We provide IT Staff Augmentation Services!

Sap Crm Associate Consultant Resume

SUMMARY:

To have a challenging career that can help me in enhancing my skills in SAP and developing my personality to take higher responsibilities in the organization which will in turn be utilized to contribute towards the improvement of the organization.

SKILLS & EXPERTISE:

  • Customizing Basics (Business Role, Navigation bar Profile, UI Configuration Tool, Transaction Launcher, Skin Configuration)
  • UI Component Development - Views, View sets and Window - events and Navigation - Custom Controller and Context Node Binding, Component Interface and Usage, Cross component Navigation, Editable Overview Pages
  • Navigation Bar - Integration of UI components to the Navigation Bar - Dynamic Navigation - Navigation to Transaction Launcher Application with Parameter
  • BOL and Generic Enhancements - Application Enhancement Tool
  • Enhancement concept for standard Generic Components
  • Value Helps and Dropdown
  • Get incoming mail and Create complain document
  • Reports using ALV, ABAP Objects, Data Dictionary, Classical Reports and Interactive Reports.
  • Rich expertise in using BAPIs and developing RFCs.
  • Reports using Object Oriented Programming (OOPS).
  • Experience in developing Smart Forms.
  • Extensive experience on User Exits and BADI’s.
  • Extensive experience in Production Support troubleshooting, tracking Technical Issues, and monitoring batch jobs.

TECHNICAL SKILLS:

  • 1 Onsite Implementation (Thailand)
  • 4 Offshore Implementations
  • 2 Development
  • 4 support engagement
  • 11 Project Engagement
  • Engineering
  • Service
  • Cement and Construction
  • Automobile
  • Bio - chemicals
  • Printing
  • SAP CRM
  • SAP ABAP CRM
  • SAP CRM WebUI
  • SAP ABAP Webdynpro
  • SAP R/3
  • SAP Netweaver Gateway

PROFESSIONAL EXPERIENCE:

Confidential

SAP CRM Associate Consultant

Responsibilities:

  • Currently part of a support engagement team for a Confidential client.
  • Acknowledging incidents reported by users.
  • Analyzing the incident by trying to replicate the same in test environment.
  • Providing analysis regarding the reported incident to the FL (client side).
  • For bug fix, creating the necessary documents and submitting the same to FL (client side) for approval by providing the functional/technical analysis. Working on the bug fix.
  • Providing solution to optimize different processes in the system wherever possible.
  • Attending client meetings to review monthly status.
  • Interaction with users on day-to-day basis.
  • Enhancing WebUI with custom fields using AET.

Confidential

SAP CRM Technical Consultant

Responsibilities:

  • I was a team member for Implementation/Development/Support engagements
  • Majorly worked on WebUI: -
  • Creating custom fields/table using AET.
  • Creating custom components and views.
  • BOL programming
  • Changing property of different fields on UI.
  • Enabling and disabling fields based on conditions.
  • Hiding/Un hiding fields based on conditions.
  • Creating dependent dropdowns.
  • Run time determination of the configuration of a particular page based on specific condition.
  • Customizing related to Business roles, Navigation Bar profiles, Transaction Launcher.
  • Worked on CRM ABAP: -
  • Have sound knowledge of BADIs, One Order Framework, Middleware
  • Have sound knowledge of Basic Customizing related to Transaction settings, Action profiles, maintaining Organization Model.

Confidential

SAP CRM Technical Consutant

Responsibilities:

  • Develop RFCs to send and retrieve data
  • Create custom fields and tables on WebUI using AET
  • Enhance Ibase on WebUI to show custom tables. Also adding image of Ibase on WebUI using image attached in the attachment section of Ibase
  • Develop Webdynpro application for bulk copy of old transactions to new transactions
  • Developed programs for auto archiving of transactions
  • Developed programs for one time upload of transactions
  • Developed Webdynpro application for Capacity check functionality

Confidential

SAP CRM Technical Consutant

Responsibilities:

  • BOL Programming on SAP CRM Web UI.
  • Component, view enhancement
  • Creating Z fields on Web UI
  • Adding custom buttons on Web UI
  • Calling Webdynpro applications from Web UI
  • Assigning parties involved to multiple transactions from the transactions search page
  • Enhancing BDOC structure for vehicles with custom fields and mapping the same
  • Custom approval workflow for sending approval mails using actions
  • Implementing Action BADIs for sending Campaign details to external system using RFCs
  • Enhancement at the time of saving transactions using various BADIs.
  • RFC Function modules for integrating with external systems
  • Developed various ALV reports
  • Developed scheduled programs to create transactions on daily, weekly or monthly basis
  • Webdynpro application for Car Reserve process

Confidential

SAP CRM Technical Consutant

Responsibilities:

  • BOL Programming for enhancing Web UI
  • Component, View enhancement.
  • Adding ECC transactions to document flow of transactions.
  • Adding of availability check and product substitution in service order along custom enhancement in reservation.
  • Social Media Integration (Facebook) with SAP CIC
  • Creating Facebook application
  • Development to receive posts from Facebook page into SAP CIC inbox and replying to the same
  • Auto determination of partners in transactions based on Organization model based on Partner Badi.

Confidential

SAP CRM Technical Consutant

Responsibilities:

  • Module pool programming
  • Modifying screen for material management
  • Adding additional fields on screen
  • Displaying primary colour images on screen for base colour
  • Providing F4 help for searching Pantone codes based on base colour and colour category
  • Creation of master tables for base colour, color category and pantone codes
  • Developed programs for uploading pantone codes and uploading material master data
  • Creation for Z report in which the final production planning schedule is available

Confidential

SAP CRM Technical Consutant

Responsibilities:

  • Webdynpro application
  • Implementing action BADI for triggering mails
  • BOL programming
  • Event receiver function modules for Z table updating
  • Enhancement at the time of saving the transaction using various BADIs
  • Programs to trigger reminder mail alerts
  • Report to create orders via file upload

Confidential

SAP CRM Technical Consutant

Responsibilities:

  • As a team member worked on
  • Sales - Opportunities
  • Sales transactions
  • CRM CIC
  • Enhancement at the time of saving transactions using various BADIs
  • Smartforms
  • Webdynpro
  • Report for lead creation through file based upload

Confidential

SAP CRM Technical Consutant

Responsibilities:

  • Creating and displaying Leads from SAP CRM on smartphone
  • Creating and displaying of Sales orders from SAP CRM on smartphone
  • Viewing customer details
  • Viewing the Lead Conversion ratio of a particular Employee on smartphone
  • Activity Calendar

Hire Now