SUMMARY:

A Senior SAP Basis Administrator with over 16 years of working experience in SAP System and Database Administration in variable application environments, ranging from SAP ECC, CRM, PI/PO, HCM, GRC, SCM/APO, BW, BusinessObjects, Enterprise Portal, Solution Manager, and Fiori, with platforms including SAP HANA on SUSE Linux, Oracle on Sun Solaris and IBM AIX, SQL Server on Window, and DB2 on IBM iSeries AS400.

WORK EXPERIENCE:

Sr. SAP Basis Analyst

Confidential, Center Valley, Pa

Responsibilities:

• Successfully designed and executed the project plan for installation and upgrade of SAP systems including ECC, CRM, PI/PO, BW, HCM, GRC, Enterprise Portal, Fiori, UDConnect, and Solution Manager on platforms of DB2 on IBM iSeries AS400 and MS SQL Server on Windows. Actively contributed to the success of two SAP life cycles implementation projects.
• Successfully installed and configured SAP Business Suite on HANA and Solution manager 7.2 on HANA with SUSE Linux. Hand on experience with SAP HANA system backup and recovery, SAP SLT, system performance tuning and tracing. Database security, database user and role management.
• Performed Installation, upgrade, configuration of SAP BusinessObjects 4.0/4/1/4/2 including Lumira 2.0, Dashboards, and Web Intelligence, and Design Studio. Perform integration with SAP BW system, server processes tuning, trouble shooting, security administration, and auditing.
• Performed and authored standard procedures for system administration including system copy, client copy, spool management, change management, kernel update, Configuration of Web Dispatcher, and configuration of Single Sign - on for SAP systems.
• Hand on experience in Solution Manager Installation, Upgrade, Basic Preparation, managed system setups, Diagnostics Agent and Host-Agent installation and administration, Wily Introscope installation and configuration, SLD/LMDB Integration, Setting up Technical Monitoring, End-to-End Root Cause Analysis, and CTS+ for Non-ABAP systems.
• Designed and configured SAP change request management ( Confidential ) for ABAP systems and setting up CTS+ for Non-ABAP systems including SAP Portal and Business Objects system.
• Hand on experience in maintaining the integration between SAP and Third Party or Add-on applications including Vertex Tax, Rightfax, Success Factor, and Saleforce,
• Hand on experience with SAP CRM Middleware architecture, Performed system configuration, monitoring and troubleshooting of ECC and CRM inbound/outbound processing.
• Hand on experience with SAP security administration and GRC system installation, configuration, and integration with backend systems.

Technical Architect/SAP Basis and Security

Confidential

Responsibilities:

• Worked as a Senior member of SAP Basis support team providing technical support for SAP R/3 4.7, SAP ECC 6.0, SAP Solution Manager, SAP CRM, SAP BW in a mixed environments including IBM DB2 in Aix 5L on IBM p5570 server and Oracle 10g/11g databases in Windows.
• Performed SAP administration including change management system configuration and administration and trouble shoot. Performed system copy, client copy, applying SAP OSS notes, support packages, and enhancement packages, and upgrade SAP kernels.
• Perform SAP system performance monitoring, tuning, and troubleshooting. Maintain and monitor SAP batch jobs. Perform SAP Spool management, conduct internet mail and fax management.
• Performed and documented the procedure in SAP system security administration including user and role maintenance. Security troubleshooting, tracing and auditing.
• Designed and configured the SAP system security infrastructure. Conducted system security review and risk assessment, worked with internal and external auditors on system and implemented security improvements.
• Perform database administration including configuration, performance tuning, monitoring, upgrade and patching, space management, and reorganization for both DB2 and Oracle databases. Setup routine database backups and performed recovery whenever necessary.
• Maintain SAP OSS and Early Watch connections, administrate OSS user accounts, request developer and object keys, and work with SAP technical support on various issues related to system and application areas.
• Perform Aix system administration tasks in IBM Power Series and E Series systems as well as Window administration tasks. Write window and shell scripts to automate database backup, system monitoring and administration tasks.
• Work in a diverse team environment and provide 24X7 supports for the SAP environment.

Sr. SAP Basis & Database Administrator

Confidential

Responsibilities:

• Successfully completed technical design, testing, execution, and documentation of SAP ERP system from release R/3 4.6C to SAP ERP 6.0 in Oracle on IBM AIX platform.
• Authored the standard technical procedure for performing SAP system copy, client copy, support packages and enhancement packages, and upgrade SAP kernels.
• Perform and document the procedure for system monitoring and maintenance for SAP ERP, BI, HCM, SCM, Live Cache, and Solution Manager Systems.
• Worked in SAP GRC (Virsa) system, configure Java connector and Realtime agents and ensure system availability and performance. Performed SAP security administration including user and role maintenance. Proactively system security review and risk assessment and provided recommendation for improvement and implement secure audit recommendation by the third party auditors.
• Maintaining SAP Change Management system, configure, troubleshoot any issues, and manage routine and emergence transports in a multi landscapes system. Perform transport using STMS, operating system level, and third Party tool such as Realtech Manager.
• Manage RFC, ALE and connections between SAP systems and other third party systems including Tax system (Taxware), Credit Card Processing (Paymetrics), Invoice Scan (Readsoft), Faxing (Topcall), and Confidential (Gentran Confidential ) system.
• Closely worked with businesses and development team on performance tuning and troubleshooting using SAP and database tools.
• Perform Aix system and database administration tasks. Write shell scripts to automate system monitoring and administration tasks.
• Work in a diverse team environment and provide 24X7 supports for the SAP environment.

Sr. SAP Basis & Database Administrator

Confidential

Responsibilities:

• Successfully upgraded SAP R/3 system from release 3.1H to 4.6C in combination with Oracle database migration 7.3.4 to Oracle 8.1.7 using custom script and process, closely with other team members and consultant to complete the project on time and on budget
• Successfully completed BW upgrade from release 1.2 to 2.0 including Oracle database Migration.
• Successfully completed installation and configuration of SAP APO/SCM 3.1 system and configuration, and work with outside consultant and internal team closely to meet project deadline.
• Successfully designed and authored standard procedures for SAP system administration, monitoring and performance, backup and recovery.
• Wrote SQL scripts and UNIX shell scripts for automatic monitoring for Oracle database growth and fragmentation, disk space usage, and online/offline database backup.
• As a key members of company’s IT system Disaster Recovery planning and implementation team. Wrote the standard procedures, performed the DR test of SAP system including database in house and offsite.
• Successfully upgraded company’s Gentran Confidential on window as well as upgrading Microsoft SQL server database from release 6.5 to 2000.
• Provided technical support for SAP developers, functional teams and end users for any issue related to the SAP basis administration, Confidential, payroll, and tax applications.
• Worked as a member of 24×7 rotating team and communicated effectively with other team members to support the global enterprise.