SUMMARY:

• Implementing, enhancing, upgrading and managing SAP ERP applications (SAP R/3 & SAP CRM). Experience with SAP R/3 versions 4.7 to ECC 6.0. Adept at leveraging User exits to develop custom enhancements.
• Experience in managing medium size projects in terms of scope definition, budget estimation, resource allocation, solution delivery and managing dependencies/risks.
• Strong configuration, analytical and problem solving skills.
• Leading, managing and mentoring cross - functional teams in a Global environment.
• Working with offshore model to deliver solutions in a fast-paced business environment.
• Interfacing with corporate business leaders and off-shore teams in a multi-cultural, global arena.
• Core modules worked on - Sales & Distribution, Logistics Execution, WM, IS Retail, SAP MM and SAP CRM.
• Hands on experience in broad range of technology areas like EDI, ALE, BAPI & strong integration skills across SD-FI, SD-CRM, SD-BI, MM-WM, MM-FI modules to achieve strategic objectives.

PROFESSIONAL EXPERIENCE:

Confidential, Mason, MI

Lead Consultant

Responsibilities:

• Support / enhance Order to Cash processes related with pricing platform.
• Automate Sales order update process for price updates due to periodic price changes.
• Enhance the Global Pricing platform to meet the customer requirements.
• Enhance the Customer Price Lists for communicating Price Changes.
• Enhance / resolve Price Literature issues for US, Mexico and UK geographies.
• Resolve existing issues in project delivery method.
• Provide weekly status update to the business team on the open issues and Enhancements.
• Coordinate with the functional, technical team and the business team to deliver the solutions in a timely manner.

Confidential, Redmond

Lead SD Pricing Consultant

Responsibilities:

• Designed the pricing procedure for handling Midterm Transitions, Renewal Transitions and Transitions from a Legacy system. (Bedrock Transitions).
• This covers product range of Subscription products, License and Software Assurance (LSA) BOM items.
• Pricing elements include delta pricing for License components, full price or delta price for SA components, full points or delta points for each of the line items depending on renewal or midterm transition.
• Designed True-up pricing logic for subsequent purchase of LSA BOM transitions or LSA Package transitions.
• Leveraged Condition Exclusion groups to pick the Best Price from a list of Condition types.
• Designed Promotions for Products using Sales Deals.

Confidential, Phoenix

Lead SD Consultant

Responsibilities:

• Designed pricing process to support zone pricing & Merchandise Category (Material group) based pricing / discounts for products.
• Design the process to create Product divisions, departments, classes and Merchandise Categories.
• Design and develop process to create Reference Articles corresponding to each Merchandise Category.
• Develop LSMW programs to re-class Articles.
• Assess the impacts to downstream systems and enhance the interface programs to remedy the situation.
• Re-class Merchandise Category hierarchy per business requirements to help Enterprise Planning for Sales. Identify necessary changes to interface programs to communicate new hierarchy data.

Confidential, Oklahoma

Responsibilities:

• Collecting requirements, Blue Printing, preparing Functional Specifications for Order to Cash process design for Funded and Direct Bill Customers.
• Configuring Order types, Item Categories, Delivery types, Billing types and Account determination.
• Design EDI Shipping interface to send Deliveries (idocs) to Distribution Centers and receive processed shipments back into SAP.
• Preparing Functional specifications for the enhancements in the Pricing area to determine rack/terminal price based on Store/Product/Customer combination.
• Design conversion process for historical Sales data into SAP for dash-board reporting.

Confidential, Savannah

Responsibilities:

• Collecting requirements, Blue Printing, preparing Functional Specifications and testing.
• Designing end to end processes for Spare Part Quotes, Sales, Returns, Warranty sales, Plane Parts sale and Rental sales, including activating Serial Number for parts.
• Design of Pricing Procedure for Spare Part sales, Returns and Rental Sales. Design Pricing discounts, Promotions based on Aircraft model and Aircraft Serial number, drive exceptions via condition exclusions.
• Design output for Quotes, Sales, Returns, Proforma Invoice and Invoice documents.
• Reporting within ECC to monitor exceptions for Pricing and discount authorizations.

