Sap Sd/le Consultant (defect Solver/testing Lead) Resume
SUMMARY:
- More than 9 years of experiences SAP SD functional consultant experience in configuration, Customization, analysis, and end user training.
- Completed Five complete lifecycles with ASAP methodology & SCURM methodology - Scoping, Project Preparation, Business Blue Printing, Realization, Final Preparation, Go-Live and continuous support.
- Experienced in various facets of SD module including Analysis, Design, Development, Implementation and Training.
- Configuration, Customization, Enhancement, Production Support and coordination of Customer Master Material Master, Organizational structure and order Management, make to order(MTO), Make to stock (MTS), Order to Cash (OTC) Scheduling agreements, Contracts, E-Commerce, Output Documents, consignment orders and 3rd party order processing, contracts and intercompany business and Stock transfer.
- Billing: Configured SD Billing function such as collective billing, periodic billing, and billing according to customer schedule, inter-company billing, and delivery related billing, contract billing, credit memo and debit memo.
- Expertise in Logistics Execution(LE):- Functionalities like Outbound Delivery processing, delivery types and item categories, picking, Goods Issue, Bill of Landing and warehouse management and goods issue, scheduling, Routing and Route Determination, controlling transportation processing and also worked on Material Listing and Transfer of Requirement, Availability Check.
- ABAP experience includes Designing Functional Specification - RICEF involving Custom Reports, Forms / Outputs, Interfaces, Conversions and Enhancements for SAP SD, LE, and WM modules and coordinated with technical team to ensure proper implementation of such components.
- Handled Project Preparation, mapping of ‘AS-IS’ and ‘TO-BE’ in Blueprint.
- Preparation of documentation that includes areas of course design, evaluation, training materials and providing training for business and end users in Sales and Distribution module.
- Strong understanding of consumer retail business along with SAP R2R.
- Involves in collecting, transforming and delivering relevant, timely and accurate information to stakeholders for R2R process.
- Work on product allocation by maintaining allocation procedure and define allocation hierarchy.
- Extensively worked on EDI IDOC (inbound, outbound, mapping with third party logistics service providers’ WM system, message type, segment extension, IDOC monitoring, posting).
- Strong understanding and Hand on experience on EDI transactions.
- Customizing of various sales documents types, billing types as per the client’s requirements.
- SD integration with FI, CO, MM, PP.
- Reverse Logistics for New and Exchange Parts
- Good communication skills and team player.
- Very good experience in Customer management and interaction.
TECHNICAL SKILLS:
ERP: SAP R/3 4.6B, 4.7, ECC 5.0, 6.0, GTS 7.1,7.2,10.1
Module: SD
Software Packages: MS Office
Office Tools: MS Excel & Access
SAP SD SKILLS: Configuration, Testing and implementation of SD Module, Configuration of Credit management, Rebate Processing, Configuration of Pricing Procedures, Billing Documents typesSet up the SD organization Structure, Mapping of various Sales Documents types including and Number Ranges for Document types, Mapping of various Item Categories, Schedule Line Categories, Configuration of special business transactions like cash sale, Rush order and processing of consignments, Configuration Revenue Account Determination, Output Determination, Account Assignment, and Route Determination
WORK EXPERIENCE:
Confidential
SAP SD/LE Consultant (Defect Solver/Testing Lead)
Environment: SAP ECC 6.0
Responsibilities:
- Involved in Global Full Life Cycle Implementation of the project including Business Blue Printing phase to go-live and support phase of the project.
- Business blue print documentation for Outbound Delivery Processing and 3PL interface documents related to Wholesale, Retail drop ship, Professional sale/ Large residences, Stock Transfer.
- Design and development of various sub modules of Sales and Distribution like Sales, Shipping and Transportation.
- Configurations including customer master, material master, product hierarchies, customer hierarchies, combining sales area elements, pricing configuration, condition records for outputs.
- Development including order types, item categories, sales area assignment to document types, schedule lines, copy control routines.
- System configuration included routes, transportation zones, shipping point determination, delivery types, delivery split, copy controls for delivery, delivery due lists, output control.
- Configured Output Determination for Deliveries & Shipments, Shipping Points, Shipping Conditions and new Shipping Point Determinations Configuration of Shipping and Transportation activities - Processing Deliveries, Shipping Information & Analysis, Delivery Splits, Transportation Planning and Scheduling, Route Determination - defining route, modes of transport, shipping types, routes and stages, transportation connection points, transportation groups and transportation zones.
