SUMMARY:

• Confidential is an enthusiastic, decisive, high performance, driven leader with more than 17 years of Project Management and Operations experience delivering high quality IT solutions to public and commercial sector clients.
• Confidential ’s experience includes all phases of the software development life - cycle requirements, design, testing, training, documentation, support and maintenance.
• Extensive experience performing in a fast-paced, ever changing environments with a history of successfully implementing over 30 projects.
• Keen ability to manage multiple projects and effectively balance completing priorities and utilizing superior analytical, organizational, communications, and strategic-planning abilities.
• Confidently build and direct efficient and results focus teams that work cohesively to attain challenging goals.
• Passionate mentor, taking advantage of formal and informal leadership roles to develop cohesive, revenue generating teams. Focus on Project Management, Process Improvement, Quality Assurance, Leadership and Client/Customer Satisfaction

TECHNICAL SKILLS:

Industries: Retail, Banking, Financial, Financial Markets, Government, State and Local

Project Domain: Financial Management Solutions, Customer Relationship Management Solutions, Managed Application Solutions, Systems Integration, Performance Improvement, Business Process Reengineering, Application Development, SDLC, Application Testing, System Acceptance Testing, User Acceptance Testing, Performance Testing

Hardware: PCs, Compatibles.

Operating Systems: Windows XP/2000/NT, Windows NT Server 2000/2003, MS-DOS.

Computer Languages: Visual Studio.net, Java, Visual Basic 6.0, HTML, JavaScript, VBScript, VBA

RDBMS: DB2, MS SQL Server 4.5-2005, Access 2000/2003

ERP Packages: PeopleSoft 7.5-8.4, SAP R/3, SAP ECC 6.0

Certifications: Rational Software Testing Suite, SAP R/3, SAP ECC 6.0

Testing Tools: Rational Performance Tester, Rational Quality Manager, Rational Test Manager, Rational Functional Tester, Rational Manual Tester, Rational ClearQuest, Rational BuildForge, Rational Robot, Rational Requisite Pro, Rational Clear Case, Merant PVCS Tracker, Mercury Interactive Winrunner, Mercury Interactive, Loadrunner, Mercury Interactive Test Director, Mercury Quality Center 8.0, HP Quality Center, HP Quick Test Pro (QTP), HP ALM, Worksoft Certify

Development Tools: SQL WorkBench, SQL Navigator, ERwin, Visual Studio, PeopleTools,Centura SQLBase, Toad, Team Developer, Adobe GoLive 6.0, Home Site 4.0, Microsoft FrontPage 98/2000 Macromedia Dreamweaver Ultra Developer 4.0, Flash 4.0, Freehand 9.0, Adobe PhotoShop 7.0, Paint Shop Pro 4.0, e.Piphany, Rational Rose, Crystal Reports XI Professional

Applications: MS Project 98-2003, WordPerfect 9.0, Microsoft Office Professional 97/2000, Visio 2003.

PROFESSIONAL EXPERIENCE:

SAP Project Manager

Confidential, Boston, MA & Burlington, VT

Responsibilities:

• Direct and prioritize application development activities of 30 Keurig associates and 10 sub-contractors supporting 30 business applications in sales, finance, human resources, operations, and customer service
• Develop, manage, and achieve objective of $2M project budget for Fiscal to Calendar Year conversion
• Define, develop and manage all aspects of project planning including scope, budget, financial forecasting and scheduling and required project control point documents
• Maintain high standards in hiring staff and following through with employee-development objectives; conduct weekly status meetings; provide coaching in communication, problem solving, quality assurance, team building, prioritization, and project management
• Oversee developing and integrating Fiscal to Calendar Year conversion project, including performance testing, risk mitigation, defect resolution, quality assurance, error handling and data architecture
• Keep project governance up to date and reports on FY to CY project as per PWM PMO standards and contributes to their incremental improvement.
• Document project decisions and project meetings and distribute weekly status reports to C-level executives

Technical Environment: MS Project 2013, SharePoint, SAP S4/ HANA, SAP ECC 6.0, SAP FICO, SAP BI/BW

