SUMMARY:

• SAP Quality Management Solution Consultant providing the highest level of support in SAP logistical functional areas - specializing in Quality Management
• Proven track record with more than 29 years’ experience in industrial and manufacturing engineering, chemical sales, and chemical technical support, including 16+ years in SAP QM functional application consulting with SAP America, Inc., and 3+ years as an independent SAP QM consultant.
• Valuable experience and a solid understanding of both high and low volume production in the discrete, process, government, commercial, aerospace and pharmaceutical industries
• Participant in Title 21 - cGMP, FDA, ISO, QS 9000 and AS9100 implementations
• Valued for working independently and within project teams as a team member and team leading roles, providing analytical problem solving skills to quickly resolve issues
• Excellent written and verbal communication skills enable meeting project schedules through ability to understand and communicate information to fellow project team members and progect management leaders

TECHNICAL SKILLS:

• Designing and implementing solutions in SAP Quality Management functionality
• SAP provided boot camp instruction in SAP Commercial Project Management (CPM), focusing on Project Issues and Change Management (PICM)
• Knowledge of Material, Inventory, Batch Management, and Production Planning Processes
• Experience in both Discrete and Process Industries
• SAP 3.1 through ECC 6.0, with expertise in multi-plant, multi-module projects
• Expert in using Solution Manager (ASAP methodology)

PROFESSIONAL EXPERIENCE:

Confidential, Minnesota

Quality Management Consultant

Responsibilities/Deliverables:

• Provided QM consulting support from the realization stage through go-live, delivering; configuration, knowledge transfer, training, testing and pre/post go-live support.
• Provided SAP quality management business guidance.
• Delivered SAP quality management processes in; receiving inspection, production inspection, notifications, information records, and master data.
• Identified gaps in the QM functionality and developed RICEF items to satisfy the business requirements.

Quality Management Sub-Contract Consultant

Responsibilities/Deliverables:

• Providing QM consulting support in the blueprint review stage of delivering existing Italian designed template to Confidential facility, followed by training, testing and pre golive support.
• Identified gaps in Italian template that may have caused cGMP/FDA compliance issues in the Confidential .
• Identified issues in Italian template design that may cause functional issues in the Confidential and or that were not SAP Best Business Practices.
• Provided training, testing, and GxP validation process oversite for Chiesi Confidential quality organization.

Confidential, Indianapolis, Indiana

Quality Management Sub-Contract Consultant

Responsibilities/Deliverables:

• Provided QM consulting support in the initial stages of delivering existing template design to newly acquired facilities.
• On-going project with multiple sites in multiple countries.
• Provided QM issue resolution, support and guidance to business groups at three sites through Model Office phase.
• Maintained 100% compliancy with training required for client’s system access.

SAP CPM Mentee Consultant

Responsibilities/Deliverables:

• Mentoring role working with on-site SAP CPM consultants to develop skills in SAP CPM processes.
• The project was an on-going large multi-module project in its Realization/Testing phases.
• Developed understanding and skills in SAP CPM focused on Project Issues and Change Management (PICM).
• Reviewed/revised customer generated CPM business documentation.

Principal Quality Management Architect Consultant

Responsibilities/Deliverables:

• Provided SAP Quality Management Architect consulting support to the Quality Management (QM) Team.
• The project was an on-going large multi-module project in its blueprint phase.
• 90 day assessment requested by customer to evaluate the use of the QM functionality defined by SI partner, and then extended to provide QM Architect oversight for duration of project.
• Facilitated the building of customer consensus in the use of SAP QM functionality to support the customer’s business requirements.
• Project utilizing SAP QM for procurement receiving, ECC production, and CAMS production quality inspections.
• Project utilizing SAP CAMS functionality to manage the manufacturing cycle. QM interfaced into CAMS for non-conforming materials.

Principal Quality Management Team Lead Consultant

Responsibilities/Deliverables:

• Provided SAP Quality Management consulting support to the Plan to Produce (PTP) and Quality Management (QM) Teams.
• The project was an SAP RDS implementation of multiple SAP functionalities in a large scale manufacturing organization manufacturing farm tractors.
• The QM RDS for QM in Procurement and QM RDS/BB for QM in Manufacturing were implemented in an out-of-the-box, standard SAP Delivered functionality approach.
• The project progressed into integration testing when the funding for the project was cut.

Principal Quality Management Consultant

Responsibilities/Deliverables:

• Provided SAP Quality Management consulting support to the Plan to Produce (PTP) and Quality Management (QM) Teams in developing a replacement quality management system utilizing SAP functionality, and specifically the EWM/QIE interface to ECC.
• The project was an on-going large multi-module complex functionality project in its blueprint phase.
• In the middle of the blueprint phase, the customer replaced the quality team consultant with a team of four new consultants and I was asked to assume one of the quality consulting roles reporting to the prime consulting team lead.
• As a team, we redirected the quality management team to meet deliverable timeline requirements, while revisiting all work performed by the previous consultant.
• Focus of QM functionality was to minimize change on a lean environment which is requiring customized enhancements.

