Business Systems Consultant Resume Phoenix AZ - Hire IT People

SUMMARY:

Technically sophisticated technology professional with solid history of managing enterprise SAP environments.
Skilled trainer and project leader; able to direct multiple tasks effectively and readily master innovative projects and tools.
Exceptional ability to troubleshoot and analyze root causes across multiple tiers. Expert level skills with SAP Basis on OS Windows, Linux, and Oracle database.
Project Management / User Training and Support/ System upgrades and installations / Software Development
Customer Service Center (CSC) Training and Support / Troubleshooting & Issue Resolution

TECHNICAL SKILLS:

SAP Basis/NetWeaver: ECC6, XI/PI, Enterprise Portal, SAP MDM

Operating Systems: Windows, Unix/Linux

RDBMS: Oracle, Microsoft SQL Server, MS Access

Database Language: Korn Shell, Visual Basic, C

Programming Language: SQL, Oracle PL/SQL

PROFESSIONAL EXPERIENCE:

Confidential, Phoenix AZ

Business Systems Consultant

Responsibilities:

Basic system configurations, testing, supporting end user inquiries, issue resolution, preparing functional specification documents for system changes.
Write SQL statements for reporting purposes.
Proposing areas for process improvements.

Confidential

Senior SAP Basis Consultant

Responsibilities:

Spearheaded the SRM portal upgrade for SMART Communications, Inc., the leading wireless provider in the Philippines, from NetWeaver 7.01 to NetWeaver 7.4.
Successfully installed SRM - MDM for Meralco Company providing exceptional technical guidance enabling the restoration of their MDM system which had been unusable for one year.
Administered integration process for the SRM-MDM systems with Meralco Company’s Process Integration (PI) and Enterprise Portal (EP) systems.

Confidential

SAP Technical Analyst

Key Achievements:

Monitored SAP production environments and performed system health checks which minimized or eliminated downtime.
Provided quarterly detailed review of IP/SOX controls on SAP application and data base environments to ensure IP compliance.
Performed environment creates (installs), regular system refreshes/copies and decommissioned system on an as needed basis to manage SAP environments.
Successfully completed the PI upgrade from SAP xi 3.0 to SAP PI 7.3, the Enterprise portal upgrade to SAP NW 7.4 in Oracle/Linux platform and the MDM7.1 upgrade, migrating the MDM 5.5 repository to MDM 7.1 repository.
Successfully migrated MDM and SCM system from San Ramon data center to San Antonio, Houston data center.
Successfully migrated Fuel Carbon Management system data from a Java stack environment to an ECC6 environment using SQL tools.

Confidential

SAP Basis Consultant

Responsibilities:

Provided expert assistance with Exchange Infrastructure (XI) and Enterprise Portal (EP) troubleshooting.
Managed employee scheduling, escalation issues, and new hire training for the AMS-Basis support team.
Delivered SAP-SI specifications to ABAP developers by gathering and translating system requirements into a system design.
Established the CSC process from SAP-SI, AG to CSC, Manila and conducted training and demonstrations to Manila colleagues.
Key contributor in setting up BP master data, service contracts and SLA’s (service response times).
Conducted training in Manila, while located in Germany on CSC process by demonstrating the solution manager-support desk tool for AMS.

Confidential

Systems Analyst

Responsibilities:

Primary helpdesk support for SET. SET supports BEST (Back-End Scheduling Tool) Vision application system, a planning and scheduling system that generates a production schedule based on customer demands, material and capacity availability.
Addressed customer inquiries and issues, troubleshoot problems encountered by the end-users on a timely manner.

Confidential

Senior Consultant

Responsibilities:

Successfully installed, configured and managed SAP systems for CFAS-SGV & Co., Kawasaki Motor, Philippines, Honda Cars, SAL Fishing and Riverside Hospital.
Designed and developed a Sales Commission System for Honda Cars using Visual Basic 6.0. The sales commission transactions are fed into with SAP directly via RFC call.
Delivered customized ABAP reports and SAP screens (with Gui-XT) for SD module
Developed a middleware system for Procter & Gamble, Philippines that is used to generate reports of the company’s various distributors.
Designed and developed of a generic Leaves Monitoring System for CFAS (Control Finance and Accounting Services) group
Designed and developed the Leaves Monitoring System for SGV & Co. - HR Department. The system mainly processes the company-wide employees’ leaves based on specific leaves’ policies, rules and regulations.