SAP Program Test Manager

Confidential, Chicago, IL

Responsibilities:

• Developed work statements, scope / priority definitions and the creation of budgets and schedules for the program.
• Direct and prioritize application development activities of 95 Mizkan associates and 100 professionals supporting 65 business applications in sales, finance, human resources, operations, and customer service
• Architect, procure and design the test environment to support a complex integration of company and vendor development work streams
• Define/ Develop test plans, testing scopes, Integration, between the test stages and provided overall Test Planning and Management, Collect and evaluate test metrics and direct, maintain publish Testing Project Plans, provide signoff on the testing stages and conduct Quality Reviews on all test stage work products, Regression, UAT, Parallel Testing, Report Test Status to Management team, Manage, Facilitate overall Defect Resolution and Manage Defect Metrics and Post Launch reports,
• Plan and conduct Unit, Regression, Integration, Conversion, End to End Testing, Security Testing and User Acceptance Testing and Performance Test
• Monitor data and cutover progress and communicate to leadership team including status, progress, issues, etc.
• Input into Quality Gate reviews for all testing, data conversion and cutover related activity

Technical Environment: SharePoint, SAP ECC 6.0, SAP FI/, SAP CRM, SAP P2P, SAP SD-OTC, SAP EWM, SAP SD-APO

Confidential

SAP Program Test Manager

Responsibilities:

• Developed work statements, scope / priority definitions and the creation of budgets and schedules for the program.
• Architected, procured and designed the test environment to support a complex integration of company and vendor development work streams
• Defined/ Developed test plans, testing scopes, Integration, between the test stages and provided overall Test Planning and Management, Collected and evaluated test metrics and direct, maintain publish Testing Project Plans, provided signoff on the testing stages and conduct Quality Reviews on all test stage work products, Regression, UAT, Parallel Testing, Report Test Status to Management team, Manage, Facilitate overall Defect Resolution and Manage Defect Metrics and Post Launch reports,
• Documented program progress including implementation, timelines, issues, risks, and successes to maintain program on course
• Developed and managed a test sequencing strategy that prioritizes critical processes, reflects functional dependencies and optimizes core and subject matter expert resource capacity
• Developed and maintained project plan and tracking activities against a milestone based plan, providing regular and accurate reports as appropriate.
• Planned and conducted Unit, Regression, Integration, Conversion, End to End Testing, Security Testing and User Acceptance Testing and Performance Test
• Established milestones, deliverable criteria and communicate progress against the baseline plan to the project team
• Identified, tracked, and resolved issues/concerns related to projects, and escalate as appropriate
• Ensured appropriate system development lifecycle was applied to project work Assess and in corporate lessons learned from project outcomes.
• Worked on infrastructure problems/projects of diverse scope and medium complexity where analysis of data required evaluation of identifiable factors.
• Established project management methodologies/tools to develop and execute technical project plans including - work plans, schedules, milestones, critical paths, project scope, technical architectures.

Technical Environment: HP ALM, SAP ECC 6.0, SAP IS-U, SAP FICO, SAP CRM, SAP FICO, and HP UFT

Confidential

SAP Program Test Manager

Responsibilities:

• Develop work statements, scope / priority definitions and the creation of budgets and schedules for the program.
• Architect, procure and design the test environment to support a complex integration of company and vendor development work streams
• Define/ Develop test plans, testing scopes, Integration, between the test stages and provided overall Test Planning and Management, Collect and evaluate test metrics and direct, maintain publish Testing Project Plans, provide signoff on the testing stages and conduct Quality Reviews on all test stage work products, Regression, UAT, Parallel Testing, Report Test Status to Management team, Manage, Facilitate overall Defect Resolution and Manage Defect Metrics and Post Launch reports,
• Document program progress including implementation, timelines, issues, risks, and successes to maintain program on course
• Develop and manage a test sequencing strategy that prioritizes critical processes, reflects functional dependencies and optimizes core and subject matter expert resource capacity
• Provide overall leadership and direction of testing effort and ensured integration with other deployment initiatives (training, conversion, security, cutover, and defect transition)
• Resolved logistics and technical infrastructure problems, reviewed defects and Test Issues Log on an ongoing basis
• Coordinated with core team members, subject matter experts, key users and business owners to ensure the testing and validation approach of critical processes confirms requirements are met and risk is managed
• Developed and maintain project plan and tracking activities against a milestone based plan, providing regular and accurate reports as appropriate.
• Plan and conduct Unit, Regression, Integration, Conversion, End to End Testing, Security Testing and User Acceptance Testing and Performance Test
• Staff and manage a team of 25 testers including the implementation of an offshore team

