SUMMARY:

• 22 years of experience in Oil & Gas, IT, and Manufacturing delivering enterprise level project and program management, business process solutions, and setting - up strategic direction.
• A senior program manager with extensive international and global experience specialized in delivering performance improvement, business change, and large scale complex transformation projects. Key skills include:
• Project, Program & Portfolio management with special emphasis on process, governance, and performance improvement. Extremely familiar with Waterfall and Agile project management frameworks.
• Extensive operational enhancement background focusing on operation excellence, cost reduction and multi-fold increase in business value while successfully managing change across business functions.
• Acknowledged for coaching skills, communication, and leadership of challenging organizational changes.
• Effective collaboration with executives, clients, vendors, contractors, internal and matrix team environment.
• Expert in guiding and directing teams and individuals and development of effective solutions.
• Strong transactional and operations management experience with focus on quality, risk management, customer satisfaction, timely decision making while demonstrating high degree of personal/professional ethics & integrity.
• Monitoring of project financial metrics, risks management of required actions and closure plans across all levels of project teams, governance and steering committees, and c-level senior management.
• A hands-on SAP project manager with extensive expertise in limiting risks, creating & managing lean teams, developing & establishing creative strategies to implement complex & global business solutions/implementation.
• Expertise in SAP project planning, estimation, process design, architecture definition, and system implementation. Highly self-directed, tactful, diplomatic and courteous in dealing with teams and customers.
• A strong change management champion focused on business vision, goals, objectives, and results delivery.
• Leader in business processes and SAP project management methodologies with full technology accountability including defining robust SAP strategy, development of scalable SAP systems architecture, laying-out strong SAP disaster recovery & business continuity strategy, full life cycle SAP implementation, effective SAP project management delivery, directing, planning, managing, meeting governance and regulatory requirements and collaboration with cross-functional multicultural global teams, and timely communication with sponsors, internal & external stakeholders spanning 3+ organization boundaries.

PROFESSIONAL EXPERIENCE:

Confidential,Houston, TX

SAP Program Manager

• Developed and executed SAP program of business critical SAP initiatives across the entire business organization.
• Developed SAP systems strategy & roadmap over several implementation phases for a $20m green field SAP project.
• Liaising with Capgemini (onshore & offshore teams) to design and implement SAP projects & provide daily support.
• Phase 1 included SAP FI/CO, PS, AM, BPC, Dolphin, HRMM, PTP/MM, FIORI/UI5 & Multiple Interfaces on SAP HANA.
• Phase 2 included SAP PM, Syclo mobile solution, MDG, GRC, EHSM (IM, SO), MOC, & Viziya Scheduling Solution.
• Phase 3 included SAP EHSM (EM, RA, CM, IH, OH), SAP GRC Access Roles clean-up, and Viziya Analytics Solution.
• Deployed HP ALM for managing UAT & SAP WPB for company-wide transformation via BPPs & class room training.
• Managed multiple SAP projects within cost, time, budget, and quality across all verticals within the organization.
• Focussed on increasing business value, reducing risk and time to market by managing timely implementation.

Confidential,Denver,CO

SAP Project Manager

• Enhanced and implemented SAP supported business processes via c-Factory from Turnkey Solution.
• Integrated c-Factory script-less automated testing tool with HP ALM/QC and UFT/QTP within SAP environment.
• Collaborated product configuration and development across international design and development teams to provide support on releases of SAP ECC 6.0/ALM12 /UFT 12/CF 5.0 versions.
• Analysed business processes to improve process accuracy and reduce process bottlenecks via implementation of automated script-less testing across all verticals within SAP environments.
• Successfully set-up and tested script-less testing solution with SAP/ALM/UFT in order to increase business value, reduced risk and increase in capability to time-to-market.

Confidential

Head of Projects & Planning

• Supported implementation of IT CAPEX projects. Developed 5 year long-term SAP ERP implementation plan. Presented monthly update to C-level ICT steering committee and senior management.
• Facilitated SAP projects business case approvals from sponsors and based on corporate stage-gate approval process.
• Developed common and standardized set of practices and templates for IT&T department projects. Successfully lead the project in establishing a fully functional IT Project Management Office (PMO) for Oil & Gas (GTL) facility.
• Developed common & standardized set of practices & templates for PMO function - program and portfolio management.
• Successfully lead the project to establish a fully functional IT PMO for GTL including operating model, governance structure, stage-gate model, and interaction with Enterprise Architecture (EA) processes, IT strategy planning model, security processes, interfaces to cost & budget management and procurement processes.
• Developed Portfolio and Project Management streams including setting-up PM methodology and development of procedures and standards based on PMI, performing project assessments, project scoring and prioritization models; managing capacity plans and forecasts, supporting project resource requirements, ensuring projects align with organization’s vision and strategy.
• Organized project documentation templates, development of procedures - quality audits, process analysis for quality assurance and quality control activities, and the desired metrics required throughout the project life cycle.