Principal Quality Management Team Lead Consultant

Responsibilities/Deliverables:

• Provided SAP Quality Management consulting support to the Plan to Produce (PTP) and Quality Management (QM) Teams in developing a replacement non-conforming material (NCM) process utilizing SAP functionality.
• Assumed the Quality Team lead consulting role on an on-going large multi-module complex functionality project.
• Addressed scope creep and learning curve deficiencies within the existing QM Team to align with the then current project deliverables timeline.
• Focus of QM functionality was to maintain defect records from main assembly and third party sub-systems using SAP quality notifications.

Senior Quality Management Consultant

Responsibilities/Deliverables:

• Provided SAP Quality Management consulting support to the Quote to Invoice (Q2I) Team to redesign the customer complaint system.
• Performed solution review and redesign of the customer’s “customer complaint system” that utilized SAP “out-of-the-box” functionality and did not fully meet the business requirements.
• Redesigned system utilizes SAP Best Business Practice processes with custom quality notification screen areas to fully meet the customer’s business requirements.

Senior Quality Management Team Lead Consultant

Responsibilities:

• Assumed the quality lead consulting role on a 10-month on-going project performing solution review and redesign of the proposed process to a SAP Best Business Practice process.
• Began re-designed and delivered the SAP QM best business practice process for goods receipt inspections while project was progressing into IT2 testing phase.
• Mitigated tension and issues between strong customer team and PMO, building a trusted advisor relationship.

Senior Quality Management Team Lead Consultant

Responsibilities/Deliverables:

• Provided SAP Quality Management consulting support to both delivery and global support teams.
• Supporting the Quality Management Team in a mature project environment providing both SAP functional and business guidance.
• Implementation includes full SAP suite including Handling Units (HU’s). QM Functionality includes goods receipt receiving inspection, production inspection, certificate generation and notifications across all quality management processes.

Senior Quality Management Consultant

Responsibilities/Deliverables:

• Provided Quality Management module go-live and consulting support in a complex multi plant environment.
• Effectively supported pre and post go-live activities of the company’s template, which included both on & off site support for quality management functionality including BW reporting. Reviewed QM functionality currently being delivered and identified opportunities for improvement in both the use of existing SAP functionality and or the addition of new functionality.

Senior Quality Management Team Lead Consultant

Responsibilities/Deliverables:

• Provided Quality Management and logistic-related module consulting support in a complex aerospace environment.
• Implementing goods receipt inspection, production inspection, customer returns inspection, defective material tracking, quality management specification/data management. Delivering knowledge transfer in the areas of SAP QM; business consulting, configuration, and training. Also providing overall general project knowledge and guidance.

Senior Quality Management Consultant

Responsibilities/Deliverables:

• Provided Quality Management and logistic-related module consulting support in a complex aerospace, pilot-project environment.
• Implemented goods receipt inspection, defective material tracking, quality management specification/data management, and in-production process inspections.

Senior Quality Management Consultant

Responsibilities/Deliverables

Responsibilities:

• Oversaw Quality Management utilization in goods receipts for purchased, production, and finished products in a batch-managed environment.
• Reviewed quality related functionality for future rollouts.
• Maintained 100% compliancy with training requirements for Title 21 - cGMP - FDA pharmaceutical environment; required a thorough understanding of the client’s SOP’s to provide daily quality management support.

Senior Quality Management Consultant

Responsibilities/Deliverables

• Implemented Quality Management including goods receipt inspection from production and finished products, reclassification, shelf life, reoccurring inspection lots, and sales order-triggered inspection lots.
• Provided Quality Management to batch classification link, quality certificate from batches, and certificates on the Internet.
• Go-live exceeded quality standards that mitigated resource requirements in post Go-live support.

Senior Quality Management Consultant

Responsibilities/Deliverables:

• Implementation of QM in a multi-plant, multi-module project. This implementation involved goods receipt inspection, supplier return process, production defect tracking, customer return process, and multiple uses of quality notifications for the support of quality operations.
• Project progressed into ASAP realization phase, at which time it was put on hold.

Confidential, OH

Quality Management Consultant

Responsibilities/Deliverables:

• Implemented Quality Management on a multi-module project.
• Provided back filling support for the MM team.
• Instrumental in developing the semi-automatic return to vendor (RTV) process.
• Involved in a “mini-blueprint”, providing upper management with a broad scope of the implementation prior to project kick-off.
• Delivered a tailored version of LO170 Quality Management to the quality management team.
• Documented the various Quality Management functions and created a master log of IMG configuration settings.