Technical Environment: HP ALM, SAP ECC 6.0, SAP FICO, SAP CRM, SAP HR, SAP FICO, SAP MM, Worksoft Certify, HP UFT, and HP QTP

Confidential

Management Consultant

Responsibilities:

• Coordinate the entire IT project lifecycle, including development of scope, business requirements, function and technical specifications, testing, implementation, and deployment
• Overall establishment and performance of assigned IT projects, teams, resources and delegate individual responsibilities
• Coordinate project team activities and schedules - assess and revise as appropriate to meet changing needs and requirements
• Provide feedback to Line Managers, IT management, Steering Committee and key Stakeholders on project performance, status, issues and risks
• Develop, manage, and maintain project plans, budgets, and scope using established project management methodologies
• Establish milestones, deliverable criteria and communicate progress against the baseline plan to the project team
• Identify, track, and resolve issues/concerns related to projects, and escalate as appropriate
• Ensure appropriate system development lifecycle is applied to project work Assess and in corporate lessons learned from project outcomes.
• Worked on infrastructure problems/projects of diverse scope and medium complexity where analysis of data required evaluation of identifiable factors.
• Established project management methodologies/tools to develop and execute technical project plans including - work plans, schedules, milestones, critical paths, project scope, technical architectures.

Test Director / Test Manager / Business Analyst

Confidential

Responsibilities:

• Worked with various clients in integrating SAP FICO, 6.0, SAP SCM, SAP WM, SAP CRM, SAP HR, SAP FICO, SAP MM, SAP Solution Manage, OTC, PTP, and QTC
• Develop work statements, scope / priority definitions and the creation of budgets and schedules for the program.
• Define and develop Testing Center of Excellence with comprehensive Test Program Strategy, Planning, organization, mobilization and operations.
• Participate in discussions regarding project-related decisions and project direction at the executive level
• Architect, procure and design the test environment to support a complex integration of company and vendor development work streams
• Provide overall leadership and direction of testing effort and ensured integration with other deployment initiatives (training, conversion, security, cutover, and defect transition)
• Define/ Develop test plans, testing scopes, Integration, between the test stages and provided overall Test Planning and Management, Collect and evaluate test metrics and direct, maintain publish Testing Project Plans, provide signoff on the testing stages and conduct Quality Reviews on all test stage work products, Regression, UAT, Parallel Testing, Report Test Status to Management team, Manage, Facilitate overall Defect Resolution and Manage Defect Metrics and Post Launch reports,
• Document program progress including implementation, timelines, issues, risks, and successes to maintain program on course
• Develop and manage a test sequencing strategy that prioritizes critical processes, reflects functional dependencies and optimizes core and subject matter expert resource capacity
• Resolved logistics and technical infrastructure problems, reviewed defects and Test Issues Log on an ongoing basis
• Coordinated with core team members, subject matter experts, key users and business owners to ensure the testing and validation approach of critical processes confirms requirements are met and risk is managed
• Developed and maintain project plan and tracking activities against a milestone based plan, providing regular and accurate reports as appropriate.
• Plan and conduct Unit, Regression, Integration, Conversion, End to End Testing, Security Testing and User Acceptance Testing and Performance Test
• Oversaw the selection of assign personnel for the project
• Staff and manage a team of 100 testers including the implementation of an offshore team
• Lead the executive change control board and steering committee and drove the tactical and strategic agenda for quality controls and testing regimen.
• Accountable for setup and administer the HP Toolset, Quality Center (SME), HP Quick Test Professional, Worksoft Certify, Rational ClearQuest, Rational ClearCase and also responsible for establishing the test-tool environment, maintain Dry Run, Cutover Management and maintain version control of a library of automated test scripts written with HP Quick Test Professional, Worksoft Certify, utilize HP toolset to produce Metrics and Reports,
• Conduct quarterly Rational Testing Software training courses for GBS Public Sector. Consultants would attend a one week bootcamp training session in which they learned about software testing and then be staffed on projects using the newly acquired skills.