Confidential, Chicago

Lead SD Retail Consultant

Responsibilities:

• Collected requirements & prepared Business Requirements Documents for Store Inventory adjustments, Store to Store Transfers & Goods Receipts.
• Designed reporting functionality for damages & out of stock situation.
• Designed Functional Specification documents for Store Inventory adjustments, Store to Store transfers & Goods Receipts.

Confidential, Fort Washington, PA

Lead SD/LE Architect

Responsibilities:

• Conducted workshops to gather requirements for Available to Promise (ATP) setup, Logistics Execution, Delivery Due run, Billing Due List, Revenue Recognition and redesign of Pricing process. This is followed by presentations on To-Be design, deliverables, solution design and gaps and Business Blue print sign off.
• Designed and configured ATP Check for Kits and saleable components.
• Designed a new 3rd Party Shipping interface using EDI platform to handle 940, 945, 850 (INVOIC), & Advance Shipping Notification.
• Designed Pricing process and procedures for Sales orders, Returns, Credit memos and Free of Charge Delivery orders. Pricing design supports List Price, Promotions, Customer specific discounts etc.
• Designed and configured Rush Order to support emergency shipments to Customers.
• Designed & configured Transportation Scheduling for Deliveries. This included Routes, Route Determination and Route Schedules to support Sailing schedule for product shipments to Customers.
• Designed Advance notification for Logistics Vendor (CH Robinson) regarding planned shipments to Customers.
• Prepared documentation for Business Blue prints, Test Scripts, Functional Specifications and User Training Guides.
• Conducted Training sessions for Process owners, Super users & end users.
• Provided post production support for 2 months to resolve production issues in OTC and Logistics Execution areas.
• Conducted workshops to gather requirements for a new stream of E-Commerce Sales order (B2C) process to sell Subscription Services and goods.
• Designed a new Sales process for E-Commerce platform using Periodic and Milestone billing plans.
• Designed Pricing process for Service items and tangible goods consisting of Promotions, estimating shipping costs based on weights, Revenue Recognition, tracking of various COPA related costs / charges.
• Designed following processes (using BAPI & EDI technology) to support Sales order processing for online subscription service.
• Create Customer master and process updates to existing Customer master data
• Create Sales orders for Service Items with Billing Plans, process changes to Sales orders to support Deferment of Services, Restart & Cancellation of Service based on request from Web interface.
• Create Sales orders to ship physical goods; drop ship of goods by 3rd Party and Customer Returns.
• Designed and configured Logistics Execution process to ship physical goods for Customer orders.
• Posting of Down Payment (F-29) for services and related Revenue Recognition using Billing plan.
• Posting Incoming Payment (F-28) for tangible goods for B2C Customers.
• Designed and configured SD-FI Account determination for Revenue, cost and sales discounts.
• Interface Invoice data to Web Application using idoc via middleware (Seeburger).
• Provided post production support to resolve on-going production issues.

Confidential, Palo Alto, CA

Lead SD OTC & Pricing Consultant

Responsibilities:

• Setting up Sales Quotes and Contracts to handle Membership, Operational and Billable Service contracts with Periodic and Milestone billing plans.
• Conversion of legacy contract data into SAP ECC. This includes Unbilled Contracts & Partly billed Contracts.
• Designed ECC-CLM interface to communicate Contractual data & Contract amendments to SAP CLM system and to receive signed off Contractual data back in to ECC. This is built on EDI platform.
• Designed a process to handle different types of Amendments to existing Contracts using Quote & Contract transactions. Amendments are designed to support 8 different types of amendment scenarios that go through approval process.
• Designed Confidential specific Pricing process based on Reference group characteristics, Customer wattage characteristics involving scales, step pricing, package discounts, factoring for quarterly billing. This required high degree of custom development, user exits and pricing routines.
• Designed an interface to post funds to Funds Management module for signed off Contract agreements. This interface is designed to pass on delta dollars associated with different types of amendments related to a Contract life cycle.
• Designed Sales Order-Delivery-Billing process to manage sale of Research Report documents to Customers. Enhanced Sales order process to price items for Members and Non-Members differently.
• Configured Logistics execution (LE) to ship products to customers.
• Designed 3rd party shipping interface (IKON) to deliver the Research Reports to Customers. (Deliverable Sales Order)
• Designed Rebate process to credit customers for multi-year contracts during contract creation.
• Designed ALE/EDI process to pass Customer & Material master data to CLM from SAP.
• Designed reporting for Pricing, Funding Contracts etc.
• Supported production system for 6 weeks to investigate and resolve production issues.

Confidential

Lead Consultant

Responsibilities:

• Designed Pricing process in line with business requirements for Retail price, Ticket price. This included Sales organization structure, Pricing Procedures and the process for legacy pricing data conversion for SAP go-live.
• Designed a customized solution to markdown Styles at department /Style/ color level based on a set of inventory, stock and historical sales data using data in BI system.
• This tool also offered what-if scenario analysis for markdowns in terms of gross margin, gross dollar amount for projected sales.
• Designed markdown mail process to send daily markdowns to each store at Style/Color/markdown level.
• Enhanced Retail pricing functionality to indicate Full Price/Non-Full Price on WP PLU message type which is used for driving Promotions and Bonus Buys.
• Designed a custom Article Group creation process to deliver Promotions at Article group level.
• Defined Bonus Buys to administer fixed price, percentage, absolute discount, BOGO and GWP deals.
• Designed Bonus Buy exclusions and inclusions involving Merchandise category, Full Price/Non-full Price items and Article groups.
• Enhanced POS download process to trigger Bonus Buy idocs (WPDBBY) for each Store when Site group are leveraged for Bonus Buy deals.
• Designed a webdyn pro to submit Bonus Buys based on dynamic validity of Sites within Site group.
• Designed mapping for Article data transmission and Merchandise Category to POS system using WP PLU and WPDWGR message types.
• Enhanced WP PLU message type for sending key article attributes to support POS system.
• Designed an automatic process for De-Listing Articles based on Inventory on hand, POS/article activity.
• Designed mapping changes to PLU file to send the delisted articles to POS for automatic removal from store register.
• Designed a process to exclude all Bonus Buys for certain Merchandise category and Generic Articles.
• Designed a custom process to initialize new Stores, downloading all relevant Bonus Buys for new store.
• Supported production system for 2 months after go live to enhance / reconfigure / resolve production issues.
• Investigated and resolved some of the key POS download issues for article data.

Confidential, Kenneth Cole

Lead Consultant

Responsibilities:

• Promotion activations
• Exclusion of markdown items from Promotions
• Administering Promo Price changes on demand
• System / process/ technical recommendations for improving run time for Assortment List change message (WBBDLD).

Confidential, Chicago

Lead Consultant

Responsibilities:

• Create a sales processing foundation to support growth to 1,000 Stores.
• Enable Sales by type reporting (Regular Sales, Promo, Bonus Buy, Markdown and Clearance Sales)
• Eliminate Report Manager / manual manipulation of pricing file by migrating Pricing master data to SAP.
• Deploy SAP standard pricing functionality to support pricing opportunities. (Regional, Zone pricing)
• Move price maintenance to standard SAP screens / processes.

Confidential

Lead Consultant

Responsibilities:

• Designed a new Pricing process based on IS-Retail methodology for creating / changing and downloading pricing data.
• Pricing is driven by weekly/monthly Purchase Price changes, Margin changes and Mark-up changes.
• Pricing design involves Pricing layers consisting of Price Catalog / Backup Pricing and Price Lists with relevant Sales deals, Promotions and Charge backs.
• Designed Pricing Procedure, routines and formulae for Proto typing the design aspects.

