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Project Manager / Sap Lead Resume

Cupertino, CA

SUMMARY:

SAP Project Manager with experience directing 5+ SAP Global implementations for Confidential & Confidential with team sizes of 4 to 100 & budgets from 100K to 2.5 Mill. Earned several company - wide awards & provided both management and hands-on technical work in Big Four consulting companies. Known for keeping calm, addressing ambiguity and collaborating with cross functional teams.

SUPPORTING SKILLS:

Solution Manager, Vistex, S/4 HANA, Activate, BW / BO, ITSM / ITIL, Remedy, Clarify, Rational, HTML, XML and Java

PROFESSIONAL EXPERIENCE:

Confidential, Cupertino, CA

Project Manager / SAP Lead

Responsibilities:

  • Evaluated and fulfilled business requirements in multiple industries and business functions, including retail, chemicals, pharmaceuticals, oil & gas, manufacturing and CPG. Regularly performed LOE assessments, conducting gap analysis, allocated resources, and assessed and managed risks, developing mitigation plan.
  • Designed system architectures in SD tightly integrated with MM, FICO. Have worked in ABAP, CRM, WM, PM, CS, HR, ESS/MSS, HANA, BO, solution manager and best practices. Developed functional and technical specs while following SDLC. Managed development and testing of interfaces to dozens of systems at both Confidential and Confidential ’s clients, adapting to each environment’s unique needs. Managed testing, cutover, rollout activities and transition in multiple projects.
  • Sales organization, distribution channel, division, sales area, shipping point, sales office, sales group, common distribution channel, common division.
  • Partner determination, customer master, customer hierarchy, material master, customer material info records, sales document type, item categories, schedule line categories, copy control, incompletion log, text determination, output determination, availability check, material determination, free goods.
  • Outbound and inbound deliveries, picking, packing, transfer orders, goods issues, goods receipt, MM account/cost determination.
  • Billing type, credit & debit memos, invoice lists, payment terms, revenue account determination.
  • Customizing Pricing Procedure according to condition technique by creation of condition tables, condition records, access sequences for prices, discounts and surcharges, rebates, accruals, condition exclusion, tax determination, tax interfaces - Tax ware & Vertex tax tools, communication structures - komk, komp & komg.
  • Regular shipment, inter-company shipment, third party drop shipment, affiliate sales process, contracts, advanced shipment / call off orders, milestone billing, periodic billing, resource related billing RRB, rush order, cash sale, consignment, credit management, omni-channel processes, rebates and returns processing.
  • GL Account, CO-PA segment, and profit center determination for sales order, delivery, goods issue, shipment cost documents, purchasing, customer billing, inter-co billing, and Confidential payable posting.
  • User Exits, VOFM Routines, BAPI, outputs, EDI / ALE / Confidential, Function Modules, Sap Script and SmartForms.
  • Vendor Master, classification, batch management, purchase info records,
  • Directed over 5 projects and simultaneously coordinated with multiple inflight projects. Managed SAP implementation projects in several mergers & acquisitions. Followed Agile (SCRUM) methodology and worked with PMO, BPR’s and multi-vendor teams. Developed project and program charters, scopes, budgets, governances, plans, schedules, work breakdown structures, cost estimates & tracking plans, dashboards, forecasts, actuals, variances, and traceability matrices.
  • Coordinated global groups of over 100 professionals. Regularly defined goals, established metrics, and met all deliverables while maintaining low turnover rates. Managed project stakeholders, architects, directors, and analysts. Mentored team members in an empathetic manner.

Confidential

Project Manager / SAP Lead

Responsibilities:

  • Managed 9-month SAP project for Confidential ’s first electronic gift card, and enabled company to save $1.5 million annually and time by transferring financial management from external vendor to internal system, enhancing analytics, improving gift card and credit card processing, and streamlining customer support. Built a global template with a third party drop ship process with COPA integration; This involved implementing EDI 850 PO, 855 PO Ack, 846 GR, 940 DN, 856SC and web services.
  • Developed the solution architecture and implemented it throughout the U.S.
  • Rolled YCard project out to 14 EMEA countries and 6 APAC countries, saving an additional $1 million annually.
  • Analyzed and adapted system to each nation’s localization requirements (many with dual currencies and languages).
  • Enhanced expense and revenue recognition using contracts. Concurrently managed 4-month YCard enhancement project that enabled fraud prevention.
  • Concurrently managed project that allowed promotional product bundles including CTO’s to be sold globally on Black Friday in spite of massive volumes. Ensured volume and scale testing. Conducted performance studies; identified and sped up the slowest systems. Detected and eliminated all other bottlenecks in the process.
  • Managed ProAm project, which enabled proration and amortization of bundled promotional expenses (allowed discount for one item in a bundle to be apportioned to all other products). Extensive pricing changes were made to ensure customer experience on forward sale and returns remained integrated with CRM. Subsequently expanded project from gift card to iTunes within sudden 2-month deadline, enabling the first use of iTunes card in bundled promotions. Enhanced worldwide support by educating iTunes team about ProAm system.
  • Resurrected and led supply chain and financial project for managing Confidential Retail Store’s launch in a fast-growing country with no licensed warehouse—enabled Confidential to claim 15% credit from registered foreign vendors. Facilitated the side-car HANA reporting.
  • Implemented Irish holding company model with intercompany and third-party and consignment models allowing tax and cost savings. Fulfilled inventory and customer requirement from out of country warehouse, direct ship from vendor using signals from warehouse and vendor. Integrated processes with SAP IS-Retail, CRM, Middleware, and MDM.