Technical Environment: HP Quality Center 10, SAP ECC SAP FICO, 6.0, SAP SCM, SAP WM, SAP CRM, SAP HR, SAP FICO, SAP MM, SAP Solution Manager, Worksoft Certify Test Automation Tool, CAST (Code Analysis Software), SharePoint administration, HP Performance Center, SAP TAO, Rational Functional Tester, Rational Requisite Pro, Rational Manual Tester, Rational ClearQuest, Rational ClearCase, Websphere portal, ClickSchedule, Oracle 9i, Improvata, Alchemy, Global Bay, Rational Requisite Pro, Rational Manual Tester, Rational ClearQuest, Rational Portfolio Manager, Rational Quality Manager, Rational Performance Tester and Crystal Reports XI

Confidential

Sr. Consultant

Responsibilities:

• Managed a $2 million dollar system rewrite for the Incentive Sales and Gift Marketing department.
• The existing system was rewritten from a Legacy mainframe platform to PeopleSoft 8.4.
• Developed a Project Development Plan (PDP) that entailed using UML modeling for system infrastructure requirements, system interfaces, use cases, business evaluation, business objectives, risk assessment, and conducted a return on investment (ROI) analysis.
• Coordinated with the Incentive Sales and Gift Marketing departments at Corporate headquarters and with associates in Salt Lake City to conduct the gathering of system requirements and gain an understanding of the business process.
• Conducted a Conference Room Pilot (CRP) for upper management to explain the benefits obtain by implementing an ERP product. The CRP was based on the PDP requirements and the PeopleSoft 8.4 Supply Chain Management modules being considered.
• Developed the migration project plan, delegated team members to project tasks, and managed costs in order to meet requirements of the fixed price contract.
• Assisted Marriott’s Incentive Sales Group with an assessment of current software lifecycle and future software needs including the total costs of ownership and the technological requirements for integrating and any new software system into their current IT environment, which was rolled into the new strategy.
• Analyzed how technology change would impact Marriott’s business process and the organizational culture.

Confidential

Senior Consultant

Responsibilities:

• Worked with various clients in integrating SAP R/3, FICO, HCM, SD, and SCM
• Participant on the executive change control board and steering committee and drove the tactical and strategic agenda for quality controls and testing regimen.
• Defined/ Developed test plans, testing scopes, Integration, between the test stages and provided overall Test Planning and Management, Collected and evaluated test metrics and directed, maintained published Testing Project Plans, provided signoff on the testing stages and conducted Quality Reviews on all test stage work products, Regression, UAT, Parallel Testing, Reported Test Status to Management team, Managed, Facilitate overall Defect Resolution and Managed Defect Metrics and Post Launch reports,
• Planned and conducted Unit, Regression, Integration, Conversion, Payroll Comparison, End to End Testing, Security Testing and User Acceptance Testing and Performance Test
• Coordinated with core team members, subject matter experts, key users and business owners to ensure the testing and validation approach of critical processes confirms requirements are met and risk is managed
• Developed and manage a test sequencing strategy that prioritizes critical processes, reflects functional dependencies and optimizes core and subject matter expert resource capacity
• Provide overall leadership and direction of testing effort and ensured integration with other deployment initiatives (training, conversion, security, cutover, and defect transition)
• Developed and maintain project plan and tracking activities against a milestone based plan, providing regular and accurate reports as appropriate.,