- Worked on creating mapping documents to create interface with SAP and non SAP systems at the 3PLs (Exel) in US.
- Provided extensive test data for SD interface unit/integration testing.
- Involved in SD/LE/MM/PP integration testing and configuration.
- Authored Functional Design Documents, Technical Design Documents for all the custom programs involved in the consolidation projects.
- Worked on Third-Party integration and Warehouse Management involving Creation of functional specifications, mapping documents.
- Worked On EDI/XML IDOCs to communicate order and Delivery instructions to the 3PL’s ERP system.
- Responsible for creation of new output types, Access sequence, and maintaining condition record as per the business requirement. Various outputs created on the project were the ADOBE interactive PDF form which contained the Delivery Instructions, Picking list, packing list, email confirmation to customer.
- Lead the 15 members team during testing, go-live and post go live production support.
- Use MTTE as a defect tracking tool during testing phase.
- Use HP Application Lifecycle Management (ALM 12.01) tool as a defect tracking tool during BAT.
- Use HP Service Management (SM9) tool as a ticketing tool for after go-live production support.
- Involved in providing detailed knowledge transfer, user training and supported the solution during Hypercare.
- Carried out a detailed design analysis by understanding the company\'s business requirements and business processes.
- RICEF management and deployment of the Involved in resolving the issues arise during the daily activities from the Order Mgt, Logistics and EDI team.
- Worked on route determination to calculate the transportation planning and the transit time for the Shipment, Route schedules & shipment documents with various leg classifications, stages and forwarding agents.
- Configured transportation planning, shipping points and Shipping point determination as per the storage locations and plants. Also, worked on defining transportation zones and document settings.
- Configuration of Shipping and Transportation activities - Processing Deliveries, Shipping Information & Analysis, Batch Splits, Transportation Planning and Scheduling, Route Determination - defining route, modes of transport, shipping types, routes and stages, transportation connection points, transportation groups and transportation zones.
- Worked on Logistics Execution (LE) functions like Delivery Processing (inbound and outbound processes), Picking, Packing and Transportation.
- Worked with various goods movements of handling units like Good Issue, Goods receipt and other movements like reversals & general goods movements posting.
- Created test scenarios for unit testing and integration testing for routing processes and getting the sign-off after successful completion of testing.
- Involved in day-to-day support activity for order processing.
Confidential, Springfield, IL
SAP SD/LE Consultant
Environment: SAP ECC 6.0
Responsibilities:
- Provided Level 1, 2 & 3 Production Support resolving issues, questions, and requests from end users and managers related to Configuration, Integration, and Training.
- AP SD Module implementation AS-IS, TO-BE study and documentation, GAP Analysis of business process involved with respect to standard SAP.
- Provided and analyzed question answers database to Client for Blue Print preparation for GAP Analysis.
- In TO-BE process responsible for Primary documentation and Final documentation.
- In Realization worked on Base line Configuration and Final Configuration.
- Tested the whole EDI IDOC,X12 Webmethod comparison for ASN, Invoice and Order with the help of the Business Process Owners and the Subject Matter Experts for US.
- Monitored all inbound and outbound EDI transaction processing. Analyzed, identified and tracked all exceptions and errors processing.
- Worked extensively with the Inbound and Outbound Interfaces to fit in the Logistics Design.
- Resolution of EDI/IDOC for the inbound and outbound interfaces.
- In the Final Preparation involved in Unit Testing, Integration Testing and Final UAT using real time data in Pre-Production.
- Configured Service contracts and quotations. Set up pricing and periodic billing.
- Configured Organization structure, including sales organization, Distribution channel, Divisions, Sales offices and shipping point
- Configuration of pricing procedure and maintaining condition records as per client’s business requirement.
- Configured consignment Process like consignment fill-up, Issue, Return, and Picking.
- Customizing and creation of various sales document types, delivery documents, billing and invoice.
- Customizations by providing technical specifications using user exits to ABAP programmers. In coordination with ABAP developers solved the issues which came across in testing.
- Interacted with ABAP team members and providing them with table names for developing user exits for special pricing conditions.
- Configured Third Party Process and Credit Management.
- Analyzing the problem to provide solutions to the user generated error and incidents.
- Analyzing the incident tickets and providing permanent solutions.
- Responsible for the tickets and issues relating to SD & LE.
- Working in P2 & P3 team and handling low and medium priority tickets.
- Coordinating with on site team in day-to-day trouble shooting tickets.