Confidential

Program Manager

• Developed and initiated $14 million SAP ERP enhancement strategy & implementation road-map for GTL facility including SAP SRM, BI/BW, MSS/ESS, BPC, GRC, SM, SAP Portal, SAP PI/IDM and their integration within SAP or externally while supporting and managing SAP Basis, SAP FICO, MM, PM, PP, SD, WM, QM in production.
• Established multiple IT consultancy contracts to execute the implementation of SAP ERP roadmap.
• Executed plans based on business priorities and corporate strategy to implement projects within the strategy.
• Developed $ 3 million Enterprise Content Management (ECM) program strategy and implementation road-map based on EMC Documentum including information, life cycle management (taxonomy, classification, security access, records management, information delivery), data and documents archiving, documents scanning, business process management, and reports and dashboard for GTL facility.
• Established IT consultancy contract to execute the implementation of ECM program.
• Executed plans based on business priorities and corporate strategy to implement and support projects within the strategy
• Managed $ 1 million Business Process Management (BPM) project based on EMC Documentum for GTL facility with ROI in 4 months. Managed consultancy contract to execute implementation of BPM solution.
• Performed Business Process Re-engineering (BPR) for 20% of the processes.
• Managed organizational change and its impact across the entire company.
• Effectively managed IT Business Solutions team of 12 IT/SAP systems analysts, SAP programmers, and SAP Basis administrators responsible for identification, design, implementation, and deployment of new technologies using ASAP methodology to timely support business users & goals and thus adding measurable business value to ORYX GTL business.
• Demonstrated strong leadership in the area of SAP ERP functional & technical system upgrade from ECC 5.0 to 6.0.
• Supported Logistics Supply Chain requirements of Global Procurement, Receipts, Warehouse Management, and Payments. Followed ASAP methodology from Project Preparation to Go-live & Support.
• Efficiently executed SAP projects/phases - Initiation, Planning, Executing, Monitoring & Controlling, and Go-live/Closure.
• Actively managed communications of project metrics, risks, actions, issues, and decisions plans across all levels, project teams, governance and steering committees, and c-level senior management. Developed project documentation, and deployed quality assurance and quality control tools and techniques throughout the project life cycle.
• Effectively supported SAP operations with a diverse team of permanent employees and onshore/offshore contractors.
• Managed offshore team SLA within required results for the core business functions.
• Successfully completed implementation of SAP GRC, SAP BPC, and EMC Business Process Management (BPM) within required cost, quality and on-time delivery KPIs.
• Managed change across business functions by building strong partnership, documentation, timely communication at all levels, workshops, facilitation sessions, and training.
• Efficiently managed and supported SAP Basis PM, MM, WM, FI/CO, BPC, HCM, PS, GRC, SM, EMC Documentum and cross-integration. Ensured all business requirements are thoroughly tested and signed-off by business users.
• Supported change management process to move SAP transports via CTS in a 3 tier landscape propagating changes to production. Implemented release process to ensure all changes are released based on published procedures.

Confidential

Manager

• Plant maintenance process leader for a $6 million SAP ERP - Basis, PM, MM, WM, FI/CO, PP, HR, SM, BI/BW, KM, JVA green field project for the world’s largest LNG production facility.
• Executed change management across the entire organization including deep-water platform.
• Established SAP ERP governance and control processes in line with ITIL, SDLC and in general PPM.
• Established organizational support structure within agreed budget constraints and schedules.
• Managed IT function of 85 permanent staff and 10 contractors for the world’s largest LNG producing facility.
• Restructured IT function based on benchmarking study from world’s largest Oil & Gas giant.
• Managed organization change and its impact across the function.
• Enhanced human capital IT capabilities and skills set in IT function to efficiently and effectively provide project support and operational needs.
• Managed IT function of green field Condensate Refinery associated with World’s largest LNG producing facility. Restructured IT function to support Refinery project and its operation.
• Managed organizational change and its impact across the entire function.
• Enhanced SAP ERP system - Basis, PM, MM, WM, FI/CO, PP, HR, SM, BI/BW, JVA to support the condensate refinery operations.
• Developed IT strategy and participated in the corporate Build To Producing Organization (BTPO) task force.
• Managed SAP ERP- PM, MM, WM, FI/CO, SM, JVA implementation & support for the green field regasification facility located in South Wales (UK) of the world’s largest LNG producing facility.
• Established SAP ERP governance and control processes in line with ITIL and SDLC. Interfaced with Audit and CSO processes.
• Established and managed systems support structure within agreed budget constraints and schedules.
• Managed change and its impact across the organization and facility.
• Developed Business Intelligence strategy of 7 trains LNG operation facility based on SAP BI/BW technology.
• Developed a long-term SAP BI road-map for enterprise-wide data based on SAP BI/BW, BOBJ set of tools, standard business content and SAP product release offerings / timelines.
• Developed the hardware architecture based on SAP recommendations and sizing.
• Ensured business requirements are aligned and support corporate strategic needs / directions.
• Developed processes to collect business requirements in order to perform data modelling and to prepare BW layer.
• Managed system delivery with team of 3 to support Finance, and Operations requirements.
• Managed design and implementation of project delivering information to users for analytical analysis and trending as well as management reporting at various levels within business functions.
• Developed software, hardware requirements/SOW, and followed corporate-wide RFP/RFQ contract process/approvals.
• Managed hardware and software vendor requirements and related relationships in line with corporate policies and procedures.
• Managed organizational change and its impact across business functions.