Confidential, OH

Lead Consultant

Responsibilities:

• Worked as a Senior consultant to implement project in Order to Cash and MM areas.
• Successfully implemented Harmonized Sales Tax (HST) for Canadian provinces in Sales / Purchasing and Accounts Payable areas.
• Managed the project single handedly from requirements gathering to go-live phases. Project went live on 7/1/2010.
• Sales cycle implementation consists of changes to entire OTC (Order to Cash ) process - Sales order pricing, user exit development, Order confirmation, Invoice printout, redetermination of taxes in Invoice. Sales transactions include - Sales within Canada, Sales from Canada to US customers, Sales within US, Sales from US to Canadian customers.
• Design involved changes to Tax Procedure, Pricing Procedure, New Tax accesses, User exits for Sales order and Invoicing, Jurisdiction codes, tax postings etc.
• Cut-over tasks involved Open Sales order conversion, Customer Master data conversion, tax master data set up.
• Created a process flow for updating the Tax Category for US and Canadian Customer master setup.
• Created a new User Exit for validating Jurisdiction code while creating and changing Customer master data.
• Creating new tax codes for Purchasing and Accounts Payables.
• Also driving tax postings to new G/Ls based on tax code for Restricted Input Tax credits.
• Designed a new Freight PO creation program using BAPI using Tax codes and Jurisdiction codes.
• Designing a process for enhancing Order Management cycle in a Make to Order scenario with Variant configuration, batch management and Warehouse Management set up.
• Involves establishing processes for intra, Inter-company transfers and Subcontracting for external operations.
• Designing a new process for Intercompany transfers across the border using Intercompany Purchase Order functionality on MM side and also deploying part of Intercompany Sales on SD side. Other design criteria involved are Planned Independent Requirements (PIR), Make to Order scenario, Planned orders, Process orders etc.
• Worked extensively on fixing pricing related production issues after go live. This involved reconfiguring the system for pricing and batch split.
• Configured a pricing process to override surcharges with zero pricing in the Sales order and implemented Rebate processing.
• Configured Invoicing for Sales order with batch split in Delivery and had associated Delivery pricing for BOL charges.

Confidential, WA

Program Manager

Responsibilities:

• Design & build new pricing functionality (PUMA project) for global customers / new programs spread across all the countries. Pricing functionality is built around enquiry documents, pricing procedure based on program attributes, product attributes, Product Listing and Exclusion conditions.
• Designed and built a Dynamic pricing interface to provide pricing info for products / customer types /programs on demand to various tenant systems using a E-Commerce platform.
• Designed a pricing process to override existing pricing component with zero value using condition exclusion groups.
• Designed a new Pricing Schema for Purchasing with new condition types and G/L Revenue Recognition for Freight and other purchasing expenses.
• Designed Intercompany billing for Purchasing to procure material from a different company code. Configured automatic account determination, pricing procedure changes, Delivery set up and master data set up.
• Designed an End-to-End process for handling Audit expense reimbursement for Customers and associated revenue recognition including Cost element G/L and a corresponding Internal Order assignment.
• Designed a process for 3rd Party Service contracts into SAP via an interface file, leading to Contract creation, Sales order creation and corresponding billing and Revenue Recognition in SAP. Periodic Billing Plan type configured to bill fixed monthly charges.
• Improving the process for creating Material master in SAP R/3 via Direct Input process and custom validation rule engine.
• Identify process issues and fix them through new enhancements on a quarterly release basis.
• Provide guidance on production issues (3rd level) by working with business users / functional groups / support teams leading to issue resolution based on priority.