- Attending weekly meeting and analyzing pending issues
- Providing suggestions to the team in reducing backlogs.
- Resolved issues regarding sales, deliveries, shipment, billing, pricing, credit management& output determination.
- Provide the End users training.
- Providing solutions to tickets raised by end users.
Confidential, El Paso,TX
SAP SD/LE Consultant
Environment: SAP ECC 6.0
Responsibilities:
- Worked on business process validation, design functional Specification, developed Process flow design & providing customer service and backend support for a smooth flow of operations.
- Provided Level 2 Production Support resolving issues, questions, and requests from end users and managers related to Configuration, Integration, and Training.
- Supported various issues on Sales order, Customer, Material, output, material determination, free goods, Item proposal, Item category, schedule line category, Pricing procedure, Contracts, Delivery, Picking, packing, BOM, Batch management, shipping & Transport.
- Work And Support on various Sales order i.e. Discreet Orders, Scheduling Agreement and JIT customers.
- Solve day to day issue to perform GAP analysis and fill up GAPS of Inventory any Handling Unit (HU).
- Work on Outbound Delivery processing, Picking, Goods Issue, Bill of Landing and Ware house Management and also worked on Material Listing and Transfer of Requirement, controlling transportation processing, Availability Check.
- Work on Route determination that includes modes of transport, shipment types, routes and stages, transportation connection points and transportation groups.
- Validate Master Data in Training Environment for End users training.
- Involved in SD/LE/MM/PP integration testing and configuration.
- Preparing the test scripts for the business processes.
- Demonstrated solution and developed it for Pallet labeling in the Warehouses.
- Supported the Data migration team for developing programs for migrating the Inventory with handling Units Taking OLD PALLET ID into consideration.
- Provided Solution for the Inventory Migration into the Storage bin level as a part of Cut over activity.
- Supported Data team for effectively loading Warehouse Master Data.
- Maintained default values for HU inbound delivery and assigned delivery types to the Item categories.
- Worked on units of measure, Special Stock, Consignment, Material Storage, Movements, and Transfer Posting.
- Coordinating with Offshore on daily basis for meeting the deliverables.
Confidential, Burbank, CA
SAP SD/GTS/LE Consultant
Environment: SAP ECC 6.0, GTS 7.2/10.1
Responsibilities:
- Involved in Full Life Cycle Implementation with SCRUM methodology and provided production support too.
- Implementation of the customer order management processes, pricing procedures, and billing with integration to the FICO, WM, SM IM, PM and MM modules.
- Configured order to cash (OTC) process flow.
- Configured components related to Sales Orders: Sales document types, Item categories, Schedule Line Categories, Document flow, Copying controls, Contracts and scheduling agreements, Incompletion logs.
- Configured document types, item categories, pricing procedures and copy control rules of master contract, quantity contract and value contract.
- Customized Pricing (Price configuration, Condition technique, Condition types, Access sequence, Condition records, Special functions, customer hierarchy for pricing, special condition types), Taxes, as well as credit/debit notes.
- Spearheaded development of data warehouses to support the company's e-commerce website portal by authoring numerous ABAP queries pertaining to sales analysis, financial analysis, outside sales rep's reports, marketing and pricing analysis, international sales among others.
- Supported business objectives by providing numerous statistical reports by creating and utilizing ABAP queries and maintaining SIS structures.
- Customizations by providing technical specifications using user exits to ABAP programmers. In coordination with ABAP developers solved the issues which came across in testing.
- Interacted with ABAP team members and providing them with table names for developing user exits for special pricing conditions.
- Extract a data from transactional system for R2R report.
- Transform a data into a meaningful strategic, finical and operational performance indicator for each step-in the strategy to success framework for R2R report.
- Comply with Local and International accounting standards for requirements of R2R reports.
- Maintained copying control from Sales / Delivery / Billing documents for consignment.
- Identifies the requirement and raises the Purchase request (PR) for Procedure To Pay (P2P) Process.
- Collaborated with the business in identifying functional requirements for process groups, and create corresponding technical specifications responsibilities
- Customized output determination for sales document, Deliveries and Billing documents.
- Created and customized billing documents and billing methods and rules.
- Created date determination rule and also configured the date category.
- Provided production support by trouble-shooting problems that were encountered by users and super users.
- Working with the technical team to identify the User Exits/Functional modules to send data across the legacy system using EDIs and prepare technical specifications.
- Configuration of the EDI interface to exchange data between different systems.
