Senior Director Resume
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Washington, DC
SUMMARY:
- Senior Management of corporate strategic initiatives including the initiation and/or transfer of services
- Financial management including budget development and implementation, forecasting, cash flow management and financial analyses
- Business process improvements including streamlining workflow processes, improving cross - departmental communications, and establishing new reporting to monitor desired activity.
- Management of partner relationships
SKILL:
SAP, SAP BPC, Microsoft Office applications
EXPERIENCE:
Senior Director
Confidential, Washington, DC
Responsibilities:
- Accomplished multi-faceted project to transfer railroad maintenance functions from Norfolk Southern Railroad to Confidential . This included oversight and coordination of staff, federal and state governments, and labor organizations for hiring, training, contract negotiations, funding, reporting and procurement of inventory
- Successfully transferred dispatching and maintenance functions from Confidential Railroad to Confidential . Coordinated and managed the implementation of technology, labor organizations, hiring, training, funding, and capital project management
- Improved cash collection by restructuring business processes and reporting to improve quality of information regarding the exceptions taken by customers.
- Improved efficiency by restructuring organization’s $80 million hotel lodging program and selected new vendor to facilitate 700 hotel stays per night. Improvements in new process resulted in improved efficiency in unused hotels stays and reduction in fraud.
- Avoided $750,000 annual expense related to hotel taxes by implementing new process that was compliant with federal tax exempt status regulations.
Deputy Administrator of Finance and Administration
Confidential, Baltimore, MD
Responsibilities:
- Led $90 million capital project to replace all transit fare collection equipment with new smart card technology. Created and implemented a new treasury department to oversee the completion of the project and revenue collection from the equipment. Negotiated agreements with vendor and provided direction to multiple personnel on project schedules, policies, and implementation procedures.
- Strategically improved the way commuter rail service is provided from Washington, DC to points in Baltimore and West Virginia. This was accomplished by successfully negotiating schedule and payment terms for the transfer of operation from Confidential to a third-party vendor.
- Executed a new start-up operation to provide on-call public transit services for individuals eligible under the federal Americans with Disabilities Act. This included organizing all resources for purchasing 143 vehicles, hiring and training call center personnel, purchasing scheduling software, developing program specifications, and negotiating contract terms with vendor.
Manager of Capital Program and Senior Analyst,
Confidential, Baltimore MD
Responsibilities:
- Developed and managed six-year operating and capital budgets.
- Conducted analyses of operating revenues and expenditures, utility usage, real estate transactions and call center performance.
- Significantly reduced the time to receive federal funds by negotiating directly with the Federal Transit Administration to effectively utilize new federal rules allowing for federal funds to be spent on preventative maintenance expenses in the operating program.