Confidential, Ohio

SD Architect

Responsibilities:

• Conducting AS-IS workshops to collect requirements and analyzing the legacy business processes.
• Identifying the process gaps and presenting to the business teams
• Designing TO-BE Process and presenting to the business via workshops.
• Blueprinting the complete business process, reviewing with the business and securing sign off.
• Preparing Functional spec document, Business Process flow charts and Configuration documentation.
• Configuring the system, unit testing and integration testing of RICEF developments.
• Developing cut-over plans and going live.
• Providing knowledge transfer to the power users and support teams for a smooth transition.
• Lead the SD-FI Revenue Recognition effort for the project. Designed and configured Revenue and cost postings for inventoried stock, value only materials and Service materials.
• Designed and configured processes: Sales to Retail Customer, Sales to A/R Customers, Sales to 3rd Party Customers, Sales to govt. agencies, Sales to Internal Departments and Employees.
• Configured ATP (Available to Promise) functionality for Sales orders, Stock transport orders.
• Designed process for goods movements, goods issue, store to store transfers and internal orders using idoc technology.
• Designed interfaces for Product and Service Warranty processes administered by 3rd Parties; related Billing and Revenue Recognition process.
• Designed & configured process to sell products & services to AR Customers through designated 3rd Party agents on behalf of Goodyear Retail stores.
• Configured pricing with Promotions for Tire and Service materials, deals and store manager discounts.
• Designed Pricing procedure for handling discounts for refurbished products, sales commissions for services, product specific incentives.
• Base line configurations, Merchandise logistics, physical inventory, shipment corrections, Replenishment functionality.
• Experience in setting up Retail master data - Store master, Article master, Assortment Planning, Merchandise Category, Pricing data, Promotions set up, Vendor master, A/R Customer master, Vendor master data, Replenishment parameters.
• Designed and configured Revenue (SD-FI Acct determination) and cost postings for inventoried stock and value only stock. Deployed a BADI / pricing user exit / copy routine combination to pass the cost of the value only stock item for Cost of goods sold (COGS) for orders posting via ORDERS05 idoc type.
• Configured Logistics Execution for A/R orders through Delivery and billing.
• Configured pricing procedure to handle different kinds of payment types - credit cards, cash and check payments.
• Designed special pricing procedure to calculate distribution chain cost, corporate cost components for a tire product based on Standard cost and mark-downs (%) and (or) discounts. These costs are subsequently used for Journal entry postings to generate executive enterprise reports for internal use.
• Designed pricing procedure to recognize Retail customer returns which need to be sent to Corporate SAP system for check cutting process. Stand-alone report program used to generate one time vendor invoice and sent over to Corporate SAP box using FIDCC2 idoc.
• Designed sales processes and pricing components to enable data extraction to BI system to support enterprise reporting. Enhanced system to pass on Standard cost, calculated Retail cost, Labor and Parts discount to BI system.
• Designed mapping schema CREATEMULTIPLE idoc for POSDM and WPUBON idoc for ECC 6.0 for posting inbound POS Sales.

SAP Solutions Architect

Confidential, Bellevue, WA

Responsibilities:

• Implementing and managing all phases of project life cycle including requirement analysis, design, development, testing and deployment of solutions, documentation and end-user training.
• Responsible for implementing projects /enhancements in the areas of SAP R/3, SAP CRM and IS Retail.
• Providing necessary help to the production support team (in the capacity of SME) towards the resolution of production issues and business process issues.
• Credit Card Encryption for SAP R/3 and CRM applications for PCI compliance
• Launching a new Distribution Center employing 3rd Party Shipping Interface
• Major enhancements to CRM front end to increase sales by minimizing credit risk.
• Upgrade of SAP R/3 to latest patch level. (Support packages)
• Upgrade Tax calculation system from Vertex Q series to Vertex ‘O’ series
• Design and development of a new SAP R/3 Order to Cash interface with Siebel CRM for online availability check and fulfillment of orders in R/3 system.
• Launching a new product involving changes to Variant configuration and CRM application.
• Configured all R/3 changes, CRM backend integration for Internet Sales and managed system risks / impacts through the project go-live stage.
• Contributed to the design of Third Party shipping (LE) and Phone Activation interfaces.
• Contributed to the design of the configurable product.
• Designed a process for handling multiple validations during Telesales order process.
• Contributed to the design of CIC profiles and framework profiles.
• Designed Organization model, product catalog, web-shop setup etc.
• Enhanced existing shipping interface to process Internet Sales and Telesales orders.
• Designed & implemented a new Ship to Activate check process leading to business process improvement.