- Managing OTC/GTS Functional teams & ensuring quality deliverables within allowable delivery excellence metrics with high customer satisfaction.
- L2-End User support in the areas of SD and GTS focusing on Configuration, development and support of SD and GTS functionalities
- Onsite team management for Rollout activities from Global Template.
- Responsible of customizing order to cash process, pricing, taxes for two plants and 9 shipping points, the distribution process includes transportation management.
- Worked on different consignment processes like sales process and third party process.
- Customizing in retail solution for the implantation in the stores, with integration with the POS and external systems to manage the process.
- Configure and install SD pricing models using Variant Configuration functionality.
- Configured complex surcharges for configurable materials. Worked on preconditions, selection conditions, dependencies and constraints.
- Worked on the ATP check as per the client requirement and configured and tested the ATP Check.
- Worked on automatic credit limit checks according to a range of criteria and in line with company’s requirements. Also defined at what point the system carries out these checks (order, delivery, goods issue, etc.)
- Developed SAP SD training material for the business key users & conduct key user training. Supported the business key users in developing work instructions & conducted end user training.
- Worked on revenue recognition cycle business activities, such as sales order entry, shipping, billing and collection.
- End user trainings and preparing the user manual.
Confidential, King of Prussia, PA
SAP SD/GTS Consultant
Environment: SAP ECC 6.0, GTS 7.1
Responsibilities:
- Involved in Full Life Cycle Implementation of the project including Business Blue Printing phase to go-live and support phase of the project.
- Analyzed business process requirements, arriving at consensus of how the company shall be represented within R/3 system, by using ASAP methodology for implementation planning.
- Coordinated with other implementation team members in overall configuration process, setting up the system in SAP based on business requirements.
- Customer master and settings for field selection of customer master data and assignment of new item categories and schedule lines.
- Configured Order to Cash process (OTC) like Customization of new Sales documents type for Inquiry, Quotation, Standard order, Delivery, Post Goods issue, Shipping and also Credit memo request, Debit memo request, Return, Consignment, Free of charge delivery and Subsequent delivery free of charge.
- Creation of new Delivery types with manual picking and new Billing type with automatic posting.
- Configured Special Pricing functions - Condition Exclusion, Minimum Order Value, and created discount and Group Condition types.
- Creation of new Tax codes, Tax condition types and Account keys and customization for Account determination with FI Consultant.
- Provided support for company's expanding requirements through creation new distribution channels, divisions and company codes for external showrooms located across the country.
- Controlled the flow of documents as per business needs through copy control and document changes.
- In Billing Procedure involved in customization and configuration of Inter Company Billing, Revenue recognition, Rebate agreements, Integration with Accounting.
- Responsible for grouping the customers in to different groups and subsequent creation of Credit management along with Credit Control Areas from Accounts Receivable (AR).
- Configured the settings for creation of GL master records and posting keys with integration of FICO.
- Work on Extract data, transform a data from system for the strategy for developing R2R report.
- Determine the best way to presenting information based on types of performance indicator, user personal preference and security requirements for R2R report.
- Configure Knowledge Base solution with SAP/R3 Variant Configuration functionality (4.6C) to enhance Sales Order fulfillment process of Products.
- Creation of Variant Configuration Master Data including Classification, Dependencies, Material Masters, and Bill of Materials.
- Configured Web Shop to support B2B and B2C (E-Commerce and E-Service) by modifying existing templates and created Product Catalogs, Proposals and ATP check via R3.
- Created customized ABAP queries for the business users to narrow down the search for sales order based on gross weight and shipping conditions.
- Design of Super BOMs, which will trigger the Variant BOMs as per the Product configured in SD Variant Configuration.
- Worked and configured EDI transaction such as 810 (Invoice), 850 (Purchase Order), 860 (Packing Slip), 856 (Purchase Order Amendment), 855 (Purchase order Acknowledgement), 865 (Purchase order change Acknowledgement) 947 (Warehouse and Inventory Processing).
- Responsible for AFS implementation in the Main Distribution Center: warehouse design, warehouse processes, goods receipt, picking, packing and shipping.
- Responsible for SAP AFS-WM Upgrade of Distribution Center in Pennsylvania.
- Worked on SAP APO GATP for Product Availability Check (PAC), maintain and customize ATP group, product allocation, forecast check.
- Define and maintained allocation procedure and allocation object, product allocation configuration, define hierarchy for product allocation.
- Analyzed business process impacts, configuration, and use of inbound EDI and outbound EDI.
