained Screen layout, Text types for document types. Set up Stock Transport Requisition and Stock Transport Order.
  • Set up Release Procedures for purchasing documents. Defined release conditions, pre-requisites, codes, indicators, and strategies.
  • Worked on special procurement types such as Consignment, Subcontracting, Third Party, and Stock Transfer using Stock Transport Order based on requirement for different business scenarios.
  • Defined Price Determination Process for purchase of materials. Maintained Condition types, Access sequences, Calculation schema, Condition tables and Condition records.
  • Created physical inventory settings, documents, posting differences, inventory sampling and cycle counting.
  • Configured automatic Account determination for Goods movements and Invoice Verification transactions.
  • Performed Unit, Integration, and Regression testing for main functionality of the MM module.
  • Delivered hands on training to Vendors on how to enter/maintain prices in the SRM bidding system.
  • Process design and Layout design for Warehouse.
  • Configured WM structure by defining Warehouse number, Storage types, Storage sections, and Storage bins.
  • Defined WM Movement types, Storage type search, Storage section search, Storage bin type search, Stock Placement (Putaway), and Stock Removal (Picking) strategies.
  • Configured control parameters for Transfer requirement /Transfer order.
  • Set shelf life expiration date check and involved in configuration settings of Hazardous material management.
  • Stock transfer using Inbound and outbound deliveries. Configuration of deliveries and document types. Custom development of stock transfer for material movements in Quality stock, blocked stock.
  • Design and develop custom reports for Warehouse, Production Planning and execution and Inventory management.
  • Planning and replenishment of bins when using fixed bins using capacity planning of the warehouse for interplant material transfers.

Confidential, MI

Database Analyst

Responsibilities:
  • Rendered extensive analytical and technical acumen via vast programming and research capabilities related to report management, data procurement, and project development.
  • Involved in designing a new database to accommodate Meijers changing business processes.
  • Involved in documenting and analyzing bottlenecks in Meijer’s business, proposed streamlining solutions.
  • Conducted requirements analysis meetings and discovery sessions with the business sponsors.

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