Confidential, Bellevue, WA

Functional Lead

Responsibilities:

• Designed & developed a process to assess Shipping/Freight charge for Dealer orders leading to improved customer satisfaction.
• The shipping charges based on weight scale in the sales order and the shipping priority. (Ground to Next AM).
• Functionality also supports upgrading / downgrading of shipping priority on partially delivered orders by re-determining shipping charges.
• Designed and developed a miss-shipment process for correcting inventory arising out of Stock transfer from Retail Stores.
• This design resulted in better accountability and reporting of miss-shipment process.
• Enhanced Application Link Enable (ALE) process for distributing Material master data to PKMS interface by deploying filters and change pointers thus improving the performance of R/3-Shipping interface.
• Managed migration of R/3 and Shipping interface from UPS carrier to DHL carrier resulting in shipping cost reduction.
• Designed and implemented migration of Upgrade program Sales orders from existing Warehouse to a new Warehouse.
• Designed and developed new order cycle process to bill Wholesale, E-coupon and Prepaid re-charge orders leading to efficient management of Wholesale process and FI reporting.
• Designed and Implemented On Time Delivery process using SD Transportation Route functionality. Successfully achieved reduction in Fulfillment costs by avoiding late delivery penal charges by Dealers.
• Designed & developed Order fulfillment (LE) process for a Dealer Warehouse using Consignment functionality.
• Designed & developed an EDI interface to process Dealer orders and Invoices including a process for validating pricing on incoming EDI orders. This process lead to the elimination of manual reconciliation and better management of EDI customers.

Confidential,Bellevue, WA

Lead Analyst

Responsibilities:

• Lead the design and implementation of Retail Store Forecasting based on Flexible planning using weighted average historical sales.
• Designed and developed a process for setting up testing environment in Development / Test clients.
• Achieved a key Retail objective by establishing an efficient and optimum weekly replenishment process for Stores and eliminated lost sales due to non-availability of products.
• Designed and developed a validation process for Retail Store set up to eliminate data maintenance errors.
• Successfully managed second level support for 800 Retail stores for 3 months in the areas of Replenishment, Physical inventory count, posting of POS transactions etc.
• Supported the monthly physical inventory process at the retail stores through researching and fixing issues. Redesigned Stock on Hand report to aid this process.
• Designed a business process for managing Loaner Phone process for Retail Stores using SAP Consignment functionality.
• This greatly improved accountability of the process and eventually replaced the manual process at 1000 plus Retail Stores.
• Re-designed and greatly improved performance of key Retail reports: Stock on Hand report and Open STO report.
• Key player in the launching of new Retail Stores in year 2002 and contributed to the corporate objective of expanding Confidential footprint in the market.
• Designed and configured the Stores for handling sales of handsets by independent agents (agency business) with their trunk stocks and processing the sales commissions.
• High risk agents were configured to sell products from a retail store instead of trunk stocks.
• Lead the supply chain implementation to Upgrade SAP R/3 to 4.70.
• Defined project plan, coordinated with various teams and end users for integration test planning and execution. Managed issue tracking and resolution during the course of testing.