- Expertise in GTS configuration, Export Compliance, License Determination, Classification, Customs Export process, Trade Documentation and good understanding of NAFTA process.
- Worked as an export and import compliance check, letter of credit check in SAP GTS.
- Configured bonded warehouse, duty calculation and export/import document printing in SAP GTS.
- Analyzed the master data objects to migrate product master data for the exporting and invoicing functionality required for GTS.
- Involved in the implementation of Global Trade Services GTS 7.1 from Blueprint to deployment of GTS 7.1 which included SAP Compliance Management, Customs Management.
- Experience working on the ALE distribution model for the transfer of master data from ECC to GTS.
- Provided on-going issues support and analyzed business processes and requirements to understand and offer appropriate solutions.
- Prepared Unit Test Plans and Integration Test Plans executed them and recorded the results.
- Interacted with power users for requirement understanding and user training.
Confidential, Peoria, IL
SAP SD/GTS/LE Consultant
Environment: SAP ECC 5.0, GTS 7.1
Responsibilities:
- Studied existing Business processes to analyze and design the To Be processes in SAP in a very complex environment(B to B and B to C) involving various external Business partners (Wholesale/Direct sale and Retail)
- Worked with Business Process Experts to understand the business requirements and conducted BRD review sessions with business.
- Prepared design documents and conducted design sessions with IT teams and Business teams.
- Integrating the Sales & Distribution with Production planning module for ETO, MTO discrete Business process through SAP Variant Configuration functionality.
- Prepared detailed level functional specs for changes in User exits and O/P’s
- Configured partner profiles, set up logical destinations to set ALE integrations between R3 and ECC systems.
- Work on Reverse Logistics for New and Exchange Parts.
- Configured and work on Returns, Repairs, Customer Relationship, Cancel Goods Issue for Delivery Note, Cancel Billing Document, Reverse Line Items, Return delivery to stock, Reverse logistic invoice for Reverse Logistics.
- Configured Return document types, item categories and schedule line categories.
- Maintained Copy controls for new returns process and reviewed the existing configurations.
- Configured complex pricing procedures, condition technique setting in pricing, condition records, special condition types, free goods and credit/debit notes.
- Created procedure, maintain product, create required info structure as per requirement, define consumption periods, create planning hierarchy, maintain planning type for product allocation.
- Involved in adopting SOLMAN technique to create and maintaining Solution documents, Involved in Data Migration of Master data (plants, customers, vendors, Info records) using LSMW.
- Material master maintenance and update and extension of material views necessary for the organization
- Configured output determination for advance shipment notification, delivery note, using condition techniques.
- Responsible for Reports, Interfaces, Conversions, Enhancement and Forms of Order to Cash processes
- Collaborating with Global Team on Enhancements and Production support issues
- Responsible for assisting the technical team in the project for resolving the issues which involves both functional as well as technical solution by doing the necessary customization or creating the test data required and by doing the unit testing after the development and creating the functional specification for the same if required.
- Prepared Test suites, test cases and test plans to cover different business scenarios testing, Worked as IT test lead and worked with other IT team member for completion of IT testing within scheduled time.
- Worked with business team members to complete UAT phase of the project.
- Post go live implementation trouble shooting and consulting support
Confidential, Bedford, MA
SAP SD Consultant
Environment: Upgrade from SAP 4.5 to SAP 4.7
Responsibilities:
- Involved in Full Life Cycle Implementation of the project including Business Blue Printing, Realization and Final Preparation.
- Involved in brainstorming sessions, analyzing the business processes, requirement gathering, Mapping the As-Is process and designing To-Be Processes.
- Configured various sales document types like standard orders, credit memo requests, debit memo requests, return orders as per requirements.
- Involved in Preparing Business process Blue Prints:-Analyzed AS-IS, Formulated the TO-BE processes from Several Sessions with the Core Team Members and Performed the GAP Analysis.
- Worked in Various SD Functionalities like Output Determination, Text Determination, Availability Check (ATP), Transfer of Requirements (TOR), Rescheduling, Material Determination and Designing New Functionality as per Business Requirements of the Client.
- Order Management:-Configured Stock transport orders, Inter-company Sales Orders, Returns (Credit Memo Request &Debit Memo Request) Contracts, Schedule Agreements, and Consignment Process.
- Identification and management of critical upgrade items
- Configured Billing types including invoices, invoice list, credit memos, debit memos and rebates
- Data conversion of revenue recognition and other IS-SW functionalities as part of technical upgrade from Release 4.5 B to Release 4.7 Enterprise
- Cleared Tickets as and when the requirement/problem occurred. Coordinated with other modules/teams as and when the integration issues were raised.