Confidential

Project Manager / SAP Lead

Responsibilities:

  • Designed various enhancements that involved custom program and configuration changes in sales order entry process of serialized products, pricing, availability check, account assignment, service of in warranty and out of warranty items, equipment on loan .
  • Implemented interface with external system like UPS and FedEx systems to automate the shipping process..
  • Developed functional and technical Specs for Confidential message ORDERS 850, ORDSP 855, DESADV 856, SHPCON 945, INVOIC 810 for sales orders, order confirmation, advanced shipping notification (ASN), shipping confirmation, and invoice for logistic EDI/ Confidential .
  • Designed Smartforms and SAPscript in the FI module for check payment, remittance and payment advice for AR and AP leveraging user exits (CMOD) and BTEs to provide the custom functionality to have a seamless change applicable for financial documents and their associated driver programs.
  • Successfully managed a 6 member ABAP delivery team for delivering RICEF objects as per SLA, and avoided cancelation of a troubled contract.
  • As project lead, was acknowledged by client for handling the dynamic changes requested in the re-branding project as a star performer for meeting timeline in a quality manner.

Confidential

Project Manager / SAP Lead

Responsibilities:

  • Developed functional and technical specification for outputs (sales order, invoice, delivery note, picking list, fax to carrier, various European custom documents, etc.), KPI, French DAS number, automatic creation of pro-forma invoice, certificate of origin (COO), Japanese forms layout, route determination configuration update program.
  • Performed output condition record conversion along with testing and construction of input file.
  • Developed functional, technical specification for shipping Confidential /EDI (WHSORD 940, SHPORD 850, WSHCON 945) enhancements, includes, Confidential data mapping, configuration and testing.
  • Customized standard SAP outputs in sales, billing, inventory, purchasing, and plant maintenance for the US, Europe, and Asia in 11 languages.
  • Created and administered device types and set up printer by copying and modifying the SAP standard SAPWIN type, for printing barcodes from standard SAP without addition of any firmware on the printer.
  • Recognized by the client for handling forms requirements in multiple modules, multiple formats and multiple languages.

Confidential

Project Manager / SAP Lead

Responsibilities:

  • Setup conversions and interfaces for regular operations in the plant maintenance utilizing standard SAP transactions like IBIP and MASS, facilitating conversions and used custom programs when not suitable.
  • Uploaded master data - product hierarchy, functional locations, equipment master, BOMs, tasks and transactional data like maintenance items, notifications, maintenance orders, maintenance plans and schedules.
  • Identified a crucial issue that could have prevented go-live as inventory posting keys and associated account was incompletely configured as well as an error in the download/upload ETL program. This kept books accurate.
  • Loaded material master, ROH, FERT and ERSA inventory with difference in value of 0.10% when the tolerance set by the client was 0.25%.
  • Developed standardized procedures for material master and inventory load that were leveraged in multiple projects.
  • Facilitated product costing within tolerance limit. Complications included combining plants, split valuation.
  • Participated in cross application team developing Confidential interface and data loading using BDC’s and BAPI’s.

Confidential

Project Manager / SAP Lead

Responsibilities:

  • Loaded material, equipment, services, and inventory ensuring the other enterprise systems were in sync with ECC via syndication.
  • Designed numerous custom programs, LSMW, eCATT, Confidential enhancements, BAPI enhancements, and dictionary structures.
  • Utilized various ETL tools like Informatica Power Center, ACCESS, and EXCEL for data cleansing, enrichment and transformation.
  • Analyzed and resolved cross-functional data issues between SAP and Legacy applications ensuring zero duplicates.
  • Ensured that issues that arose on an earlier implementation were correctly handled at the appropriate time, this resulted in first major successful Go-Live in the Program.
  • Developed, enhanced and documented understanding of interaction between MM, IM, WM, FI, MDM, XI/PI, SRM, SRM-MDM, MX, ECC, SM and usage of ETL Tools using Visio / Aris maps that were leveraged on subsequent rollouts.

Confidential

Project Manager / SAP Lead

Responsibilities:

  • Configured partner determination VOPA, ATP, text determination Confidential, sales order conversion, pricing, invoice, text conversion, output determination, backorder, user exit.
  • Gathered data and understood business requirements for loading the material master and inventory data
  • Facilitated product costing within tolerance limit. Complications included combining plants, split valuation.
  • Participated in cross application team developing Confidential interface and data loading using BDC’s and BAPI’s.
  • Created training documentation and conducted brown bags for user training and education.
  • Loaded Inventory within acceptable tolerance for quantity and value.

Confidential

Project Manager / SAP Lead

Responsibilities:

  • Managed Development and Process Team of 12 in India, Philippines and US for the Hotpack / AOP Project
  • Handled the HR enhancements that were requested by training on the job without prior SAP HR Knowledge or Training.
  • Solved a Sev1 Quota issue that did not convert over properly from their legacy system avoiding penalty and meeting SLA.
  • Setup Credit management with credit groups and risk categories.
  • Created custom workflows cloning SAP business objects, creating custom events, methods, containers, and templates.
  • Fulfilled business requirements by developing enhancement, modifications and BAdI using object oriented techniques in the SD
  • Performed conversion for customer, credit, A/R, customer material info record, sales text, pricing, output condition.
  • Loaded the material master and the customer master data using DX-WB
  • Delivered objects that were under risk of non-delivery by another team member in a timely manner to the client’s satisfaction enabling FSCM Go-Live. Recognized by client for efficient design and time management.

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