Confidential, Bellevue, WA

Retail and SD Analyst

Responsibilities:

• Key member of team involved in Retail process design, system configurations and interface set up with POS system.
• Designed Enterprise structure, Inbound profile, Pricing Procedure and Revenue recognition for posting POS sales.
• Configured SAP Retail system to post POS sales into SAP R/3 system using WPUBON idoc. Designed mapping of WPUBON idoc for Sales, Returns, Voids, Post Voids and No Sale transaction types.
• Designed and configured downloads to POS system - Articles, Reason codes, Credit card types, Pricing, Discounts, Tax information etc.
• Designed the process for Store Replenishments, including configuring new ATP functionality for Stock transport orders.
• Designed and configured the process for Store to DC and Store to Store goods transfers.
• Designed various reports: Price Override report, Replenishment parameter report, Shipment tracking report etc.
• Designed a process for extending Materials to all the distributions channels.
• Key member of the team responsible for planning and upgrading the system to SAP 4.6C version. Designed and developed test plans for system and integration tests.
• Designed and developed the Employee Phone Process for Order fulfillment (LE) with WMS integration, handset activation and cost allocation process to various business units.
• Major contributor to the redesign & development of Sales and distribution system to convert common distribution channel to specific distribution channels involving data conversion and system cutover process.
• Major contributor to the merger process of Omni Point, Arial and Powertel industries into Voicestream. Designed a process to migrate Dealer data from legacy system to R/3 system.
• Designed and developed widely used Sales reports: Open Sales Order Report, Shipping Report, Handset Return report etc.
• Designed and implemented Availability check functionality for Dealer orders based on Product Allocation.
• Redesigned and delivered Credit management system to reduce risk & improve the order fulfillment process.
• Designed and implemented a new Distribution Center with lean WMS. Responsible for designing and implementing the configurations for Goods receipt from vendors, Returns to Vendors, WM Material movements, Order Fulfillment, customer returns and physical inventory processes.

Confidential, Newport Beach, CA

SAP Consultant

Responsibilities:

• Responsibilities included conducting as is study, gap analysis, collecting and analyzing business process requirements, presenting gap analysis, developing project proposals, project realization and end user training.
• Designed and developed Sales process with Logistics Execution LE / Warehouse integration for direct and business customers.
• Designed and developed Shipping interface (LE) including error handling process by employing BAPI technology.
• Configured Lease contracts for periodic engineering site rentals and Reciprocal billing process for billing the inter-network air- time.

Confidential, Carson City, CA

SAP Consultant

Responsibilities:

• Designed and implemented Sales process, integrated with lean WMS for an automobile and cement industries.
• Also developed processes like Stock Transport order, Consignment stock and Inter-company billing.
• Designed and developed Sales and A/R aging reports.
• Researched and configured the sales process for a Pharmaceutical industry with batch manufacturing process to support pre-sales presentation.

Confidential

Manager

Responsibilities:

• Successfully developed proto type drive shafts and secured OEM business.
• Responsibilities included business development, product development and sales planning.
• Also contributed to Customer Development programs, On-site field failure analysis and MIS reporting.
• Implemented QS 9000 system in the areas of Contract Review and After-market sales distribution.
• Successfully commissioned a new Drive shaft assembly plant at Hosur.
• Responsibilities included Plant Lay-out, planning for machines, utilities, plant electrification, conducting Gauge R and R studies for equipment acceptance trials, proving cycle times, planning tooling for machinery and streamlining the production process.

Confidential

Senior Engineer

Responsibilities:

• Successfully commissioned a new manufacturing facility for Front Forks product line. Responsibilities included designing Plant Lay-out and project planning & execution

Confidential

Scientific Assistant

Responsibilities:

• Conducted research in the area of Scram jet (Supersonic combustion Ramjet) combustion and co-authored a scientific paper presented to Defense Research and Development Organization (DRDO).
• Responsibilities included designing & fabricating system for studying Supersonic Combustion and flame stabilization characteristics.

Confidential

Assistant Engineer

Responsibilities:

• Responsibilities included preparing technical proposals for customer inquiries, estimating costs, preparing commercial quotes and coordinating with production for customer acceptance testing process.