- Proposed process changes based on business requirement and same were implemented. Working with ABAP team for changes and modifications to reports and forms. Working with onsite teams, both from business and SAP technical as issue demands.
- Customization of configuration data, master data and transaction data for existing and new functionalities in SD, MM and PP module
- Integration with MM and FICO on Creation of Third party Order Processing, Inter-Company Order, and Inter-Company Stock Transport Order Subcontracting and Credit Management.
- Created Documents for Training and Testing purposes for the Logistics Execution.
- Responsible for training the business analysts and users in the new functionalities and scope for upgrading.
- Post go live implementation trouble shooting and consulting support.
- Facilitate client for retiring nonstandard /custom functionalities/reports as a part of cleaning and system optimization process
Confidential, Shelton, CT
SAP SD Consultant
Environment: SAP R/3 4.7
Responsibilities:
- Involved in Configuration, Production, testing & support of SAP R/3 (SD module)
- Responsible for complete lifecycle SAP implementation
- Involved in the implementation of the SAP project (version 4.6B) in areas of order management (sales, pricing), Shipping, Billing, Complaint processing, Transportation, WM and Inventory management.
- Post go live implementation trouble shooting and consulting support
- Customized the enterprise structure including defining the Sales organization, Division, Distribution Channel and Business Areas, and assigned rules for Business Area Determination
- Configured the Customer Master Data, Selection of fields applying suppressed, mandatory and optional functions for Customer Master Data and defined Account Groups for Customers, Partner Functions and Partner Determination Procedure for Customer Master
- Defined Material Determination, Item Proposal and Number Ranges
- Created Standard Pricing Procedure with different Discounts/ Surcharges/ Rebates using Condition Tables, Condition Types, Access Sequence and Pricing Procedure Determination. Configured Condition Exclusion for particular customer groups to get best price. Pricing also included Material Price, Price List, Customer Specific Prices, Customer Discount and Material Discount
- Defined and Assigned Sales Document Types, Item Category and Schedule Lines. Configured and assigned number ranges Delivery Types and Billing Types.
- Defined and Assigned Account Determination Procedures, Account Determination Tables, Condition Types and Account Keys
- Preparation of training material and training core team, power user and end user
- Redesigned taxes / surcharges, discount processing to be part of pricing functionality
- Set up customer hierarchy to offer special price agreements or rebates across a customer’s organization on a global level.
- Worked closely with MM & FI functional consultants on SD integration aspects like Third- Party order processing, intra- company stock transport orders and Revenue Account Determination and Credit Management.
- Version: SAP R/3 ver. 4.6 B, Platform: Unix, Methodology: ASAP
- Configuration of output control for Sales activities, Sales Documents and Billing document
- Migration of legacy system data using LSMW
- Preparation of test scenarios for Unit Test and user Acceptance Test
- Cleared Tickets as and when the requirement/problem occurred. Coordinated with other modules/teams as and when the integration issues were raised
- Proposed process changes based on business requirement and same were implemented. Working with ABAP team for changes and modifications to reports and forms. Working with onsite teams, both from business and SAP technical as issue demands
- Preparation of training document and providing end user training
Confidential, Charlotte, NC
SAP SD Consultant
Environment: SAP R/3 4.7
Responsibilities:
- Worked as part of Tier 3 production support team to handle day-to-day critical tickets
- Resolved the issues related to pricing and stream lined the processes involved.
- Monitored the day-to-day jobs to make sure that system health is up to the mark
- Configured output determination for advance shipment notification, delivery note, shipping label and shipping instruction using condition techniques
- Configuration of Route and maintaining the Route determination. Configured the delivery processing, picking, packing and Goods issue functions
- Shipping and Transportation including Delivery Processing, delivery types and item categories, picking and interface with warehouse management and goods issue, scheduling, Routing and Route Determination, controlling transportation processing.
- Configured Route determination that includes modes of transport, shipment types, routes and stages, transportation connection points and transportation groups
- Involved in the configuration of Logistics Execution shipping by defining the basic functions like shipping points, shipping conditions, loading groups, Transportation groups. Maintaining the Proposed Shipping points
- Preparation of training material and training core team, power user and end user
- Analyzed the problem to provide solutions to the user generated error and incidents.
- Analyzed the incident tickets and provide permanent solutions.
